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147 Quay Street Princes Wharf, Auckland Central, Auckland 1010 New Zealand
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Traveler (1355)
Room & Suite (625)
Dining (141)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-out
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Auckland
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 72 hotels in Auckland Central
Location
4.7
Cleanliness
4.6
Service
4.4
Value
3.9
Sleek rooms, gorgeous views, the perfect location - have it all at Hilton Auckland. Our waterfront hotel has sundecks, private balconies and walls of windows for views of the harbour you won't find anywhere else. We're a quick walk from the central business district and Quay Street restaurants, shops and nightlife. Our 24-hour concierge team is happy to set up sightseeing tours during your stay. Enjoy fresh seafood in FISH Restaurant, complete with panoramic harbour views, or head downstairs to Bellini Bar for coffee, a bite to eat or expertly mixed cocktail. Our outdoor lap pool is on the fourth floor of the hotel, suspended above the wharf. Swim to the end of the pool to see the underwater viewing window that looks out to the harbour over to the North Shore.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Highchairs available
Paid private parking on-site
Paid wifi
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Refrigerator
Electric kettle
On-demand movies
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Modern
Languages Spoken
English, French, Spanish, Chinese and 4 more
3130Reviews33Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Amy L wrote a review Sep 24
3 contributions
I picked this location because I wanted to be near the water - it exceeded my expectations with everything. I arrived at 7:30 am not expecting my room to be ready but it was. I not only had a beautiful spacious room with a water view and a balcony, the 2 on-site restaurants had incredible water views and the food and wine was excellent. The service was so friendly and helpful. Usually hotel restaurants are mediocre, this is not the case here, I would recommend the restaurants even if you are not staying on site, highly recommend, I will return.
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Date of stay: September 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Scott Thomson, General Manager at Hilton Auckland
Responded 3 days ago
Kia Ora Auckamy, Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our room and the food! Auckamy, thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TamsBrisbane wrote a review Sep 21
Brisbane63 contributions69 helpful votes
We stayed 2 nights in the Bow Suite which is a large panoramic suite overlooking the Harbour. It is beautifully appointed with extremely high quality bedding and toiletries. We actually ate breakfast and dinner both nights in the hotel and not only was the food faultless and delicious it was reasonably priced and I mean this in the sense that there was not a premium just because it was in the hotel. This Hotel reinvigorated my opinion of Hilton as it was not tired, the Staff are Outstanding and we would definitely stay there again- happy to recommend the Suite we stayed in if you are looking for something special.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Scott Thomson, General Manager at Hilton Auckland
Responded 1 week ago
Kia Ora Tams, Thank you for your review on TripAdvisor following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our Bow Suite and harbour view! Tams, thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Chen wrote a review Sep 3
Wellington, New Zealand6 contributions1 helpful vote
We stayed in Auckland for a romantic weekend getaway from the family, when we arrived we asked for recommended restaurants and explained what we wanted to do. Within a few minutes they came up with a great plan for us ! It was really nice - on the flip side however, the room was shabby, furniture was tired and mould and hair in the bathroom. We will visit again, but not because of the room, but the people that work there !
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Scott Thomson, General Manager at Hilton Auckland
Responded 3 weeks ago
Kia Ora Roam, Thank you for taking the time to post your review following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matthew T wrote a review Sep 3
5 contributions
When we arrived we were very happy to see the hotels location. It sits at the end of an old Pier sticking out into the Harbour. Gorgeous views! Food was excellent at the Bellini bar and the staff was great! Right in downtown within walking distance of lots of food and shopping options. Highly recommend it!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Scott Thomson, General Manager at Hilton Auckland
Responded 3 weeks ago
Kia Ora Matthew, Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our location. (name), thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perry B wrote a review Aug 2022
Hong Kong, China2423 contributions1790 helpful votes
Had a fabulous time in April here upon my return to the City from parts further South. I LOVED my upgrade Balcony Harbour View room and the views were simply stunning. The staff had been incredibly helpful and helped me to get prepared for every contingency.
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: Naturally, the Harbour view rooms are special but come at a premium.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Scott Thomson, General Manager at Hilton Auckland
Responded 4 weeks ago
Kia Ora Perry, Thank you for your review following your stay in April with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our King Deluxe Harbour View room. Perry, thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darren J wrote a review Aug 2022
Sydney, Australia3 contributions1 helpful vote
I have stayed at Hilton Auckland on multiple occasions. Great location but charging addition $10 for diamond breakfast is a deal breaker for me. If anyone from revenue management reads this then consider that my next hotel stay in Auckland for 10 days next month will be at the Hyatt.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Scott Thomson, General Manager at Hilton Auckland
Responded 4 weeks ago
Kia Ora SandShakyaus, Thank you for taking the time to provide this feedback in TripAdvisor. We pride ourselves in giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance. Your feedback has been taken on board and is being reviewed by our revenue team. We hope to have the opportunity to make it right in the future. Kind regards, Roy Assadi Director of Operations - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trev Palupe-Grant wrote a review Aug 2022
Auckland, New Zealand2 contributions
Absolutely enjoyed our stay. From the moment we checked-in to check-out we were well looked after. In our room we were greeted with a bottle of wine and chocolates! Very nice touch. Food, facilities and service top notch! Thank you Hilton Team! Much appreciated
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Scott Thomson, General Manager at Hilton Auckland
Responded 4 weeks ago
Kia Ora dj_leva, Thank you for taking the time to post your review on TripAdvisor following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us for your Wedding Anniversary! It was our pleasure to have you stay with us. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horizon_The_Island wrote a review Aug 2022
Dunedin, New Zealand93 contributions76 helpful votes
This is a beautiful hotel right on the Auckland waterfront. I had a harbour side room, it was like being on a luxurious ship or cruise! The bed was comfortable and the balcony idyllic with the doors opening out to cool breezes from the sea below and across to the islands, suburbs and small peninsulas which characterise Auckland's topography and seascape. The breakfast is the highlight of staying here, both the nautical themed restaurant where it is served and the delicious, scrumptious and memorable dishes to choose from. My only critique of this hotel is that there is virtually no sound proofing between rooms which limits opportunities for privacy. I could hear complete conservations in the corridor, even though people were speaking in regular voices at normal sound pitch (they weren't loud at all). I could hear a family in the room next door to mine, and they were speaking very quietly. This was not a problem as it was very quiet in the evening, but it could be if there were loud neighbouring guests (or even people who weren't loud but stayed up late watching TV, listening to music or talking - none of these activities would have to be loud to hear them in one's own room). I would like this Hilton to be my "regular", go-too hotel in Auckland, but given the problem with sound proofing between rooms and to corridors I will try other establishments in the meantime during my regular visits to Auckland. But the location and sumptuous reception areas, restaurants, bars, cafes, balconies and verandas would be difficult to surpass.
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Date of stay: January 2022
Location
Service
Sleep Quality
Room Tip: Pay a bit extra and get a room on the harbour with a view
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Scott Thomson, General Manager at Hilton Auckland
Responded Aug 22, 2022
Kia Ora! Thank you for taking the time to post your review following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we really hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hamlee wrote a review Aug 2022
Auckland Central, New Zealand21 contributions30 helpful votes
We have been staying at the Hilton Auckland for a couple of key family birthdays. With another one coming up in September. We like the Hilton Auckland and have had many great experiences at Hilton properties. The team at the Hilton Auckland have been great ensuring that these family events go as well as could and that our family are well looked after. I would go as far to say that the team really get into the planning and execution ensuring these events are memorable for all. One of the team members in particular goes that extra mile to ensure when things sometimes don’t go to plan ( and we all know that sometimes this happens) they are sorted out very quickly. Young Song has been exceptional in respect to dealing with a couple of incidents and turning these around very quickly. We wanted to take the time to acknowledge Young and his team for how they really care about making things right when they sometimes go wrong and we acknowledge there is a certain skill to that that Young certainly has. If you are looking for a fantastic personalised touch during your next holiday, celebration or business trip, get in touch with Young Song and his team at the Hilton Auckland. They are a safe pair of hands! Thanks Young & Team Hilton Auckland.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Scott Thomson, General Manager at Hilton Auckland
Responded Aug 22, 2022
Kia Ora Hamlee, Thank you for your review on TripAdvisor following your time with us at Hilton Auckland. It is and will always be our pleasure to have you and your family celebrate milestones and occasions here, and it's so great to know that we are a part of your family's memorable moments. Hamlee, thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chelsea C wrote a review Aug 2022
1 contribution
We were celebrating our honeymoon and couldn’t of picked a better hotel and location. The on-site staff were amazing and the restaurant Fish attended to all our needs. The food was incredible🤗🥰 The location was central to everything and the views were breathtakingly beautiful.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Scott Thomson, General Manager at Hilton Auckland
Responded Aug 22, 2022
Kia Ora Chelsea, Thank you for your review on TripAdvisor following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us for your honeymoon and it’s so great to hear you have enjoyed your time here. Thank you again, Chelsea, and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$207 - $309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton auckland hotel auckland central, auckland hilton
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
187
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Frequently Asked Questions about Hilton Auckland
Which popular attractions are close to Hilton Auckland?
Nearby attractions include New Zealand Maritime Museum (0.2 miles), Ferry Building (0.2 miles), and Coast-to-Coast Walkway (0.2 miles).
What are some of the property amenities at Hilton Auckland?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Auckland?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Auckland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Auckland?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hilton Auckland?
Conveniently located restaurants include Ahi, The Shucker Brothers, and Soul Bar and Bistro.
Are there opportunities to exercise at Hilton Auckland?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hilton Auckland located near the city center?
Yes, it is 0.7 miles away from the center of Auckland Central.
Are any cleaning services offered at Hilton Auckland?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Auckland offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Auckland?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Japanese, and Dutch.