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Base Auckland Central Backpackers

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Base Auckland Central Backpackers
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653 Reviews from our TripAdvisor Community

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Showing 520: English reviews
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed just one Saturday night on the 7th floor, in a 2 bunk room. My room was good, quiet and clean and the bed was comfortable. The bathroom was not cleaned during my stay so was pretty dirty, shower had blood spots on the wall. Upon checkout had to wait a while to hand in my key as the staff... More 

Helpful?
Thank starjamgirl
Winkfield, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I arrived at Base Auckland on my first day travelling in New Zealand. Staff weren't welcoming at all. I had paid for the cheapest room so that's what I got - fair enough - but with no window so wasn't great. I found it very hard to meet anyone here, there wasn't really a clear social area. There is a... More 

Helpful?
Thank Susie C

Travelers are raving about these Auckland hotels

Warsaw, Poland
Level Contributor
125 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The most important about this place is its location - 10 minut walk to the ferries, to waterfront. Close to bus hub in CBD Auckland. Bus from the airport stops exactly in front of the motel. We had a room with bathroom en-suite (very basic). Room was clean although some parts of common area require more attention. Breakfast was great!... More 

Helpful?
1 Thank Artur D
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, Thank you so much for taking the time to leave us a review. Glad to hear you enjoyed your stay :) Safe travels, Darelle Jenkins. More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

Discusting, dirty and vile. Total waste of money the bathrooms look like they haven't ever been cleaned. Feels very unsafe. The people in the next room are currently drinking and shouting with their door wide open. What happened to no alcohol? Great job on enforcing that rule BASE. Just an all round horrible hostel. Maybe BASE is short for basic.... More 

Helpful?
Thank A TripAdvisor Member
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thanks for taking to time to leave feedback. I'm sorry to hear you had some concerns during your stay. Our bathrooms are cleaned 5 times a day- and there are cleaning checklists in every bathroom to ensure this is being done. Some of them are due a refurb and we are working our way through them, 5 bathrooms... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I am from China and I don't speak any English. I was welcomed my Remi who translated everything on his phone for me. It was really helpful with me and spent hours helping me translate. The hostel was located right in center of the city and close to everything. I will stay again with them. Thank you Remi for helping... More 

Helpful?
Thank 504r_mil
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for leaving a review. I'm glad to hear you enjoyed your stay and appreciated our customer service :). Thats our biggest aim. Thanks very much, safe travels. Darelle Jenkins. More 

Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

This hostel is a great place to stay if you are looking to be in the center of Auckland. There is plenty to do around it, which makes it an easy stay as you can walk to the major attractions in Auckland. There is also an awesome, small bar on the roof, which gives you a view of Auckland and... More 

Helpful?
Thank Alison H
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you so much for your lovely detailed review. Really pleased to hear you enjoyed your stay with us at Base Auckland! Thats exactly what we aim for. Hope you enjoy the rest of your travels and hope to see you again soon :) Cheers, Darelle Jenkins. More 

Norwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed in many hostels, so I understand they are all different. This hostel takes it to a new level, it is vile! The bathrooms smell horrid and I couldn't even bring myself to use the showers! The kitchen stank of chip fat and everything looked grubby and unwashed. I am pretty sure it is the carpets on all... More 

Helpful?
Thank Angela S
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for your feedback. In regards to the bathroom/carpet cleanliness, i would really appreciate a little more information if you wouldn't mind emailing me your room number and the dates you stayed to darelle.jenkins@stayatbase.com. We are currently in the process of refurbishing our bathrooms, 5 are finished. We are also installing new carpet in to 40 rooms.... More 

Level Contributor
20 reviews
4 hotel reviews
1 of 5 stars Reviewed July 25, 2016

The room was unclean and tiny, it was very noisy and there were a lot of drunk sports fans being rude and aggressive in the lobby. I understand the staff can't really intervene however it was uncomfortable and made the stay unpleasant.

Helpful?
Thank David C
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thanks for your review. Sorry to hear of the disruption. Hope you have safe onward travels. Thanks, Darelle Jenkins. More 

Manchester, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 23, 2016

I arrived really late at night after what could only be described as a nightmare journey, and the staff on reception were so nice and helpful as it was obvious that I just wanted to go and crash in my bed. The first two nights I stayed in a dorm room and whilst it was a good quality room, I... More 

Helpful?
Thank JSwift1
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you so much for taking the time to leave us a review. Really pleased to hear you enjoyed your stay here. I hope you enjoy the rest of your travels :) Thanks again, Darelle Jenkins. More 

Scotland
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed July 22, 2016

First hostel I used when I arrived in New Zealand. Usual standard for a Base - decent beds, okay showers and one of the few hostels to have reasonable prices for internet. Only stayed 3 days so not sure how good it would be for a longer trip, but would be happy to stay again. Also has a gym and... More 

Helpful?
Thank DMon13
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there! Thanks for leaving us a review. Hope you enjoy the rest of your travels! Darelle Jenkins. More 

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Amenities

Highlights
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Award-winning Base Backpacker Auckland is located in the heart of Auckland city, less than 5 minutes walk to everywhere. We have fun working here so we know you'll have fun staying in our hostel. Former ACB, Base Auckland hostel is located in the heart of the city - central to shops, cafes, museums, Sky tower and only a few minutes walk to train, bus and ferry terminals and Vector Arena. The airport bus (Airbus) stops right outside our door! ... more   less 

Additional Information about Base Auckland Central Backpackers

Address: 229 Queen St | Cnr Queen St. & Darby, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $21 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Base Auckland Central Backpackers 3.5*
Number of rooms: 460
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Also Known As:
Base Auckland Central Backpackers Hotel Auckland Central
Base Auckland Central Backpackers New Zealand
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