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Base Auckland Central Backpackers

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Base Auckland Central Backpackers
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710 Reviews from our TripAdvisor Community

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Showing 559: English reviews
Paris, France
Reviewed 2 weeks ago

Disgusting !! Run ( very far away!!) The place is a rat hole : the bedbase could has been found in the street, the curtains had holes, the kitchen has zero sink working, the corridors were smelling like poo, and the room was smelling something disgusting too (maybe dead animal) Only good thing : the location.

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Helpful?
Thank Mélanie B
Willunga, South Australia, Australia
Reviewed 2 weeks ago via mobile

We stayed for three nights over new years and were fairly disappointed for the price we paid. The room was dirty, air conditioner constantly on (weren't able to change this), no working wifi, very basic showers, no window in the room. The kitchen was well equipped. But the other shared areas weren't very nice. Wouldn't stay here again.

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Thank Kirsty A
Portsmouth
Reviewed December 14, 2016

So like me, you have probably looked at the photos shown here of the hostel and thought how nice it looks! I was looking at the private room for a long weekend in Auckland and booked it. By the photographs (and the price) I was lead to believe I would have my own ensuite shower and toilet. However upon arrival...

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2Thank dustiestjenny
Reviewed December 13, 2016

Base Auckland was better than we expected - we just used it for a quick stop before moving on. Place is massive and could do with an update but the prices were ok. WIFI speed was decent, didn't use the kitchen. Our room didn't exactly have any windows though!

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Thank Jake19856
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for your review. Glad you enjoyed your stay, hope you enjoy the rest of your travels :) Darelle Jenkins.

Reviewed December 8, 2016

While not a flash venue - an old building with somewhat noisy air-conditioning - it was surprisingly quiet and comfortable. I had a late work Xmas party followed by an early start. Most hotels in the city were booked up or very pricey, so thought I'd try Base. Shared toilet/bathroom no problem - only saw one other person on my...

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Thank John T
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, Thank you for taking the time to leave us a review. Glad you enjoyed your stay in Auckland, Hope to see you again! Thanks, Darelle Jenkins.

Upper Hutt, New Zealand
Reviewed December 7, 2016

I've stayed on the 5th floor back in January 2016 and it was peaceful. I had a private room facing the office next door. I didn't hear noises in my room at all. The kitchen was alright since there were sufficient kitchen utilities and space to eat. However, the negative side was: the toilets and showers were a bit filthy...

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Thank EdmundLiew
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for your review. I'd like to think it has improved since January, we have increased the number of hooks in the bathrooms etc and we have also refurbed 5 whole bathrooms since then too. Still have more to go, but were working on it! Hope you've had a great year travelling. Kind Regards, Darelle Jenkins.

Reviewed December 6, 2016 via mobile

This was in an ensuite room, arrived late after flight to find 2 bed bugs on the underside of the pillow, staff then gave money to property manager so I could wash and dry all my belongings which they instructed happen, moved rooms but only made my way to it at 4am to sleep after laundry completion. Staff implied I...

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Thank Anita C
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for taking the time to leave a review. We have a strict pest control procedure that we follow should we find evidence of bugs of any kind. This is actioned straight away so we can eliminate further problems. Hope you have safe onward travels. Kind Regards, Darelle Jenkins.

Corby, United Kingdom
Reviewed December 4, 2016 via mobile

The showers were dirty. A fight broke out while I was here, making it a bit disruptful. The staff were helpful and polite. And helped me to move my travels on further in the island. I wouldn't stay here again.

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Thank Tasha G
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for your comments, they are appreciated. Glad you found the staff helpful and polite. Kind Regards, Darelle Jenkins

Reviewed December 2, 2016 via mobile

I stayed on the 6th floor of the hostel, I think I must have been lucky as my room had windows! When I arrived the maid came and changed my bedding so I knew it was fresh. The toilets were not the cleanest, and the showers were a bit grotty, but it was cheap and did me over for one...

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Helpful?
Thank Lisa P
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, Thank you for taking the time to leave us a review. Most of our rooms do have windows, but there are a few that are on the inside of the building and those rooms are advertised as non window budget rooms :) I hope you enjoy the rest of your travels and hope to see you again sometime!...

Sydney, Australia
Reviewed December 1, 2016

This Base is huge and very central, so for me it was easy to get to from the airport. When checking in the guy at reception was really friendly and helpful (think his name was Remi or something like that) He even changed my room so I could be in the same room as my cousin. The Bedroom was an...

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Helpful?
Thank GiSanders26
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for your review! Glad to hear you enjoyed your stay and our staff looked after you. Will check the power outlets as that doesn't seem right that you couldn't get your hairdryer to work. Hope you have safe onward travels! Cheers, Darelle Jenkins.

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Amenities

Highlights
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Award-winning Base Backpacker Auckland is located in the heart of Auckland city, less than 5 minutes walk to everywhere. We have fun working here so we know you'll have fun staying in our hostel. Former ACB, Base Auckland hostel is located in the heart of the city - central to shops, cafes, museums, Sky tower and only a few minutes walk to train, bus and ferry terminals and Vector Arena. The airport bus (Airbus) stops right outside our door! ... more   less 

Additional Information about Base Auckland Central Backpackers

Address: 229 Queen St | Cnr Queen St. & Darby, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $21 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Base Auckland Central Backpackers 3.5*
Number of rooms: 460
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Also Known As:
Base Auckland Central Backpackers Hotel Auckland Central
Base Auckland Central Backpackers New Zealand
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Questions & Answers

Questions? Get answers from Base Auckland Central Backpackers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“"Private rooms are the best if you want peace at night"”
 of 5 bubbles EdmundLiew, Dec 7, 2016 | Read review
“Preferably somewhere else if you want a good room.”
 of 5 bubbles chasann, Nov 11, 2016 | Read review
“Avoid all together”
 of 5 bubbles 577alice13, Nov 5, 2016 | Read review
“Tenth floor has nice view”
 of 5 bubbles , Oct 19, 2016 | Read review
“The double rooms are like pretty good hotel rooms”
 of 5 bubbles 648hendrikg, Sep 28, 2016 | Read review
5 of 5
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