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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,607 Reviews from our TripAdvisor Community

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Showing 1,457: English reviews
Reviewed 2 days ago NEWvia mobile

I expected more from the hotel. I booked it for last 2 days of our NZ trip. I was hoping for a great stay but the hotel did not live up to the expectations. The location is in downtown but the ugly part with lot of construction going on around. The lobby was nice and quaint. The room was spacious...

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Thank Mahesh M
Brisbane, Australia
Reviewed 3 days ago NEW

I've been a loyalty member of the IHG hotels for a long time and I've just checked in and it was quite disappointing to experience the awfully poor service at the check in at the Crowne plaza in Auckland. Having a platinum membership I thought I would have priority check in at reception in the line that says 'Priority' but...

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Thank cecilfernandes2016
Reviewed 3 days ago NEW

Stayed for two nights to go to a concert. Got a good deal, free upgrade and was impressed at the standard and quality of this hotel - given what I paid. Plush rooms, good room service, excellent reception and concierge. Right in the city centre. Looking forward to returning for another night or two.

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Thank TheBigTravelBoss
Perth, Australia
Reviewed 5 days ago NEWvia mobile

Visited with our small family earlier this month. Staff are generally friendly but are not of 5 star standard to be honest. The place is a little dated and breakfast is average (not very imaginative or particularly good). On the plus side, the location is great - within walking distance to shops, great restaurants and attractions. Wifi was also included,...

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Thank Eatingthecake
Sunshine Coast, Australia
Reviewed 6 days ago NEWvia mobile

Lovely stay for 10 nights. Beds soft and comfortable with a choice of pillow sizes(firm to soft). Staff very efficient and helpful. As IHG members we accessed the Club Lounge for breakfast and evening canapés and drinks. Lovely staff there with good local knowledge. Hotel nice and central to the best of Auckland.

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1Thank Runaway53
Reviewed 6 days ago NEW

We stayed for one night in December on our way to Rotorua and it was perfect. Location cannot be beaten, room was as expected, check-in/check-out was smooth and breakfast was nice. Unfortunately we pre-booked somewhere else on our way back. But next time in Auckland i wouldn't bother looking elsewhere.

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Thank Olivia S
Reviewed 1 week ago via mobile

Stayed here for just 1 night. Very nice spacious room. Very comfortable bed with great pillows. I always love pillow menus. The staff are very friendly and helpful. It's a very convenient location. The lobby bar is very nice for a meet up or quite drink. Restaurant for breakfast was very nice. A very nice buffet with enough choice. I...

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Thank Michelle S
Saint Paul, Minnesota
Reviewed 1 week ago

I'd describe this as a safe-bet hotel. You know exactly what you are going to get, it meets all expectations. It has a good location, everything is walk-able. The rooms are fine...a little worn, but totally serviceable. The staff was good. There isn't much to say other than this hotel is exactly what you would expect.

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Thank Josh B
Perth, Australia
Reviewed 1 week ago

This is a well run and well maintained property in a city centre location. Easy access to the main shopping street through the hotel's rear exits. Rooms are spacious and meet all the requirements for a premium property i.e. good quality beds and linen, comfortable seating, air-conditioning controls that work, good Wi-Fi connection, a decent TV, tea and coffee making...

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Thank Chris648
chelmsford
Reviewed 1 week ago

Great hotel very central to the city centre, good cleans and large rooms, didn't eat there so can't review restaurants,but staff very friendly and helpful, car park next door, would recommend this hotel

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Thank suejessex
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $150 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, IHG, Travelocity and Agoda so you can book your Crowne Plaza Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Auckland staff and other travelers.
10 questions
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3 months ago
Califon
San Francisco, California
over a year ago
Cary North Carolina

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best rooms are on the high floors.”
 of 5 bubbles Chris648, 1 week ago | Read review
“Ask for one of the higher floors.”
  • View on the Sky City Tower from the room on floor 20
 of 5 bubbles 870bramg, 1 week ago | Read review
“All the Rooms are nice but if you can go for a Club Room on a high floor.”
 of 5 bubbles PaulaNewZealand, 2 weeks ago | Read review
“It's not a noisy hotel , so all floors are very quiet”
 of 5 bubbles 768abouttime2, 2 weeks ago | Read review
“Ask for a room on the higher floors”
 of 5 bubbles Litoria2015, 3 weeks ago | Read review
5 of 5
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