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The Sebel Quay West Auckland

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The Sebel Quay West Auckland
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510 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Waitara, Taranaki, New Zealand
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 23, 2016

lovely hotel. excellent location. east walking to queens street, casino, britomart station. really friendly and helpful staff. awesome pool, spa and sauna. spacious room with balcony view over the harbour

Review collected in partnership with Accorhotels.com

Helpful?
Thank Sandra L
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear darts fun We appreciate your great review and are thrilled to hear that you had a lovely experience. Thank you again for your nice feedback and we hope to welcome you back again soon. Kind regards Kesh More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed June 22, 2016

3 issues:- A rusted kettle allocated to my unit. Requested for change and done in minutes thanks to Front desk quick action. Washing machine overflow for no reason.. Carpet was wet.. Second washing somehow turned out fine. However, the washing powder was not top up for 2 days.. Informed front desk and settled in minutes. Young kids / adults on... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank yetweng
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear yetweng Thank you for reviewing the Sebel Quay West Auckland. I am sorry that there were few issues during your stay and I would like to apologise for these. We have followed up with the team to ensure that these does not occur in future. We are pleased to hear that you had a good stay. Thank you again... More 

Mount Maunganui, New Zealand
1 review
4 of 5 stars Reviewed June 15, 2016

We just love this hotel - great location & awesome friendly staff & easy parking. Its always our first choice when in Auckland esp for rugby - so easy to get to Britomart and out to Eden Park. And special thanks for our upgrade - we loved staying in luxury 2 bedroom apartment with views of harbour and marina to... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Cre0re
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Cre0re Thank you for your lovely review. It is always a pleasure to have you stay with us. We are delighted that you enjoyed the upgraded 2 bedroom apartment. We look forward to welcoming you back again. Kind regards Kesh More 

Sydney, Australia
Level Contributor
75 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 14, 2016

The staff were great and friendly, and had me sorted and in my room in a few minutes. I had a 1 bedroom apartment up on the 15th floor, and it was larger than I was expecting. With both the living, and area and bedroom opening up on to a large Balcony. The rooms are clean, and well maintained. The... More 

Helpful?
Thank wanderingaussie-adam
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear wanderingaussie-adam Thank you for your detailed review of the hotel. We are glad that you enjoyed your stay and the facilities. The location is great as we are within minutes of walk to Auckland's main attractions since we are located in the CBD. We than you again for taking the time to share your experience and choosing to stay... More 

Wellington, New Zealand
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 10, 2016

Location is very good and the view from the balcony is great. The staffs are really friendly and always with a smile. The apartment has everything you need: kitchen, laundry, dining table/chairs, a spacious bedroom, lounge with sofa bed.

Helpful?
Thank MP0007
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear MP0007 We appreciate your lovely review. We are delighted that you had a wonderful experience and hope to see you again. Kind regards Kesh Operations Manager More 

Auckland, New Zealand
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 4, 2016

Stayed here a few times now, I like the location as its only a couple of minutes walk to the Viaduct Harbour area for eating/drinking, 5-10 min walk to Sky City Casino and its just off the main street (Queen St) if you need some retail therapy. Its getting harder to find inner city hotels with balconies but Quay West... More 

Helpful?
Thank Kim D
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear c0astal1 Thank you for the great review of your recent stay with Sebel Quay West Auckland. We are glad that you had a great experience and we hope to see you again soon. Kind regards Kesh More 

Hamilton, New Zealand
2 reviews
4 of 5 stars Reviewed June 1, 2016

Spent 2 nights in Hotel with another couple to attend show in Auckland. Appartment was well appointed, clean. roomy and provided great views of Auckland Harbour. Hotel is centrally located although proved a little difficult to find as it was hidden behind scaffold erected for renovations to Hotel. The only negative was no bar or restaurant, although there was an... More 

Helpful?
Thank adlord45
Denver, Colorado
2 reviews
5 of 5 stars Reviewed May 31, 2016

I had the pleasure of staying at this hotel for my vacation May 6-14. The hotel is in a perfect location downtown Auckland. The rooms are very nice and include a small kitchen and washer and dryer. We were fortunate enough to have a harbor view ..so nice to sit out on the patio and watch everything going on. Everyone... More 

Helpful?
Thank reneemadison
Auckland Region, New Zealand
Level Contributor
3 reviews
3 of 5 stars Reviewed May 24, 2016

This hotel was very difficult to get to with renovations going on outside. The staff were friendly, but the room itself was in need of updating. We had tiles taped down along the ranch slider and the sofa bed was very uncomfortable. Great view, but would not stay here again.

Review collected in partnership with Accorhotels.com

Helpful?
Thank arna c
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear arna c Thank you for your feedback. I am sorry to hear that you had difficulty to get to the hotel due to renovations. I do apologise for this but it is important to carry out maintenance to the building. We do have plans in place to renovate our rooms and hope to start work in near future. On... More 

Christchurch, New Zealand
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

The hotel room catered for our needs with the room having a kitchen and laundry.Our view from the 23rd floor was great, we sat out on our large balcony watching all the action on the harbour.We enjoyed the indoor pool but didn't have time to use the sauna or gym.It is very centrally located and a supermarket is nearby as... More 

Helpful?
Thank walnuts143
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting

Additional Information about The Sebel Quay West Auckland

Address: 8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $171 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Quay West Auckland 4.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
The Sebel Quay West Auckland New Zealand
Hotel Style:
#16 Romantic Hotel in Auckland
#17 Family Hotel in Auckland
#18 Luxury Hotel in Auckland
#19 Business Hotel in Auckland
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