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Surf 'N' Snow Backpackers

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174 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Reviewed 2 days ago NEWvia mobile

Easily the worst hostel I have been to so far in New Zealand. On arrival, it took me an hour before being given my room key as they were understaffed. Once I did speak to the guy on reception he was unfriendly and unhelpful putting me in a room where the lock didn't work. Once I finally arrived in a...

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Helpful?
Thank Joe B
Catania, Italy
Reviewed 1 week ago

Great location, but not a very nice hostel to stay long. Staff is not very welcoming. Kitchen is very small, two floors downstairs the reception. There is not really a common room to meet people and its dirty. The room was small for a ten bedroom and it was very dirty. However the bathroom was very clean and new.

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Thank Marie-Anne M
Auckland Region, New Zealand
Reviewed 2 weeks ago

I red the reviews, and thought, it couldn't be so bad, i'm a realistic person, and people expect to much for there money, so I booked, just after a 1 night, whilst in a Auckland. I went for single room, without a window. I arrived new years day, at check in , of 12 pm, stated on there website, the...

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Thank Christopher Dav... W
Zwolle, The Netherlands
Reviewed 3 weeks ago

So it's a cheap backpackers so you can't expect much... that was my thought when I booked it. After all I only needed 1 night in Auckland, close to the bus station to catch the early bus. The single room with no window is camparible to Harry Potter's cupboard under the stairs, but then with an obviously broken down door...

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Thank NienkeNM
Quebec City, Canada
Reviewed 4 weeks ago via mobile

The room was okay, but the beds were awful (i've been to a lot of hostels, and the beds there were the worst i've seen). Bathrooms were clean and brand new. Kitchen is really really small... hard to cook a meal if there is already more than 2 people. The rest was ok.

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Thank ElodyMoreau
Queenstown, New Zealand
Reviewed December 9, 2016

I stayed at the beginning of December and it was the worst stay at a hostel I have every had. The bed sheets had stains on them and the rooms desperately need to be renovated. Also there is a 24h construction going on in front of the hostel. Most of the night I could not sleep because it was so...

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Thank T2509
Greater Wellington, New Zealand
Reviewed December 7, 2016

There was only one reason why I have stayed in this place: there was not a single bed available in ANY the other hostels of Auckland for that night. So I had a choice: sleep there or accommodate myself on the bench in the park. And I am still in doubt, which option would be nicer. At least, the bench...

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Thank Natalia S
Paris, France
Reviewed December 6, 2016

To start with the good points (it won't be long don't worry), the location is perfect : near the Sky Tower in the city centre. Also, the bathroom was very clean. However, this place is expensive for what you get : the wi-fi is unaffordable, the rooms are dirty, the beds are old, the carpets are stained. The kitchen is...

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Thank Theoba
Reviewed December 2, 2016 via mobile

Charges for WIFI - and the connection is terrible. Inflates accomodation charges over the weekend just "because everyone else does it". It would be worth it if it was clean and tidy but it's a backpackers so charge accordingly!

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Thank Nicole H
Reviewed November 30, 2016 via mobile

The hostel is good located close to the sky tower which is great! We had a double room without window. The room was quite spacious but unfortunately not so clean! We found a long black hair in our bed which didn't belong to us. In the bathroom there was water all over the floor which was coming from the leaking...

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Helpful?
Thank Monika F
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Amenities

Internet
  • Paid Wifi

Additional Information about Surf 'N' Snow Backpackers

Address: Level 1, 102 Albert Street, Auckland, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $16 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surf 'N' Snow Backpackers 3*
Number of rooms: 50
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Also Known As:
Surf `n` Snow Backpackers Hotel Auckland Central
Surf 'N' Snow Backpackers Auckland, New Zealand
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Questions & Answers

Questions? Get answers from Surf 'N' Snow Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The best tip I can give, is don't stay here”
 of 5 bubbles NienkeNM, 3 weeks ago | Read review
“Check because some rooms have no windows or ventilation”
 of 5 bubbles T2509, Dec 9, 2016 | Read review
“Bring ear plugs”
 of 5 bubbles lil_squishy1, Nov 4, 2016 | Read review
“Some privet rooms do NOT have windows. So, be confirm before you book.”
 of 5 bubbles Shamimuddin75, Aug 12, 2016 | Read review
“I stayed 12 bed dorm. that was fine.”
 of 5 bubbles nastylord, Apr 19, 2016 | Read review
5 of 5
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