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SKYCITY Grand Hotel

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GreenLeadersGold level
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SKYCITY Grand Hotel
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2,107 Reviews from our TripAdvisor Community

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Showing 1,968: English reviews
Mount Gambier
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Grand Hotel with the conference facilities only a few floors down and a fully enclosed sky walk across to the casino and the Sky City Hotel. Excellent accommodation, bathroom with bath and separate shower. Conference facilities were of a very high standard and the food was outstanding. The little desserts each day at lunch were to die... More 

Helpful?
Thank Jill P
Hong Kong, China
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Although check in time is later in the afternoon, the reception were very accommodating and saw myself and Girlfriend to our room. On the booking website it said all rooms come with a shower and bathtub, however some rooms do not have a bathtub unfortunately, but this was rectified pretty quickly and we were moved to a wonderful room with... More 

Helpful?
Thank Richard C
San Francisco, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Initially I did not know what to make of this place. I heard it was attached to a convention center and a casino...two red flags in my book. Being from the States I could not get a handle on it...was it a cheesy casino hotel or a bland convention center hotel? It turned out it was neither. I never found... More 

Helpful?
Thank sfotraveler9
1 review
5 of 5 stars Reviewed 4 days ago NEW

After 2 weeks traveling in New Zealand with 2 young children, it was a fuss free option to stay in a proper hotel, versus service apartments and private rentals for our last leg before flying home. So many fantastic restaurants locatied at and around the hotel. Service was excellent and the room was very clean and well equipped. Wifi coverage... More 

Helpful?
Thank Lina H
Chateau-d'Oex, Switzerland
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This is the best hotel in Auckland but it does not say a lot! It is very well located and very close to Queen Street, it does however have two excellent restaurants on either side of the entrance. Looking at the entrance from outside there is a Japanese restaurant which is superb on the left and on the right an... More 

Helpful?
Thank Jelswiss
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Jelswiss Many thanks for reviewing your stay with us at The Grand Hotel. We appreciate your comments and although we did not quite meet your expectations, I am pleased that we would be your hotel of choice should you return to Auckland. Thank you again for your review and we hope to welcome you back soon. Kind Regards Alison... More 

Level Contributor
38 reviews
18 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed for one night. I really enjoyed my stay and didn't encounter any problem while in this hotel. Spacious room, comfortable beds, nice amenities. The staffs were very helpful and location was also great. The parking was a bit confused, but staffs kindly solved the problem. The breakfast was amazing. Almost everything in this hotel gave me big satisfaction.

Helpful?
Thank Dr_kchris
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Dr_kchris Thank you for your review of The Grand Hotel. I am pleased that you enjoyed your stay with us in our new Premium King Room. We have just completed the refurbishment of our last floor which is very exciting! Thank you also for your compliments to our breakfast restaurant Gusto and I will pass your comments onto the... More 

Philadelphia, Pennsylvania
Level Contributor
146 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely rooms, very comfy beds, great views of the Sky Tower, and beautiful attentive service. We were first put into a room that hadn't been serviced yet (no biggie at all really) and were switched almost immediately. It's luxe and has warm, friendly service. Plus the location is great; we came right into the bus terminal there from Matamata. Highly... More 

Helpful?
Thank missalg
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear missalg I am pleased you had an enjoyable stay and my apologies to you for the hiccup on check in - this has already been addressed with the team. Thank you for your review and we hope to welcome you back again soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here end of July and used valet parking for our rental car. It turned out that we had snagged one of the tyres but had no idea. The next morning, the concierge desk alerted us and we went down, wondering if we would have to call AA for help. Hotel staff AJ Davison attended to us and took... More 

Helpful?
1 Thank Katy S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Katy S Thank you so much for posting your comments following your stay at The Grand Hotel in July. I am so pleased you had a great stay and I look forward to passing your review onto the teams and in particular to AJ our Concierge. Thank you for recommending us and we hope to welcome you back in... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Really nice staff, the rooms are beautiful, the minibar is full of surprise and they think about all your needs. The location is great, you can do so much things around just a few steps away. The restaurants (we tried Masu, Gutso and Federal Delicatessen) are amazing! The kingsize bed is really nice. We really enjoyed our stay.

Helpful?
Thank aNaoy
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear aNaoy Many thanks for reviewing The Grand Hotel. It certainly sounds like you had a great time with us and I am so pleased you were able to sample the delights of some of our award winning restaurants. Thank you again and we hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Auckland Region, New Zealand
Level Contributor
12 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My fiancé took me here for a suprise weekend away on my birthday and it was perfect. The staff were super friendly and helpful we felt like royalty our whole stay from the minute we arrived to the minute we left. We stayed in a harbour view room looking out onto the city it was beautiful day and night. The... More 

Helpful?
Thank Kourtney01
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Kourtney01 I am just delighted you enjoyed your surprise weekend away at The Grand Hotel and it will be my pleasure to pass your compliments onto the teams. We do hope to welcome back in the future and if you need any help at all planning another special stay, please let me know. Kind Regards Alison Borland Guest Relations... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $182 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Green Hotel in Auckland
#1 Business Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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