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Rydges

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#14 of 68 Hotels in Auckland
Certificate of Excellence
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1,777 Reviews from our TripAdvisor Community

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Showing 1,677: English reviews
London
Level Contributor
64 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 days ago NEW

This hotel is well located in downtown Auckland close to shops and restaurants, and a 10 minute walk down hill to the harbour area. We stayed four nights both as individual guests and as part of a travel group. The hotel certainly caters for large numbers of groups and does a good job. The staff are efficient and friendly. Our... More 

Helpful?
Thank AddickMark
Christchurch, New Zealand
2 reviews
Reviewed 4 days ago NEW

As usual the service was amazing. The first room I was given unfortunately seemed to have a problem with the drains but the staff moved me within minutes. A fresh room and lots of apologies. Only challenge - the new room did not have the view I wanted.

Review collected in partnership with this hotel

Helpful?
Thank pfChristchurch
california
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 days ago NEW

I had questions that I couldn't answer from their website and Inez was extremely prompt and thorough in her responses. We arrived at about 9am and my wife can't sleep on a plane. When I mentioned this they allowed us to check-in early which was very much appreciated. And, for a small fee we were able to do a late... More 

Helpful?
Thank thunterr
James B, General Manager at Rydges, responded to this review

Thank you thunterr for taking the time to share your experience. Inez is a rising star in our hotel and she was thrilled to read your comments. The team took pleasure in congratulating her on the experience she was able to create for you. We do hope you continue to enjoy your trip around our beautiful country, if we are... More 

Wellington, New Zealand
1 review
Reviewed 5 days ago NEW

Very friendly staff, very easy to deal with. Excellent food in the restaurant and room service. Bed was comfortable. the wifi did not work for my corporate laptop, worked ok for my iPhone, so had to do personal hotspot.

Review collected in partnership with this hotel

Helpful?
Thank davidjohnh357
James B, General Manager at Rydges, responded to this review

Thank you davidjohnh357 for taking the time to share your review. The team in the restaurant were thrilled to read your comments and I am sorry for the issues you experienced with the WIFI. This has been followed up and hopefully on your next stay we will be able to get your laptop connected directly. We look forward to welcoming... More 

New Haven, Connecticut
1 review
Reviewed 6 days ago NEW

Pros: good location; nice view. VERY helpful reservations coordinator who emailed me several days after as promised when a room became available. Cons: lots of noise in lobby from "exuberant" bar patrons

Review collected in partnership with this hotel

Helpful?
Thank ELLEN W
James B, General Manager at Rydges, responded to this review

Thank you ELLEN W for taking the time to share your experience. In addition I appreciate the great feedback in relation to Innez in Reservations, as mentioned she was thrilled to be recognised for her hard work. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing More 

Canberra, Australia
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

We stayed for one night and the hotel suited us as a family, it was clean and very central! I would not recommend the valet parking and as we know it is always a risk having someone else park your car, our car was damaged which given it was a rental let us with a hefty bill to pay this... More 

Helpful?
Thank Sarah C
James B, General Manager at Rydges, responded to this review

Thank you Sarah C for taking the time to share your experience, I am surprised to learn that your car was damaged in our care as I am not aware of any of these details. For our T/A readers we do take extra precautions to not only photograph but document all existing damage to cars placed in our care. These... More 

Hamilton, New Zealand
1 review
Reviewed 6 days ago NEW

Every time we stay in Auckland, Rydges is our hotel of choice. As a priority member they always look after us. This time we got upgraded to one of their suites - Wow the room was amazing! What a view and so much space to enjoy. We would recommend Rydges to anyone who wants to be treated special. Great hotel!

Review collected in partnership with this hotel

Helpful?
Thank 15paulinea
James B, General Manager at Rydges, responded to this review

Thank you 15paulinea for your excellent review. The team and I felt fabulous after reading it. We are all looking forward to welcoming you back to the hotel on your next stay in Auckland. Kind Regards, James Billing More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

We arrived by car to find there was no one to help with our luggage although there appeared to be plenty of staff in the reception area. Once checked in we found the room which was described as King Harbour View to be very compact, especially the bathroom so if you expect a space to have some down time then... More 

Helpful?
Thank Mazas63
James B, General Manager at Rydges, responded to this review

Thank you Mazas63 for taking the time to share your experience, please accept my apologies for the lack of attention to you on arrival to the hotel. I have also followed up with the team in relation to their response to your comments around noise. I do hope you will stay with us on your next return trip to Auckland,... More 

2 reviews
Reviewed 1 week ago via mobile

I stayed at Rydges for 3 nights with my family and overall the hotel is very nice, room is clean, bed is comfy. A huge plus is Rydges is a block away from sky tower and very close to queens street. Everything went well until I checked out on the last day. I was charged $68 for using the phone... More 

Helpful?
Thank Rachel Y
James B, General Manager at Rydges, responded to this review

Thank you Rachel for taking the time to share your experience, I looked into the system and for the benefit of other reviewers the phone call was closer to an hour. We do actually have extensive information on phone pricing available through our online compendium which is displayed on the TV. I am sorry that these charges came as a... More 

Wilmslow
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 week ago

Stayed here Monday 21 st Nov This is a typical city centre hotel, the rooms were clean and adequate, good view of Sky Tower. However has a fast turn over of clients, flight crews and business conferences and lacks atmosphere. Excellent buffet breakfast. My biggest disappointment was the attitude of reception staff on our arrival. We arrived after a 24... More 

Helpful?
Thank ScottWilmslow
James B, General Manager at Rydges, responded to this review

Thank you ScottWilmslow for taking the time to share your experience, I have followed up with the team on the desk and apologise for having missed our opportunity to provide you more attentive service, usually the team are excellent in this regard. We do hope to welcome you back to the hotel in the near future, Kind Regards, James Billing More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Accommodation and Breakfast packages available; Long stay Accommodation prices available; Modern furnishings and fittings; Complimentary Newspapers;100% Non smoking; For genuine caring hospitality and service please contact Rydges Auckland. ... more   less 

Additional Information about Rydges

Address: 59 Federal Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $149 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rydges 4.5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Rydges Auckland Hotel Auckland Central
Rydges Hotel Auckland
Auckland Rydges Hotel
Rydges Auckland, New Zealand
Hotel Style:
#11 Business Hotel in Auckland
#13 Luxury Hotel in Auckland
#16 Family Hotel in Auckland
#19 Romantic Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from Rydges staff and other travelers.
22 questions
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See all questions (22)

Questions? Get answers from Rydges staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher level floors are further away from traffic.”
 of 5 bubbles AddickMark, 3 days ago | Read review
“I just asked for a quiet room and we got one and it had a partial ocean view.”
 of 5 bubbles thunterr, 5 days ago | Read review
“Don't use the valet parking!”
 of 5 bubbles sarahcB5546GV, 6 days ago | Read review
“Ask if there is a room with extractor fan in bathroom?! Quite necessary when sharing a room!! ”
 of 5 bubbles 1020b, 4 weeks ago | Read review
“Harbour view rooms were very nice. ”
 of 5 bubbles 22traceyr, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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