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Grand Mercure Auckland

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Traveler (188)
Room & Suite (78)
Dining (37)
Overview
  • Excellent51%
  • Very good38%
  • Average7%
  • Poor3%
  • Terrible1%
Travelers talk about
“top floor”(33 reviews)
“vue restaurant”(6 reviews)
“great location”(38 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Reviews (362)
Filter reviews
317 results
Traveler rating
155
121
23
13
5
Traveler type
Time of year
LanguageEnglish
More languages
155
121
23
13
5
Show reviews that mention
All reviewstop floorvue restaurantgreat locationocean viewcustoms streetstreet shoppingskybus stopaccor memberrooftop barsky busqueen streetjunior suitesky towernice hotelthe bed was super comfortablewalking distanceharbour side
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1 - 5 of 317 reviews
Reviewed 3 days ago via mobile

I chose this Hotel as it was within walking distance of the Spark Arena, where we were going to a Celine Dion concert. Also I am an Accor member. Originally reserved a standard room with two Queen size beds for NZ$479 per night. No breakfast...More

Thank p5t5r85nry
Reviewed 3 days ago

Good and comfortable hotel. Staff was extremely friendly. Parking spaces cannot be found easily on the streets. However, the hotel has valet parking (for a charge). Hotel is situated at a prime location within the city.

Thank Nabeel K
Reviewed 3 days ago via mobile

Fantastic accommodation. If coming from airport there is Sky bus direct from airport stops directly outside $18 pp for bus trip. Also free shuttle to Dress Mart stops right outside. Have train right behind hotel. Central to everything. Lovely buffet breakfast, beautiful view of city...More

Thank Tarn S
Reviewed 6 days ago

The location is very handy. The staff upon arrival was courteous. We received value for the rooms we booked. The beds are comfortable and rooms are fairly spacious and modern. We went to the top restaurant for dinner. Food was great - we ordered the...More

Thank ru19702108
Response from Mercure A, Guest Relations Manager at Grand Mercure AucklandResponded 4 days ago

Dear ru19702108, What an amazing feedback and thank you so much for choosing our place while in Auckland. It is so fantastic to read your compliments to our guest room and our unbeatable location, we are very fortunate to be such in a great location...More

Reviewed 6 days ago

Stayed to see the Pacific Jewel come into port, initial room didn't have a view of the harbour as requsted on booking, so we were upgraded to the 12th floor, could see the ship arrive which was the reason we booked the Hotel. Service and...More

Thank _debbiemaree
Response from Mercure A, Guest Relations Manager at Grand Mercure AucklandResponded 4 days ago

Dear debbiemaree, Thank you so much for taking the time to post a review following your recent stay with us! I am delighted to hear that you had such a great experience with us and that our team of story tellers were able to assist...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$128 - $234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Centrally Located Hotel in Auckland Central
#18 Business Hotel in Auckland Central
#7 Harbor View Hotel in Auckland Central
#14 Mid-range Hotel in Auckland Central
#7 Bay View Hotel in Auckland Central
#2 Ocean View Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$128 - $234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Centrally Located Hotel in Auckland Central
#18 Business Hotel in Auckland Central
#7 Harbor View Hotel in Auckland Central
#14 Mid-range Hotel in Auckland Central
#7 Bay View Hotel in Auckland Central
#2 Ocean View Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (188)
Room & Suite (78)
Dining (37)
Business Center & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
Pipo2968
August 12, 2018|
Answer
Response from AleksP1981 | Reviewed this property |
In front of the hotel is the drop off point and you can do that with the assistance of the hotel concierge. There is parking although I didn’t use it. From what other reviewers have posted it’s expensive. Might be worth... More
0
Votes
Sammy0068
July 26, 2018|
AnswerShow all 4 answers
Response from roaming_kiwi58 | Reviewed this property |
Absolutely - there is a 24 hour reception desk.
1
Vote
nocciolina50
July 11, 2018|
AnswerShow all 5 answers
Response from a_j_race | Reviewed this property |
Yes there is a mini fridge
0
Votes
Room Tips
"For oceanview I recommend 12th floor"
Read review
"higher floor is great"
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"Higher floors are quieter (this is in hte middle of the city after all)."
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"Seaview rooms are great - very sunny"
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