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Portside Hotel

Certificate of Excellence
2 Reads Quay, Gisborne 4010, New Zealand
Hotel amenities
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194 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Wellington, New Zealand
1 review
3 of 5 stars Reviewed 6 days ago NEW

We had booked a one bedroom premium apartment with a queen bed. On arrival we were given a one bed apartment with twin beds on the ground floor. The staff were helpful and quickly upgraded us to 2 bedroom apartment on the second floor. Both the initial apartment and second apartment while reasonably clean and tidy were both very tired... More 

Helpful?
Thank macandmac2016
StephanRMR, Manager at Portside Hotel, responded to this review

Dear macandmac2016, Thank you for taking the time to post a review on Trip Advisor during your stay in our property. We are sincerely sorry that in this instance we did not meet your expectations. In way of explanation as to your concerns, and without trying to minimise our responsibility in this regards, the wrong room selection was made from... More 

Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Our room was a generous studio size. Also included a small kitchen with dishwasher. So, you could bring in food for cooking if wanted. The bed was a queen size - a bit soft for my liking but that's personal preference. The bathroom was an adequate size with a shower that had very soft pressure. When booking I asked for... More 

Helpful?
Thank Ethel R
StephanRMR, Manager at Portside Hotel, responded to this review

Dear Ethel R, Thank you for taking the time to write a review on Trip Advisor on your recent stay at Portside Hotel Gisborne. We are delighted that our facilities and services met your requirements and that you enjoyed a pleasant stay with us. We look forward to welcoming you again in the future. Kind regards, The Team at Portside... More 

Napier, Hawke's Bay, New Zealand
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Loaction is close to downtown, good views over harbour entrance for certain rooms. Rooms are clean and new, although not all rooms have a bath, only a shower. Staff friendly and a reasonably good with local information. Worth visiting!

Helpful?
Thank Rob K
StephanRMR, Manager at Portside Hotel, responded to this review

Dear Rob K, Thank you for taking the time to review your recent stay with us on Trip Advisor. We do indeed offer different room types and although all our units have private bathrooms, the Studio have showers, whilst the 1 Bedroom Apartment have shower over bath. We look forward to welcoming you back in the future. Kind regards, The... More 

Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I stay at Portside less now than I used to as I stay with friends in Gisborne instead, but I stayed on Monday night and really enjoyed being back. $160 (corporate rate) for a fully furnished 1 bedroom apartment with kitchen is really outstanding value. The rooms are modern, the furnishings are good, everything is always very clean and smells... More 

Helpful?
Thank Anton R
StephanRMR, Manager at Portside Hotel, responded to this review

Dear Anton R, Thank you for taking the time to write a review on Trip Advisor. It is always a pleasure to welcoming back Guests to our Hotel, and very encouraging to hear that they enjoy their stay over and over and that our standards are maintained to their expectations. We have taken note of your recommendation regarding the size... More 

Wellington, New Zealand
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for business. It's in a lovely waterfront area next to the boardwalk. It doesn't have a restaurant but you can order on charge back at Breakers Cafe. No gym but a run around the waterfront is nice. Rooms are clean and spacious. The balcony is nice to sit out on after a long day!

Helpful?
Thank Legna00
StephanRMR, Manager at Portside Hotel, responded to this review

Dear Legna00, Thank you for taking the time to review your stay with us on Trip Advisor. We are delighted to hear that you enjoyed your sojourn at Portside Hotel Gisborne. We do indeed have facilities for Guests' charge back with Breakers Cafe, as well as other dining places in Gisborne which you may wish to try out next time... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2016 via mobile

Lovely modern room, with no noise apart from the occasional voice in the hall. Very clean & tidy with friendly staff. Although we only had a carpark view, it was very warm in an excellent location with a great walk along the coast. Despite what the other reviews say, there was no noise from the port, was actually the quietest... More 

Helpful?
Thank Dannii R
StephanRMR, Manager at Portside Hotel, responded to this review

Dear Dannii R, Thank you for taking the time to post a review on Trip Advisor on your recent stay with us. Thank you for your positive feedback, we are delighted that you enjoyed your sojourn and we look forward to welcome you back in the future. Kind regards, The Team at Portside Hotel Gisborne More 

Ashburton, New Zealand
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 5, 2016

Beautiful motel with views of the harbour in Gisborne. Was greeted by friendly and helpful staff member. The room was exquisite, the facilities top notch and the bed was one of the most comfortable motel beds we have slept in. Would highly recommend this motel to anyone looking for a relaxing night away.

Helpful?
Thank Kay W
StephanRMR, Manager at Portside Hotel, responded to this review

Dear Kay W, Thank you for your kind review on Trip Advisor over your recent stay with us. We are sincerely delighted that you enjoyed our facilities and we look forward to welcoming you again in the not so distant future. Kind regards, The Team at Portside Hotel Gisborne More 

Auckland, New Zealand
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 4, 2016 via mobile

Impressed with this hotel. It's all very new and modern looking. Didn't hear any noise from the port like others are saying. We were there on a weekend though. Beautiful views from the windows. It was winter and very cold outside so mega happy about how warm it was. TV was a bit small but I guess you can't have... More 

Helpful?
Thank dhtbrowne
StephanRMR, Manager at Portside Hotel, responded to this review

Dear Dhtbrowne, A 'warm' thank you for taking the time to review your recent stay with us on Trip Advisor. We are pleased that you enjoyed your sojourn with us and that the facilities and services met your expectations. We look forward to welcoming back in the near future. Kind regards, The Team at Portside Hotel Gisborne More 

Sydney, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

We recently stayed at the Portside Hotel in Gisborne. There wasn't a lot of hotel choice, and while the hotel was clean (which is great), it was a bit sterile. The bed was ok, not terrible, but not really comfortable. We were in a 1-bdm suite, but there was no tv in the bedroom, only a small tv in the... More 

Helpful?
Thank John B
StephanRMR, Manager at Portside Hotel, responded to this review

Dear Sandy B, Thank you for taking the time to review your stay with us on Trip Advisor. We are currently reviewing our offerings with regards to the beds and TV in bedrooms, as well as the artworks on display. We would welcome you again in the future and hopefully meet and exceed your expectations. Kind regards, The Team at... More 

Adelaide, Australia
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 22, 2016

Small well appointed 2 bedroom suite was NW facing, so no harbour view but nice sunsets on the balcony. Rooms were clean and kitchen well enough equipped to cook a meal, rather than just warm a pie. All rooms fully air-conditioned. Bathroom also had laundry facilities although these were apparently due for upgrade. Nice thick quality bath robes provided. A... More 

Helpful?
Thank Wilburight
StephanRMR, Manager at Portside Hotel, responded to this review

Dear Wilburight, Thank you for taking the time to review your recent stay with us on Trip Advisor. Our kitchen facility does indeed offer all you need to cook proper meals rather than just, as you rightly put it, pie warming equipment. We are constantly reviewing our facilities and offering, in order to meet the expectations of our Guests. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Portside Hotel

Address: 2 Reads Quay, Gisborne 4010, New Zealand
Location: New Zealand > North Island > Gisborne Region > Gisborne
Price Range: $102 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portside Hotel 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Portside Hotel Gisborne
Hotel Style:
#2 Luxury Hotel in Gisborne
#3 Family Hotel in Gisborne
#5 Business Hotel in Gisborne
#6 Romantic Hotel in Gisborne
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