We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quest Ponsonby

68 Ponsonby Road | North Island, Auckland 1001, New Zealand
Hotel amenities
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Quest Ponsonby
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

84 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 83: English reviews
Melbourne, Australia
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for business and the room as small, smelt damp. Check in was particularly un-friendly. I don't think the agent even looked up from the game he was playing on his phone. We should have run away at this stage. When we asked for the password for the WIFI, he pointed to a device on the wall that we... More 

Helpful?
1 Thank BrettOz43
Melbourne, Australia
Level Contributor
110 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Good location and this place certainly has potential but in its current state shabby chic, without the chic best sums it up. Walls with holes, torn lifting carpet, mould in the shower and god knows what on the washer machine. To clearly save costs the fridge is turned off but milk put in it - don't think we will drink... More 

Helpful?
Thank Geoff G

Travelers are raving about these Auckland hotels

Brisbane, Australia
Level Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The apartments are good and clean, the location is terrific, loads of restaurants just along the street. I was told that Ponsonby is a 'happening' place and it seems to be. You pay for parking but it is very secure. Staff are fine. My only issue is internet access is very expensive. I stay in many Quest apartments in Australia... More 

Helpful?
Thank Paul R
Auckland Region, New Zealand
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 29, 2016

So easy to get around AKL CBD from this Ponsonby Rd location. Clean rooms, so handy having washing machine and dryer. Beds comfy. Lots of construction happening out back streets. We arrived Saturday 7pm, left 8am Sunday, didnt come across one staff member. Basement parking is $15 but useful. Saturday night was busy all night with people socialising at clubs... More 

Helpful?
Thank peterawiri
Palmerston North, New Zealand
Level Contributor
3 reviews
3 of 5 stars Reviewed May 17, 2016

We were being a bit picky as we didn't want to share a room. A sofa bed in the lounge was an extra $35 per night, which added to the $195 per night, made it quite expensive. I got the sofa bed and could have done with an extra blanket but couldn't find one. It suited us as it had... More 

Helpful?
Thank Jo G
Auckland Region, New Zealand
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed March 21, 2016

Unless you have some reason to stay in Ponsonby, avoid this place. We booked a Studio Apartment for 4 nights. Some of the studio Apartments do have a laundry, ours didn't although there was ample room in the bathroom for one. The room looked clean but it was layered in dust - so much dust! ( see photo) After a... More 

Helpful?
1 Thank Plashmere
QuestPonsonby, Owner at Quest Ponsonby, responded to this review

Dear Guest Thank you for taking the time to provide us with your feedback following your stay with us here at Quest Ponsonby. We certainly appreciate receiving feedback on our property, whether negative or positive as it gives us a good indication of whether we need to improve to maintain our standards. I do regret that on this occasion we... More 

Wellington, New Zealand
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 13, 2016

The room wont jump out at you as being stylish, but its clean/tidy as has all you need & not too dated. Im pleased to notice that theyve upgraded their sky service to most channels (incl sport & movies), as on prior stays, there was just a handful of other channels. Shower has good heat & pressure. Bed is firm,... More 

Helpful?
Thank spekeow
UK
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 15, 2016 via mobile

This was a little disappointing to stay here having experienced other Quests in Auckland. It's quite small and a little dated. The front desk staff were very helpful and always smiling. Our party had two rooms which would be classed as small, especially the bathrooms but they were clean if not ready for a bit of an update e.g. Appliances,... More 

Helpful?
Thank njd200
Auckland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 1, 2016

I had booked this hotel for My wedding online and made a mistake with the booking so a rang and changed the date, when the hotel charge came out of my card a guessed it was the hotel billing me for my booking which was for the 30th January 2016, I was wrong they had Charged me for the mistaken... More 

Helpful?
Thank chalegga
QuestPonsonby, Owner at Quest Ponsonby, responded to this review

Dear Ms Janine Blackmore Thank you for taking the time out to post your feedback regarding your stay at Quest Ponsonby. As far as I am aware Quest Ponsonby has addressed your written complaint sent to our company email. However, let me clarify once again; Your reservation was made through our website on the 24th November 2015, for one night,... More 

Queenstown, New Zealand
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 20, 2016

Room was nice, staff very pleasant and friendly. The room was exactly what I'd expect in a serviced apartment for the price. However there is a huge building under construction next door. And when I say next door, I mean around 12 inches from my balcony. I was fortunate - I was on the second floor which is level with... More 

Helpful?
2 Thank Tax-exile-NZ
Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (25)
Viewed
Room/Suite (4)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Auckland hotels
1.6 mi away
Quest Parnell
Quest Parnell
#23 of 68 in Auckland
4.5 of 5 stars 132 reviews
0.8 mi away
The Surrey Hotel
The Surrey Hotel
#42 of 68 in Auckland
3.5 of 5 stars 157 reviews
1.0 mi away
Abaco On Jervois
Abaco On Jervois
#6 of 68 in Auckland
4.5 of 5 stars 209 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Quality Hotel Parnell
Quality Hotel Parnell
#18 of 68 in Auckland
4.0 of 5 stars 523 reviews
0.6 mi away
Apollo Hotel Auckland
Apollo Hotel Auckland
#43 of 68 in Auckland
3.5 of 5 stars 90 reviews
0.6 mi away
Ascotia off Queen
Ascotia off Queen
#41 of 68 in Auckland
3.0 of 5 stars 403 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service

Additional Information about Quest Ponsonby

Address: 68 Ponsonby Road | North Island, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Kitchenette Wheelchair access
Price Range: $112 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Ponsonby 4.5*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, HotelTravel.com, Agoda, Odigeo and Priceline so you can book your Quest Ponsonby reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland, New Zealand
Hotel Style:
#39 Luxury Hotel in Auckland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay