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CityLife Auckland

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CityLife Auckland
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988 Reviews from our TripAdvisor Community

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Showing 942: English reviews
New Zealand
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

great location , clean , we enjoyed the breakfast and would rate it the best hotel breakfast in NZ, will make this our go to hotel when in Auckland. Friendly helpful staff. enjoyed our stay . like the balcony which lets in fresh air .

Helpful?
Thank Janiceb188
Sydney
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had a very spacious 2 room apartment. Very light very clean. The shower over the bath isn't ideal but adequate. My third stay here and I find the staff are exceptionally helpful. The bar is OK but closed at 11.00 - a little early if you've arrived in from Australia and your body is saying it's only 9.00pm.

Helpful?
Thank Longuevilletraveller
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you your kind comments regarding our staff are very much appreciated. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. We look forward to welcoming you back to CityLife Auckland... More 

Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great location right on Queen St, with very friendly staff to greet you. The rooms were always very well done everyday. The beds were comfortable and the bathroom very clean. The gym was well appointed and it was nice having a covered swimming pool.

Helpful?
Thank Jeremy D
CAKL, General Manager at CityLife Auckland, responded to this review

We are delighted you enjoyed your stay with us! Your kind comments regarding our friendly team of staff are very much appreciated. I have shared your feedback with them! It is part of our culture to celebrate success and receiving positive feedback such as yours is an integral part of this process. We look forward to welcoming you back to... More 

Sydney, New South Wales, Australia
Level Contributor
1,500 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 679 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Rewarded for my 10th stay with the group with a nice gift - a bound leather A5 notebook. Two nights in a room on 21st floor Sky Tower and harbour views. Very comfortable bed Very spacious room (two room suite) Very fast internet with 1 Gb per day allowance. Reasonable price for a Monday and Tuesday night.

Helpful?
Thank Albywon
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you - We are delighted you enjoyed your 10th stay with us - we trust you will find the notebook useful and we look forward to welcoming you back to CityLife Auckland again soon, Kind regards Nicole Lawson, General Manager More 

Auckland, New Zealand
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Room is amazing, staff super helpful and friendly. We received a complimentary upgrade upon arrival, it is close to everything. The concierge is very knowledgeable and also very helpful. Beds are super comfortable and the rooms nice and clean. Thoroughly enjoyed the stay and highly recommend a visit.

Helpful?
Thank RussellHart
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you - We are delighted you enjoyed your stay with us! Your kind comments regarding our Beds and our Concierge team are very much appreciated. It is part of our culture to celebrate success and receiving positive feedback such as yours is an integral part of this process. We look forward to welcoming you back to CityLife Auckland again... More 

Ingham, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

went there for a week while on holidays. found the staff friendly and helpful, rooms very clean but small. In a handy position, close to the city and harbour and lots of eateries within walking distances which came in handy as it rained the while time i was there.

Helpful?
Thank tajmick
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for your feedback - we are delighted you enjoyed your stay. You may be interested to learn that we offer a variety of different room types and sizes to suit everyone. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can... More 

Whangarei, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've stayed here a few times over the past 2 months and can happily say that it is a great hotel! The rooms are good. Plenty of space, very clean and pleasant. The restaurant is excellent... Beautiful food and the sticky toffee date pudding is honestly the best desert I have in years!!! The staff are amazing! So friendly and... More 

Helpful?
Thank Big_AL_Forever
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for your great comments and feedback. We are delighted you enjoyed your stay and the fabulous dessert! Your lovely comments regarding our Food & Beverage Team are appreciated - we will recognise Georgia, Christy & Sanha's great work by rewarding them with our internal "Your Someone Special" recognition program. We certainly strive to achieve excellence in every aspect... More 

Tauranga, New Zealand
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

the rooms are good but even on the 22nd floor it was noisy. The service at reception was slow but the girls are very friendly. It is the only hotel in auckland that i have stayed at that charges a credit card charge and for that reason i will no longer stay there

Helpful?
Thank davejS9065DK
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland - we do appreciate your comments. We note your feedback with regards to the credit card surcharge - this practice is now common throughout the industry with all major Hotel chains here in NZ and in Australia having implemented this type of fee. This surcharge fee... More 

Monterrey, Mexico
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Let me start by saying I'm rarely impressed by good customer service. For me that is the most important thing in hospitality and this hotel has done it, they have three incredibly kind women in front desk who will do anything to assist you. For the housekeeping staff I called them requesting to clean my room and in less than... More 

Helpful?
Thank Jorge G
CAKL, General Manager at CityLife Auckland, responded to this review

We are delighted you enjoyed your stay with us! Your kind comments regarding our Reception & HousekeepingTeam are very much appreciated. I have shared your feedback with them! It is part of our culture to celebrate success and receiving positive feedback such as yours is an integral part of this process. We will recognise their great work by rewarding them... More 

Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here 3 nights with family while visiting Auckland. We had a two bedroom suite and it was spacious, clean, comfortable with all the comforts of home. The staff at the hotel were especially friendly and attentive. The location is was good. Overall I don't know how much walking around downtown Auckland I would do late at night, but it... More 

Helpful?
Thank Sweetque
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. We are delighted that you enjoyed your stay with us and you were impressed with spacious suites. You will be pleased to learn that we are in the final stages of planning our room refurbishment, which will address the step up into the bath in our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Modern spacious high-rise - In the heart of Auckland. ... more   less 

Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $133 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand
Hotel Style:
#2 Family Hotel in Auckland
#3 Business Hotel in Auckland
#4 Spa Hotel in Auckland
#5 Luxury Hotel in Auckland
#10 Romantic Hotel in Auckland
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