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The Sebel Auckland Viaduct Harbour

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#15 of 68 Hotels in Auckland
Certificate of Excellence
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The Sebel Auckland Viaduct Harbour
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935 Reviews from our TripAdvisor Community

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Showing 890: English reviews
Tadcaster, England, United Kingdom
Level Contributor
166 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived at a very late hour (as planned because of a flight that was due from Melbourne at 00.35) and were warmly and efficiently welcomed and checked in. We had stayed here before and knew that we would get spacious accommodation with simple kitchen facilities and a separate sitting room. There's nice extras like robes and slippers plus great... More 

Helpful?
Thank Alison W
Grand Prairie, Texas
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is just an average spot. nothing necessarily wrong. rooms were big and the location was good. right on the water with good restaurants essentially part of the hotel. but for $325 per night, i would expect a bit higher service level.

Helpful?
Thank Curtis M
Auckland Region, New Zealand
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked the Executive Marina view and were very impressed with the standard of the room. Two bedrooms, two bathrooms, two balconies and an awesome view of the Viaduct! Centrally located and very handy to many popular eating and drinking venues. A great place to stay for a night on the town. For tourists, this hotel is also very conveniently... More 

Helpful?
Thank RaeRae F
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear RaeRae F Thank you for your wonderful review of The Sebel Auckland Viaduct Harbour. We are delighted that you had a great experience and enjoyed every aspect of your stay. Thank you for choosing to stay with us. Kind regards Kesh Nand More 

Hobart, Australia
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Very comfortable rooms, friendly service and great price ($175 per night). Motel right on the viaduct harbour in the middle of many resturant and bars. A variety of rooms and different views available, some the adjacent carpark, which is not fabulous but the price is right. Other rooms offer an ocean view with a balcony just add $150 per night.

Helpful?
Thank Andrew B
Kesh N, Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Andrew B Thank you for your great comments regarding the Sebel Auckland Viaduct Harbour. We are glad that you were able to experience our friendly service, comfortable rooms at a great price. Thank you for choosing to stay with us. Kind regards Kesh Nand More 

Melbourne, Australia
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying for work, this hotel was perfect. A small studio kitchenette means we could eat in if desired, but was easy to eat out, with just a few steps till you were right in the Viaduct with all the restaurants etc. A handwritten note as a loyalty member was appreciated, as was the welcome drink. Great service too, particularly when... More 

Helpful?
Thank sarsdow
Kesh N, Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear sarsdow Thank you for your continued loyalty and for the wonderful feedback regarding your recent stay with us. It gives us great pleasure to read that you had a great experience and we look forward to welcoming you back. Kind regards Kesh More 

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Efficient check-in and located literally a stones throw from the action. Room was very nice, would have been nice to get the option of a morning newspaper - which I had the week before went staying a few doors down at the Mecure (also part of the Accor group). Also dipped out on the complimentary drink which also came at... More 

Helpful?
Thank Ian W
Kesh N, Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Ian W Thank you for taking the time to provide feedback regarding your recent stay with The Sebel Auckland Viaduct Harbour. We are pleased that you enjoyed the room and location. I am sorry that a newspaper was not delivered to your suite. Welcome drinks are delivered personally to all members room after check in and I wish to... More 

Auckland, New Zealand
1 review
3 of 5 stars Reviewed 1 week ago

We rented a mobility room to allow room for a wheelchair. The room was tired and the air conditioning didn't work so it was unbearably hot. We made a complaint at the front desk but the manager hasn't contacted me. It was a special weekend with my mum and we left feeling a bit cheated, as we paid a decent... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank ToniWY
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear ToniWY We appreciate you taking the time to provide feedback regarding your recent stay with us. I am sorry to hear that there were issues with your room which did not create a great stay for you and I would like to sincerely apologise for this. I also apologise for not getting back to you any earlier and would... More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful and modern room, extremely clean, great room service, very warm every time you walk into your room, comfortable bed and pillows, perfect location for a stay in Auckland. Really nice shampoos and body wash provided and refilled daily. We stayed in a room without a view by choice but we didn't mind at all as the room was just... More 

Helpful?
Thank Alethea S
Kesh N, Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Alethea S Fantastic review! Its a pleasure to read your feedback. We are thrilled that we were able to exceed your expectations. Thank you for staying with The Sebel Auckland Viaduct Harbour. Kind regards Kesh More 

Canberra, Australia
Level Contributor
89 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights. Large rooms with comfortable beds, large bathroom and good (though not large) towels. Good front office staff. Very close to central Auckland - Good bars and cafe's surround the Viaduct and Britomart areas. Highly recommend for couples.

Helpful?
Thank Jane B
Kesh N, Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Jane B Thank you for sharing your experience of The Sebel Auckland Viaduct Harbour on Trip Advisor with fellow traveller's. Thank you also for the wonderful comments about our hotel and its services. We are glad that you were able to have a good experience. Thank you for choosing to stay with us. Kind regards Kesh More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

It was an enjoyable stay at this hotel especially since my luggage didn't make it on the flight and I didn't have clothes for two days. The washing machine and drier came in handy. I liked the in room facilities and also the location was perfect. The front desk staff were also friendly and helpful. I will definitely recommend this... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Haluwa
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Haluwa Thank you for taking the time share your experience on Tripadvisor. We are delighted that you had an enjoyable stay and that the washer and dryer became handy especially after your luggage were left behind. I will share your feedback with the front desk team as they will be delighted to be recognised for their friendly, helpful service.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about The Sebel Auckland Viaduct Harbour

Address: 85 - 89 Customs Street West | Viaduct Harbor, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $158 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Auckland Viaduct Harbour 4.5*
Number of rooms: 119
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Also Known As:
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
Auckland Sebel Suites
The Sebel Auckland Viaduct Harbour New Zealand
Hotel Style:
#14 Luxury Hotel in Auckland
#16 Business Hotel in Auckland
#18 Romantic Hotel in Auckland
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