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CityLife Auckland

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CityLife Auckland
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1,143 Reviews from our TripAdvisor Community

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Showing 1,085: English reviews
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Cambridge
Reviewed 2 days ago NEW

We spent our first two nights in Auckland at this hotel which was one of the best we've stayed in. The bed was comfortable and the suite had everything you could possibly need. It was in a good location and the staff were all friendly and helpful. It was a fantastic place to stay for the start of our holiday...

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Thank Lodzy
Isle of Wight, United Kingdom
Reviewed 2 days ago NEW

This hotel offers a very central location in Auckland and is a comfortable place to stay. The reception area and Zest restaurant are both very smart. The staff were friendly and helpful at all times. We had booked a one bed deluxe suite on the 11th floor, and having asked for a quiet room we did get one although it...

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Thank White-family
Reviewed 2 days ago NEWvia mobile

The location is good and central however the staff on reception weren't very friendly, a little aloof. We booked this hotel as we'd already stayed in Citylife Wellington and Heritage Queenstown and both were great. This one is not as good mainly down to service and the pricing is a little high for what's on offer. The concierge was excellent...

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Thank LauraTipp
South Hillend, null, New Zealand
Reviewed 3 days ago NEW

Lovely rooms, very comfortable beds, worked well with a 3 bedroom / 3 bathroom apartment for 3 couples with a communial lounge kitchen area to have drinks before going out to a concert. Would definitely stay here again

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Thank Vicki M
New York, NY
Reviewed 3 days ago NEWvia mobile

We stayed only one night after our international flight. We were able to check in at 7am and it was much appreciated! Great location and Zest was perfect for breakfast. Only flaw would be the pool was just ok. I would recommend a stay here!

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Thank jillywade
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

We were a family of 7 with two young kids and so we booked a three bedroom which was basically two connected rooms. The setup meant we had two big living rooms and plenty of bathrooms. The hotel has clean and modern deco, was very spacious and the kitchen was well equipped. The location was very central and you could...

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Thank jackhon800
Dunedin, New Zealand
Reviewed 6 days ago NEW

From the moment I booked I knew I was in good hands. On arrival and with other interactions with staff I found everyone without exception friendly and helpful. The room itself was clean, comfortable and with stunning views of Rangitoto and the Harbour Bridge(i was on 22 floor). It was very convenient located in the CBD with great walking access...

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Thank Paul A
Washington, DC
Reviewed 1 week ago NEW

The hotel is located in an excellent location and is quite modern going about 22 stories high. The rooms are super spacious with full kitchen, even washer/dryer. There is no dresser in bedroom - no place to place small items, eg., T-shirts, underwear, etc. I have to live out of the suite case for three day. It is very bothersome...

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Thank dangog
Brisbane, Australia
Reviewed 1 week ago

We stayed for four days. The bath room had mold growing at an alarming rate. There are holes in the plaster walls. There was no fridge bar in room so everything had to be room service. That would have been ok except room service took at least 30 - 40 mins even if it was just to get fresh towels...

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Thank allan875
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. I would like to offer my sincere apologies for the inconvenience caused to you. Clearly what you encountered was well below our usual high standards and is completely unacceptable! We have been operating at full capacity and the team have been stretched so it has been...

Umina Beach, Australia
Reviewed 1 week ago

Central location, lovely housekeeping and concierge staff, nice rooms… Yes, there are some things they could improve e.g. I asked for iced water every-time I had room service and it never once arrived and they seemed to forget to clean my room on a regular basis but when raised they put right quickly. The washing machine/dryer, with supplied powder, was...

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Thank NotMeantToFlyEconomy
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for your feedback regarding your recent stay with us - it is always our aim to ensure guests enjoy professional service and their expectations are exceeded by our caring innovative style of hospitality. Please accept my sincere apologies for any inconvenience caused to you by the team missing your request for iced water. We have been operating at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Modern spacious high-rise - In the heart of Auckland. ... more   less 

Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $169 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand
Hotel Style:
#2 Family Hotel in Auckland
#3 Business Hotel in Auckland
#4 Spa Hotel in Auckland
#7 Luxury Hotel in Auckland
#10 Romantic Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from CityLife Auckland staff and other travelers.
35 questions
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Questions? Get answers from CityLife Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms higher up have the best views, ask for a harbour view.”
 of 5 bubbles paula242, 6 days ago | Read review
“book elsewhere”
 of 5 bubbles dangog, 1 week ago | Read review
“Recommend High Floor with Sky Tower View if possible”
 of 5 bubbles worldtravelerprof, 1 week ago | Read review
“Ask for a suite, we were on the 15th floor and it was very quiet.”
 of 5 bubbles TeaShipper, 2 weeks ago | Read review
“Away from reception lane way with night club”
 of 5 bubbles Rachel701, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question