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The Langham, Auckland

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The Langham, Auckland
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3,960 Reviews from our TripAdvisor Community

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Showing 3,844: English reviews
Grants Pass, Oregon
Reviewed March 1, 2016

We stayed here after a cruise trip. It was such a nice break and a great couple of nights of sleep. The hotel beds were so comfortable and the robes, soaps, etc were lovely. The breakfast was the best we've ever had in a hotel..I would go back just for the breakfast!!!! Location was perfect.

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1Thank flosser201
LanghamAuckland, General Manager at The Langham, Auckland, responded to this review

Thank you for your kind support and we are delighted that we were able to provide a peaceful oasis of luxury for you! Good to hear you enjoyed our delicious breakfast at Eight – it’s always a firm favourite with our guests. We hope we can welcome you back again next time you visit Auckland. All the best, Darren Thurlow,...

wiltshire
Reviewed March 1, 2016

My wife and I stayed one night at The Langham. We booked a Club Room on the 9th floor. It was excellent value. The service at all times was impeccable; like all great hotels the staff were thinking ahead of our needs and were ready and waiting. The Club allows you eat and drink sufficiently for what is effectively and...

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Thank serendipityagain
Teaneck, New Jersey
Reviewed March 1, 2016

We planned on spending 2 nights at the Langham but had to change our plans and spend an extra night. The staff, especially the concierge, were most accommodating. The concierge went out of her way numerous times to help us and our friends.

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Thank Eileen E
Victoria, Australia
Reviewed February 29, 2016

We have booked 3 nights for a double room and were upgraded to the Chuan Serenity Suite when checked in. Thanks Tracy. Our jaws dropped when we entered the room. It was huge, with writing desk, sitting room, bedroom and a large bathroom which was equipped with an infinity bath and a stand-alone skyline shower. This was the first time...

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1Thank rwg1123
Ipswich
Reviewed February 28, 2016

Positives are very friendly staff and the excellent shuttle service to downtown Auckland. But the safe in our room didn't work, there was a leaking gland on the hot tap to our bathroom sink and ice machines were out of order or missing on at least two floors. In fact, I'm not sure that very much in the room had...

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Thank MorrieBund
LanghamAuckland, General Manager at The Langham, Auckland, responded to this review

Thank you for your comments, and we’re glad to hear our staff made you welcome during your visit with us. Our apologies for the issues you experienced with your room. We do have engineering staff at hand, and we encourage our guests to let our Duty Manager know of any room issues. We are always happy to address these, or...

Sydney, Australia
Reviewed February 27, 2016

This hotel is definitely 5 star. Best hotel I have stayed in during my trips to Auckland. Location is fairly good, and staff are very helpful. Rooms are big and well appointed, and the breakfast buffet as you would expect. **NOTE - they will hold AUD150 PER NIGHT against your credit card as security. Something I thought was ludicrous for...

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Thank Don B
Reviewed February 27, 2016 via mobile

Stayed here for one night with my partner for our 2 year anniversary, when we got into the room the bed was poorly made, bathroom cups had toothpaste on the bottom from the guests before us, one of the drinking glasses was chipped and didn't notice till I almost cut my lip, tea and coffee cups were dirty from previous...

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3Thank Crystal W
LanghamAuckland, General Manager at The Langham, Auckland, responded to this review

Thank you for your comments and we would like to apologise sincerely for the issues you experienced during your stay with us. It’s genuinely important to us that every guest enjoys a pleasant and relaxing stay and clearly on this occasion your visit was not the memorable celebration it should have been. We have experienced some issues with the air-conditioning...

Darwin, Australia
Reviewed February 26, 2016

The hotel staff were fantastic, as were the cleaning staff who always greeted us in the corridors. The driver service was also enjoyable. Very comfortable bed, and the room had everything we needed. Fantastic bathroom amenities to reflect the 5 star status of the hotel. Big bath sheets for comfort was also great. A couple things that would have enhanced...

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Thank LeesaTip
Newcastle, Australia
Reviewed February 26, 2016 via mobile

Attended a conference at The Langham in Auckland. The conference facilities were good with comfortable spaces, good catering and great service. The rooms were well appointed and the bed was probably the most comfortable hotel bed I have experienced. The breakfast offering was typical of any large hotel and was a bit expensive but there are many Cafes nearby were...

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Thank annette632015
Auckland, New Zealand
Reviewed February 24, 2016

We stayed at the Langham with very dear friends from Belgium who have stayed there for many years even when it used to be the Sheraton. We experienced good friendly service from all the staff except one rude concierge/carpark attendant. Food and drinks were lovely and the atmosphere in the lounge bar was very civilized and relaxing. The restaurant service...

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Thank Roopleson
LanghamAuckland, General Manager at The Langham, Auckland, responded to this review

Thank you for your comments, which are much appreciated. We are delighted that our staff made you and your friends welcome with warm and friendly service. We do apologise for your experience with our colleague at Concierge. This is far from indicative of our usual high standards, and it has been noted with our Front Office Manager for follow up....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Eight at the Langham
Eight at the Langham
Cuisines: European, New Zealand, International, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 

Additional Information about The Langham, Auckland

Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $138 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Hotel Style:
#3 Spa Hotel in Auckland
#4 Green Hotel in Auckland
#4 Business Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Family Hotel in Auckland
#6 Romantic Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from The Langham, Auckland staff and other travelers.
25 questions
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Questions? Get answers from The Langham, Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Always feel in the city the higher the floor the better i.e. Views and escaping CBD noise.”
  • Bar etc
  • Bathroom
  • Comfy bed
  • Bed
  • Room
  • Entry
  • Window
  • Room
 of 5 bubbles K2557QAkimd, 2 days ago | Read review
“Do not stay in 853 .. It smells really bad”
 of 5 bubbles ase1707, 4 days ago | Read review
“The hotel is located in a built up area but higher floor rooms will afford better views”
 of 5 bubbles straightjohnbull, 1 week ago | Read review
“Call somewhere else, can't count on the reservation system in place.”
 of 5 bubbles 500Steve_S, 1 week ago | Read review
“Upgrade if possible, but room quality is not an issue.”
 of 5 bubbles Sunlovers96, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question