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Grand Chancellor Auckland Hotel

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Grand Chancellor Auckland Hotel
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533 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Christchurch
Reviewed yesterday NEW

The staff are friendly and efficient but the rooms are a little tired and the bathroom really needed an upgrade. It just wasn't pleasant. We were on the Fanshawe Street side on the third floor and the traffic noise was a real issue - the windows don't keep any of the noise at bay - it was basically as loud...

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Helpful?
Thank CantabRob
Reviewed 5 days ago NEWvia mobile

The only positive thing about this hotel is the location. That's it. Very noisy, outdated decor, terrible service. No free wifi. The cheap and scratchy sheets, duvet and brown dirty sofa reflect the need for some serious attention. We paid $359 for one night, totally hiked prices due to anywhere decent being sold out. In summary 1 star not 4...

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Helpful?
Thank Letitia O
Wellington, New Zealand
Reviewed 6 days ago NEWvia mobile

This is the grottiest hotel we've stayed in for a long time. The bathroom is outdated, the tiles are long overdue a regrout. The sink was dirty, the toilet roll was all but empty, bathroom mirror was all smudged, the coverlet on the bed was tatty, check in was a lengthy process and there's no wifi. Definitely the worst hotel...

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Helpful?
Thank SelwynandEmma
Bear, Delaware
Reviewed 1 week ago

The hotel is in a good location as its close to many downtown activities and only a 25 minute walk from Mount Eden. Their is a parking lot available but it costs $25 a night. The staff was very friendly during our stay and helped check in to the room as early as possible. The hotel itself needs some updates....

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2Thank dyt06z
Reviewed 2 weeks ago

We spent our first night in NZ at this hotel. We won't be going back there. The whole place had an unpleasant smell in all the common areas. We were charged $25 per night for parking (lucky we were only staying one night) and there was no free WiFi. This place bills itself as a four star hotel, but it's...

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1Thank Cathy B
Reviewed October 31, 2016 via mobile

This hotel is the worst hotel grand chancellor that I have ever stayed in and I've stayed in a few in Australia with a very pleasant experiance Problems with this hotel is staff are very rude and very hard to understand there is no room service here and it is advertised that there is the rooms are small booked a...

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1Thank Ivan C
Melbourne, Australia
Reviewed October 31, 2016 via mobile

Have a studio room extremely disappointed considering 4 star establishment. Very stark room. Only one bedside lamp. Room appears neglected. Limited Tv. Have kitchenette but where to sit / food on lap the only option. Really small room not pleasant. A disappointing finish to what has been a great holiday in New Zealand.

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1Thank Sue D
Melbourne, Australia
Reviewed October 25, 2016

Did not price beat as per policy advertised on website, which says they will give 10% of the lowest price on other websites. Had to argue and stand in the foyer for 30mins while they gave me shady excuses. Paid the full sum and manager said he would call me back the next day, never called me. Also, didn't make...

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2Thank Diana_oo12
Christchurch, New Zealand
Reviewed October 23, 2016

The staff were very friendly and helpful. The rooms were clean and tidy though the bathroom was a little dated. We slept in a room that had two singles that are used as a kind bed for couples. Only problem was they were on wheels and kept rolling together every time you sat on them. Very convenient location and we...

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Helpful?
Thank Adrienne J
Havelock North, Hawke's Bay, New Zealand
Reviewed October 21, 2016

Handy place to stay in downtown Auckland and friendly helpful staff who were accommodating to our needs to leave our bags while we explored the city. The room layout was a bit odd and unfortunately we didn't have a harbour view. The TV in the bedroom in particular was in a place where it was uncomfortable to view.

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Helpful?
Thank Alan W
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Grand Chancellor Auckland Hotel

Address: 1 Hobson Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $108 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Chancellor Auckland Hotel 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Grand Chancellor Hotel Auckland
Grand Chancellor Auckland Hotel New Zealand
Hotel Style:
#36 Luxury Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from Grand Chancellor Auckland Hotel staff and other travelers.
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Questions? Get answers from Grand Chancellor Auckland Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request City side unless on a high floor (6 or higher)”
 of 5 bubbles CantabRob, yesterday | Read review
“Ask for a harbour view”
 of 5 bubbles AlanW221, Oct 21, 2016 | Read review
“Ask to view the room first”
 of 5 bubbles janinew263, Oct 1, 2016 | Read review
“ask for a room that does not face the road, very noisy indeed.”
 of 5 bubbles RichardT780, Sep 27, 2016 | Read review
“Stay elsewhere”
 of 5 bubbles Revs1999, Sep 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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