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Portside Hotel

Certificate of Excellence
2 Reads Quay, Gisborne 4010, New Zealand
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1 room 1 adult
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Portside Hotel
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170 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Large rooms with complete kitchen dining room sitting room and bedroom. Has ensuite washer/dryer. Clean and comfortable with a balcony to sit and sip wine. Easy walking distance to restaurants. Loved the Rivers pub.

Helpful?
Thank Bravo4372
PortsideGM, Manager at Portside Hotel, responded to this review

Dear Bravo4372 We enjoyed reading your Tripadvisor comment - thank you for taking the time to share your thoughts on your stay with us at Portside. Our location is great - just so easy to reach lovely destinations. Kind regards Trish More 

Auckland, New Zealand
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Returned recently to Portside where I stay 3 or 4 times each year on business, a very good complex with excellent staff, once again everything as it should be, unfortunately no restaurant on site but an excellent one in USSCO in easy walking distance with charge back facility, same for breakfast. Top ranked complex with a great pool.

Helpful?
Thank OliverWellington
PortsideGM, Manager at Portside Hotel, responded to this review

Dear OliverWellington, Thank you for your Tripadvisor comment. We are pleased you enjoy staying with us and look forward to the opportunity of welcoming you back again. Your feedback is an essential tool in monitoring our customer service and hotel standards. Your comments will be passed on to staff. Kind regards, Trish More 

Tewkesbury, United Kingdom
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were not sure if we would get to Gisborne so we had not booked ahead. We arrived just after the tourist office had closed and with a poor mobile internet connection we started looking. The first place was full but they recommended us to the Portside. They only had one double room facing the carpark rather than the harbour... More 

Helpful?
1 Thank SimonandDenise
PortsideGM, Manager at Portside Hotel, responded to this review

Dear Simon and Denise Thank you for reviewing your stay with us on tripadvisor. I am pleased we were able to accommodate you at Portside Hotel and thank your recommend-er. Our studio rooms are indeed well equipped and comfortable for short stay travelers. If you do return to Gisborne, we would welcome the opportunity to welcome you back. Kind regards... More 

Darlington, United Kingdom
Level Contributor
296 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a really nice two bedroom apartment overlooking the river. The rooms were well appointed with the exception of a lack of furniture in one of the bedrooms. The hotel was a bit impersonal, but was very well maintained and clean throughout

Helpful?
Thank Brian D
PortsideGM, Manager at Portside Hotel, responded to this review

Dear Brian D, Thank you for reviewing your stay with us at Portside Hotel. We agree our location on the Turanganui River is superb, always something to watch on the river and easy walking distance to restaurants, cafes and Waikanae beach. Kind Regards, Trish Gordon More 

Poole, United Kingdom
Level Contributor
273 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel and the rooms overlooking the waterside are lovely. Our suite had a washing machine as well as basic cooking facilities, fridge and dishwasher. Comfortable seating and a nice dining area were provided. The air conditioning was most welcome on a hot day too. There is no restaurant in the hotel, but lots of precise information... More 

Helpful?
Thank David W
PortsideGM, Manager at Portside Hotel, responded to this review

Dear David W, Thank you for taking the time to review your stay with us on Tripadvisor. We are pleased you enjoyed your stay at Portside and our hotel location. The heatwave is no longer, however, we now enjoy much needed rain! Kind regards, Trish Gordon More 

Launceston, Australia
Level Contributor
283 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked a suite - and were delighted it had a washing machine and dryer too. Close to restaurants (walking distance). Air con in bedroom too - needed for hot evenings. Comfortable furniture and excellent kitchen facilities (although for 1 nt not needed).

Helpful?
Thank Ranipuss
PortsideGM, Manager at Portside Hotel, responded to this review

Dear Ranipuss, We are pleased you enjoyed your stay with us and appreciated your Tripadvisor feed back, thank you. Receiving guest reviews is an essential tool in monitoring our hotel standards. Perhaps we may have to opportunity to welcome you back sometime in the future. Kind regards, Trish Gordon More 

Norfolk, United Kingdom
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is as its name suggests, portside. We were on the ground flood so didn't get much of a view of the water through the metal railing/fence. What we could see was the timber being loaded onto endless trucks. Fortunately, the noise didn't reach us. We had a large room with a separate lounge/kitchen area, bedroom and bathroom. The... More 

Helpful?
1 Thank MillarAM
PortsideGM, Manager at Portside Hotel, responded to this review

Dear Millar AM, We are pleased that your stay with us at Portside was pleasant, and thank you for taking the time to critique us on Tripadvisor. Any time you may consider returning, please let our team know at time of booking if you would prefer a higher level room and we will do our best accommodate you. Kind regards,... More 

Gold Coast, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a very short stay here....only one night. Check-in staff were friendly and helpful. We had two rooms, both clean and tidy, no complaints. Unfortunately the weather was not the best. Still managed to purchase some umbrellas and take a nice stroll along the boardwalk next to the hotel which led down the beach. There was one girl on... More 

Helpful?
Thank Ajax73
PortsideGM, Manager at Portside Hotel, responded to this review

Dear Ajax 73, Thank you for reviewing your stay with us on Tripadvisor, The weather has been a mixed bag, however, we are pleased that you enjoyed your stay with us and hope that you will get to enjoy sunny days on your travels. Kind regards, Trish Gordon More 

New Zealand
Level Contributor
111 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loved this place! Easy check in, laundry facilities (free), great room with kitchenette and lovely bathroom, free wifi and comfy bed. Our apartment looked over car park, but I really have no complaints about that. We could see the 'port side views' from the common area and didn't feel we were missing out. We were only there at night in... More 

Helpful?
Thank LittleCurrant
PortsideGM, Manager at Portside Hotel, responded to this review

Dear Little Currant, We are pleased you enjoyed your time with us at Portside Hotel and thank you for your Tripadvisor review and your recommendation. We believe our location is great, so easy to wander to and from shops, restaurants and Waikanae Beach. Kind regards, Trish Gordon More 

Cambridge, New Zealand
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice views over the harbour, room sizes are good and offer independent heatpumps in lounge and room. They could improve on TV quality and size as well as offer a TV in the bedroom to make it better. Also found that the pool was freezing for January, they should have at lease solar heating being gisborne. I would recommend it... More 

Helpful?
Thank waldohelen
PortsideGM, Manager at Portside Hotel, responded to this review

Dear waldohelen Thank you for your Tripadvisor feedback which we appreciate. Knowing what our guests expectations are, assists us with future planning. We are pleased that you would consider returning sometime in the future. Kind regards, Trish More 

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