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Pullman Auckland

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#11 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
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Pullman Auckland
Pullman Auckland
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1,982 Reviews from our TripAdvisor Community

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Showing 1,869: English reviews
Sydney, Australia
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 days ago NEW

High quality furnishings a good restaurant water and robes in the room. Extra water provided when we went out for the day. Great staff nothing too much trouble lots of smiles. We were upgraded to have access to the Executive Lounge where we had free drinks and canapes and continental breakfast. Would definitely stay there again

Helpful?
Thank judith l
Schindellegi, Switzerland
Level Contributor
886 reviews
194 hotel reviews
common_n_hotel_reviews_1bd8 521 helpful votes
Reviewed 4 days ago NEW

I chose this hotel amongst several options through a travel agent and paid a good amount for a "superior room". After arriving 6 am (and pay a full day) i was given room 413 which was a small single room with a ridiculous bathroom and with a 1.35 cm bed and double towells set, making it a "superior" double room.... More 

Helpful?
1 Thank atontao
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 days ago NEW

Given the price I paid, this was very, very disappointed. When I arrived, no one greeted to help me with luggage that was in taxi. Ok, I get it -- may not be anyone there. My room was not ready even though it was well past check in time. Ok. I had dinner at the hotel -- service was abysmal... More 

Helpful?
1 Thank Obwahn
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

Great stay in a very nice room and across the board great service. Comfortable and we'll appointed. Enjoyed the bar and cool bartenders. Fantastic restaurant staff BUT the food was a major let down. Chose the tapas but 4 of the dishes were unavailable. Settled on a medium sirloin steak that even the steak knife couldn't destroy. Had to leave... More 

Helpful?
1 Thank J P
Maroochydore, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

I was very disappointed with the staff member at reception who told me that they would hold $100.00 until the day we left. We only stayed one night and didn't use any bar fridge. It is now almost a week and money still has not been returned. Will never stay there again

Helpful?
1 Thank Dakoda14
Plymouth, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 days ago NEW

The location of Pullman Auckland is fantastic. Close to the CBD and the waterfront, what more could you want?! We only stayed the one night in a standard room and whilst it had everything we could have needed I did feel as though the room could do with a little maintenance. The furniture was looking a little worn as was... More 

Helpful?
Thank Lucie W
Nelson, New Zealand
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 1 week ago via mobile

Stayed here as part of a conference and I lived the hotel. Rooms were spacious, amazingly clean and super comfortable. The bed was perfect and the room was quiet so I slept peacefully both nights. I ate the buffet breakfast both mornings and I was impressed with the selection of high quality fresh food. Tea and coffee was top notch... More 

Helpful?
Thank kiakaha7
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

This is my second stay at Pullman but I experienced the unacceptable apology from the hotel. The amenity kit in the bathroom is expire. I immediately informed hotel staff on the first day I arrived. Second day, the same issue occurred hotel provided the expiry batch of amenity kit in my room. I raised it to manager on duty this... More 

Helpful?
1 Thank teerawata2015
Chicago, Illinois
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We only stayed one night, and it was our first night in NZ. Very nice hotel. Across the street from the park. Close to shopping area and to getting to the water. Nice staff. Nice, clean room. Was exactly what we were looking for. For breakfast, walk to end of the park and eat at Scarecrow. If this is the... More 

Helpful?
Thank Paul M
Christchurch, New Zealand
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

I stayed here last week when I was in Auckland for a funeral. The booking was last minute but the booking office for Pullman made it very easy and they were excellent at accommodating at short notice. The rooms were a little small, but comfortable and most importantly clean. My last minute requirement for suit pressing was expertly catered for... More 

Helpful?
Thank Peter W
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear Peter W, I am so glad you had such a wonderful experience with us on this recent stay, from easy and fast last minute booking, to pressing of suit quickly to an excellent breakfast, that is superb. Many thanks for for your lovely feedback, it is really appreciated. We hope to have the opportunity to look after you again... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct. ... more   less 

Additional Information about Pullman Auckland

Address: Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $138 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Auckland 5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Pullman Auckland Hotel Auckland Central
Auckland Hyatt Regency
Hyatt Auckland
Pullman Auckland New Zealand
Hotel Style:
#5 Green Hotel in Auckland
#5 Spa Hotel in Auckland
#10 Family Hotel in Auckland
#10 Business Hotel in Auckland
#10 Luxury Hotel in Auckland
#13 Romantic Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from Pullman Auckland staff and other travelers.
14 questions
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Questions? Get answers from Pullman Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ensure they do not give you a single room instead of a double”
 of 5 bubbles atontao, 4 days ago | Read review
“Choose another hotel”
 of 5 bubbles Obwahn, 4 days ago | Read review
“Was quiet, close to main area. Clean. Comfy. Spacious enough.”
 of 5 bubbles paulmE7674AM, 1 week ago | Read review
“One bedroom residences are worth the money!”
  • one bedroom residence
  • View from balcony - one bedroom residence
  • one bedroom residence
  • one bedroom residence
  • one bedroom residence
  • one bedroom residence
  • one bedroom residence
  • one bedroom residence
 of 5 bubbles so3003, 4 weeks ago | Read review
“Higher floors are better for the view.”
 of 5 bubbles StephenH451, 4 weeks ago | Read review
5 of 5
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