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SKYCITY Grand Hotel

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SKYCITY Grand Hotel
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2,226 Reviews from our TripAdvisor Community

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Showing 2,077: English reviews
Sydney, Australia
Reviewed 2 days ago NEW

The staff here are amazingly friendly, helpful and knowledgeable. We felt like VIP's the whole time. The cleanliness and set up of the room was great and a great harbour view to match. Will definitely come back to this gorgeous hotel that is working so efficiently.

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Thank shirleybossy
Reviewed 3 days ago NEWvia mobile

We had the absolute pleasure of staying in the Skycity Grand Hotel in late November 2016. This special night was made even more special with the attention to detail with our stay. I had chosen the Skycity Grand Hotel as I was to Propose to my partner. Upon booking the room over the phone (Baby Grand Package) they wanted to...

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1Thank nzkma
US
Reviewed 3 days ago NEW

If I could take all my favorite features of hotels across the world, it would look like SKYCITY Grand Hotel. Perfectly appointed, spacious clean rooms, and excellent customer service before and after our stay.

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Thank streich
Reviewed 5 days ago NEWvia mobile

Booked this to go with the Coldplay concert in Auckland. Not disappointed. Great location centrally next to the skytower. Beautiful room/suite, well stocked & equipped & really clean. Bed was really comfortable after a big, late night out - easy to get to & from Britomart for transport. Only 2 mall gripes, the floor flooded when taking a shower with...

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Thank Pete B
Reviewed 1 week ago

Stayed for a long weekend trip in October. Staff were very helpful and professional. Location was great. Gorgeous hotel & room - comfortable, clean and spacious with great views. Hotel had fantastic facilities, e.g. lovely Jacuzzi & pool. We also booked in for a fantastic facial in the adjoining spa. Recommend this hotel & would stay again for sure.

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Thank Geraldine B
Reviewed 1 week ago

Great hotel. Great bar with tapas. Great location. Great staff. Walking distance to town. Super clean rooms. High water pressure showers. Don't even need to get wet going to the casino or for dinner etc. just take the air bridge across.

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Thank Grace B
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Grace B Thank you for your review of The Grand Hotel. With so much to do here at Skycity our guests do not need to venture far and we are delighted you enjoyed your stay. We hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

New York City, New York
Reviewed 1 week ago

We stayed in the Premium Luxury King Suite and were very pleased with the room setup, the hotel, and the location. First, the room was just as pictured. Great views, lots of space, and very comfortable. Second, the location was a great base for our time in Auckland. Easily walkable to everything, and an easy taxi or Uber back from...

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Thank mattr789
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear mattr789 Thank you for taking the time to review your stay at The Grand Hotel. Our Once Bedroom Premium Suites are perfect for those wishing extra space to relax and unwind and many of our suites have kitchenette facilities. Thank you for recommending us and we hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive...

Reviewed 1 week ago

If you can afford it, this hotel is a great option. The rooms are spacious and modern, the gym is decent, and the location can't be beat if you want to be near the sky tower. Most things are within walking distance.

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Thank Rnageotte
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Rnageotte Thank you reviewing your stay at The Grand. I am pleased you enjoyed your time with us and we hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive Alison.borland@skycity.co.nz

Sydney, Australia
Reviewed 2 weeks ago

A weekend break in Auckland and a good stay at the SkyCity Grand. Located very centrally in Auckland and within walking distance of most things, of course right next to the Casino and a whole host of restaurants. Friendly, helpful staff coupled with large modern and clean rooms makes for a pleasant stay. The beds were very comfortable, spacious bathroom,...

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Thank Kwan_Nyom
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Kwan_Nyom Thank you for reviewing The Grand Hotel, I am pleased that you enjoyed your stay with us. We are perfectly located in Auckland for exploring and I do hope you enjoyed your time in the "city of sails". We hope to welcome you back in the future. Alison Borland Guest Relations Executive Alison.borland@skycity.co.nz

Timaru, New Zealand
Reviewed 2 weeks ago via mobile

Spacious room with a sophisticated feel. Comfortable beds and quality bathroom fixtures. Loved the addition of the coat hooks on the wall as you came into the room - made it less likely that I'd leave my coat in the wardrobe when I left!

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Thank Claire S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Claire S Many thanks for reviewing The Grand Hotel. Our newly refurbished Premium Rooms have been superbly decorated and sensitively designed to minimise clutter and maximise your comfort and I am just delighted you liked them and enjoyed your stay. We do hope to welcome you back soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $186 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from SKYCITY Grand Hotel staff and other travelers.
21 questions
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“definitely ask for a room with a view it is worth the extra bucks.”
 of 5 bubbles shirleybossy, 2 days ago | Read review
“The higher up the better view, but often the longer you wait for a lift... totally worth it though!”
 of 5 bubbles , 1 week ago | Read review
“The luxury suites have lots of space and great views”
 of 5 bubbles mattr789, 1 week ago | Read review
“We had a room with views of the harbour on level 16 well worth it”
 of 5 bubbles Kiwis2NthShoreAuck, 3 weeks ago | Read review
“As for a harbor view”
 of 5 bubbles Traveller0703, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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