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Pullman Auckland Hotel & Apartments

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Cnr Princes St and Waterloo Quadrant, Auckland Central, Auckland 1010 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (916)
360
Panoramas (6)
Room & Suite (159)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Auckland Hotel & Apartments
Updated 10/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 73 hotels in Auckland Central
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland Hotel & Apartments offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Paid internet
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Green
Languages Spoken
English, French, Russian, Spanish and 2 more
3,120Reviews37Q+A100Room tips
Traveler rating
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  • 61
Time of year
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Popular mentions
contra420 wrote a review Nov 2020
112 contributions65 helpful votes
We stayed in the apartments due to the main hotel being used for managed isolation - although this was not made clear when booking via the accor website it was communicated via email directly from the hotel after booking. I had some concerns about this and replied to the hotel who replied promptly and answered all my questions. Room was large, well equipped and the measures taken due to COVID added peace of mind when staying. The staff were super helpful and friendly.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Justine Pullman Auckland, Guest Services / Front Office at Pullman Auckland Hotel & Apartments
Responded 3 weeks ago
Kia ora, Thank you so much for your 5 star review! We are over the moon to see that you enjoyed your stay and that you found our COVID precautions to be an additional peace of mind. Your compliments to the Team have put a big smile on their faces today, thank you so much for your praises! We hope that we can welcome you again soon. Justine & The Pullman Auckland Family
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scolebourne wrote a review Oct 2020
Bondville, Vermont6 contributions2 helpful votes
We stayed here and loved the vegan food options, all delicious. The view of the CBD in Auckland is great, and you can't beat the location. The beds were super comfortable and the showers hot with good pressure. The staff were very attentive and friendly. Couldn't have asked for a better stay
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Date of stay: October 2020
Location
Cleanliness
Service
Room Tip: Request a higher floor for great views
See more room tips
1 Helpful vote
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Response from Justine Pullman Auckland, Guest Services / Front Office at Pullman Auckland Hotel & Apartments
Responded 4 weeks ago
Kia ora! Wow we love your review! Thank you so much for your kind words! We love to see that you had a great stay with us and that you enjoyed our vegan options. The view is incredible indeed! We hope that we can welcome you again soon so you can discover more about our hotel! All the best, Justine & The Pullman Auckland Family
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rodneyhosking wrote a review Oct 2020
New Plymouth, New Zealand1 contribution1 helpful vote
Excellent service and very attentive staff, had an amazing stay and the in room dinner and breakfast was A++. Staff gave a very warm welcome everyday. Rooms very clean and well appointed cannot wait to stay at the Pullman again
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
Helpful
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Response from Justine Pullman Auckland, Guest Services / Front Office at Pullman Auckland Hotel & Apartments
Responded 4 weeks ago
Kia ora! Thanks a million for your amazing review! You are making us all very proud with your compliments! It is always our great pleasure to welcome you and in fact, we can't wait to welcome you again tomorrow. Thank you for your loyalty and appreciation! Justine & The Pullman Auckland Family
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Keefe2020 wrote a review Oct 2020
2 contributions
I don’t usually write reviews but.... WOW! What the most amazing experience, the property is beautiful, but the team here are even more special and absolutely know how to make you feel super taken care of on your birthday. There were a few moments when I though the trip was not going to happen due to COVID 19 but I managed to sneak into Auckland in level 2.5. Sarah Waapu-Kumar and the reservations team were so helpful, understand and nothing was a problem. I arranged for food and beverage to be delivered for my birthday lunch as well platters and glassware which the team easily organised. We arrived at the hotel and were met by Sarah, briefed on the extra precautions due to COVID and show to our room. When we arrived everything I’d asked for was in the room and the food and beverage delivery was even put away including the Moët in the fridge! It was so easy to settle in and enjoy the room and evening drinks and canapés were even delivered. The following day was birthday day so after a morning swim and sauna we were off for breakfast. Well when I arrived back at the hotel the staff had decorated the room with balloons which had personalised messages hanging from them wishing me “hari huri tau” and “happy birthday” and there was even a birthday cake sitting on the table - it was carrot (my favourite). Everything was so easy and the staff were so accommodating of any request I had including a late checkout and to walk back into the room decorated for my birthday had me feeling so special and looked after. I can’t thank the team enough for going the extra mile and ensuring it was the best birthday yet! If I could give more than 5 starts I really would!
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Justine Pullman Auckland, Guest Services / Front Office at Pullman Auckland Hotel & Apartments
Responded Oct 14, 2020
Kia Ora Keefe! We love your 5 star '+' review! Thank you so much! You certainly made our day here at Pullman Auckland Apartments with your kind words. It was our great pleasure to make your birthday special but honestly, this is what we love to do! We're thrilled to see that you loved it and we can't wait to welcome you back, the Pullman Auckland Family will await you with open arms! Kia kaha Sarah & The Pullman Auckland Family
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Sightseer58000297101 wrote a review Oct 2020
1 contribution
With our 11yo son, we had a fantastic long weekend at the Pullman Auckland to celebrate my birthday . Our room was ready early so our son could hang out there while we had a wonderful couples massage at the Spa. We love the pool, sauna and gym - hanging out there lots during our stay. We wondered what the room service breakfast would be like and it exceeded our expectations. There was lots of choice and it arrived hot at the time ordered - as good as the buffet we usually love. We felt totally separated and safe from the hotel tower. The staff were just fantastic and made the weekend really special. Thanks to everyone from an Accor Plus member.
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Date of stay: October 2020
1 Helpful vote
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Response from Justine Pullman Auckland, Guest Services / Front Office at Pullman Auckland Hotel & Apartments
Responded Oct 11, 2020
Kia Ora! Your review has us blushing! Thank you so much for your fantastic review, it makes us very proud! We are very happy to see that we nailed your stay and contributed to a beautiful birthday celebration. We look forward to welcoming you back with your family! Justine & The Pullman Auckland Family
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Previous
PRICE RANGE
$102 - $207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman auckland hotel auckland central, auckland hyatt regency, hyatt auckland
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
322
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Frequently Asked Questions about Pullman Auckland Hotel & Apartments
Which popular attractions are close to Pullman Auckland Hotel & Apartments?
Nearby attractions include Escapade NZ (0.3 miles), Auckland Historic Bar Tour (0.3 miles), and Caretaker (0.2 miles).
What are some of the property amenities at Pullman Auckland Hotel & Apartments?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pullman Auckland Hotel & Apartments?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pullman Auckland Hotel & Apartments?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Auckland Hotel & Apartments?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Pullman Auckland Hotel & Apartments?
Conveniently located restaurants include Cooke's, O'Connell St Bistro, and Madriz Spanish Tapas Bar.
Are there opportunities to exercise at Pullman Auckland Hotel & Apartments?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Pullman Auckland Hotel & Apartments have an airport shuttle?
Yes, Pullman Auckland Hotel & Apartments offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Pullman Auckland Hotel & Apartments located near the city center?
Yes, it is 0.5 miles away from the center of Auckland Central.
Are any cleaning services offered at Pullman Auckland Hotel & Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Auckland Hotel & Apartments offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.