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The Sebel Quay West Auckland

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The Sebel Quay West Auckland
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510 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Melbourne, Australia
Level Contributor
460 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My preference for business accommodation in Auckland. Now called Sebel Quay West. Central location. Spacious and comfortable one bedroom unit on 23rd floor. Now free WiFi in room. Breakfast (UpCafe) on level 1 convenient. Front desk staff very friendly and helpful. Cost variable and can be expensive.

Helpful?
Thank Michael C
Noumea, New Caledonia
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

For our second stay, we were in a 2 bedroom flat, on the 24th floor : great 180° view, very clean and functional. The pool, even under construction is still very relaxing. The staff (reception and cleaning service) is very helpful and smiling. We will come again!!!

Helpful?
Thank marie9813
Sydney, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Auckland can be a very expensive city for a business traveller. Tried this hotel as an alternative. Great staff at check-in and room was huge. Kitchen and refrigerator. But no bottled water or mini-bar got in quite late to find also no restaurant or bar. Check in says go here go there , it very cold and not really into... More 

Helpful?
Thank Peter S
Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 18, 2016 via mobile

The hotel is walking distance to the wharf, Sky tower and queen St for shopping. It has many convenience store nearby too. The hotel is undergoing construction but you can't barely hear any construction noise. The staffs are very welcoming and helpful. The unit we had has everything you need kitchen utensils, pots and washer and dryer. We used their... More 

Helpful?
Thank Corpuz
KeshOM1, Manager at The Sebel Quay West Auckland, responded to this review

Dear Corpuz We appreciate your comments regarding your recent stay with our hotel. We are delighted that you enjoyed the hotel facilities, location and the friendly staff hospitality. We are currently in the process of having the building painted without much disturbance to guests. The apartment set up really makes the stay more relaxing. Great to know that you all... More 

Canberra, Australia
Level Contributor
137 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed July 17, 2016

I stayed in a 2 bedroom suite with my wife and 3 kids (11, 8 and 3 years old). We checked in late on our day of arrival, however our room was already made up and ready. This included, setting up the sofa bed which was request we had made for our 3 child. Pros: - The hotel is very... More 

Helpful?
2 Thank DaddyBlogger1
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear DaddyBlogger1 Thank you for your detailed feedback. We are pleased that you enjoyed the facilities, location and the friendly staff service. I agree due to road construction carried out by the council in front of the hotel, access is not easy. Our car park spaces are standard parking space. We will surely pass on your feedback to Up Cafe... More 

Hastings, New Zealand
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 1, 2016

Great 1 Bdrm Apartment, very spcaious and comfortable furniture. A washer dryer, a full kitchen incl a dishwasher. Everything worked like a dream. A tv in both the lounge and the bedroom with all of the channels and a great private balcony on the 18th floor. Very nice interior and even though it is noisy on the weekends it is... More 

Helpful?
Thank mutesmum
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear mutesmum Thank you for your wonderful review of The Sebel Quay West Auckland. We are thrilled to hear that you had such an outstanding experience at our hotel enjoying the location, hotel, service and its facilities. We look forward to welcoming you back again when next in Auckland. Kind regards Kesh More 

Hawera near New Plymouth
Level Contributor
3 reviews
4 of 5 stars Reviewed June 27, 2016

We had one night and two 1/2 days in Auckland. The Sebel West Quay suited our need for accommodation where we could drive direct to the Hotel and walk within the CBD and Viaduct area. On arrival at the Hotel we were informed we had been "ugraded to the best room in the Hotel" - a 3 bedroom unit on... More 

Helpful?
Thank TairoaLodge
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear TairoaLodge Thank you for your wonderful review. Nice to know that the upgraded 3 bedroom suite was perfect for you all and enjoyed it. Thank you for choosing to stay with us and we hope to see you again soon. Kind regards Kesh More 

Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed June 27, 2016

We stayed in a two-bedroom service apartment. There were 6 of us. Two people for every bedroom and the fifth and sixth stayed in the sofa bed. The location was excellent. There was a convenience store nearby and we were near Queens Street and walking distance to the harbor. Helpful staff and didn't have any issues during our stay.

Helpful?
Thank Angelie Y
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Angelie Y Thank you for taking the time to provide feedback. We are delighted that you had a great stay and enjoyed the room and location. Thank you for choosing to stay with us. Kind regards Kesh More 

Sydney, New South Wales, Australia
Level Contributor
1,486 reviews
189 hotel reviews
common_n_hotel_reviews_1bd8 671 helpful votes
3 of 5 stars Reviewed June 24, 2016 via mobile

If only it had a comfortable bed! Upgraded to a large two bedroom apartment on 14th floor. Partial water views. Spacious living area etc. Great unlimited wifi. Good amenities and high quality toiletries. But in the end the bed was too hard for me and meant I didn't get a good nights sleep, and ultimately means I wont stay again.... More 

Helpful?
Thank Albywon
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Albywon Thank you for sharing your experience of your recent stay. I am sorry to hear that the bed was not to your satisfaction which resulted in you not having a good nights sleep. Please accept my sincere apologies for this. We do have mattress toppers available and this would have been set up for you if it had... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting

Additional Information about The Sebel Quay West Auckland

Address: 8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $171 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Quay West Auckland 4.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
The Sebel Quay West Auckland New Zealand
Hotel Style:
#16 Romantic Hotel in Auckland
#17 Family Hotel in Auckland
#18 Luxury Hotel in Auckland
#19 Business Hotel in Auckland
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