Excellent Amenities. The room was elegant and clean, it felt like a luxurious & decedent break away. Friendly & accommodating staff, great dining experience, with an incredible selection, beautiful and clean.
First overseas trip since COVID and a real 5 star experience at the Cordis. Booked an executive room for the weekend while on a work trip in NZ. Room service sensational, club lounge sensational and the breakfast in the 8 restaurant, sensational! The club lounge in fact I would say would mirror or even be better than some of the club lounges that I've been to in Asia. Would highly highly recommend and will be back here for sure.
Amazing new tower (pinnacle), very modern and clean. Staff are amazing and buffet breakfast is great selection. Close to CBD and restaurants within the hotel serves amazing food and also walking distance to other restaurants outside the hotel.
Another trip to Auckland for a few days and always stay at Cordis. We now get frequent stayer discount which is nice. Very friendly helpful staff from the valet parking, concierge, reception and room service. Tidy comfortable room with king size bed. Roomy bathroom with all the amenities including bathrobes and slippers. Our only let down was our luggage was not collected as arranged the night before so we lumbered down the lift with our ensemble. Our Car was waiting at the door as arranged. All in all, a very nice stay once again.
Fabulous 1 night stay and was lucky to have an upgrade in the Pinnacle Tower with the Club Lounge. Would highly recommend friendly staff in all parts of the hotel if you get the opportunity book a room.
Lovely friendly staff, nice atmosphere, fabulous food. Facilities in hotel were really good from the resturant to the bar to the spa,. The beds were very comfy and the new rain showers are so nice I didn't want to get out. The only thing if self parking and staying in pinnacle towers it is a long way to walk with luggage and each time you want to go out in your car.
Cordis reservation and reminder emails lacked the proof of late check out that we required. I had to remind staff repeatedly and then our key card stopped working. We used the pool/spa facilities which were nice enough, but the soaking wet towels everywhere to prevent slip was hardly a luxury experience and not very hygienic. The room service food was nice, but not great. I ordered some sushi which had clearly been made hours ago and refrigerated - not fresh. The bed was very comfy and room itself comfortable and clean.
Wonder staff, super friendly and so accommodating. Well appointed, modern and spacious rooms. Food at the Eight restaurant never disappoints. A special thanks to the Chuan Spa staff who were so accommodating and friendly. This was a first time we had a couples massage and we were a little nervous but the staff were patient, kind and understanding. We will be back.
Exceptional this visit - every staff member encountered extremely helpful and polite. Club lounge was busy on two of the nights of our stay (school holidays) and although you could tell staff were extremely busy they never failed to deliver exceptional service - thank you to all. Pool/spa area extremely busy (school holidays)
A wonderful experience from arrival to departure. Excellent service, accommodation, and facilities. Would love to commend the Eight Restaurant for the beautiful dinner and choices that one can have. Also the breakfast was excellent with staff who are so friendly and approachable. Will definitely book again and tell our friends and family about the exquisite service.
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