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The Sebel Quay West Auckland

Hotels.com$118*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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The Sebel Quay West Auckland
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577 Reviews from our TripAdvisor Community

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There are newer reviews for The Sebel Quay West Auckland
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Showing 541: English reviews
Honolulu, Hawaii
Reviewed April 18, 2017

Hotel's location is convenient to shops and restaurants. The staff is always cheerful and ready to assist you in making our stay flawless. The amenities in the room were in excellent condition. I only stayed one night and wish I could've used it all.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank blossoml627
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear blossoml627 Thank you for posting a great review on Tripadvisor. Its such a delight to hear that you had a flawless stay. Thank you again for taking the time to comment and we hope to see you again in near future. Kind regards Kesh Nand

Auckland, New Zealand
Reviewed April 17, 2017

Booked this hotel when Accor were having a special members sale (40% off) so we got a great price. The phone call the day beforehand advising us of the roadworks in Auckland City was very welcome as Albert St is a maze of roadworks and road closures. We had a one-bedroom room with a fold down bed in the lounge....

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Helpful?
Thank peterwI3040OB
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear peterwI3040OB Thank you for posting a wonderful feedback of your experience on Tripadvisor. Thank you also for your loyalty with Accor Hotels and it is great to hear that you were able to take advantage of the members special offer. We are delighted that you had a great time and enjoyed the hotel and its facilities. I am glad...

Melbourne
Reviewed April 17, 2017

This apartment hotel is ideally situated in the city and close to the harbour. The staff were at all times very courteous and extremely helpful -even suggesting great restaurants. The hotel is in the middle of works for the new Auckland underground rail link but at no times were we disturbed by noise during the night. Before our arrival we...

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Helpful?
Thank suzanne46Melb
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear suzanne46Melb We appreciate your comments regarding your recent stay with The Sebel Quay West Auckland. Its great to know that you enjoyed the location and our spacious apartment. I am glad that the noise from the roadwork's did not disturb you. We are constantly calling guests prior to arrival to ensure they have a clear understanding of the traffic...

Sydney, Australia
Reviewed April 16, 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 123Colo123
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

New South Wales, Australia
Reviewed April 16, 2017 via mobile

The hotel is in a very central part of the city. A lot of road works outside this hotel which made it a little difficult to find while driving there. This is obviously not the hotels fault and we were not disturbed by any noise while sleeping etc. Large kitchen, open lounge area and had everything you could need to...

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Helpful?
Thank HomeTeamTraveller
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear HomeTeamTraveller Thank you for posting a wonderful review of The Sebel Quay West Auckland. Its great to hear that you had a wonderful experience enjoying the hotel, room, facilities and the service from the team, in particular Savio who went out of his way to assist. I am sure he would be delighted to hear of your kind words...

Victoria, Canada
Reviewed March 26, 2017

The only thing stopping me from giving this a 5 star rating is the few problems we ran into with the room when we arrived; what changed this from a poor review was how the management and front desk staff of the hotel handled the problems we identified - they were excellent. The people at the hotel went out of...

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Helpful?
Thank SteveH250
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear SteveH250 We appreciate your constructive feedback regarding your recent visit to our hotel. It was unfortunate that there were issues with your room when you arrived but as you mentioned, I am so delighted that the team went to extremes to resolve these issues to your satisfaction. We are constantly working towards ensuring maintenance of the room is up...

Reviewed March 20, 2017 via mobile

Excellent location in central Auckland. Very clean , helpful and knowledgeable staff. Easy walking distance to harbour and transport links. Stayed 4 nights. Comfortable bed. Laundry and kitchen included in apartment

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Helpful?
Thank Michael H
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Michael H Thank you for your great review of our hotel. Its pleasing to know that you had a great experience and enjoyed the location, our comfortable bed and the outstanding service from the staff. Thank you for choosing to stay with us. Kind regards Kesh Nand

Cambridge, United Kingdom
Reviewed March 5, 2017

Super position to be able to enjoy Auckland and the bay with good connections. Rooms spacious and comfortable. Only slight minus was single glazing and subsequent noise of Saturday night in Auckland until the small hours.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jane20202017
Warrington, United Kingdom
Reviewed February 26, 2017

Great apartment with fabulous views over the harbour and very good facilities. Other reviews on tripadvisor say furnishings are tired. And some of them are. However, I looked at several hotels and concluded the room size and amenities more than made up for a little bit of wear and tear. The pool was good, the staff were very friendly and...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank bandr2016
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear bandr2016 We really appreciate your constructive feedback regarding your recent stay with us. I agree that some of the furnishings do require our attention and we are currently reviewing the replacement process for these. I am sorry that the mattress did not provide you with a comfortable sleep. We are looking into this issue to resolve. Auckland City's Railway...

Cypress, Texas
Reviewed February 26, 2017

As we flew in from the US we arrived at 8 AM too early to check in but the hotel accommodated us by keeping our luggage till we could check in later. We rented a two bedroom apartment which was very nice and our view of the harbor was amazing. They did not have enough outdoor furniture for all four...

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Helpful?
Thank Carolyn M
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Carolyn M We appreciate your wonderful review of our hotel and are delighted that you had a lovely stay. Thank you for choosing to stay with us. Kind regards Kesh Nand

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Conference Facilities
  • Babysitting

Additional Information about The Sebel Quay West Auckland

Address: 8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $135 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Quay West Auckland 4.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, ACCOR, Agoda, Priceline, Booking.com, Cancelon, TripOnline SA, HotelQuickly, getaroom.com and HRS so you can book your The Sebel Quay West Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
The Sebel Quay West Auckland New Zealand
Hotel Style:
#15 Romantic Hotel in Auckland
#16 Family Hotel in Auckland
#18 Luxury Hotel in Auckland
#18 Business Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from The Sebel Quay West Auckland staff and other travelers.
9 questions
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Questions? Get answers from The Sebel Quay West Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a harbour view room. Noise level won't drop until the road and rail construction is complete.”
phillipr628, 3 weeks ago | Read review
“ask for a higher floor with bay views”
crstdb, 4 weeks ago | Read review
“Rooms facing the harbour have better views than overlooking Albert St”
MOB68, 4 weeks ago | Read review
“Go for the harbour views, they are worth it.”
peterwI3040OB, Apr 17, 2017 | Read review
“Definitely get a higher floor room for view & quieter.”
L3866YNcarolynm, Feb 26, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$118* /night
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Prices are for 1 room, 2 adults
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