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SKYCITY Grand Hotel

Overview
90 Federal St, Auckland Central, Auckland 1010 New Zealand See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
About
Description
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the More iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Business
,
Onsen
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Business
,
Onsen
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
312
Price range
$171 - $364 (Based on Average Rates for a Standard Room)
Also Known As
Sky City Hotel
,
Skycity Grand Auckland
,
Hotel Skycity Grand
,
SKYCITY Grand Hotel Auckland, New Zealand
Location
New Zealand > North Island > Auckland > Auckland Central
Nearby
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Reviews & more
2,828Reviews
1,395Photos
48Q+A
100Room tips
Traveler rating
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  • 30
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Show reviews that mention
This hotel was very impressive. The staff were amazing and very helpful with parking and bringing our bags to the room. The room itself was very nice and it was great to see a place that had blackout curtains that actually worked. This was probably one of our best nights of sl
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Response from Alison B, Guest Relations Manager at SKYCITY Grand Hotel
Responded yesterday
Dear simms8487 Thank you for sharing your experience at The Grand Hotel. I am so pleased you enjoyed your time with us and slept well. We do hope to welcome you back again and you have the chance to stay with us a little bit longer! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz
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Great hotel with clean spacious rooms and brilliant views in a central location. Staff were attentive and really helpful, check in/out was simple and quick and they gave us some advice for getting about Auckland.

Walk out the door and there are bars and restaurants (some of whi
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Response from Alison B, Guest Relations Manager at SKYCITY Grand Hotel
Responded yesterday
Dear ellenhibbs Thank you so much for your review. I am delighted you enjoyed your time with us - thank you for recommending us and we do hope welcome you back again soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz
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We have stayed at this hotel before and the room and customer service have declined considerably compared to previous. Went to drink our nice wine and one of the glasses was cracked/broken and dirty. Called the guest service who transferred us to reception, we were disconnected.
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Response from Alison B, Guest Relations Manager at SKYCITY Grand Hotel
Responded 5 days ago
Dear OlgaPedro Thank you for your review following your most recent stay at The Grand Hotel. I am so sorry to hear that we clearly did not meet your expectations on this stay and on recieving your survey from us, your feedback was addressed immediately. We do hope to have the opportunity to welcome you back in the future and I ask that you contact me directly to handle your reservation Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz
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My partner and I quite often stay at SKYCITY Grand and they fail to disappoint! Great service all around, especially from the concierge Taewon who took our luggage to our room and recommended the most amazing restraunt for dinner. The grand is great value for money and I would hi
Read more
Response from Alison B, Guest Relations Manager at SKYCITY Grand Hotel
Responded 1 week ago
Dear Tawerahenare18 Thanks for commenting on your most recent stay at The Grand Hotel, it's always nice to hear from our regular guests! It will be my pleasure to pass your compliments onto all of the team and to Tae our wonderful Concierge and hopefully we will see you again in the not too distant future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz
Read more
This is an excellent hotel which I would like to visit again if I come back to Auckland. It gives 5* service with a pool gym and hot pool. On top of this the breakfast is delicious with a choice of buffet or hot food. Clean modern rooms. Definitely to be recommended!
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Response from ColetteLeonardAKL, Manager at SKYCITY Grand Hotel
Responded 2 weeks ago
Dear nigelm518 Thank you for taking the time to review your stay with us. We are pleased to read that you had an enjoyable time and were able to make use of our gym and pool area. We look forward to welcoming you back to the hotel on your next visit to Auckland! Please do get in touch directly, so that we may asssit with reservations. Kind Regards, Colette Hotel Manager colette.leonard@skycity.co.nz
Read more
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorSKYCITY Grand Hotel
The Grand Presidential Suite at the SKYCITY Grand Hotel
Professional photo exclusively commissioned by TripAdvisorSKYCITY Grand Hotel
The City View King Room at the SKYCITY Grand Hotel
View of the room
Professional photo exclusively commissioned by TripAdvisorSKYCITY Grand Hotel
The Premium Luxury Harbour View King Room at the SKYCITY Grand Hotel
Professional photo exclusively commissioned by TripAdvisorSKYCITY Grand Hotel
The Grand Presidential Suite at the SKYCITY Grand Hotel
Previous
Is breakfast included?
Breakfast is not included
0 votes
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Is breakfast included?
breakfast included depends on your room choice. their website has detailed info on all your questions on each subject-page. Good luck - real easy!
0 votes
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How much is parking? Which would be the quieter hotel - Sky City or Sky City Grand?
Hi there. Parking I think was $25. Can’t remember. I would say Sky City Grand would be quieter
1 vote
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Do have self service washer and dryer? Thank you.
Hello If you require a self service washer and dryer, the team recommend "Bubbles" Laundromat which is a short 3-5 minute walk from the hotel. Kind Regards Alison Borland Guest Relations Executive
1 vote
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Does your hotel provide transportation or shuttle service to the airport?
I always arrange my own independent transportation in advance but if you email the hotel I’m sure they can arrange this. If they don’t do this themselves they will surely recommend a local company so it shouldn’t be a problem.
1 vote
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Previous
"Just ask the staff and let them know what your requirements are."
"all rooms are great , we were on 13th floor and quiet even when looking onto casino and carnival happening"
"Go for higher floors and harbour bridge facing"
"Harbour views offer a great landscape of Auckland."
"City room view"
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