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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
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1,481 Reviews from our TripAdvisor Community

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Showing 1,346: English reviews
Melbourne, Australia
Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Well located hotel in Albert St Auckland. Plenty of restaurants and cafes within walking distance. Short cab ride to the Auckland district hospital too. Very cmfortable rooms and great buffet breakfast. Wait staff wer wonderfully friendly and helpful. Room service was a little variable (restocking mini bar etc) was a bit hit/miss but over all a great place to stay... More 

Helpful?
Thank David R
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed for 7 nights - rooms are huge - good service, quick wifi, quiet and very friendly staff. I had to move rooms one night because of some noise issue and the manager moved me to a much quieter part of the hotel (even at 1am)! Gym is great and the hotel is in a central part of town... More 

Helpful?
Thank Welltravelledgreek
Manila, Philippines
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Rooms were really excellent! Excellent room facilities. Location is superb without a doubt. Just walking distance to Sky City Tower, Casino and Fortuna Restaurant.I'll recommend this hotel to all my guest.

Helpful?
Thank SRV_Travel
2 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

It has been many years since I last stayed at this hotel and for some reason I had simply assumed that it would of have to have been updated since my last visit, it hadn't! The decor and ambience was still dark and dull 1980's, bathrooms whilst functional were dated and the TV, when it decided to work was lacking... More 

Helpful?
Thank Antony B
Lake Wales, Florida
Level Contributor
261 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Really nice hotel in the middle of town with tons of restaurants under and all around. The room & bed were really nice . Below the hotel section there were shopping areas and an Asian Food Court and then just next door the was a food court called the Stable that was awesome. Breakfast was first class ! The best... More 

Helpful?
Thank Bluelake8213
Vancouver
Level Contributor
123 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I would recommend this hotel as good value. Room size, location, fast service. Located in the heart of downtown, close to shopping and theatres. Walkable to waterfront. Why not 5 star. Room is showing a little age, checking in messed up my wifi service and the safe did not work. The price was very fair for this level of hotel.... More 

Helpful?
Thank justravel
Singapore, Singapore
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

The only saving grace about Crowne Plaza Auckland is its location. Everything else puts it in a 2 star category. It definitely need a fresh coat of paint plus refresher training for its guest reception to be more welcoming and attentive. Coming in after an 11 hour flight and being told that the room is not ready is definitely not... More 

Helpful?
Thank Merpati88
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Merpati88, Thank you for taking the time to provide us with your feedback following a recent stay at Crowne Plaza Auckland. I am very sorry to read that we have not met your expectations on this occasion and am keen to discuss the matter with you further. May I kindly request that you contact me on clare.leonard@ihg.com at your... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for a long weekend at the Crowne Plaza and thoroughly enjoyed it. The staff were always friendly and helpful. The room was spacious and well kept. The buffet breakfast was good. One minus is that they don't offer discount parking for guests. Otherwise no complaints!

Helpful?
Thank sofiat796
Santiago, Chile
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 4 nights. Location is great just 2 blocks from Queen Ave the main Street. Breakfast is really good you can choose a lot of different things. Wifi is great and fast. Room was spacious with flat tv and a lot of channels. People were very friendly and the Concierge is always ready to give you advice about... More 

Helpful?
Thank cdelabarra1979
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear cdelabarra1979, Thank you for sharing your feedback with us following your recent stay. We were delighted to hear you had a great stay with us while you were in Auckland. We look forward to welcoming you back to stay with us again in the future. Warm Regards, The Crowne Plaza Auckland team More 

Level Contributor
159 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The location is the best thing about the hotel. Just next to star city and queen street. Service is A+. The rooms are big but needs renovating to make it more modern like the intercontinental hotels in IHG family which Crowne Plaza is also part of. All in all a pleasant stay in Auckland CBD.

Helpful?
Thank Avin N
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Avin N, Thank you for taking the time to write a review following your recent stay with us. We were so pleased to hear you enjoyed your stay, particularly the service from our team. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $151 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#7 Green Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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