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SKYCITY Grand Hotel

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GreenLeadersGold level
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SKYCITY Grand Hotel
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2,149 Reviews from our TripAdvisor Community

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Showing 2,008: English reviews
Palo Alto, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed there for one night! Really loved my experience at that hotel. The room was very clean and new (or very well kept), great selection on mini bar items, they have tooth brush if you forgot yours =) ! Friendly reception and concierge people! Excellent view from my window got me to stay in my room and enjoy it instead... More 

Helpful?
Thank vikabakhmutova
London
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent a long spell here for work, the staff is helpful and the food was good, both the restaurant for breakfast (both buffet and menu) and the in-room dining menu. Rooms are modern and well appointed, excellent plumbing. Location is good for downtown access although not right on the water if that's your thing. Price point seemed slightly high to... More 

Helpful?
Thank Gelatomania
Auckland, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We first stayed at Skycity grand on a couples getaway for a night for my birthday and loved it! That same week, I made another booking for the next weekend at the grand for my bestie and I's birthday. The 2nd stay for 2 nights was also great, close to everything you need. Food, shopping, massages, night out, casino! We... More 

Helpful?
Thank Islands007
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Islands007 Thank you for your review of The Grand Hotel. I am so pleased you had a great time with us, so much so that you came back the following weekend! I am sorry the team did manage to service your room until later in the day. Our departing rooms are a priority for our incoming guests and I... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The service was fantastic and the location was spot on being next to the casino, restaurants and even a laundry 3min walk down the road. It was a random pick but we were very happy with Skycity Grand Hotel and will definitely be back.

Helpful?
Thank Shannon P
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Shannon P Many thanks for your review of The Grand Hotel. I am pleased you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Just stayed for 2 nights in business. Modern clean and comfortable, well appointed. Bathroom drain had stale damp smell emanating from it otherwise great room overall, good size. Only criticism is the breakfast pricing, really not good value for money. Had the eggs Benedict broccolini hash with sausage. I could only find 2 small pieces of sausage, albeit tasty at... More 

Helpful?
Thank Mike S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Mike S Many thanks for reviewing The Grand Hotel. I am pleased that you had an enjoyable stay with us and thank you for your comments which I have passed onto the team at Gusto and our Executive Housekeeper to address. We hope to welcome you back again soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Melbourne, Australia
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here recently as the conference I was attending was in-house. I would not put in the same league as some of the other 5 star international brands but it was still good. The location is great. Across the road from the Sky tower and walking distance to the CBD, harbour and K Road. Given that the hotel was full... More 

Helpful?
1 Thank The_wifes_concierge
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear The_wifes_concierge Thank you for your review of The Grand Hotel, it is most appreciated. We are in an ideal location and I am pleased that your conference was a success. Our breakfast restaurant can be busy at times and we are fortunate to have other breakfast restaurants for our guests to choose from at SKYCITY. Thank you again for... More 

Seattle, Washington
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

My hotel stay was definitely nice, in a great location, and had free wifi. Nothing was "bad" about my experience at all. The only reason for the 4 star rating instead of a 5 is that this hotel is billed as a "5 Star Hotel." Again, I had a good stay, but I don't know if I would agree with... More 

Helpful?
1 Thank JJ F
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear JJ F Many thanks for taking the time to review your stay at The Grand Hotel. I am sure that our readers will find it very informative and I pleased that overall you enjoyed your time with us. Thank you again for your feedback and we do hope to have the opportunity to welcome you back in the future.... More 

Mankato, Minnesota, United States
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here 1 night with my husband our first night in NZ. We wanted a nice relaxing place for our first night after our long flight from the US. We enjoyed our stay so much, friendly staff, great location, clean room, comfy bed with nice pillows, quiet, loved that the room had bathrobes and a nespresso. We were lucky and... More 

Helpful?
Thank CEK11_12
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear CEK11_12 Many thanks for reviewing your stay at The Grand Hotel. I am delighted you enjoyed your stay with us and I do hope you have a wonderful vacation in NZ. We do hope to welcome you back in the future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed in here twice in a couple of weeks. First after landing in Auckland and later on before leaving. Every time 2-3 days. The hotel is centrally location with a short walk to queen street and aotea square. Easy check ins and outs. The staff is very friendly. Rooms are all in very good condition. During our first stay we... More 

Helpful?
Thank David H
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear David H Thank you for taking the time to review The Grand Hotel. I am pleased you had not one but two enjoyable stays with us. Please do let me know when you are next staying and I will update your details to show your room preference. I look forward to hearing from you soon! Kind Regards Alison Borland... More 

Basingstoke, United Kingdom
Level Contributor
205 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 stars Reviewed 1 week ago

We were greeted by the door man when the taxi dropped us off with 'Welcome home' and that is how you were made to feel while we stayed here. What a great way to start our 2 night stay and the beginning of our trip in New Zealand. Everyone was friendly and helpful. We were given a view of the... More 

Helpful?
Thank Samiantha
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Samiantha Thank you for your review of The Grand Hotel. We have a wonderful team hear at The Grand and it will be my pleasure to pass on your compliments. We have just completed our room refurbishment program and believe the little extras such as a pillow menu and nespresso machine do make the difference. We hope you enjoyed... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $185 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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