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City Lodge

Certificate of Excellence
GreenLeadersBronze level
Hotel website
150 Vincent Street | Auckland Cbd, Auckland 1010, New Zealand
Special Price
15% off room rate
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City Lodge
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411 Reviews from our TripAdvisor Community

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Showing 368: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

Good service, especially friendly staff on our departure. The room met our needs perfectly given our short stay duration. The beds and bedding were clean and comfortable. No mini bar was a bonus as far as I am concerned. The location was perfect, central to the City, and close proximity to the Sky Bus stop for transit to and from... More 

Helpful?
Thank Scott T
Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed in this hotel for 5 nights. Staff are great, room is clean. In fact i did not expect it to be this nice. Very close to sky tower and universities. Everything you need is just a waking distance. Even my return to the airport the bus stop is just 600 meters away. Only drawback is the checkout... More 

Helpful?
Thank maherazawi
Cardiff, Wales, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

My whole experience was faultless. Very clean rooms and kitchen with a lovely vibe to it. The staff were really friendly and helpful and even came out into the rain to help me find the ramp down to the car park! location is great to, in the heart of the city, very close to K Road!

Helpful?
Thank Emily M
1 review
5 of 5 stars Reviewed 6 days ago NEW

Had a fantastic time here, room was great and good for price. Very clean and bed was comfortable. Staff were friendly and I was able to check in earlier than I thought I could, plus parking was cheap. Definitely recommend.

Helpful?
Thank Liam H
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just a great place to stay. So clean and tidy, fantastic kitchen, and great rooms. We loved using this place as a base to explore Auckland and would thoroughly recommend it to anyone needing a comfortable nights sleep. We stayed for over a week and housekeeping were very attentive and the staff were always very nice. The rooms were spotless... More 

Helpful?
Thank chazfiz
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This place is fantastic value for money. We were very impressed with the dedicated team who keep this place running like a well oiled machine. Every inch of our room was spotless, as was the delightful communal area. The kitchen was well equipped and the rooms were well stocked with tea & coffee, towels and toiletries. As well as being... More 

Helpful?
Thank Luke B
North Parramatta
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Helpful and wonderful staff .The location is good, and the condition of the single room is was really nice. They have also a kitchen area quite big where u can cook ur own food and sicialize with the other guest.Very satisfied. Unfortunately the quality of all guest is not high. Some of them noisy and not 100% respectful.

Helpful?
Thank Mel A
Honolulu, Hawaii
1 review
3 of 5 stars Reviewed 2 weeks ago

beautiful, clean room. 24 reception was great since we got in late every night. Very quiet. However we had never been to NZ before, and the folks at the desk were anything but helpful. We had trouble getting transportation, and the staff couldn't seem to find anything since we had not booked our tours with them. Very disappointed, frustrated, and... More 

Helpful?
Thank kmarvin05
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Dear guests, I was very concerned when I read your review and the reference to poor customer service by our staff. I have since completed my own investigation and would like to highlight a couple of important areas for your consideration. The tour booking refer to within your review was made directly by yourself prior to your arrival at City... More 

North Carolina
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I recently booked 1 twin and a bunk bed room for 3 people from 27/6-30/6. Room is small but enough for us to move around. My priority is cleanliness and an updated bathroom. We can hear traffic noise but it does not bother us. It is abt 10 mins walk to the nearest skybus stop. This place is very close... More 

Helpful?
Thank sparklespan
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks so much for your wonderful review. We really love what we do and our staff clearly have a real passion for tourism and NZ. All our staff are highly trained within the hotel industry and nothing is too much trouble for our guests. I will ensure your kind words are shared amongst the team. Hope we get to see... More 

Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Enjoyed a 3 night stay in a comfortable, clean room. Staff was very welcoming and allowed us to check in super early at 6.30am! No hassle stay. Room was on the small side but contained all the requirements including fridge, tv, kettle, hair dryer.... fantastic value for the price we paid. Was situated slightly outside the busiest parts of Auckland... More 

Helpful?
Thank thisurij
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for sharing your feedback, we always offer early check in if available it's just another way for us to offer some great customer service. Hope we get to see you again in the future, best regards Glenn Gairdner More 

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Amenities

About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
With a 5-star Qualmark Backpacker rating, City Lodge is outstanding when it comes to convenience, quality, and value-for-money accommodation in Auckland. Located in a quiet tree-lined street and just 5 minutes walk to central Auckland, City Lodge offers a real ‘home away from home’ experience. Every room has a private ensuite, fridge, TV and tea/coffee making facilities for the comfort and convenience of our guests. City Lodge is well appointed and offers a clean and safe environment, 24-hour reception, Security door system and CCTV. The choice of rooms extends to Single, Standard Double, Superior Queen, Twin, Triple and Quad. Additional purpose-built facilities include a spacious guest lounge and well appointed communal kitchen. With on-site parking available (charges apply/bookings recommended), City Lodge is perfect for budget-conscious business travellers, family holiday stays, or world travellers wanting a high quality yet affordable experience. All daily rooms are serviced daily and have features such as large windows and Wi-Fi/broadband access (charges apply). Our communal lounge includes a big screen TV, book exchange, table tennis, and board games for relaxing or socializing with other travellers; we also have full laundry facilities on-site (charges apply). Our helpful, friendly staff can arrange tours, car hire, transfers or simply let you know what’s on in Auckland. Ask about our latest newsletter… What’s more, our clean, green, limited-service philosophy has recently been endorsed with a Qualmark Silver Environmental rating accreditation. ... more   less 

Additional Information about City Lodge

Address: 150 Vincent Street | Auckland Cbd, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Children Activities (Kid / Family Friendly) Wheelchair access
Price Range: $82 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — City Lodge 5*
Number of rooms: 99
Reservation Options:
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Also Known As:
City Hotel Auckland Central
City Lodge Auckland, New Zealand
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