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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,552 Reviews from our TripAdvisor Community

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Showing 1,410: English reviews
Reviewed 2 weeks ago

This hotel is everything that I expect a first class hotel to be... the location in the city is great, the staff is friendly and helpful, and the rooms are quiet and well appointed. The breakfast buffet offered at the hotel is also first rate.

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Helpful?
Thank Richard M
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Richard M, Thank you for your review of our hotel. We were delighted to hear you had an enjoyable stay with us and found our team friendly and helpful. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team

Vancouver, Canada
Reviewed 2 weeks ago

Very happy with the hotel location and room. The staff were extremely friendly and helpful. Staff at the front desk made every effort to find a room before the official check in time. Excellent meal in the restaurant.

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Helpful?
Thank aquamaster1948
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear aquamaster1948, Thank you for your review of our hotel. We were delighted to hear you enjoyed your stay with us here at Crowne Plaza Auckland, particularly our location and the service you received from our team. We look forward to welcoming you back to stay with us again on your next visit to New Zealand. Warm Regards, The Crowne...

Chicago, Illinois
Reviewed 2 weeks ago

Stayed a couple nights in November 2016. Hotel was clean, and had a great location with easy access to all of central Auckland attractions, as well as easy access to the Skybus to the airport. The staff person was kind enough to give us a room for an early check-in at 930am coming from a flight from the USA. The...

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Helpful?
Thank goduke2016
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear goduke2016, Thank you for your review of our hotel following your recent stay with us. We were so pleased to hear you had an enjoyable stay and particularly enjoyed our location in the centre of the city. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team

Cairns, Australia
Reviewed 2 weeks ago

Great location of hotel, Beds were very comfy. No request was too hard for the staff team, I would recommend for anybody wanting a good quiets night rest. Ankit from concierge was very personable and great made some great recommendations. Also the T.V's must be brand new and are a lot bigger than any hotel i have stayed in previously.

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Helpful?
Thank ReviewsbyRig
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear ReviewsbyRig, Thank you for taking the time to share your feedback following your recent stay with us. We were delighted to hear you had a comfortable stay and enjoyed a great nights sleep. We know how important a comfortable nights rest is when travelling away from home. It is great to hear you also enjoyed the interaction you had...

Berkeley, California
Reviewed 2 weeks ago

The hotel is located at the center of the CBD with many attractions nearby. The rooms have very good sounds insulation and are spacious. There is an on site laundry room and a small gym. The breakfast bar is very good with good food options. Overall, highly recommended.

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Helpful?
Thank Mike H
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Mike H, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. Thank you for your recommendation and we look forward to welcoming you back to stay with us again soon. Warm Regards, The Crowne Plaza Auckland...

Dorset, UK
Reviewed 2 weeks ago via mobile

Like all hotels, motels and guest houses in New Zealand, we got a friendly welcome at the Crowne Plaza which was great after a long and tiring journey. The bed and pillows were comfortable and we got a reasonable rest and overcame our jet lag. The buffet breakfast was extensive and replenished efficiently, even when there was a rage tour...

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Thank baglan
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear baglan, Thank you for taking the time to share your feedback following your recent stay with us at Crowne Plaza Auckland. We were delighted to hear you enjoyed a well earned rest after your long journey from the UK. We were also pleased to hear you enjoyed our buffet breakfast in Aria Restaurant and thank you for your comments...

Reviewed 2 weeks ago via mobile

We stayed here as part of a company conference. The hotel is clean and the staff are friendly. Bar area is spacious and a good place to socialise. Breakfast was buffet style and well serviced. Would recommend if you're looking for a reasonably priced hotel.

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Thank Phil M
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Phil M, Thank you for taking the time to write a review of our hotel. We were pleased to hear you enjoyed your time here for your conference. Thank you for your recommendation and we look forward to welcoming you back to stay with us again. Warm Regards, The team at Crowne Plaza Auckland

Ramat Gan, Israel
Reviewed 3 weeks ago

Good location, little bit old need to renovate, level of maintenance is not sky rocketing Staff is nice and efficient Gym is disappointing so I decide to run along the beach Breakfast is Okay but not more than that

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Thank pinnir
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear pinnir, Thank you for your review of our hotel. We were pleased to hear that you enjoyed the location of our hotel and the service from our team throughout your stay. We hope to welcome you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team

Guwahati, India
Reviewed 3 weeks ago

We stayed in this hotel two times earlier this year. It is very conveniently located, with Sky Tower (and the Casino) adjacent to it and the waterfront within the walking distance. There are many shopping and dining options around. Rooms are nice and tidy, and the buffet breakfast has many options. I have no hesitation in recommending it……..

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Helpful?
Thank IamSSinha
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear IamSSinha, Thank you for your feedback following your stays with us earlier in the year. We were so pleased to hear you enjoyed your time here at Crowne Plaza Auckland and particularly enjoyed our location and breakfast in Aria Restaurant. Thank you for your recommendation and we look forward to welcoming you back to stay with us again in...

Hamilton, New Zealand
Reviewed 3 weeks ago

The lobby looks good and the rest doesn't disappoint. I quite like the bar in the lobby as, when travelling alone, you can see what is happening around rather than being tucked in a corner. Service is great from start to finish - all staff go out of their way to help. The rooms are spacious. Hey - this isn't...

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Helpful?
Thank Wayne K
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Wayne K, Thank you for taking the time to write a review of your recent stay with us. We were delighted to hear you enjoyed your stay, particularly the service you received from our team throughout the hotel. We look forward to welcoming you back to stay with us again on your next visit up to Auckland. Warm Regards,...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $165 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, HotelTravel.com, Priceline, Orbitz, IHG, Travelocity, Odigeo and Agoda so you can book your Crowne Plaza Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#7 Green Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Auckland staff and other travelers.
10 questions
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1 month ago
Califon
San Francisco, California
over a year ago
Cary North Carolina

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get upgraded to the 28th club lounge floor”
 of 5 bubbles sactokw, 2 days ago | Read review
“You can have a good hike from the elevators. If that is a concern, ask for something closer.”
 of 5 bubbles wkiser44, 5 days ago | Read review
“Ask for a back facing room”
 of 5 bubbles 769mikeh769, 2 weeks ago | Read review
“Ask for a room with a view”
 of 5 bubbles Emiliamd13, 3 weeks ago | Read review
“Club floors are worth it if you can make happy hour every night”
 of 5 bubbles meghanb904, 4 weeks ago | Read review
5 of 5
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