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Auckland City Oaks

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Auckland City Oaks
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1,019 Reviews from our TripAdvisor Community

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Showing 915: English reviews
Dunedin, New Zealand
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

it had a great bed so slept well and was quite enough and the staff stopped loud music next door when i complained at 10 pm,its very handy to the town center and i would stay there again ,bathroom a bit dark but mostly goo

Helpful?
Thank Robert S
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Beautiful room and complimentary breakfast. Staff was so good and helpful. It's in the city and close to the sky tower and queen street. Front staff is very helpful. It is the noice free hotel 😊.....

Helpful?
Thank Harpreet K
Glenthompson, Australia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a 1 bedroom apartment for 4 nights. When we arrived late at night after an easy check-in we walked in the room and we didn't have a balcony which I thought I had booked. Immediate phone call to the front desk and no problems - room changed to a balcony with no hesitation. I loved the room -it... More 

Helpful?
Thank lea and anthony p
Iran
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful quite rooms and complimentary breakfast. Very polite staff. It's in the city and close to Queens St for shopping. It's a very busy hotel. Front desk staff is very helpful and have great recommendations. Fantasic experience No nasty suprises.

Helpful?
Thank Balipia
Wellington, New Zealand
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is just up the road from Sky City so is in a great location. It was also pretty good value for money being in the centre of Auckland. I found the room clean and tidy and all the amenities quite good. Other reviews have commented on how the first night was already charged to my credit card, which... More 

Helpful?
Thank BigRedDogWgtn
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 2 nights in a 2-bedroom apartment. Our room was on the ground floor right next to the main reception - not great for safety with small inquisitive children. We asked to be moved but they weren't able to offer us a different room. The room was clean and well equipped but very basic and not as... More 

Helpful?
Thank dsi_mack
Wellington, New Zealand
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

The star rating I would give is zero but the minimum star rating is one. I made a booking with Auckland City Oak and gave my credit card details when I made the booking on Booking.com on the basis that the credit card is to guarantee the booking for July 2017. However, following after my confirmation is an email from... More 

Helpful?
Thank giomattrang2028
VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Valued Guest, Thank you so much for your feedback and please accept my sincere apologies for all the inconvenience caused. As per our hotel policy we charge one night deposit to confirm the reservation and the balance is paid at the time of check-in. This information is also available on our hotel website, online portals, guest itinerary emails and... More 

Travelers are raving about these Auckland hotels

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Very Very Disappointing... I checked into the hotel on the 29th of Aug 2016 around 8pm. I requested for a higher floor and did call at reception before arriving and the lady receptionist confirmed my allocated room. At the time of checkin the receptionist was very straightforward and sooo unprofessional, her attitude like take it or leave it.. When I... More 

Helpful?
Thank Sid A
VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Valued guest, Thank you so much for your feedback and please accept my sincere apologies for all the inconvenience caused. Let me assure you that we at VR Group – Hotels & Resorts value each and every customer feedback, whether it be positive or negative feedback. All such feedback's are investigated and a corrective measure is put in place... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Stinky room like curry spices , worst bed with springs hanging out, we were promised to get Parkin but on arrival told otherwise n no alternative arrangements were made, staff were highly rude, unhelpful , charged us $18 for breakfast n sent out white bread with butter in zip bag the night before. Something I've never seen before. Staff looked... More 

Helpful?
1 Thank imricky
VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Valued guest, We thank you for taking the time to share the experience during your last stay. Thank you for your comments about the complimentary light in room breakfast pack (fresh fruit, a toast or a freshly baked muffin, fruit juice, spreads, premium tea coffee , flavored yogurt and a New Zealand made muesli bar). We are one of... More 

Auckland, New Zealand
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

From booking to check out everything was smooth sailing (in the city of sails!). Great location, comfortable accommodation and very friendly staff. There is not only a bed but also a fully stocked kitchenette and laundry facilities in the unit. Will definitely be back and surely recommend.

Helpful?
Thank Selina N
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff

Additional Information about Auckland City Oaks

Address: Auckland City Oaks 188 Hobson Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $102 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Auckland City Oaks 4.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Auckland City Oaks Hotel Auckland Central
Oaks On Hobson
Auckland City Oaks New Zealand
Hotel Style:
#26 Luxury Hotel in Auckland
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