We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
07/09/2017 07/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Mercure Auckland

    8 Customs Street, Auckland 1001, New Zealand
    Save
    Best prices for your stay
    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $134
          $110
          Great Deal
          $134
          $111
          $134
          $111
          Traveler (19)
          Room & Suite (17)
          Dining (7)
          The Sebel Auckland Viaduct Harbour
          1,110 reviews
          #16 of 67 hotels in Auckland
           
          The Sebel Quay West Auckland
          586 reviews
          #21 of 67 hotels in Auckland
           
          Pullman Auckland
          2,273 reviews
          #13 of 67 hotels in Auckland
           
          Rydges Auckland
          2,026 reviews
          #15 of 67 hotels in Auckland
           
          Overview
          • Excellent54%
          • Very good36%
          • Average10%
          • Poor0%
          • Terrible0%
          Travelers talk about
          “small gym” (2 reviews)
          “top floor” (3 reviews)
          Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Concierge
          Wheelchair access
          Business Center
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          The Sebel Auckland Viaduct Harbour
          1,110 reviews
          #16 of 67 hotels in Auckland
           
          The Sebel Quay West Auckland
          586 reviews
          #21 of 67 hotels in Auckland
           
          Pullman Auckland
          2,273 reviews
          #13 of 67 hotels in Auckland
           
          Rydges Auckland
          2,026 reviews
          #15 of 67 hotels in Auckland
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from $110.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Auckland hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "ffd6e428841244d89d696253638976a4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":257792,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"ffd6e428841244d89d696253638976a4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":134,"lowestMetaPrice":110,"additionalPartner":false,"highestMetaPriceDisplay":134,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":134,"lowestMetaPrice":110,"highestMetaPriceDisplay":134,"hotelName":"Grand Mercure Auckland","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZmZDZlNDI4ODQxMjQ0ZDg5ZDY5NjI1MzYzODk3NmE0IiwiQUlLIjoiZGJhYjQ5YzhiZGJkNDFmNWE3NmEwZGU5MTQ5M2EyYjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/09/2017", "checkOut": "07/10/2017", "lowestPrice": "$110", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32698498":"Expedia","109217747":"HotelsCom2IB","32429192":"BookingCom","78856036":"OrbitzEWS","65675587":"Hotwire","79408465":"CheapTicketsEWS","53924922":"TravelocityEWS","64694806":"AccorIB","68891686":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (19)
          Traveler rating
          Traveler type
          Time of year
          Language

          1 - 5 of 18 reviews

          Reviewed 2 days ago

          I've stayed here 3 times now. The hotel is in a great location with views across the harbour and the restaurants in the Viaduct area. The room was clean, a good size and fairly modern. The restaurant on the top floor is very good with...More

          Thank Darren A
          Response from Mercure A, General Manager at Grand Mercure AucklandResponded 2 days ago

          Dear Darren A Thank you for your complimnetary review of te hotel, I will ensure I pass your comments onto the team. Kind Regards Zac Lumsden General Manager

          Reviewed 5 days ago

          Sometimes when you're travelling you just want to abandon the motel to motel struggle and check into somewhere nice. This was it!! LOcation is brilliant and the skybus stops virtually right outside the door! Check in was ridiculously easy and we had a comprehensive explanation...More

          Thank piebaps
          Response from Mercure A, General Manager at Grand Mercure AucklandResponded 2 days ago

          Dear piebaps, Thank you for taking the time to post a review, and an amazing review at that. I will pass this onto the team, as they are very proud of their hotel and service delivery. We look forward to welcoming you back in the...More

          Reviewed 5 days ago

          I wanted to like this centrally located hotel in downtown Auckland but it was in flux. Apparently they're trying to upgrade this to a 5 star hotel, or so I'm told. It's going to be quite a job. The rooms are tiny, with a very,...More

          Thank trripman
          Response from Mercure A, General Manager at Grand Mercure AucklandResponded 2 days ago

          Dear tripman, Thank you for taking the time to post a review. As you can imagine space in CBD locations are always a premium, we have arrange of room offerings right up to luxury suites. maybe on another visit these would suite your needs better....More

          Reviewed 6 days ago

          The staff at the front desk were patient and helpful with our inquiries. The amenities in the room were good. The room could be a little bigger but good enough. The king size bed seemed like a small king size or more of a queen...More

          Review collected in partnership with Accorhotels.com
          Thank Mary Eileen L
          Response from Mercure A, General Manager at Grand Mercure AucklandResponded 2 days ago

          Dear Mary Eileen L, Thank you for your review and compliments are regarding the team. The location of Grand Mercure is indeed very central with the Train, Bus and Terry terminal only meters from the hotel. We look forward to welcoming you back to the...More

          Reviewed 6 days ago

          We stayed at the hotel the night of the name change. Staff were efficient in replacing all old identification, front one to the other. Hotel is in a great location, ask for a room with a harbour view of the higher floors. The restaurant and...More

          Thank anneaR7676VF
          Response from Mercure A, General Manager at Grand Mercure AucklandResponded 2 days ago

          Dear anneR7676VF, Thank you for taking the time to post a review about the Grand Mercure. It is always a challenge to rebrand a hotel when you have full occupancy, so your comments are reassuring that we managed it as seamless as possible. We look...More

          The Sebel Auckland Viaduct Harbour
          1,110 reviews
          #16 of 67 hotels in Auckland
           
          The Sebel Quay West Auckland
          586 reviews
          #21 of 67 hotels in Auckland
           
          Pullman Auckland
          2,273 reviews
          #13 of 67 hotels in Auckland
           
          Rydges Auckland
          2,026 reviews
          #15 of 67 hotels in Auckland
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          • Room Service
          • Hotel Amenities
          • Business Center with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Banquet Room
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          Details
          • Price range
          • $110 - $386 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #26 Luxury Hotel in Auckland
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 207
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Agoda, Travelocity, ACCOR, Orbitz, Hotwire, Hotels.com, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Grand Mercure Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • New Zealand >
          • North Island >
          • Auckland Region >
          • Auckland
          • Also Known As
          • Mercure Auckland Hotel Auckland Central ,
          • Accor Hotel Auckland ,
          • Grand Mercure Auckland New Zealand
          Add Photo Photos
          Traveler (19)
          Room & Suite (17)
          Dining (7)
          Hotel & Grounds (17)
          Business Center & Event Rooms (6)
          Bathroom (2)
          Nearby
          Sponsored by:
          Hotel DeBrett
          1,173 reviews
          .16 miles away
           
          The Sebel Quay West Auckland
          586 reviews
          .08 miles away
           
          Grand Windsor Hotel Auckland
          449 reviews
          .08 miles away
           
          Stamford Plaza Auckland
          1,964 reviews
          .13 miles away
           
          Nearby Restaurants
          Cassia
          311 reviews
          .07 miles away
          Cafe Hanoi
          866 reviews
          .06 miles away
          Queens Cafe Bistro
          48 reviews
          .05 miles away
          Xuxu Dumpling Bar
          103 reviews
          .05 miles away
          Nearby Attractions
          Fullers Ferries
          675 reviews
          .10 miles away
          Britomart
          110 reviews
          .05 miles away
          Auckland i-SITE Visitor Information Centre
          32 reviews
          .08 miles away
          T Galleria by DFS, Auckland
          10 reviews
          .08 miles away
          Questions & AnswersAsk a question
          Andy1986
          What is the best deal on parking near the hotel? understand the hotel overnight parking is at $40 a night? Thanks
          May 22, 2017|
          Answer Show all 3 answers
          Response from Pat W |
          can't help you there as we didn't have a car
          0
          Votes
          Room Tips
          "higher might be quieter"
          Read review
          "Higher floor with harbour views"
          Read review
          "1103 has excellent views of the harbour and is a twin room"
          Read review
          "Ocean view and the larger rooms are worth paying the extra for."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing