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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
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1,477 Reviews from our TripAdvisor Community

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Showing 1,342: English reviews
Lake Wales, Florida
Level Contributor
264 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Really nice hotel in the middle of town with tons of restaurants under and all around. The room & bed were really nice . Below the hotel section there were shopping areas and an Asian Food Court and then just next door the was a food court called the Stable that was awesome. Breakfast was first class ! The best... More 

Helpful?
Thank Bluelake8213
Vancouver
Level Contributor
119 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I would recommend this hotel as good value. Room size, location, fast service. Located in the heart of downtown, close to shopping and theatres. Walkable to waterfront. Why not 5 star. Room is showing a little age, checking in messed up my wifi service and the safe did not work. The price was very fair for this level of hotel.... More 

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Thank justravel
Singapore, Singapore
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

The only saving grace about Crowne Plaza Auckland is its location. Everything else puts it in a 2 star category. It definitely need a fresh coat of paint plus refresher training for its guest reception to be more welcoming and attentive. Coming in after an 11 hour flight and being told that the room is not ready is definitely not... More 

Helpful?
Thank Merpati88
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for a long weekend at the Crowne Plaza and thoroughly enjoyed it. The staff were always friendly and helpful. The room was spacious and well kept. The buffet breakfast was good. One minus is that they don't offer discount parking for guests. Otherwise no complaints!

Helpful?
Thank sofiat796
Santiago, Chile
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here 4 nights. Location is great just 2 blocks from Queen Ave the main Street. Breakfast is really good you can choose a lot of different things. Wifi is great and fast. Room was spacious with flat tv and a lot of channels. People were very friendly and the Concierge is always ready to give you advice about... More 

Helpful?
Thank cdelabarra1979
Level Contributor
159 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The location is the best thing about the hotel. Just next to star city and queen street. Service is A+. The rooms are big but needs renovating to make it more modern like the intercontinental hotels in IHG family which Crowne Plaza is also part of. All in all a pleasant stay in Auckland CBD.

Helpful?
Thank Avin N
Wellington, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel room and services all great but the outrageous charges for wifi are a complete put off. I was charged 25 dollars when i didnt even use their wifi as it was too expensive. After disputing they did take charge off but to top things off i paid by eftpos and they still charged my credit card.. it took 2... More 

Helpful?
Thank Wendy (Sam) A
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Wendy (Sam) A, Thank you for taking the time to provide us with feedback following your recent stay at Crowne Plaza Auckland. I am so glad that you enjoyed your room, but was disappointed to read that other areas of your stay did not meet your expectations. We offer complimentary WiFi for all members of our loyalty programme, IHG... More 

Level Contributor
15 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Perfect hotel for us. One block from where our intercity bus left us. Very centrally located. The room was clean and modern and very comfortable. Great beds and we loved the bath salts after a long day of walking. Would stay here again

Helpful?
Thank Davin R
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Davin R, Thank you for taking the time to share your feedback following your recent stay. We were delighted to hear you enjoyed a comfortable stay, particularly our location in the centre of the city - a great base to explore the local area from - and our bathroom amenities, allowing you to relax and unwind after a day... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I had looked at many different hotels for a night away for my partner and I. This one fitted all of our criteria. It was fantastic! So clean and quiet. The beds were very comfortable. The shower had great water pressure. There was a good selection of breakfast foods at the buffet. All and all I would love to stay... More 

Helpful?
Thank NzCherie
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear NzCherie, Thank you so much for your review of our hotel. We are delighted to hear you and your partner enjoyed a fantastic stay with us. It's something our entire team takes great pride in, so we value your feedback. We look forward to seeing you again on your next visit to Auckland. Warm Regards, The Crowne Plaza Auckland team More 

Vancouver, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When we arrived in Auckland late at night after a very long flight and discovered we had no accommodations, a construction worker working overtime pointed us to the Crowne Plaza. The minute I walked in, I knew my daughter and I were safe again. They efficiently booked us and whisked us up to a lovely, comfortable and very quiet room.... More 

Helpful?
Thank dellejacobs
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear dellejacobs, Thank you for taking the time to share your feedback on your recent stay with us. We were delighted to hear you and your daughter enjoyed a quiet, comfortable and safe stay with us after your long flight to Auckland. We hope to welcome you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $149 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#7 Green Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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