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CityLife Auckland

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CityLife Auckland
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956 Reviews from our TripAdvisor Community

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Showing 912: English reviews
Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I had a 1bdrm suite on the 19th floor, with full kitchen and living/dining. All I can say is I was gutted it was all for just one night! Well that's not all... As a Heritage Hotel they have excellent quality beds and pillows - so good. Also this chain have the Manuka Spa bath products - think bath soak... More 

Helpful?
1 Thank VanKiwi
Wellington
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

City Life was a very good place to stay in Auckland Central. Excellent staff, very comfortable room, and the restaurant was pretty good. Great location, handy to everything but still quiet even though right in the middle of the CBD. I would not recommend it for people with kids, but great for everyone else.

Helpful?
Thank Sue_Esterman
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Apart from the location you have to be impressed with the nothing is too much bother attitude of the staff. They do the small things right as well. Good size refrigerator, washing machine and dryer, cooking bench top, plunger coffee. We will certainly come back here again.

Helpful?
Thank Jaymz D
Brisbane, Australia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The City Life was a very good option for my one night stay in Auckland. The room had all the amenities i required, was clean and comfortable. Some additional touches I appreciated such as green tea and plunger coffee provided for free use. Some small items didn't work - the heated towel rail, for example. Overall, minor faults did not... More 

Helpful?
Thank Neil M
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great surprise for us to recently be "stuck in Auckland because our flights were cancelled, FOG". We ended up here for 3 wonderful nights and huge amounts of memories. The staff were incredibly helpful with securing a room for what was to be one night but turned very quickly into 3. We had room service because of one... More 

Helpful?
Thank 305sherg
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for your kind feedback - We are delighted you enjoyed your stay with us and the team was able to ensure a positive outcome of what can often be a very stressful situation when flights are delayed. Your kind comments regarding the team are very much appreciated. It is always our aim to ensure guests enjoy professional service... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

2 night stay for the weekend Friday and Saturday evening. Check in a breeze staff are so friendly and helpful. Ordered room service 2 nights in a row and it was delivered super promptly. Room is spacious bedroom is comfy. Issues and very minor ones at that lay out of bathroom with bathtub, the toilet is squashed in behind the... More 

Helpful?
Thank Annmarie H
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay with us at CityLife on your recent trip to Auckland. We are delighted that overall you enjoyed your stay with us! Your kind comments regarding the staff are very much appreciated. It is always our aim to ensure guests enjoy professional service and their expectations are exceeded by our caring innovative style of hospitality.... More 

Papamoa, Bay of Plenty, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stay at the Citylife Auckland quite often and the staff always make it feel like we are "coming home" However, this last weekend they went beyond the call of duty and made our weekend so special. I booked the weekend for our wedding anniversary and advised them on booking that it was a special weekend as... More 

Helpful?
Thank Mandy H
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing CityLife Auckland to be your special place to celebrate! I am thrilled you were both made to feel like you were staying at your "home away from home" - your wonderful feedback is very much appreciated and has been shared with the team. It is part of our culture to celebrate success and receiving positive feedback... More 

New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent experience at City Life Auckland. We were a little bit difficult with 2 rooms one night, and 3 rooms the next - but the hotel managed to get us 3 interconnecting rooms, without needing to move. The staff were very inviting, and also efficient with our requests (e.g. roll away beds). Great central location - would definitely recommend, especially... More 

Helpful?
Thank bridgetcmooney
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. We are delighted that you enjoyed your stay with us and we exceeded your expectations. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the... More 

Christchurch, New Zealand
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Was very happy with the layout of the room, a lot of space plus very important was that I could plug my portable hard-drive into the TV and have it work. Was very disappointed though with the Hotel Wi-Fi best described as inconsistent at the best of times, regardless if I was in my room or in the hotel lobby.

Helpful?
Thank Steve P
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. We are delighted that you enjoyed your stay with us. Please accept my sincere apologies for the inconvenience caused by the inconsistent WIFI - we are currently reviewing our provider options so will pass on this feedback as agree WIFI is an important aspect for everyone.... More 

Honolulu, Hawaii
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on the first night in New Zealand. No complaints from my wife and I. The place was clean and bed was extremely comfortable. Location is great. Lots of shops and stores near by that is right off Queens St. The Skytower is walking distance and the scenery is endless. I would stay here again.

Helpful?
1 Thank Mark V
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. We are delighted that you enjoyed your stay with us and we exceeded your expectations. We look forward to hosting you again soon, Kind regards Nicole Lawson, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Modern spacious high-rise - In the heart of Auckland. ... more   less 

Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $121 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand
Hotel Style:
#2 Family Hotel in Auckland
#3 Spa Hotel in Auckland
#3 Business Hotel in Auckland
#5 Luxury Hotel in Auckland
#10 Romantic Hotel in Auckland
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