SkyCity Hotel

Corner Victoria and Federal Streets, Auckland Central, Auckland 1010 New Zealand
Traveler (791)
Room & Suite (350)
Dining (26)

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About

#18 of 70 hotels in Auckland Central
Location
4.7
Cleanliness
4.5
Service
4.2
Value
4.1
GreenLeaders Gold level
Centrally located, SkyCity Hotel facilities are top-class, rooms are spacious and the iconic SkyTower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French, Spanish, Arabic and 3 more
2589Reviews36Q+A100Room tips
Traveler rating
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Most Recent
Bonnie wrote a review Aug 6
Christchurch, New Zealand367 contributions50 helpful votes
The first I’d say is that my hotel room was exceptionally clean and very well presented. It’s centrally located which is handy if you want to venture into town (highly recommend Amano for meals) and to Britomart for transport / trains. The staff were very friendly and professional too. Unfortunately the weekend I stayed for a conference seemed to be a very busy weekend for the hotel too. I struggled to sleep with people running and whooping up and down the hallways at all hours of the night. My room was on H1 and opened out into a very depressing centre courtyard. This was unfortunately used by some of the casino patrons on Sunday morning who pulled plastic chairs into a huddle right outside my room and proceeded to laugh and smoke away… at 7am. I don’t think I’d stay here again primarily because the casino was right under us and it obviously meant people stayed up all hours of the night. Maybe if I was on a higher floor it would have been ok but H1 was pretty bad.
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Date of stay: August 2023Trip type: Traveled on business
Room Tip: Avoid any of the lower floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Guide24435380949 wrote a review Aug 3
1 contribution
Amazing stay, lovely staff and awesome precinct! The place is buzzing and plenty of things to do nearby. Room is a little outdated, A/C needs to be looked at however overall great experience from the start to end!
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Ask for the sky tower view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tae Kang, Guest Services / Front Office at SkyCity Hotel
Responded 5 days ago
Thank you for the awesome review! We appreciate the feedback and are excited to share that we will be undergoing a refurbishment later this year!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emily C wrote a review Jul 2023
Maitland, Australia2 contributions
Super impressed! The room was spacious and modern, the bed was super comfy, and the space was really well maintained. Staff were helpful, and the location was fantastic. Heaps to see and do within walking distance of the front door. Would happily return.
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Date of stay: July 2023Trip type: Traveled solo
Room Tip: Elevators can take a few minutes to come so don't be in a rush.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tae Kang, Guest Services / Front Office at SkyCity Hotel
Responded 2 weeks ago
Thank you for sharing your great experience and leaving the generous review. We hope to welcome you back to our precinct in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donz74 wrote a review Jul 2023
Napier, New Zealand20 contributions11 helpful votes
Another awesome stay with 11 friends for 3 nights over Matariki weekend, as usual the staff are all friendly and accommodating, Dickie will go out of his way to help with anything, he’s just the best, Rooms are always clean and tidy, Always great coffee across from the Sky Tower..
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Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tae Kang, Guest Services / Front Office at SkyCity Hotel
Responded 2 weeks ago
Thank you for the awesome review and the staff shoutout. We are always thrilled to read these special reviews and recognition. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sightsee08918471517 wrote a review Jul 2023
1 contribution
We stayed at skycity for 1 night for my daughter's 13th birthday, there was a lovely birthday card & chocolate in our room when we arrived, the checking staff were lovely & friendly, our room was very nice & clean, we had a little issue with one of our food vouchers we had received with our room( the 2 restaurants it was for were closed) The lovely front desk ladies sorted it out & we were able to use it at another restaurant. Enjoyed our stay thankyou🥰
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tae Kang, Guest Services / Front Office at SkyCity Hotel
Responded 3 weeks ago
Thank you for the awesome review and feedback. Congratulations to your daughter again for officially becoming a teenager! We are glad to hear you enjoyed your time with us and that our team were quick thinking with the issues. We hope to see you and your family here again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tawera Henare wrote a review Jul 2023
3 contributions
Amazing stay - We stayed in the suite. Great view of the harbour bridge. Good flow in the room. Our stay exceeded our expectations. All staff were very friendly. Taewon went above and beyond. Great service 10/10 I will definitely be back
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tae Kang, Guest Services / Front Office at SkyCity Hotel
Responded 3 weeks ago
Thank you for your awesome review and feedback! We are super stoked to hear you enjoyed your time with us. Thank you for always choosing SkyCity Hotels and always happy to have you with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GrandmaPenny wrote a review Jun 2023
Waunakee, Wisconsin4 contributions1 helpful vote
+1
Great location! Very friendly staff. Very modern and spacious. Had two queen beds and a small sofa. The pillows were the softest ever. If you like to walk, this is a good starting point, but remember Aukland is hilly. Lots of restaurant options very close and high-end shopping just down the block. The Sky Tower is a featured attraction and it is fun to watch people jump off it. There is also a Casino worth visiting for entertainment and food. The All Blacks Experience is right in the hotel. We hear it is amazing. Recommend the Federal Deli just out the front door and to the right.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Tae Kang, Guest Services / Front Office at SkyCity Hotel
Responded Jun 21, 2023
Thank you for the amazing review and feedback. Going up and down towards the waterfront can be a workout (although a pleasant one). Glad you enjoyed your time with us :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ioane95 wrote a review Jun 2023
Auckland Central, New Zealand1 contribution
Inside room it’s really nice and clean. I really want to no what’s your other offer please…but I really love this hotel and I want to try your food and I’m so feel relax with this hotel😍😍 I want come and see you guys again
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tae Kang, Guest Services / Front Office at SkyCity Hotel
Responded Jun 21, 2023
Thank you for the awesome review and feedback. We want to see you guys again too!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S Morris wrote a review May 2023
Ruakaka, New Zealand4 contributions
Accommodation was convenient. A $20 discount was offered for our 2 nights of no room making service, as the hotel was short staffed. The room had 2 towels & 1 toilet roll for a family of 4. First night eating room service, the lady was trying to provide great customer service, but was let down by hotel rules. It appears this hotel has lost its customer service focus as it is now driven by greed & payments. Perhaps stung by other customers in the past, sadly impacting on good honest NZ citizens. We had driven 7 hours for a great experience in one venue, but we were left feeling like dishonest citizens with the constant money badgering. We had expected to have better customer service, it’s hard to miss us with a wheel chair in our family group. We will stay elsewhere next time.
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Date of stay: April 2023
Value
Location
Service
Room Tip: It’s a long building, so parking on even numbered levels (eg P4) will make sure your close to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tae Kang, Guest Services / Front Office at SkyCity Hotel
Responded Jun 25, 2023
Thank you for the response and feedback. Our apologies on this experience and we hope you see an improvement on the points mentioned on future stays if you should choose to return. Unfortunately, the bond and authorisation will be a move most hotels follow or will follow. All the best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greg Allan wrote a review May 2023
7 contributions2 helpful votes
Fantastic service from Jennifer at the reception and Adam at the concierge. Nice spacious rooms, good showers and very accommodating when we had some difficult requests. The casino and tower attractions were very good. Would definitely recommend.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Tae Kang, Guest Services / Front Office at SkyCity Hotel
Responded May 9, 2023
Thank you for your awesome review and the team are over the moon to see their names mentioned! We hope to welcome you back to our precinct again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€122 - €189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
skycity hotel auckland
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
323
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SKYCITY HOTEL $138 ($̶2̶9̶6̶) - Updated 2023 Prices & Reviews - Auckland, New Zealand

Frequently Asked Questions about SkyCity Hotel
Which popular attractions are close to SkyCity Hotel?
Nearby attractions include Weta Workshop Unleashed (0.04 miles), Escapade NZ (0.2 miles), and Great Escape (0.2 miles).
What are some of the property amenities at SkyCity Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at SkyCity Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SkyCity Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at SkyCity Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to SkyCity Hotel?
Conveniently located restaurants include The Grove, Culprit., and Fondou Cafe.
Are there opportunities to exercise at SkyCity Hotel?
Yes, guests have access to a fitness center during their stay.
Does SkyCity Hotel have airport transportation?
Yes, SkyCity Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is SkyCity Hotel located near the city center?
Yes, it is 0.06 miles away from the center of Auckland Central.
Are any cleaning services offered at SkyCity Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does SkyCity Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.