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Unless you are a backpacker with no money do not stay here. The pace is poorly up kept, dingy and disgusting. My room had rubbish from previous guests, towels were threadbare and torn. Paint peeling, carpet ripped. It was noisy. Bed small and uncomfortable. I...More
Stayed here start of April for 3 nights. Nice, clean and spacious rooms. Full kitchen to cook your own meals. Room has washing/dryer machine although a little confusing to use. Had reserved a car spot which is just across the road in the public car...More
Excellent location just minutes walk from queen street, vector arena, britomart... Friendly staff that were very helpful. Nothing flash about this place but it has all the basics you need for a night away on a low budget. In fact the price was extremely cheap...More
This apartment complex is in a very good location, but one should avoid staying there unless you have no other options in the city.
This is mainly due to the fact that they are continuously trying to minimise maintenance/services and hope to get away with...More
We had two rooms for 5 nights. The apartments are quite spacious for 2 people with a decent kitchen and a balcony. The aircondiotioner seemed to be on sort of timer which might be an issue if vey cold or hot. the room was clean...More
These bites began to cause irritation on my last day, which is when I also returned to Australia (obviously leaving no time to see you in the office or otherwise). As a busy, working traveller I think it is ridiculous for... More
These bites began to cause irritation on my last day, which is when I also returned to Australia (obviously leaving no time to see you in the office or otherwise). As a busy, working traveller I think it is ridiculous for you to dismiss my complaint because it was 3 days later, that is unfortunately when I had time to contact you. I find your response to be very unprofessional and disappointing. I was never contacted by your hotel to discuss the matter and will continue to advise other travellers of your horrific room conditions and that you are infested with bed bugs (just like a recent review advises from another guest). I have photos as proof, with date stamps taken during my time staying at your hotel. A little bit of customer service would have gone a long way in this matter, a call to apologise and advise of your action plan to help make sure this doesn't happen to future guests would have been great, but instead you are denying the condition of your hotel and what happened.
I'd agree with the other replies - the staff who run the office are very friendly and helpful but I would definitely contact them in advance and not just rely on turning up and using the intercom that late. Although the area... More
I'd agree with the other replies - the staff who run the office are very friendly and helpful but I would definitely contact them in advance and not just rely on turning up and using the intercom that late. Although the area is safe I would not want to be stuck outside late at night trying to arrange to get in!