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The Grand by SkyCity

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90 Federal St, Auckland Central, Auckland 1010 New Zealand
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (1036)
Room & Suite (367)
Dining (53)
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A note from The Grand by SkyCity
Updated 07/06/20

About

#4 of 73 hotels in Auckland Central
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Airport transportation
Parking garage
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Nightclub / DJ
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Arabic and 2 more
3,057Reviews59Q+A100Room tips
Traveler rating
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Popular mentions
Brett S wrote a review Nov 2020
New Zealand6 contributions1 helpful vote
Located next to the casino and close to down town. Service was excellent, friendly & helpful. Rooms modern, clean and fresh. Valet parking was excellent and retrieved our car quickly any time we required it. We will stay again.
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Date of stay: November 2020
Value
Location
Service
Trip type: Traveled on business
Room Tip: Anywhere away from the lift as it was busy.
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 1 week ago
Dear Simsizzle, Thank you for reviewing your stay with us - your comments, I'm sure, will be very helpful to our TripAdvisor readers. It's great to hear that you enjoyed your time with us and I look forward to sharing your comments with our team. We look forward to welcoming you back to The Grand again soon. Warm Regards, Ruth Ruddock Guest Relations Executive The Grand by SkyCity
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Arun A wrote a review Nov 2020
1 contribution
Excellent hotel with super facilities !! You have everything you need for a super stay . Also nearby heaps of other options available right at the heart of the city . It truly lives to its name 'The Grand '
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Date of stay: November 2020
Location
Cleanliness
Service
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 1 week ago
Dear 20arunA, What a wonderful review - We're delighted you had a Grand stay, and enjoyed all that the SkyCity complex. I look forward to sharing your feedback with our team and hope to welcome you back to The Grand in the future. Warm Regards, Ruth Ruddock Guest Relations Executive
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thebat2017 wrote a review Nov 2020
Auckland Central, New Zealand27 contributions1 helpful vote
I can’t fault this lovely hotel. I stayed here yesterday to celebrate my mums 70th birthday. We were greeted with an early check in and lovely rooms with champagne, chocolates and balloons as well as a late check out and tickets to the Skytower. All of the staff we had dealt with were very professional and lovely. We had two Deluxe King Rooms which were very spacious and quiet on the 20th Floor. Beautifully decorated and comfortable. A very special thanks to Ruth who helped me plan this special occasion with ease. Would definitely stay again given the opportunity.
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Date of stay: November 2020
Value
Rooms
Service
Room Tip: High floors are great. Quiet, our rooms were away from the lifts.
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 1 week ago
Dear thebat2017, Thank you so much for your wonderful review, it was an absolute pleasure to assist in creating a special stay for you and your mother to celebrate her birthday and we truly appreciate your feedback. We hope to welcome you back to The Grand again for another special stay soon! Warm Regards, Ruth Ruddock Guest Relations Executive
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jenine j wrote a review Nov 2020
15 contributions2 helpful votes
The Grand and Gusto made my mother's 80th a special night and one she is still talking about and will talk about. From room upgrade,hand written card bubbles in the room to Gusto coming out with Happy birthday written in chocolate with piece of cake for her. Six of us shared oysters,lamb rack,steak and other incredible yummy dishes.Gusto is definitely up there. Menu amazing and service top knotch with added humor.
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Date of stay: November 2020Trip type: Traveled with family
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 1 week ago
Dear 952jeninej, Thank you for your review of both The Grand and our wonderful restaurant Gusto! I look forward to sharing your comments with both of our teams. We hope to welcome you back to The Grand again soon for another wonderful stay. Warm Regards, Ruth Ruddock Guest Relations Executive
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AngeG01 wrote a review Nov 2020
Whangarei, New Zealand37 contributions14 helpful votes
+1
Great hotel, really awesome rooms Great service Tidy and clean my view of the sky tower was definitely a bonus when I saw people jumping off it (on a bungee 😂) Totally Recommend staying here in auckland
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Date of stay: November 2020Trip type: Traveled on business
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Response from Ruth Whitley, Guest Services / Front Office at The Grand by SkyCity
Responded 1 week ago
Dear AngeG01, Thank you for your recommendation of our hotel, we're delighted you enjoyed your stay in our beautiful harbour view rooms and managed to see someone doing the SkyJump - perhaps when you're next in Auckland you can give this ago yourself! We hope to welcome you back to The Grand again soon! Warm Regards, Ruth Ruddock Guest Relations Executive
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PRICE RANGE
$125 - $254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sky city hotel, skycity grand auckland, hotel skycity grand
FORMERLY KNOWN AS
SKYCITY Grand Hotel
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
312
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Frequently Asked Questions about The Grand by SkyCity
Which popular attractions are close to The Grand by SkyCity?
Nearby attractions include SkyTower (0.05 miles), Escapade NZ (0.2 miles), and Great Escape (0.2 miles).
What are some of the property amenities at The Grand by SkyCity?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Grand by SkyCity?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand by SkyCity?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Grand by SkyCity?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to The Grand by SkyCity?
Conveniently located restaurants include Fondou Cafe, Culprit., and The Grove.
Are there opportunities to exercise at The Grand by SkyCity?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Grand by SkyCity have an airport shuttle?
Yes, The Grand by SkyCity offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Grand by SkyCity located near the city center?
Yes, it is 0.07 miles away from the center of Auckland Central.
Are any cleaning services offered at The Grand by SkyCity?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand by SkyCity offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.