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Hilton Auckland

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Traveler (1481)
Room & Suite (643)
Dining (129)
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About

#18 of 71 hotels in Auckland Central
Location
4.7
Cleanliness
4.6
Service
4.4
Value
3.9
2023 Travelers' Choice Best of the Best
Sleek rooms, gorgeous views, the perfect location - have it all at Hilton Auckland. Our waterfront hotel has sundecks, private balconies and walls of windows for views of the harbour you won't find anywhere else. We're a quick walk from the central business district and Quay Street restaurants, shops and nightlife. Our 24-hour concierge team is happy to set up sightseeing tours during your stay. Enjoy fresh seafood in FISH Restaurant, complete with panoramic harbour views, or head downstairs to Bellini Bar for coffee, a bite to eat or expertly mixed cocktail. Our outdoor lap pool is on the fourth floor of the hotel, suspended above the wharf. Swim to the end of the pool to see the underwater viewing window that looks out to the harbour over to the North Shore.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Highchairs available
Taxi service
Paid private parking on-site
Paid wifi
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Refrigerator
Electric kettle
On-demand movies
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Harbor View
Business
Languages Spoken
English, French, Spanish, Chinese and 4 more
Hotel links
Special Offer:Hilton Honors Discount
3,264Reviews36Q+A100Room tips
Traveler rating
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BayAreaCouple2 wrote a review Apr 12
Bay Area15 contributions8 helpful votes
This is a basic Hilton so you will pay a lot for not many amenities. There is not even a little store with basic things you may want to buy. However, it is in a perfect location. I think their website fails to mention that you can get a supper shuttle at the airport that will go to their hotel. It is reasonable and the hotel will arrange a super shuttle pick up. You can get a small credit for not having housekeeping come in but you have to use it by the next day…something that really isn’t described and you have to ask about.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Ask if a ship will be docked next to them
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Hotels, General Manager at Hilton Auckland
Responded 1 week ago
Kia Ora, Thank you for your sharing your experience with us. We appreciate the feedback; it is comments like these that help us improve future stays. Thank you again, and we hope to welcome you again at Hilton Auckland. Kind regards, Scott Thomson General Manager- Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LeeK42 wrote a review Sep 2023
Seattle, Washington6 contributions4 helpful votes
Hotel's Favorite
We had an amazing time at the Hilton Auckland. Great breakfast with fresh squeezed orange juice and great food. We don’t usually like continental breakfasts, but this one is outstanding. The hostess, Katelyn remembered our drink preferences by the third day. We loved the view of the harbor and sunrise coming in the window.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hilton Hotels, General Manager at Hilton Auckland
Responded Sep 11, 2023
Kia Ora, Thank you for your review on TripAdvisor following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities and the hospitality provided by our team especially Katelyn. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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foodieluvtravel wrote a review Apr 9
Wellington, New Zealand104 contributions43 helpful votes
It has been so many years since we stayed at this hotel in Auckland. The balcony was very generous, the aircon was wonderfully cool, great water pressure, fluffy towels. I thought the bed could be a bit firmer. Some of the pillows were too soft for me. I still loved my stay and would be happy to visit again.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Hotels, General Manager at Hilton Auckland
Responded 1 week ago
Kia Ora, Thank you for sharing your review with us! We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager- Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TheDoor_isopen wrote a review Apr 9
Tuggeranong, Australia2863 contributions1547 helpful votes
+1
I really liked this stay at the hotel mainly because we actually got to see the view from our harbour view room. (The first stay a few years ago our view was marred by cruise ship and all we saw was a view into cabins.) If you call the hotel before you book they can tell you if a ship is docked on the dates you are staying. Apart from the great view and balcony, our rooms were stylish, spotless, with new marble bathrooms and an excellent little coffee machine. I especially like the way you can book interconnecting rooms and be guaranteed you’ll get them. The location is excellent, the pool is pretty and the bar is inviting. At breakfast I was a bit surprised to have to pay extra for barista coffee, but overall, a nice hotel.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Go early for breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Hotels, General Manager at Hilton Auckland
Responded 1 week ago
Kia Ora, Thank you for taking the time to post your review on TripAdvisor following your stay at Hilton Auckland. It was our pleasure having you stay with us, and we are delighted that you enjoyed the experience at our hotel. Thank you again, and we hope to welcome you back in the near future at Hilton Auckland. Kind regards, Scott Thomson General Manager- Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryuen wrote a review Apr 5
Hong Kong, China132 contributions75 helpful votes
The room was spacious, and the view at the Auckland harbour was the best thing of this hotel. The staff in this hotel was so attentive and have a prompt reply via the Hilton apps. Really appreciate for the great service and the in room dining was really delicious. The bathroom of the room was a bit dated but still a fabulous stay at Hilton Auckland :)
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Date of stay: June 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Hotels, General Manager at Hilton Auckland
Responded 2 weeks ago
Kia Ora, Thank you for your review on Tripadvisor following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed the room, the service and the in- room dining. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steves_Rickshaw wrote a review Mar 2024
Tucson, Arizona435 contributions275 helpful votes
+1
I’ll start with the positives. It’s a great central location. Nice breakfast. BUT. The rooms are dirty dusty and moldy. We had 3 rooms over 2 stays so can verify the lack of cleanliness. The reception seems like robots. I checked in, walked to the elevators, forgot to ask a question, so went back - it was maybe 20 seconds. And she looked at me completely puzzled and asked if I was staying at the hotel. When asking where in the hotel a room is, they had no clue. You pay more for an upgraded water view. But most of the time there is a cruise ship blocking the view and you end up looking directly into someone’s cabin,
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Hotels, General Manager at Hilton Auckland
Responded 1 week ago
Kia Ora Steves, We would like to extend our gratitude for sharing your feedback with us. It is through comments like yours that we are able to improve our service and provide a better experience for our guests. It is wonderful reading that you enjoyed our unique location and our breakfast service. We regret to hear that the cleanliness of our hotel did not meet your expectations during your stay and we apologize for any inconvenience caused. We are committed to providing the highest level of service and cleanliness to our guests, and saddened that we fell short in your case We take all feedback seriously and have taken immediate action to improve our services. Steves, thank you again and we hope to welcome you back in the future. Kind regards, Scott Thomson General Manager- Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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waldorf53 wrote a review Mar 2024
Lytham St Anne's, United Kingdom1436 contributions425 helpful votes
Nice centrally located hotel, easily walkable into most of the city and to the cruise ship terminals. Breakfast was good with plenty of selection and the staff were all efficient and friendly. There is a nice terrace overlooking the water for you to eat and drink.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Hotels, General Manager at Hilton Auckland
Responded 2 weeks ago
Kia Ora, Thank you for your review on Tripadvisor following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our location, hospitality and dining options. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Merwyn M wrote a review Mar 2024
Melbourne, Australia9 contributions15 helpful votes
If you intend cruising to New Zealand and Auckland is your starting point or port of disembarkation then this hotel is a must.The cruise ships dock virtually within a few minutes walk from the hotel.The rooms are functional and spotlessly clean and the staff very proffessional
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Hotels, General Manager at Hilton Auckland
Responded 4 weeks ago
Kia Ora, Thank you for your review on TripAdvisor following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarahanne08 wrote a review Mar 2024
Warrington, United Kingdom75 contributions41 helpful votes
We had a great time during our 6 day stay. We arrived a couple of hours early but reception staff were efficient and still got us into our room after a short wait. Our room 732 was at the side of hotel. It had a lovely balcony which had partial views of the harbour. It did face apartments, which wasn’t a problem for us as we were sightseeing most of the time, but I can understand it could be disappointing. The advantage for us was that the position was quieter than bay view rooms as there were a number of cruise ships coming and going during our stay. Our room was clean and the bed really comfortable. Continental breakfast was included in our stay. Full cooked breakfast had an additional cost for us, but continental had great choice and good quality we just stayed with that. Just a special recognition for Victor and Hoyoung. Victor was so welcoming and explained the breakfast arrangements clearly. Hoyoung provided good table service. Our evening meal service in the Fish restaurant was slow, but when it arrived the food was good. I had fish and chips. The batter was nice and crispy. The positive was that without asking they apologised for the service and reduced our bill accordingly. The location is ideal for the ferries and downtown Auckland. During our stay Angky on reception was very helpful. We had a lovely stay and felt nothing was too much trouble.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: The cruise ships are moored next to hotel and definitely obscure views and can be noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Hotels, General Manager at Hilton Auckland
Responded 4 weeks ago
Kia Ora Sarah, Thank you for sharing your wonderful experience with us. We truly appreciate your kind words and are delighted to hear that you enjoyed your stay at Hilton Auckland. We apologize for the delayed service in the Fish restaurant; however, we’re glad that the food quality met your expectations. We also appreciate your kind words about Victor, Ho Young, and Angky. Our team strives to make every guest’s stay memorable and it’s heartwarming to know that you had a great stay. Thank you again, Sarah, and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darwin K wrote a review Mar 2024
3 contributions
This is what I call a “well managed “ hotel. By that I mean the manager trains his staff to not do anything over and above the reservation. We were coming off a 20 hour flight. We got to the hotel about 10:30 am. I had been communicating with the hotel by text message about this and asked them to have a room ready for us and possibly an upgrade. Always the same response. “ although not guaranteed we will do our best to accommodate you “ We get to check in and were told that because they were full last night no rooms are available. You’re telling me no rooms were cleaned before 10:30? Not everyone gets a late check out. AND. No upgrades. You’re telling me that EVERY upgraded room booked for more money than a standard room? NOT BLOODY LIKELY. So we go eat lunch and then sit until 1:30 and I text again. “How much longer? You’re telling me no rooms have been cleaned since 10:30? Within 10 minutes I get a response that OUR ROOM IS READY. Magical. AND we noticed there were many people that got their rooms before us. I’m sure we’ll never come back to Auckland but if we do we will not stay here. WELL DONE, MANAGER.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Hotels, General Manager at Hilton Auckland
Responded 4 weeks ago
Kia Ora Darwin, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We understand your frustration regarding the availability of rooms upon your arrival and the lack of acknowledgment of your Diamond status. Your feedback regarding the communication and room will be shared with our team to ensure improvements are made. When you have a spare moment, please reach out to our front office team if you would like to discuss this with us further and we will try our best to make this situation right for you. Kind Regards, Scott Thomson General Manager - Hilton Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$180 - $209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton auckland hotel auckland central, auckland hilton
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
187
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON AUCKLAND $186 ($̶4̶5̶8̶) - Updated 2024 Prices & Hotel Reviews - New Zealand

Frequently Asked Questions about Hilton Auckland
Which popular attractions are close to Hilton Auckland?
Nearby attractions include New Zealand Maritime Museum (0.2 miles), Ferry Building (0.2 miles), and Coast-to-Coast Walkway (0.2 miles).
What are some of the property amenities at Hilton Auckland?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Auckland?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Auckland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Auckland?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hilton Auckland?
Conveniently located restaurants include Ahi., Beast & Butterflies Auckland, and Giraffe Restaurant.
Are there opportunities to exercise at Hilton Auckland?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hilton Auckland located near the city center?
Yes, it is 0.7 miles away from the center of Auckland Central.
Are any cleaning services offered at Hilton Auckland?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Auckland offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Auckland?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Japanese, and Dutch.