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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
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Crowne Plaza Auckland
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1,451 Reviews from our TripAdvisor Community

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Showing 1,316: English reviews
Sydney, Australia
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff at Crowne Plaza Auckland are outstanding. Always very helpful and willing to assist. Cannot fault the service here, it is fantastic. It is also in a great location, located on a couple of minutes walk from Sky Tower with plenty of shopping and restaurants within easy walk of the hotel. The rooms are spacious, comfortable and clean. I... More 

Helpful?
Thank Robw1407
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

The Crowne Plaza is THE ideal hotel. The staff was very professional, friendly and helpful. It is so easy to get around the city when you're based at the Crowne Plaza. Looking forward to another experience at CP.

Helpful?
Thank Williette W
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review

Hi Williette W, Thank you for taking the time to write about your recent stay with us at the Crowne Plaza Auckland. I am so pleased to hear that our friendly team were able to make your stay more enjoyable. If there is any further feedback you would like to give or if I can be of any assistance in... More 

Wellington, Wellington, New Zealand
Level Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

A very good central location, nearby is Sky City, Aotea Centre and upper Queen Street. The staff are friendly and welcoming and you are quickly gliding your way up the floors to well well appointed rooms, many high enough for a view of city or harbour glimpse. The beds and pillows are especially good, in the golden zone of firm... More 

Helpful?
Thank Jim D
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review

Hi Jim D, Thank you for taking the time to review your recent stay with us at the Crowne Plaza Auckland. I am so happy to hear that you enjoyed our seamless service and our friendly team. I am glad to hear that you also enjoyed our rooms and the view from them! If there is any further feedback you... More 

Cambridge, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is really well situated within easy walking distance of the pier and sky city. Plenty of parking is available in the adjoining car park and there is a mini mart and spa in the foyer which are both great. The rooms are nice with everything you need. A coffee maker and a kettle is a nice touch as... More 

Helpful?
Thank the_larb
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review

To the_larb, Thank you for taking the time to give feedback on your recent stay with us at the Crowne Plaza Auckland. I am happy to hear that you enjoyed our great rooms and handy location. I am sorry to hear that your experience with the Wi-Fi and guest elevators was not the best. Our guest room floors are only... More 

Auckland, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Great food, great service. Modern room, very clean. Absolutley awesome Sized soft and comfy beds. The only thing missing was free wi-fi and the dinner only was a little bland. Other than that all the other good had was delicious. Convenint parking on site too at a good price.

Helpful?
Thank jaydem229
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review

To jaydem229, Thank you for taking the time to give feedback on your recent stay with us at the Crowne Plaza Auckland. I am happy to hear that you enjoyed great service from our friendly team and found the carparking location handy! I am sorry to hear you did not get to acces our Wi-Fi. We do have 30 minutes... More 

Zurich, Switzerland
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

For Staying in Auckland for business I recommend to take the Crown Plaza. Rooms are ok, maybe bathroom a bit old fashion, and good food for breakfast. Service, specially the one in the morning is very friendly and supporting any wishes you may have. In case you are staying several days and you plan to enjoy the breakfast, then pls... More 

Helpful?
Thank vcandil
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review

To vcandil, Thank you for taking the time to give feedback on your recent stay with us at the Crowne Plaza Auckland. I am happy to hear that you enjoyed your stay with us and enjoyed our great breakfast buffet. My favourite is the Crowne Omlette with a fresh juice! You are correct in saying that we are in walking... More 

Santiago
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Meets the stadards of a Crowne Plaza. Nice to know what to expect half around the world and have no surprises. Located over a shopping area. Comfortable to have access to this and a nice Thai restaurant right across the street.

Helpful?
Thank rmpangui
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review

Hi rmpangui, Thank you for taking the time to review your recent stay with us at the Crowne Plaza Auckland. I am happy to hear that you enjoyed your stay with us and you were able to have another consistently high Crowne Plaza experience akin to what you have had before within the brand across the globe. If there is... More 

Paraparaumu, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I thought the hotel room was decorated pretty tastefully and it was very tidy and clean. As a special touch i had a lavender night room spray which I thought worked so well i slept in and nearly missed the start of the conference the next day. Room was also nice and quiet.

Helpful?
Thank Silentpartner99
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review

Hi Silentpartner99, Thank you for taking the time to review your recent stay with us at the Crowne Plaza Auckland. I am happy to hear that you enjoyed your stay with us and liked the in-room aromatherapy spray. This spray is a part of our Sleep Advantage program and our guarantee to you, our guests, that we know how important... More 

Level Contributor
14 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Recently stayed for two nights in a very comfortable room and more importantly a wonderful bath! Great views if you're on the right side/floor. Modern equipment in the gym. Best buffet lunch I've had in a hotel

Helpful?
Thank Sarah S
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review

Hi Sarah S, Thank you for taking the time to review your recent stay with us at the Crowne Plaza Auckland. I am happy to hear that you enjoyed your stay with us. A bath can be the best thing after a long day and to compliment it we have available in our Deluxe rooms a fantastic Koha Spa bath... More 

Tulsa, Oklahoma
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have been on a two month vacation. We have spent time in Tasmania, Melbourne, Phillip Island, throughout Victoria, and now finishing up in Auckland. We have stayed in some extremely nice places throughout. Both of us are very pleased with our Auckland, Nz stay at the Crowne Plaza Hotel. The hotel is wonderfully located in the... More 

Helpful?
Thank David W
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear David W, Thank you for taking the time to write a review following your stay with us in Auckland. We were delighted to hear you enjoyed your stay with us, particularly our breakfast in Aria Restaurant, a great way to start the day before heading out to explore the city. Thank you for your lovely comments regarding the service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Aria Restaurant - Crowne Plaza Hotel
Aria Restaurant - Crowne Plaza Hotel
Cuisines: European, Gluten Free Options
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $143 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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