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Surf 'N' Snow Backpackers

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1 room 2 adults 0 children
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151 Reviews from our TripAdvisor Community

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Showing 106: English reviews
1 review
5 of 5 stars Reviewed 4 weeks ago

It is located very close to the city center. Convenient to the supermarkets,restaurants, sky towel and Queen street that is the main street in Auckland. Also, people are really nice, friendly helpful. I really enjoyed while I am staying here :)

Helpful?
Thank Jeong J
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location is excellent just 2 min away from Queen st (main road in Auckland. Staff is very friendly and always keen to help. Bathroom is clean and new. And its not a dry hostel which means that you can buy your own alcohol and have there. its a good deal for backpackers because in Auckland one beer cost minimum... More 

Helpful?
Thank Larissa F
Hoi An, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 20, 2016

TERRIBLE! When my partner and I first turned up, the staff were unhelpful and communication was difficult. When we got to our room it was hot, smelly and dirty. As you can see in the photo, the pillows were filthy as well as the shower. The room resembled a prison. No windows, poor lighting, half broken fan, grey walls and... More 

Helpful?
1 Thank rachelcunningham234

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4 of 5 stars Reviewed August 12, 2016

Budget hostel with satisfactory customer services and facilities. Very best located just next to the famous Sky Tower in the heart of Auckland CBD. Supermarkets, restaurants, takeaways, shopping malls, bus, train and ferry terminals are in the door steps. Bathrooms and kitchen are clean and tidy enough. Staffs are very friendly and helpful. A big group of long-term guests who... More 

Helpful?
Thank Shamimuddin75
Level Contributor
7 reviews
7 hotel reviews
2 of 5 stars Reviewed July 19, 2016 via mobile

Stayed here for 2 nights after arriving in Auckland. The girls showers on one floor didn't have any hot water so had to go up/down a floor. Relatively clean bathrooms but rooms weren't that clean and there was a hole in our room which led to noisy floors below. You have to pay for wifi which costs a lot but... More 

Helpful?
Thank 31Destination
Bandung, Jawa Barat, Indonesia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 30, 2016 via mobile

It's a basic hostel. You get what you pay. Warm enough to sleep in winter. Bathroom clean, kitchen a little bit messy I think but you can cook and at least make your own breakfast. Tips: you can buy your food, wines, etc in big supermarket just go to the left from the hostel. Thanks to the staff named Mohammad,... More 

Helpful?
Thank VeraAng
Sydney, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 30, 2016

Only stay here if you are desperate or read the wrong type of reviews like me! Staff do only what they need to do. You need to pay a cash bond for your key or leave them your passport. You can leave your luggage in a store room. There is a lift but its a key-code entry to get into... More 

Helpful?
Thank sycomp
Nouméa, null, New Caledonia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 29, 2016

Where should i start? The room are quite small, but for this price, don't complain, but, the thin mattress is just horrible, it's more like a beach mattress than a real bed. plus the bed sheets were dirty, sweet. Pillows, so thin that i had to put some clothes to make it bigger. Then, kitchen, in a basement. not very... More 

Helpful?
Thank Kalvin D
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 11, 2016 via mobile

I stayed here for 2 weeks and I had my private security box that was padlocked broken into and $1000 cash and my iPad stolen. Do not stay here unless you want to risk your belongings, even after taking security measures to prevent it. The staff were reluctant to help or be understanding and despite the theft, were unwilling to... More 

Helpful?
Thank Jazmine C
Wakayama Prefecture, Japan
1 review
5 of 5 stars Reviewed April 19, 2016

just stayed 3 nights first time, people staying this hostel were so nice and welcoming new traveler. didn't take much time to join them. after travel through NZ, i came back to here and still atmosphere is good. receptionists were also helpful. not super clean, but ok.

Helpful?
Thank nastylord
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Amenities

Internet
  • Paid Wifi

Additional Information about Surf 'N' Snow Backpackers

Address: Level 1 102 Albert Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $17 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surf 'N' Snow Backpackers 3*
Number of rooms: 50
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Also Known As:
Surf `n` Snow Backpackers Hotel Auckland Central
Surf 'N' Snow Backpackers Auckland, New Zealand
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