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SKYCITY Grand Hotel

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GreenLeadersGold level
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SKYCITY Grand Hotel
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2,155 Reviews from our TripAdvisor Community

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Showing 2,014: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed there for one night, the room was clean but small & average quality amenties, not impressed. But worstly, I was really furuious when the staff at the breakast restaurant made a mistake with the order, made us wait for over 30 minutes, then when we complained, told us to wait for another 20 minutes because she forgot to... More 

Helpful?
Thank Crumb073
sydney
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

great place to stay in auckland,couldn't get more central,easy check in,very nice rooms.staff were all very helpful,nice that its apart from the casino.had its own great little bar.would recommend it to people who are looking for a good central spot in auckland.

Helpful?
Thank zinzan66
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the SkyCity Grand Hotel in September 2016. Its located right next to the Skycity Tower in Auckland(We also received discount vouchers to visit the tower). The hotel was clean, looked recently renovated and the service was very good. Pros: Excellent Service.(They arranged a hard bed for me even at 11 in the night when I informed them... More 

Helpful?
Thank Poorva P
Auckland Region, New Zealand
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I booked the Grand at a premium over other Auckland "5 star" hotels as it was my wife's birthday and I felt like something special. Booked a treatment at East Day Spa as well (see my review on this). Our room was fine, our view was good and would have been great on a clear day but the service was... More 

Helpful?
Thank RudiHefer
New South Wales, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Upon walking into the reception foyer you knew you were in a great place. Attentive front desk staff got me all checked in and on my way to the room. Once entering the room I was treated to tasteful decor and a great ambiance. Had all I needed for the business trip as I was staying 5 nights. Only one... More 

Helpful?
Thank Mark S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Mark S Thank you for commenting on your stay with us at The Grand Hotel. The team will be delighted to hear that you had an enjoyable stay and I do apologise for any problems you experienced with our complimentary wi-fi service. There was a problem with our supplier recently and this has since been fixed. Thank you again... More 

Sydney, Australia
Level Contributor
97 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is a good 4 star hotel, but not luxury by any means. I've stayed 5 times this year - but the staff never acknowledge that, each time I'm asked whether I've stayed before. The rooms on the western side a re far better than the east facing rooms which look directly into a hotel next door. Good location and... More 

Helpful?
Thank MrDBP
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear MrDBP Thank you for reviewing your most recent stay with us and thank you for your feedback. We do like to recognise our regular guests, so please do get in touch with me prior to your next stay and I will make sure your profile is update for future stays. I look forward to hearing from you. Kind Regards... More 

Palo Alto, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed there for one night! Really loved my experience at that hotel. The room was very clean and new (or very well kept), great selection on mini bar items, they have tooth brush if you forgot yours =) ! Friendly reception and concierge people! Excellent view from my window got me to stay in my room and enjoy it instead... More 

Helpful?
Thank vikabakhmutova
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear vikabakhmutova Thank you for commenting on your stay at The Grand Hotel. The team will be delighted to hear that you enjoyed you time with us and thank you for recommending us! We look forward to your next stay. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

London
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent a long spell here for work, the staff is helpful and the food was good, both the restaurant for breakfast (both buffet and menu) and the in-room dining menu. Rooms are modern and well appointed, excellent plumbing. Location is good for downtown access although not right on the water if that's your thing. Price point seemed slightly high to... More 

Helpful?
Thank Gelatomania
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Gelatomania Thank you for your review of The Grand Hotel. I am pleased you enjoyed your stay with us and i look forward to passing your feedback onto the team. We hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Auckland, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We first stayed at Skycity grand on a couples getaway for a night for my birthday and loved it! That same week, I made another booking for the next weekend at the grand for my bestie and I's birthday. The 2nd stay for 2 nights was also great, close to everything you need. Food, shopping, massages, night out, casino! We... More 

Helpful?
Thank Islands007
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Islands007 Thank you for your review of The Grand Hotel. I am so pleased you had a great time with us, so much so that you came back the following weekend! I am sorry the team did manage to service your room until later in the day. Our departing rooms are a priority for our incoming guests and I... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The service was fantastic and the location was spot on being next to the casino, restaurants and even a laundry 3min walk down the road. It was a random pick but we were very happy with Skycity Grand Hotel and will definitely be back.

Helpful?
Thank Shannon P
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Shannon P Many thanks for your review of The Grand Hotel. I am pleased you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Grand Presidential Suite (115)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $184 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Green Hotel in Auckland
#1 Business Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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