Crowne Plaza Auckland, an IHG Hotel

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Panoramas (35)
Room & Suite (376)

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About

#24 of 70 hotels in Auckland Central
Location
4.6
Cleanliness
4.5
Service
4.4
Value
4.0
GreenLeaders Bronze level

Whether you are travelling for business or pleasure, Crowne Plaza Auckland is your winning choice for a successful getaway in Auckland City. Step outside and experience a world full of possibilities right at our doorstep.

Located in the centre of it all, Crowne Plaza Auckland is the perfect base to explore the city. New Zealand's best shopping, theatres and restaurants surround you and if you look up, you'll see the iconic Sky Tower towering above just one street over.

We are a full service hotel with 10 flexible meeting spaces, Aria Restaurant & Bar, Fitness Centre, Sauna and Business Centre.

Relax and rejuvenate during your stay in one of our 352 Standard, Premuim Rooms or Suites. Our Sleep Advantage program will ensure a good night's sleep and that you wake up for a productive day.

Make use of the customer self-parking, located next door to the hotel with direct entry. From there, enjoy the City of Sails by foot or simply access your car to explore the Auckland regions.

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Property amenities
Paid public parking nearby
Free internet
Fitness Center with Gym / Workout Room
Restaurant
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Parking garage
Wifi
Paid wifi
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
Complimentary toiletries
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish, Chinese, Czech and 4 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
2263Reviews22Q+A100Room tips
Traveler rating
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Wanderer47603410155 wrote a review Jul 2023
3 contributions
We had a pleasant stay and enjoyed the central location of this hotel to Queen St and the attached shopping and dining. The waterfront/Quay St was approx ten minutes away. The hotel breakfast was excellent.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tim Pollock, Owner at Crowne Plaza Auckland, an IHG Hotel
Responded 1 week ago
Hi Wanderer47603410155, Thanks for your feedback from your recent stay at Crowne Plaza Auckland. I am glad to read that it worked as a base for you to enjoy the FIFA womens world cup! I do hope your team is till in the hunt and hope we have the opportunity to welcome you back to the hotel. Kind Regards Tim Pollock General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Phil B wrote a review Jun 2023
Brisbane, Australia122 contributions38 helpful votes
Hotel's Favorite
We decided to change our accommodation from the Harbour end of Auckland for our last 2 nights, and despite being a member of a major European hotel group, to Crowne Plaza Auckland, following some noise and other issues at our previous hotel the week prior. As a new member of IHG rewards, I was impressed with our recognition at reception and indeed the friendliness and service from all staff we interacted with. We booked an Executive Suite and was surprised it was a 2 level room on the top floor and impressed with the generous space the suite provides. A balcony is on level 2 of the suite. The rooms are fine, if a little dated, although I understand a refurbishment program will soon be underway. Despite this, the rooms are perfectly fine. Breakfast was amazing with many options to choose from. The location of the hotel is excellent, just a few minutes from Sky city, and there are plenty of shops and restaurants nearby within easy walking distance. I highly recommend staying at Crowne Plaza Auckland and this hotel will be at the top of my list when we return.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Book the executive suite with balcony
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Tim Pollock, General Manager at Crowne Plaza Auckland, an IHG Hotel
Responded Jun 18, 2023
Good Morning PB747-8, Thank you for your feedback from your recent stay at Crowne Plaza Auckland.. I am pleased that you enjoyed the Executive Suite and that you found the breakfast in Aria and the location to your satisfaction. I hope that you enjoyed all that Auckland has to offer during your visit. Kind Regards Tim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Crayeater wrote a review Jul 2023
Hamilton, New Zealand88 contributions56 helpful votes
The same fab lady checked us in and out and she couldn't have been more welcoming to my 3 young nephews on their first ever stay in a 4 star hotel. They were well distracted by the fishpond under the stairs, leaving me to check in in peace. The boys loved the glass fronted lifts to our level 22 room with a great view of the Sky Tower. The breakfast in the morning was very impressive and the staff couldn't have been more helpful in supporting my band of first timers navigate through all the choices. It's a great location for an easy walk around the city and our stay was great value for money.
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Date of stay: July 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tim Pollock, General Manager at Crowne Plaza Auckland, an IHG Hotel
Responded 3 weeks ago
Hi Nita, Thank you for your feedback from your recent stay with us at Crowne Plaza Auckland. Great to read that the team looked after you and your nephews throughout your visit. I do hope we will have the opportunity to welcome you and your family back again in the future. Kind Regards Tim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lulugigi49 wrote a review Jun 2023
New York City, New York34 contributions40 helpful votes
It is in a great location to restaurants and shopping. We were very lucky that our room was ready early and they let us check in get refreshed after our long flight. The staff were very pleasant and kept our luggage while we got our rental car a couple days later. The room was great. I would definitely stay there again.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Tim Pollock, General Manager at Crowne Plaza Auckland, an IHG Hotel
Responded Jun 18, 2023
Hi lulugigi49, Thanks for your feedback from your stay at Crowne Plaza Auckland. Great to read that the hotel met with your satisfaction and the team could get you into your room early. I do hope you enjoyed the rest of your New Zealand adventure. Kind Regards Tim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nishant m wrote a review Jun 2023
11 contributions1 helpful vote
Very nice hotel. Rooms are spacious and comfortable, service is quick and helpful. Check-in process was tad slow but it was crowded. Various restaurants in nearby vicinity and being a pure vegetarian I wasn't disappointed. Stayed there for 3 weeks with family and overall experience was great.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tim Pollock, General Manager at Crowne Plaza Auckland, an IHG Hotel
Responded Jun 18, 2023
Hi nishantm246, Thank you for your review from your recent stay at Crowne Plaza Auckland. Glad that the location worked for you and you found restaurants that suited your requirements. Great toread that you found the experience great and we hope to welcome you back again soon. Kind Regards Tim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
noelj486 wrote a review Jun 2023
16 contributions28 helpful votes
Stayed at Crown Plaza Auckland on Business. Rooms have been refreshed and are a good standard, good gym and sauna. Easy parking building attached to Hotel with week and weekend rates. Good central location but understand it is situated by the construction site of light rail so make sure you plan your drive there. The hotel gives this information on there website. Overall a good central city hotel to stay at good rates. All the staff get a 10 out of 10
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Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tim Pollock, General Manager at Crowne Plaza Auckland, an IHG Hotel
Responded Jun 18, 2023
Hi noej486, Thank you for taking the time to post a review from your recent visit to Crowne Plaza Auckland. Great to read that the hotel met with your satisfaction for your business visit to the city. It is always pleasing to read that the staff provided good service. We look forward to welcoming you back again in the future. Kind Regards Tim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dianedinky wrote a review Jun 2023
Dunfermline, United Kingdom734 contributions201 helpful votes
Unfortunately there are alot of roadworks around the hotel so it is difficult for buses especially to get to. However, don't let this put you off. Has a superb location right over from the Sky Tower street so you'll never get lost, a friendly and knowledgeable concierge and a small shop with some good souvenirs. Best of all though is the food. The breakfasts, in my opinion, were the best I have had on my travels - and I've been to many hotels in many places over the years! Great selection, well presented, perfectly cooked and the fluffiest tastiest pancakes ever!
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Go back for seconds on the breakfasts, they are to die for
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tim Pollock, General Manager at Crowne Plaza Auckland, an IHG Hotel
Responded Jun 8, 2023
Good Morning Dianedinky, many thanks for your feedback from your recent stay with us. We are very much looking forward to the city rail link being completed! I was pleased to read that the location of the hotel worked for your visit to Auckland and that the breakfast met with your satisfaction! Hoping you enjoyed a wonderful trip around New Zealand. Kind Regards Tim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marinermark wrote a review Apr 2023
Singapore, Singapore11 contributions6 helpful votes
I have stayed at the crown plaza in Auckland, several times and always you get helpful and friendly staff at the reception. The beds are comfortable and spacious. Car parking is available and the location is central. If possible, ask for a room which is not facing Albert street as there is a lot of work ( new underground station being built ) going on in front of the hotel.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Try and get a room which is not facing Albert street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Mike Clinch wrote a review Mar 2023
Swansea, United Kingdom37 contributions53 helpful votes
A centrally located hotel within walking distance of the harbour and other attractions. Stayed here for two nights to recover from a long flight before setting off on our New Zealand odyssey. Check in is efficient and our room was on the 23rd floor which afforded views across the city. The room was spacious and clean and the king size bed very comfortable. The bathroom was stocked with good quality accessories and the shower was powerful and hot. Ideal. However, we were close to lift and the whooshing noise when it was in use would annoy some. Breakfast was a little disappointing. The buffet is expensive for what’s on offer and the quality of the food we found average at best. At the time we stayed there was major construction work in progress outside the hotel although we were out during the day so it didn’t bother us.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Ask for a room away from the lifts.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Matt_92aus wrote a review Feb 2023
Melbourne, Australia135 contributions82 helpful votes
Stayed here for 1 night. 24 hour reception makes it convenient as my flight was delayed arriving into Auckland. Room was very spacious and clean. Comfortable bed and couches. Great view. Was less than 5 min walk to Queen st shops, Sky tower, and about 15 min walk to the ferries.
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tim Pollock, General Manager at Crowne Plaza Auckland, an IHG Hotel
Responded Feb 26, 2023
Hi Matt_92aus, Thanks for your feedback from your recent stay with us at Crowne Plaza Auckland. Great to read that you enjoyed the room and our location. I do hope you enjoyed all Auckland has to offer. Kind Regards Tim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€107 - €159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza auckland hotel auckland central, auckland crowne plaza
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
352
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CROWNE PLAZA AUCKLAND, AN IHG HOTEL $113 ($̶1̶6̶1̶) - Updated 2023 Prices & Reviews - New Zealand

Frequently Asked Questions about Crowne Plaza Auckland, an IHG Hotel
Which popular attractions are close to Crowne Plaza Auckland, an IHG Hotel?
Nearby attractions include Weta Workshop Unleashed (0.06 miles), Escapade NZ (0.2 miles), and Great Escape (0.1 miles).
What are some of the property amenities at Crowne Plaza Auckland, an IHG Hotel?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and breakfast buffet.
Which room amenities are available at Crowne Plaza Auckland, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Auckland, an IHG Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Crowne Plaza Auckland, an IHG Hotel?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Auckland, an IHG Hotel?
Conveniently located restaurants include The Grove, Culprit., and Fondou Cafe.
Are there opportunities to exercise at Crowne Plaza Auckland, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Is Crowne Plaza Auckland, an IHG Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Auckland Central.
Are any cleaning services offered at Crowne Plaza Auckland, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Auckland, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Auckland, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.