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Grand Chancellor Auckland Hotel

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Grand Chancellor Auckland Hotel
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511 Reviews from our TripAdvisor Community

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Showing 472: English reviews
Naples, Florida
Level Contributor
9 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW via mobile

This hotel is advertised as a 4 star hotel. It is not. The staff was great, but the hotel is subpar. It has a gross, dingy feel to it. The tiles in our room were cracked, the bathtub was chipped, and the lampshades were faded yellow with holes in them. The sheets were clean, but the beds felt like a... More 

Helpful?
Thank Sam S
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Fairly disappointing. Great location and nice and clean but the rooms need a face lift - especially the bathrooms. The door hits the toilet pan.... have to pay for wifi too which is odd these days. Staff were freindly enough.

Helpful?
Thank Luke G

Travelers are raving about these Auckland hotels

Adelaide Hills, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff were excellent but the place needed a makeover. The bathroom was the biggest letdown with the shower over the bath and water going everywhere. You needed to be a mountaineer just to climb over the high side of the bath. Wouldn't bother staying there again?

Helpful?
Thank Revs1999
Nelson-Tasman Region, New Zealand
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for five days this week. Very pleasent week. First night we had issues with noise from the road. Very noisey, lots of car noise, not much sleep. Next morning we asked for a room away from the road noise. This wasn't a problem, and was handled quickly and efficiently. Our following nights were great, no road noise...... we'll some... More 

Helpful?
Thank GARRY A
Sydney, Australia
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for one night . On check in we were asked for a $100 deposit to be placed on the room for the night . This came a a shock as we were not made aware when booking this would be a requirement. we had no choice but to pay the deposit - leaving us very short for dinner... More 

Helpful?
Thank nicolebrennanman
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Friendly staff and in a good location BUT the room although a good size and we'll laid out is very tired , dirty and has a old dirty smell about it. Furniture needs replaced as the lounge suite springs are worn out.

Helpful?
1 Thank Rex W
Milan, Italy
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We stayed two night in august with the family. The room was small, bathroom very old forniture. Not clean, tea and coffee was old impossible to drink. They were renewing the corridor and we had to walk on sticky floors for the two days. It the first time I stay in an hotel while they are doing directly in front... More 

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1 Thank tranchellini
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 20, 2016 via mobile

Pros: Walking distance to skytower and many of aucklands attractions. Cheap. Cons: We all felt dirty in the room even after a shower. The walls were thin so we heard the neighbours doing the deed... Also there was random renovations in the corridor at 4am, ripping up the carpet. Woke all of us up, you'd think this could have been... More 

Helpful?
Thank Hayley G
Karlsruhe, Germany
Level Contributor
18 reviews
4 hotel reviews
3 of 5 stars Reviewed August 16, 2016 via mobile

We stayed there for two nights. The staff were friendly however it was not on the level of a 4 star hotel and I expected more from a 4 star hotel for example from furniture and the bathroom. The windows and the walls were not sound proof. The location was great and very close to harbour and night life.

Helpful?
Thank Alavirad
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

Pleasant staff but room was tired, bathroom old with cracked tiles. Shower in the bath which is rather dated. Strange layout of room with bedroom closed off with glass sliding doors. But for the price it's OK but don't think we would probably go back.

Helpful?
Thank Ross T
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Grand Chancellor Auckland Hotel

Address: 1 Hobson Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $107 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Chancellor Auckland Hotel 4*
Number of rooms: 75
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Also Known As:
Grand Chancellor Hotel Auckland
Grand Chancellor Auckland Hotel New Zealand
Hotel Style:
#33 Luxury Hotel in Auckland
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