We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Heritage Auckland

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Heritage Auckland
Heritage Auckland
Panoramas (2)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,433 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,361: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The location is fantastic so close to the city, staff as always great. Was a little bit disapointed this time last time we stayed it was our anniversary we got chocolates and hand lotion and this time nothing ;( The rooms are getting a bit shabby but I believe they are all going to be updated so that will be... More 

Helpful?
Thank Annette N
David L, Manager at Heritage Auckland, responded to this review

Dear Annette N, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you for acknowledging our staff and especially Maria, I will ensure she is recognized for her efforts. Thank you... More 

Minneapolis, Minnesota
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Heritage in downtown Auckland is well located in an historic department store building. You will like the polished plank floors and the vintage feel. The staff is attentive and provides excellent service. Our luggage was transported from the taxi to our room as we checked into this fun hotel. There are basic services including a coffee shop bakery, pharmacy,... More 

Helpful?
Thank David P
David L, Manager at Heritage Auckland, responded to this review

Dear David P, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you for acknowledging our great staff and facilities. Thank you again for your kind words and we certainly hope... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We thoroughly enjoyed our room and the location is amazing! The facilities are nice and updated and the staff was very friendly. The pool is amazing and has a great view of the harbor. Would definitely stay here again!

Helpful?
Thank Jonbruin
David L, Manager at Heritage Auckland, responded to this review

Dear Jonbruin, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you again for your kind words. We certainly hope to host you again in the near future. Kind regards, David... More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had a inside view room which was really nice. Room very spacious and very comfortable. The breakfast was the best hotel breakfast we have ever had. Would defiantly recommend. Would be nice to see a few kiwi people working there

Helpful?
Thank Lorraine B
David L, Manager at Heritage Auckland, responded to this review

Dear Lorraine B, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you for great comments regarding our breakfast. With regards to your comment regarding our workforce we believe in an... More 

Lowestoft, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Greater at the door by the concierge, very quick check in and I was happily ensconced in my room (plus bought up luggage) within 10 mins of arriving. All the staff I talked with were highly professional and excelled at their jobs. Both the morning concierge and evening one where exceptional. I'd been ill by this stage in my travels... More 

Helpful?
Thank Windyhair
David L, Manager at Heritage Auckland, responded to this review

Dear Windyhair, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you for acknowledging our great staff and facilities. Thank you again for your kind words and we certainly hope to... More 

Birmingham, UK
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

The Heritage was a great place to stay in Auckland. It is a big hotel and split into two areas, joined by a walkway. We were in the Tower which was further away from the main entrance but did have its own separate Reception area and we checked out from there. The room was huge and had a good view... More 

Helpful?
1 Thank Liney1966
David L, Manager at Heritage Auckland, responded to this review

Dear Liney1966, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you for acknowledging our staff and spacious rooms. Thank you again for your kind words and we certainly hope to... More 

Timaru, New Zealand
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place, rooms were very tidy and clean, very comfortable beds, the shower was AMAZING! The room had everything you could possibly need, including a washing machine! Very close to walk to the shops on Queen Street also plenty of restaurants in the area.

Helpful?
Thank renegaderunaway
David L, Manager at Heritage Auckland, responded to this review

Dear realpinkunicorn, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you again for your kind words, we certainly hope to host you again in the near future. Kind regards, David... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We really loved staying at The Heritage. Excellent service with friendly staff. The room was very stylish & clean. Great facilities - children enjoyed the indoor pool. The buffet breakfast was amazing, huge variety & caters for every diet. The central location meant that we could walk to sky city & viaduct without worrying about car parking. The package deal/rate... More 

Helpful?
Thank R8627YLjom
David L, Manager at Heritage Auckland, responded to this review

Dear R8627YLjom, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you for acknowledging our great staff and facilities. Thank you for your comment regarding our internet service and this is... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in the hotel for business for 4 nights. My bedroom was beautiful; very comfy large bed, tastefully decorated. The kitchen was nice, just a bit weird as it provided you with an oven, but no oven gloves... The meal in the restaurant was delicious and nearly all the staff I came across were attentive, friendly and efficient. Only... More 

Helpful?
Thank Heather L
David L, Manager at Heritage Auckland, responded to this review

Dear Heather L, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you comments regarding our staff, restaurant and rooms. Please accept my apologies regarding the level of service received from... More 

Wellington, New Zealand
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The flushing mechanism in the toilets in my room stopped working for no obvious reasons. It could have been embarrassing to deal with this issue but luckily it wasn't :) I informed the reception about the problem with the toilets upon checking out but it seemed they didn't care much about it. Also, there was no supplementary blankets in the... More 

Helpful?
Thank vlad747
StefanCoetsee, Front Office Manager at Heritage Auckland, responded to this review

Dear Vladimir, Thank you for taking the time to review our hotel on Trip Advisor and for taking the time to share your experiences with our followers. I appreciate the opportunity to address your concerns personally yesterday. As you are aware the hotel is a 24 hour operation and we have a dedicated team to assist with any queries such... More 

Questions? Get answers from hotel staff and past guests. Ask a question

573 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (262)
Viewed
Dining (6)
Viewed
View from Room (26)
Viewed
Room/Suite (64)
Viewed
Pool/Beach Area (12)
Viewed
Hotel & Grounds (27)
Viewed
Bathroom (13)
Viewed
Family/Play Areas (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (111)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (285)
Viewed
Amenities (24)
Viewed
Fitness Center Pool (7)
Viewed
One Bedroom Apartment (44)
Viewed
One Bedroom Apartment with Terrace (54)
Viewed
One Bedroom Suite (36)
Viewed
One Bedroom Suite with City View (37)
Viewed
Dining (8)
Viewed
Rooftop Pool (11)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (5)
Viewed
Business Center/Function Rooms (3)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (4)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Auckland hotels
0.2 mi away
CityLife Auckland
CityLife Auckland
#6 of 68 in Auckland
4.5 of 5 stars 965 reviews
0.3 mi away
Sofitel Auckland Viaduct Harbour
0.2 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#3 of 68 in Auckland
4.5 of 5 stars 2,113 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
The Langham, Auckland
The Langham, Auckland
#5 of 68 in Auckland
4.5 of 5 stars 3,329 reviews
0.4 mi away
Rendezvous Hotel Auckland
0.3 mi away
Hotel DeBrett
Hotel DeBrett
#1 of 68 in Auckland
4.5 of 5 stars 971 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Azure at the Heritage
Azure at the Heritage
Cuisines: Vegetarian Friendly
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 

Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $140 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Auckland 4.5*
Number of rooms: 284
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Agoda, Expedia, Hotels.com, Odigeo, Priceline and Travelocity so you can book your Heritage Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand
Hotel Style:
#3 Family Hotel in Auckland
#8 Luxury Hotel in Auckland
#9 Business Hotel in Auckland
#11 Romantic Hotel in Auckland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay