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Heritage Auckland

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Heritage Auckland
Heritage Auckland
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1,413 Reviews from our TripAdvisor Community

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Showing 1,341: English reviews
Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

I had been looking forward to our weekend for a long time. I had high expectations and was NOT disappointed! The staff were attentive and friendly, nothing was a problem. Everything was clean and the room was quiet from patron noise, there was minimal noise from city life. The meals from the restaurant were Divine and I would recommend to... More 

Helpful?
Thank ShazaNZ
David L, Manager at Heritage Auckland, responded to this review

Dear ShazaNZ, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and I am glad you enjoyed the service you received by our wonderful staff. Our team has worked very hard on our... More 

Sydney, Australia
Level Contributor
76 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Made up of an old building and a new Tower, with covered short walk between them. My experience varied on which part of the hotel I stayed in. The key issue was that it was never clear from the booking (via corporate travel agency) which part I was staying in, each has its own reception – and I usually got... More 

Helpful?
1 Thank SWKA
David L, Manager at Heritage Auckland, responded to this review

Dear SWKA, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. Your comments regarding the confusion on which wing you booked is very disappointing considering we are very clear with Travel Management Companies about our set up to avoid this sort of confusion. If you have time please... More 

Waihi
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We again enjoyed another stay at this superb hotel. On arrival we were greeted cheerfully and our booking was handled efficiently. Our room 454 was very spacious and had a full kitchen, separate lounge, bedroom and a very large bathroom with a separate bath and shower. The view over the car park building towards the harbour was great. The restaurant... More 

Helpful?
Thank rosscooper
David L, Manager at Heritage Auckland, responded to this review

Dear rosscooper, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and I am glad you enjoyed the your room and the various facilities we have. Thank you again for your kind words... More 

Kansas City, Missouri
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The place is kept clean, staff are all very friendly, and the location is perfect. I stayed here for a work trip but we had some extra down time, the staff were happy to recommend local attractions, restaurants, etc.

Helpful?
Thank acbender
David L, Manager at Heritage Auckland, responded to this review

Dear acbender, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you for acknowledging our wonderful staff. Thank you again for your kind words and we certainly hope to host you... More 

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Heritage Auckland on a number of occasions for both work and leisure. The hotel is in a great central location, the rooms are very spacious and have a good outlook. Most importantly they seem to have a great culture. Maria in the restaurant at breakfast always has the warmest welcome. Well done Heritage Auckland!

Helpful?
Thank Rachel A
David L, Manager at Heritage Auckland, responded to this review

Dear Rachel A, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and I am glad you enjoyed your room. Thank you for acknowledging the wonderful service you received from Maria and please... More 

Bay of Plenty Region, New Zealand
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

so I have always stayed in the heritage building when staying at The Heritage Auckland, however this time I was put in the tower block and was very happy with it. The Hotel is made up of an old heritage building which has been converted and a new tower block built as a hotel I think. My room had a... More 

Helpful?
Thank GregMNZ
David L, Manager at Heritage Auckland, responded to this review

Dear GregMNZ, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and I am glad you enjoyed the Tower Wing. Thank you again for your kind words and we certainly hope to host... More 

Waikato, New Zealand
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We decided to stay in the City for the night as we were going to a show, and thought why not make it a time to enjoy and relax. Our room was very clean with heaps of room. Staff were all very helpful and pleasant. Our meal at night and breakfast in the morning was of a high standard. Enjoyed... More 

Helpful?
Thank CJBRSR
David L, Manager at Heritage Auckland, responded to this review

Dear CJBRSR, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and I am glad you enjoyed the room and our scrumptious breakfast buffet, your description was very accurate. Thank you again for... More 

Jakarta, Indonesia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at Heritage Auckland Tower Wing on two non-consecutive nights with a tour group. During the first check out, I was informed that one of the rooms had an internet charge. Guests were confused as they followed the instruction for the free wi-fi exactly, but didn't make a fuss out of it and paid. Reception didn't offer any solution... More 

Helpful?
1 Thank amei29
Stanthorpe, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only stayed a couple of nights to get a bit of a look at Auckland and this was a good choice. The staff and service were excellent food in the restaurant spot on. The room did the job and was very quiet. Easy to get around the city on foot from here.

Helpful?
Thank Greg D
David L, Manager at Heritage Auckland, responded to this review

Dear Greg D, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you for acknowledging the great service you received during your stay with us. Thank you again for your kind... More 

London, United Kingdom
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I checked in early and my room was ready which was nice. However there were 2 x atomisers (for clearing the air) in the room blasting cold air but housekeeping rectified that quickly. Also - I asked for a wakeup call as I had to be ready early to drive to Hamilton and I didn't get my call. woke up... More 

Helpful?
Thank Dankins
David L, Manager at Heritage Auckland, responded to this review

Dear Dankins, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you for your comments regarding our amazing staff, please accept my apologies for the minor issues experienced and I will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Azure at the Heritage
Azure at the Heritage
Cuisines: Vegetarian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 

Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $138 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Auckland 4.5*
Number of rooms: 284
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Hotwire, Travelocity, Priceline, Agoda and Odigeo so you can book your Heritage Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand
Hotel Style:
#3 Family Hotel in Auckland
#7 Luxury Hotel in Auckland
#9 Business Hotel in Auckland
#11 Romantic Hotel in Auckland
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