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The Sebel Quay West Auckland

8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
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The Sebel Quay West Auckland
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505 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is walking distance to the wharf, Sky tower and queen St for shopping. It has many convenience store nearby too. The hotel is undergoing construction but you can't barely hear any construction noise. The staffs are very welcoming and helpful. The unit we had has everything you need kitchen utensils, pots and washer and dryer. We used their... More 

Helpful?
Thank Corpuz
Canberra, Australia
Level Contributor
135 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in a 2 bedroom suite with my wife and 3 kids (11, 8 and 3 years old). We checked in late on our day of arrival, however our room was already made up and ready. This included, setting up the sofa bed which was request we had made for our 3 child. Pros: - The hotel is very... More 

Helpful?
Thank DaddyBlogger1
Hastings, New Zealand
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great 1 Bdrm Apartment, very spcaious and comfortable furniture. A washer dryer, a full kitchen incl a dishwasher. Everything worked like a dream. A tv in both the lounge and the bedroom with all of the channels and a great private balcony on the 18th floor. Very nice interior and even though it is noisy on the weekends it is... More 

Helpful?
Thank mutesmum
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear mutesmum Thank you for your wonderful review of The Sebel Quay West Auckland. We are thrilled to hear that you had such an outstanding experience at our hotel enjoying the location, hotel, service and its facilities. We look forward to welcoming you back again when next in Auckland. Kind regards Kesh More 

Hawera near New Plymouth
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

We had one night and two 1/2 days in Auckland. The Sebel West Quay suited our need for accommodation where we could drive direct to the Hotel and walk within the CBD and Viaduct area. On arrival at the Hotel we were informed we had been "ugraded to the best room in the Hotel" - a 3 bedroom unit on... More 

Helpful?
Thank TairoaLodge
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear TairoaLodge Thank you for your wonderful review. Nice to know that the upgraded 3 bedroom suite was perfect for you all and enjoyed it. Thank you for choosing to stay with us and we hope to see you again soon. Kind regards Kesh More 

Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed in a two-bedroom service apartment. There were 6 of us. Two people for every bedroom and the fifth and sixth stayed in the sofa bed. The location was excellent. There was a convenience store nearby and we were near Queens Street and walking distance to the harbor. Helpful staff and didn't have any issues during our stay.

Helpful?
Thank Angelie Y
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Angelie Y Thank you for taking the time to provide feedback. We are delighted that you had a great stay and enjoyed the room and location. Thank you for choosing to stay with us. Kind regards Kesh More 

Sydney, New South Wales, Australia
Level Contributor
1,403 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 657 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

If only it had a comfortable bed! Upgraded to a large two bedroom apartment on 14th floor. Partial water views. Spacious living area etc. Great unlimited wifi. Good amenities and high quality toiletries. But in the end the bed was too hard for me and meant I didn't get a good nights sleep, and ultimately means I wont stay again.... More 

Helpful?
Thank Albywon
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Albywon Thank you for sharing your experience of your recent stay. I am sorry to hear that the bed was not to your satisfaction which resulted in you not having a good nights sleep. Please accept my sincere apologies for this. We do have mattress toppers available and this would have been set up for you if it had... More 

Waitara, Taranaki, New Zealand
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

lovely hotel. excellent location. east walking to queens street, casino, britomart station. really friendly and helpful staff. awesome pool, spa and sauna. spacious room with balcony view over the harbour

Review collected in partnership with Accorhotels.com

Helpful?
Thank Sandra L
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear darts fun We appreciate your great review and are thrilled to hear that you had a lovely experience. Thank you again for your nice feedback and we hope to welcome you back again soon. Kind regards Kesh More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

3 issues:- A rusted kettle allocated to my unit. Requested for change and done in minutes thanks to Front desk quick action. Washing machine overflow for no reason.. Carpet was wet.. Second washing somehow turned out fine. However, the washing powder was not top up for 2 days.. Informed front desk and settled in minutes. Young kids / adults on... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank yetweng
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear yetweng Thank you for reviewing the Sebel Quay West Auckland. I am sorry that there were few issues during your stay and I would like to apologise for these. We have followed up with the team to ensure that these does not occur in future. We are pleased to hear that you had a good stay. Thank you again... More 

Mount Maunganui, New Zealand
1 review
4 of 5 stars Reviewed June 15, 2016

We just love this hotel - great location & awesome friendly staff & easy parking. Its always our first choice when in Auckland esp for rugby - so easy to get to Britomart and out to Eden Park. And special thanks for our upgrade - we loved staying in luxury 2 bedroom apartment with views of harbour and marina to... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Cre0re
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Cre0re Thank you for your lovely review. It is always a pleasure to have you stay with us. We are delighted that you enjoyed the upgraded 2 bedroom apartment. We look forward to welcoming you back again. Kind regards Kesh More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting

Additional Information about The Sebel Quay West Auckland

Address: 8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $180 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Quay West Auckland 4.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
The Sebel Quay West Auckland New Zealand
Hotel Style:
#16 Romantic Hotel in Auckland
#17 Family Hotel in Auckland
#18 Luxury Hotel in Auckland
#19 Business Hotel in Auckland
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