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The Langham, Auckland

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The Langham, Auckland
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3,958 Reviews from our TripAdvisor Community

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There are newer reviews for The Langham, Auckland
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Showing 3,843: English reviews
Whangarei, New Zealand
Reviewed September 10, 2015

From the moment we arrived we were blown away. I work in the Construction/Interiors/Design Industry & the interior of the Langham is a feast for the eyes - Beautiful Natural Stone throughout - Carrara C Marble, Travertine, to name a few. Plush furniture, Flowers & Artwork. The Club Lounge Food/Drinks & service was top notch, A real treat. Our room...

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Thank Popo2191
Brisbane
Reviewed September 9, 2015

The staff from reception, to wait staff to concierge are all friendly, attentive & professional. However, the rooms (well the one I was assigned on the 3rd floor) whilst spotless and comfortable are tired. Langham's corporate site states that their 'hotels are truly the epitome of luxury in every city. Exceptionally unique in design. Unparalleled in its level of service....

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Thank NeilR377
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for your positive comments about our staff and we are delighted you received such professional and friendly service. We would like to reassure that we do have ongoing renovation plans in place for all areas of the hotel. We have already done substantial renovations of our Palm Court, public areas and meeting facilities, and are working towards renovating...

Napier, New Zealand
Reviewed September 9, 2015 via mobile

This place is the bomb. I was lucky enough to go up to watch the ABs play Aussie and we stayed here. Out of this world. Food was fantastic and rooms were beautiful. I would recommend that if you are going to Auckland to give this place a go. The staff were great and very helpful thanks for the stay!

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Thank paul_teddy
tlakl, General Manager at The Langham, Auckland, responded to this review

You are welcome Paul, and we are delighted that we were able to create some great memories for you and friends during your recent stay to watch the rugby! Our staff genuinely enjoy welcoming our guests and creating a home away from home, and we hope we’ll be able to provide a home base for you next time you visit...

Rossett, United Kingdom
Reviewed September 9, 2015

Having stayed 6 months earlier in Melbourne we love Langham and so had to stay in Auckland. No matter what time you arrive your room is ready. The room itself is spacious. When it came to check out our flight was late in the day and so we stored bags and used the pool until ready to leave. A perfect...

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Thank mattag
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for your warm words and we are pleased that your stay with us lived up to your expectations, and that you were able to enjoy the pool and Jacuzzi (always a favourite with our guests). We do hope you’ll be able to try our signature Langham Afternoon Tea with Wedgwood next time you stay. It’s well worth booking...

Brisbane, Australia
Reviewed September 8, 2015 via mobile

As my review title says, this is your average 5 star hotel. There was nothing about our stay that set it above, or below, other similar hotels. The hotel is not new and looks like it is ready for a makeover. We found it easy enough to walk everywhere during our stay, but the hotel does offer a regular complimentary...

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1Thank feline_1972
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for sharing your feedback and we appreciate your comments. Our hotel offers a more classic and traditional décor and we do realise it is not to everyone’s taste, but it’s genuinely important to us to maintain a five-star product for our guests. To this end, we have recently completed several substantial renovations of our Palm Court and meeting...

Melbourne, Australia
Reviewed September 6, 2015 via mobile

If you plan of doing emails and work online whilst staying then you will need to book an extra night because that is how long it takes to load up your email using the hotel's wifi....worst I have come across for some time in a Hotel and the Langham is considered one of the "better" hotels in Auckland. I can't...

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Thank Ashley W
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you Ashley for sharing your comments and we do apologise that the Wifi was not up to standard during your stay with us. Please rest assured that reliable Wifi is definitely a high priority and to this end, we are currently undertaking a full upgrade on every level of the hotel, to rectify this issue. We expect the upgrade...

Auckland
Reviewed September 6, 2015

My husband and I recently stayed at the Langham Auckland for my husbands birthday. We found that the staff were friendly and helpful and would go beyond our expectations to help us. The rooms were tastefully decorated and very clean. We were so impressed the service and quality of this hotel, that we are now looking at returning late September...

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Thank MicBar67
London
Reviewed September 5, 2015

I have stayed in this hotel 3 times now over the lat 4 months. Each time the service is outstanding - from the turn down service, to the welcome at reception, an amazing breakfast selection to the wonderful facilities at the spa. Really a great place to stay, unwind and be productive. Ann in the mornings was also helpful, as...

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Thank maccland
Melbourne, Australia
Reviewed September 5, 2015

We stayed here as a couple for two nights on a Friday and Saturday night in a club room. We arrived about two hours before check-in and due to a big conference checking out, had to wait some time for our room to be ready. They were kind enough to give us access to the club lounge while we waited...

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Thank Craig W
Brisbane, Australia
Reviewed September 5, 2015

I stayed here for a weekend conference. On arrival, it was the usual Langham 5 star welcome. The staff were friendly and attentive. On entering my room, it was tired and needed updating. Room service meals were good, some mistakes with the order, but the staff were pleasant. What really disappointed me was the internet connection, it was so poor....

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Thank HBAIP
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for sharing your comments with us and for your positive feedback on our staff. We are pleased to hear that you received friendly and attentive service. We sincerely apologise that your internet connection was not up to standard on this occasion. We will be in touch directly to resolve this for you, and we hope we can still...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Eight at the Langham
Eight at the Langham
Cuisines: European, New Zealand, International, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 

Additional Information about The Langham, Auckland

Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $139 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Reservation Options:
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Hotel Style:
#3 Spa Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Green Hotel in Auckland
#4 Family Hotel in Auckland
#4 Business Hotel in Auckland
#6 Romantic Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from The Langham, Auckland staff and other travelers.
25 questions
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See all questions (25)

Questions? Get answers from The Langham, Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Always feel in the city the higher the floor the better i.e. Views and escaping CBD noise.”
  • Bar etc
  • Bathroom
  • Comfy bed
  • Bed
  • Room
  • Entry
  • Window
  • Room
 of 5 bubbles K2557QAkimd, 2 days ago | Read review
“Do not stay in 853 .. It smells really bad”
 of 5 bubbles ase1707, 4 days ago | Read review
“The hotel is located in a built up area but higher floor rooms will afford better views”
 of 5 bubbles straightjohnbull, 1 week ago | Read review
“Call somewhere else, can't count on the reservation system in place.”
 of 5 bubbles 500Steve_S, 1 week ago | Read review
“Upgrade if possible, but room quality is not an issue.”
 of 5 bubbles Sunlovers96, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question