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SKYCITY Grand Hotel

Travelers' Choice award winner
GreenLeadersGold level
90 Federal St, Auckland 1010, New Zealand
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SKYCITY Grand Hotel
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2,065 Reviews from our TripAdvisor Community

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Showing 1,929: English reviews
Sydney, Australia
Level Contributor
76 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed yesterday NEW

The most expensive hotel I stayed in while visiting Auckland. Slightly smarter looking/feeling than the rest. The standard rooms are pretty small and basic, and furnished like an upmarket motel. Service is good and the rooms are clean. Comfortable for a five day stay. This is the main hotel for the Casino (across an elevated walkway). Centrally located, up a... More 

Helpful?
Thank SWKA
Hawke's Bay Region, New Zealand
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I chose this Hotel as a treat to self so I could go shopping in central Auckland and have easy access to Britomart Transport hub. It was great for that. It was also very easy and safe to access the casino. I was a sole traveler and safety was a consideration. The Hotel is what I expected with all the... More 

Helpful?
Thank macmillionmiler
Level Contributor
78 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Its a very good business hotel, I didn't give it a 5 star rating as I was missing a bit of a special charm. If we were to return to Auckland we would prefer a bit more boutique. The location is excellent right in the middle of the business / shopping district, next to the Skytower. Getting there by car... More 

Helpful?
Thank thereallife
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Cons: Car Park is across under sky city requiring you to walk across the road to get to, Not fun with bags, Also no free parking for guest. After a night out get back to room at 3 am to a huge yellow stain that was wet in the bed. Larger than a dinner plate. On pillow bed and also... More 

Helpful?
Thank kiaorabr0
Chicago
Level Contributor
100 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great upscale hotel. Common areas and rooms are all very modernistic and very fresh.The room itself is very nice with comfortable bed, very ample lighting and outlets, very large wall mounted television, and beautiful shower with rain showerhead and handheld shower spray. The very modern sink area is a fairly small area. Every employee I interacted with was excellent to... More 

Helpful?
Thank BigdawgChicago
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear BigdawgChicago Ensuring our guests have a wonderful experience is so important to us at The Grand Hotel and thank you for reviewing your stay with us. I look forward to passing your comments onto our wonderful team and we hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Nilai, Malaysia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The room was amazing, and the range of tea was surprisingly interest which was provided in the room. Staffs are super friendly, great for business and pleasure. Super clean and walking distance to the main streets. A great hotel for those wanting abit of luxury.

Helpful?
Thank SureshLakshmy
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear SureshLakshmy Thank you for reviewing The Grand Hotel. I am delighted you enjoyed your stay and all that our new Premium Rooms have to offer. Not only do we have a lovely selection of teas, we also have a Nespresso machine for coffee lovers. We do hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I am excited to have arrived at the Grand hotel in the heart of Auckland, a stones throw from the famous sky tower. A warm welcome awaits me from the hotels valet and porter staff. I feel immediately at ease with genuine smiles and warm welcomes. I stroll past the Grands two adjacent great restaurants Masu Japanese on the left... More 

Helpful?
Thank Laura L
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Laura L Thank you much for taking the time to review your most recent stay with us - what a pleasure to read. It is so nice to know that you enjoy staying with us and I can't wait to pass your compliments onto all of the teams. We look forward to welcoming back very soon! Kind Regards Alison... More 

Christchurch, New Zealand
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Another superb visit to this top notch hotel. First and foremost can I just say that every single staff member gives the most outstanding service, it is truly a joy to stay there and interact with their staff. Rooms are awesome, great facilities and good space. Very good central location. Cannot recommend this hotel highly enough. Definitely my first choice... More 

Helpful?
Thank Rhys C
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Rhys C Thank you for taking the time to post your review of The Grand Hotel. What a pleasure to read your feedback and I look forward to passing it onto our wonderful team. Thank you for recommending us and we look forward to your next stay Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

McDonough, Georgia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long sixteen hours flight, like the name; the hotel was GRAND! The room was spacious, very clean with an awesome shower! We were amazed with the location! The sky tower and shopping within walking distance. I definitely will recommend this hotel giving it a perfect score of 10!!

Helpful?
Thank RMTodd
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear RMTodd Thank you for reviewing your stay at The Grand Hotel. I am so pleased you we lived up to our "Grand" name! We are in the final stages of our refurbishment program with the final floor now under way. The rain head shower is one the additions we have made to our new rooms and very popular with... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is the best hotel I have stayed at. The staff are all so friendly and very helpful. The whole experience at the hotel was just amazing. I would highly recommend this hotel when booking in Auckland.

Helpful?
Thank 367sandyv
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Sandy V Thank you for reviewing The Grand Hotel. I am delighted you enjoyed your stay with us and it will be my pleasure to share your feedback with the team. Thank you for recommending us and we hope to have the opportunity to welcome you back again! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $154 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Green Hotel in Auckland
#1 Business Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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