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Grand Chancellor Auckland Hotel

1 Hobson Street, Auckland 1001, New Zealand
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Grand Chancellor Auckland Hotel
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434 Reviews from our TripAdvisor Community

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australia
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

At best this experience can only be described as average. The good.... - front of house very welcoming, efficient and extremely helpful - location excellent to explore downtown Auckland The not so good.... - small room but adequate (just) - bathroom really needs some 'tlc' (a lot actually) - cracked tiles which need a good dose of bleach and towels... More 

Helpful?
Thank CatTurnTrav
Newcastle, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were travelling on a cruise ship out of Auckland harbour, the location was perfect for us to get to our ship. The room was good except for some minor work that really needed doing on the floors, tiles were in a bad condition on the floor with metal strips sticking up, potential severe foot injury. Tiles in bathroom need... More 

Helpful?
Thank HeatherMLines
Upper Hutt, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This property is basically across the road from the viaduct so the location is great. The rooms are spacious, the toilets clean and the showers have great pressure. The apartment is fully serviced and kitchen is perfect for its size. The gym and pool are great as well. Can be a bit pricy but worth the money I think.

Helpful?
Thank Jutem
Napier, New Zealand
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed for one night on the third floor. The price was great, and super handy to Queen St, the train, Airport bus pick up/drop off point, and the ferries. I arrived early, but they kindly held my bag until the check-in time so that I could explore. It was hot, so once I got to my room, I needed... More 

Helpful?
Thank FlowerNapier
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Very disappointing. Apart from it's good location, the hotel's facilities and amenities are not up to the claimed 4-star standard. And to move two Single beds next to each other does not make a Queen / King bed.

Helpful?
1 Thank annettinoz

Travelers are raving about these Auckland hotels

Manila Philippines
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at around 10am, so understandably our room was not ready, however we received a warm welcome from the very polite person on reception who arranged for our luggage to be stored while we killed time by wandering around the lovely city that is Auckland. Our 2nd floor 'studio' was perfectly adequate for the price and the lack of... More 

Helpful?
Thank Hospitalier_46
Auckland, New Zealand
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located on Hobson St, this is very close to Skycity, Viaduct, Britomart and Wynyard attractions, bars, restaurants, so suited us for walking to venues. Room was ok - could improve on bathroom by replacing cracked tiles. Cleaners could make final checks better - like clearing used ashtray from outside deck and ensuring rubbish bins in room. Plus adhering to our... More 

Helpful?
Thank Kiwi_Kathy_152
Auckland Region, New Zealand
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

The room was very small and on the first floor, with no view - although when online we had booked to choose a higher room, once in the bathroom it smelt very damp and from looking at the state of the bottom of the door you could see the room had been flooded before, but the door had not been... More 

Helpful?
Thank sarahjjonesxo
Wolverhampton, England
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Still a budget/mid range hotel, but much improved in certain areas since my last visit. FREE WI FI is now available, and during this visit the staff were polite, friendly and helpful. The hotel is centrally located and is ideal for people travelling on a budget. Balcony rooms are avilable and some offer superb views of the

Helpful?
2 Thank PaulN09
Eindhoven, The Netherlands
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We only stayed one night in a studio suite of this sharp architectural angles and 14 storied building! We didn't cook in the room which has a kitchen with necessary utensils. A water boiler to make hot drinks from the free teabags, instant coffee & chocolate. A balcony for the smokers! WiFi connection is good. There are tourist attractions brochures... More 

Helpful?
1 Thank Jacob C
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