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Heritage Auckland

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Heritage Auckland
Heritage Auckland
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1,571 Reviews from our TripAdvisor Community

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Showing 1,497: English reviews
San Francisco, California
Reviewed yesterday NEW

The team at the Heritage is always so welcoming personable and courteous - just really good hospitality done right. The entire building is splendid and full of character, great for a short business trip or a more relaxing holiday. Reception, restaurant and general facilities are excellent and the rooms comfortable and well appointed and many have great views over the...

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Helpful?
Thank peteransell
Munich, Germany
Reviewed 2 days ago NEW

After four weeks travelling in a small camper van, we decided to stay the last two nights at a nice hotel. We found the Heritage on booking.com and the price was fine. We were really looking forward and when we arrived, we were really surprised about the size of the hotel. At the check in they told us that we...

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Helpful?
Thank Sabrina K
Quenington, United Kingdom
Reviewed 3 days ago NEW

The hotel is styled in such a way to compliment the era of the hotel and has achieved a good and very welcoming atmosphere. We arrived to a warm reception from the reception staff, it was 9AM, just arrived from Hong Kong, we were exhausted. They made sure our room was available immediately and our cases were in our room...

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Helpful?
Thank Jdmd2015
David L, Manager at Heritage Auckland, responded to this review

Dear Jdmd2015, Thank you for sharing with our readers comments relating to your recent stay at Heritage Auckland. I am please in general that we have meet your comfort expectations. Thank you again for your review and we do look forward to hosting you again when you are next in Auckland. Kind Regards David Latu Rooms Division Manager.

West Midlands
Reviewed 3 days ago NEWvia mobile

First of twelve hotels on a small group trip it was where we met our fellow travellers on the first night. Check in was efficient and we were shown to our massive room with kitchen washing machine the lot ! More than enough to room to enable us to unpack and spread out all of our stuff the room was...

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Helpful?
Thank Pete084
David L, Manager at Heritage Auckland, responded to this review

Dear Pete084, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland I will ensure Maria is rewarded for her customer care. Thank you again for your kind words and we certainly hope to...

London
Reviewed 4 days ago NEW

Stayed here at the end of a holiday in New Zealand. Whilst it does have some character to remind it of its past as a department store (nice old wooden floors), this place is so big that it is quite soulless. The room was big but quite claustrophobic as it looked out onto the restaurant atrium and had quite gloomy...

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Helpful?
Thank lbf12345
David L, Manager at Heritage Auckland, responded to this review

Dear lbf12345, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland I am glad to hear of the wonderful service experienced. Thank you for your appreciation of our Art Deco décor and I...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

We had two nights at the hotel on a room/valet parking package. The car was driven away on arrival and brought back as we checked out, which suited us perfectly. We were upgraded to a good-sized suite with living room/kitchenette and a washer/dryer in the bathroom, which was perfect after days on the road. Good view over the harbour and...

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Helpful?
Thank Pete_IOW
David L, Manager at Heritage Auckland, responded to this review

Dear Pete_IOW, Thank you for taking the time to review our hotel on Trip Advisor and for choosing our hotel as your place of rest and relaxation. I was pleased to hear that you had a memorable experience at the Heritage Auckland we certainly hope to host you again in the near future. Kind regards, David Latu Rooms Division Manager

San Jose, California
Reviewed 1 week ago

A lovely hotel. Staff were all very nice and helpful. Room was large with a kitchenette 2 beds separated by a pocket door wall. Very clean. In a great location were you can easily walk to the Viaduct and Wharf areas as well as the Skytower center.

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Helpful?
Thank Natto
David L, Manager at Heritage Auckland, responded to this review

Dear natto, Thank you for taking the time to comment on your recent stay with us at Heritage Auckland and for choosing our hotel as your place of rest and relaxation. We appreciate your kind comments regarding our staff, room and advice given to our readers. We certainly hope to welcome you back to the Heritage again in the near...

Helsinki, Finland
Reviewed 1 week ago

I made a reservation into this Heritage hotel. Anyway I was moved into Heritage Towers, which is in a separate building, with an access to this hotel. From this Heritage Towers it is a bit longer walk to the center and complicated and long walk to the hotel's restaurant. That's why I did not even try the hotel's own restaurant....

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Helpful?
Thank Markku T
David L, Manager at Heritage Auckland, responded to this review

Dear Markku T, Thank you for sharing with our readers comments relating to your recent stay at Heritage Auckland. I am please in general that we have meet your comfort expectations. Thank you again for your review and we do look forward to hosting you again when you are next in Auckland. Kind Regards David Latu Rooms Division Manager

Reviewed 1 week ago

This was our first hotel after arriving in New Zealand. Good location - although quite a ways from airport. Rook was spacious, but had two single beds - we booked a queen. Walking distance from center of town, also good public transportation options. Nice coffee shop right across the street.

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Helpful?
Thank Sarina K
David L, Manager at Heritage Auckland, responded to this review

Dear Sarina K, Thank you for sharing with our readers comments relating to your recent stay at Heritage Auckland. I am please in general that we have meet your comfort expectations and apologies on not having the right bedding configuration for your stay. I do hope that you have enjoyed the rest of your stay in New Zealand and do...

Washington state
Reviewed 1 week ago

We booked this hotel with location in mind. Close to Queen Street, the Skytower and Viaduct Harbour, it was very convenient for us. The room was spacious, with high ceilings. The second bed had sliding doors to close for privacy. The windows, unfortunately, were overlooked by a large office building across the street but there were privacy curtains. In any...

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Helpful?
Thank Windy327
David L, Manager at Heritage Auckland, responded to this review

Dear Windy327, Thank you for taking the time to comment on your recent stay with us at Heritage Auckland and for choosing our hotel as your place of rest and relaxation. We appreciate your kind comments regarding our your stay and have taken on board your comments regarding our signage, internet and receptions desk. We certainly hope to welcome you...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 

Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $139 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Auckland 4.5*
Number of rooms: 284
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity and Agoda so you can book your Heritage Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand
Hotel Style:
#3 Family Hotel in Auckland
#8 Luxury Hotel in Auckland
#9 Business Hotel in Auckland
#11 Romantic Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from Heritage Auckland staff and other travelers.
33 questions
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See all questions (33)

Questions? Get answers from Heritage Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a harbour view room (if you like a harbour view!)”
 of 5 bubbles peteransell, yesterday | Read review
“We had inner room, was very quiet.”
 of 5 bubbles Jdmd2015, 3 days ago | Read review
“Avoid rooms overlooking the atrium”
 of 5 bubbles lbf12345, 4 days ago | Read review
“Make sure you confirm type of beds in room and check-in time.”
 of 5 bubbles , 1 week ago | Read review
“Two parts to the hotel. The hotel side which is an old building but still amazing, and the Tower side which is a newer.”
 of 5 bubbles Sooz1129, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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