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11/26/2017 11/27/2017
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    Grand Mercure Auckland

    8 Customs Street East | Auckland, Auckland Central, Auckland 1010, New Zealand
    011 64 9-886 5980
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    11/26/2017 11/27/2017
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    Traveler (55)
    Room & Suite (27)
    Dining (18)
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    Overview
    • Excellent49%
    • Very good46%
    • Average4%
    • Poor1%
    • Terrible0%
    Travelers talk about
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    4.0 Star Hotel
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    Rooms
    Nov 26Nov 27
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    1 room, 2 adults, 0 children
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    Reviews (115)
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    1 - 5 of 102 reviews

    Reviewed yesterday

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    Review collected in partnership with Accorhotels.com
    Thank WorldWideKiwi
    Hotel's Favorite
    Reviewed September 22, 2017 via mobile

    We are currently staying at the hotel, we are into night three of four and I have to say it's been a great stay. The hotel has been recently refurbished, we have 2 queen beds in our room so perfect for our family. There's a...More

    1  Thank KeekoNZ
    Response from Mercure A, Guest Relations Manager at Grand Mercure AucklandResponded October 11, 2017

    Dear KeekoNZ, Thank you for such a lovely and genuine feedback! I am so pleased to hear that you and your family enjoyed every single aspect of the Grand Mercure and in particularly our central location and the stunning view from our Vue restaurant. I...More

    Reviewed yesterday via mobile

    Just about time to leave North Island NZ but before we do we get to spend 2 nights of sheer bliss in a wonderful bed for starters.... We we ever so warmly welcomed by a great bunch of happy employees who were giving out donuts...More

    Thank Anne W
    Reviewed 4 days ago

    Very good hotel, staff are good, rooms are also good, WIFI connective is OK, it was not that much of strong, unable to understand why hotel is not gong to provide complementary water bottle, in india every hotel is providing two water ( 1 ltrs...More

    Thank hkoza
    Response from Mercure A, Guest Relations Manager at Grand Mercure AucklandResponded 3 days ago

    Dear hkoza, Thank you for taking the time to post a review about your recent stay at the Grand Mercure! I am very glad to read that you enjoyed your stay with us and that our team of story tellers were able to deliver a...More

    Reviewed 4 days ago

    Nice hotel, conveniently located near waterfront for restaurants etc. Nice view from roof top restaurant. Rooms clean , tidy and comfortable. Also able to walk into city centre with ease and then visit sky tower and other attractions.More

    Review collected in partnership with Accorhotels.com
    Thank 688timothy
    Response from Mercure A, Guest Relations Manager at Grand Mercure AucklandResponded 4 days ago

    Dear 688timothy, Thank you for taking the time to post a review about your recent stay at the Grand Mercure! I agree that we have the best placement in the city and we love sharing it with our guests! I am very glad to read...More

    Sofitel Auckland Viaduct Harbour
    2,908 reviews
    #3 of 66 hotels in Auckland Central
    0.5 mi
     
    Hilton Auckland
    2,364 reviews
    #5 of 66 hotels in Auckland Central
    0.3 mi
     
    CityLife Auckland
    1,283 reviews
    #8 of 66 hotels in Auckland Central
    0.3 mi
     
    SKYCITY Grand Hotel
    2,563 reviews
    #4 of 66 hotels in Auckland Central
    0.4 mi
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $138 - $324 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Auckland Central
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 207
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Hotels.com, Orbitz, ACCOR, Expedia, Priceline, Booking.com, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Grand Mercure Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland >
    • Auckland Central
    • Also Known As
    • Mercure Auckland Hotel Auckland Central ,
    • Accor Hotel Auckland ,
    • Grand Mercure Auckland New Zealand
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    Traveler (55)
    Room & Suite (27)
    Dining (18)
    Hotel & Grounds (50)
    Business Center & Event Rooms (6)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Sofitel Auckland Viaduct Harbour
    2,908 reviews
    .53 miles away
     
    CityLife Auckland
    1,283 reviews
    .26 miles away
     
    Hilton Auckland
    2,364 reviews
    .34 miles away
     
    SKYCITY Grand Hotel
    2,563 reviews
    .42 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    HuntSAH
    November 14, 2017|
    AnswerShow all 6 answers
    Response from alang684 | Reviewed this property |
    It's 5 to 10 minutes walk to sky tower and less than 5 minutes to the water front. However there are a lot of road works going on in Auckland at the moment for the new metro system so some streets have barriers up. The hop... More
    1
    Vote
    Permanent_Tourists
    September 29, 2017|
    AnswerShow all 6 answers
    Response from anneaR7676VF | Reviewed this property |
    No there is not an executive lounge. The bar on the top floor has great views over Auckland harbour and is a flat walk, short to the main shops and ferries'
    2
    Votes
    doreentoolf
    August 27, 2017|
    AnswerShow all 4 answers
    Response from Steve M | Reviewed this property |
    Beach road is probably 500 metres. Yes there're is a airport bus that should stop very close to the hotel. I don't know the details of the bus but you should be able to find it online.
    0
    Votes
    Room Tips
    "it's multy story building take port side view or city view, any floor above 5 th"
    Read review
    "Junior Suite"
    Read review
    "Sea-view rooms are better"
    Read review
    "It is located near a busy traffic are so higher rooms would be better. we were on 6th floor and didn't..."
    Read review
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