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The Sebel Quay West Auckland

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The Sebel Quay West Auckland
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517 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Bathurst
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had an 18th floor room overlooking the harbour with the morning sun streaming in each day. A great location, being handy to the ferries, buses, shopping and access to major arterial roads out of the city. Daily room service done to a high standard leaves you with nothing to worry about. Separate bedroom and lounge, well equipped kitchen so... More 

Helpful?
Thank Lysenko
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Lysenko Thank you for your wonderful review of our hotel. We appreciate your comments and are delighted that you had a great experience. Thank you for choosing to stay with us. Kind regards Kesh More 

Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had a getaway weekend there after staying at the Hilton the weekend before. $115 cheaper including parking and got a fully self contained 1 bedroom apartment with a huge balcony with fantastic views of the harbour. You even get your own laundry. Loved the indoor pool and spa. Negatives were dated drapes and gold frames prints that could be binned... More 

Helpful?
Thank DaveBevin
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear DaveBevin We appreciate your great review of our hotel. Great to hear that you enjoyed our spacious apartment and the facilities. We are due for a planned upgrade of the rooms and hopefully can have this finalised at the earliest. Thank you for choosing to stay with us. Kind regards Kesh More 

Brighton, United Kingdom
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a two night work trip, sharing a two-bedroom apartment on the 24th floor with a work colleague. Apartments are very spacious, if a little dated (lots of chipped / cracked tiles on the floor, yellowed (with age) plastic trimming on the fridge etc). One great longish balcony overlooking the Viaduct / harbour - so a lovely view... More 

Helpful?
3 Thank SimBuc
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear SimBuc Thank you for your loyalty and taking the time to provide feedback of your recent stay with us. I am sorry that your benefits as a loyal member were not delivered to your expectation and I would like to sincerely apologise for this. This has been followed up with the team to ensure that our loyal members are... More 

Mt Maunganui NZ
1 review
4 of 5 stars Reviewed 3 weeks ago

The Sebel is a great place to stay. It is very close to the heart of the city and easy walking distance to the harbour, main street shopping district and numerous good restaurants. The staff are very friendly, accommodating and just lovely to deal with. The rooms are large and have lots of natural light and great harbour views so... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank anth0nyS77
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear anth0nyS77 Thank you for your wonderful feedback. We are delighted that you had an enjoyable stay and we would love to have you stay with us again. Thank you for choosing to stay with us. Kind regards Kesh More 

New York City, New York
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an average hotel in what should be a great location. Pros - rooms are large, and there's a washer/dryer (I'm in the South Pacific for 2 weeks, so that's a welcome amenity). The deck off the room offers a nice way to see the harbor Cons - the hotel is quite dated. Worst part is that right now... More 

Helpful?
2 Thank KLSinNYC
KeshOM1, Manager at The Sebel Quay West Auckland, responded to this review

Dear KLSinNYC Thank you for taking the time to provide feedback of your recent stay with us. The hotel building is old but has been well maintained. Its pleasing to note that you had a nice view of the harbour from your apartment. There are roadwork's happening outside the hotel as part of the Cityrail Link upgrade project which once... More 

Rotorua, New Zealand
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I took two of my daughters away for the weekend. A break from there children and for Jamees birthday. the place is fantastic . they offered us the 24th floor but i wanted to go down a little. The staff there are so accommodating and we went to the 6th. the view was still pretty good and the room was... More 

Helpful?
Thank DD-RULZZ
Melbourne, Australia
Level Contributor
466 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed August 22, 2016

My preference for business accommodation in Auckland. Now called Sebel Quay West. Central location. Spacious and comfortable one bedroom unit on 23rd floor. Now free WiFi in room. Breakfast (UpCafe) on level 1 convenient. Front desk staff very friendly and helpful. Cost variable and can be expensive.

Helpful?
Thank Michael C
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Michael C Thank you for your wonderful review. We are pleased that you had a pleasant experience. We thank you for your continued support and look forward to welcoming you in near future. Kind regards Kesh Operations Manager More 

Noumea, New Caledonia
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 16, 2016

For our second stay, we were in a 2 bedroom flat, on the 24th floor : great 180° view, very clean and functional. The pool, even under construction is still very relaxing. The staff (reception and cleaning service) is very helpful and smiling. We will come again!!!

Helpful?
Thank marie9813
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear marie9813 Great feedback! We look forward to welcoming you back in near future. Kind regards Kesh Nand More 

Sydney, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

Auckland can be a very expensive city for a business traveller. Tried this hotel as an alternative. Great staff at check-in and room was huge. Kitchen and refrigerator. But no bottled water or mini-bar got in quite late to find also no restaurant or bar. Check in says go here go there , it very cold and not really into... More 

Helpful?
Thank Peter S
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Peter S Thank you for your feedback regarding your recent stay with The Sebel Quay West Auckland. I am sorry that we were unable to provide any option for dining late at night. This will be followed up with the team as we could have surely provided some options by getting meals from our sister hotel. Bottled water is... More 

Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 18, 2016 via mobile

The hotel is walking distance to the wharf, Sky tower and queen St for shopping. It has many convenience store nearby too. The hotel is undergoing construction but you can't barely hear any construction noise. The staffs are very welcoming and helpful. The unit we had has everything you need kitchen utensils, pots and washer and dryer. We used their... More 

Helpful?
Thank Corpuz
KeshOM1, Manager at The Sebel Quay West Auckland, responded to this review

Dear Corpuz We appreciate your comments regarding your recent stay with our hotel. We are delighted that you enjoyed the hotel facilities, location and the friendly staff hospitality. We are currently in the process of having the building painted without much disturbance to guests. The apartment set up really makes the stay more relaxing. Great to know that you all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting

Additional Information about The Sebel Quay West Auckland

Address: 8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $189 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Quay West Auckland 4.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
The Sebel Quay West Auckland New Zealand
Hotel Style:
#16 Romantic Hotel in Auckland
#17 Family Hotel in Auckland
#18 Luxury Hotel in Auckland
#19 Business Hotel in Auckland
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