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Crowne Plaza Auckland

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Crowne Plaza Auckland
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1,426 Reviews from our TripAdvisor Community

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Showing 1,293: English reviews
San Francisco, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Meagan was very helpful & friendly during check-in, she confirmed that our room is available for an early check-in request, the room was big, clean and the queen beds were very comfortable, also free WiFi if you are a loyalty Priority Club Member, the hotel is centrally located with many restaurants & attractions within walking distant. Another plus to this... More 

Helpful?
Thank EChun
New Zealand
Level Contributor
172 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Firstly, the location is great for central city stuff as it's roughly 100m to SkyCity and Federal St restaurants, plus has a rear entrance straight out to Elliot Stables and area. Queen St shopping right there too. A little walk for The Viaduct if you want that area. Car park on site which appears secure, and they validate parking so... More 

Helpful?
Thank IvanNewZealand
Melbourne, Australia
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a great hotel to stay at. Great location. Great beds. Great breakfast. We only stayed here for 1 night and I have no complaints. We arrived a bit late (around 9pm) and we got checked in very quickly and headed straight up to our room. After a week of hostel beds the 2 queen size beds were like... More 

Helpful?
Thank ash289
Hamilton, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at A LOT of hotels in Auckland...Our experience at the Crowne Plaza has been the best by far...The location is very central (we didn't use our car the whole time we were there) Check-in was seamless...There was a portacot ready for our daughter...The beds were super comfy and the room was surprisingly quiet...We liked the extra security... More 

Helpful?
Thank Jeannette N Dav... H
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We arrived in the evening and only took few minutes to check in. The staffs at the hotel are very friendly and helpful. Our double beds room is spacious enough for couple travelling with teenage. Location is excellent. Free wifi for the members of IHG club. Our rate includes buffet breakfast which has great variety. The restaurant has a barista... More 

Helpful?
Thank lolaluma
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed there for a day and a half on our way home from Argentina. On the way out we had stayed at the Langham. Stay was pleasant, room was very comfortable and breakfasts were excellent. It is also very well located within the city. Something to watch however is WiFi use. After it was originally stated that there was a... More 

Helpful?
Thank PaulWMace
Opotiki, New Zealand
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the weekend in an executive king room with club access. The hotel was perfect and met all our needs. The club access was convenient and made the visit easy. It has close proximity to the art gallery, cinema, restaurants and opens onto Elliott street through a mall of shops at the back of the hotel. Parking is easy... More 

Helpful?
Thank Azzif2014
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Azzif2014, Thank you for taking the time to share your feedback following your recent stay with us at Crowne Plaza Auckland. We were so pleased to hear you enjoyed your stay and that all of your needs were met. Thank you also for your lovely comments regarding the service you received from our team. We look forward to seeing... More 

Manila, Philippines
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

i booked this hotel as part of my mother's birthday present. we get a knock and someone from housekeeping gave my mother free wine and a card complements of the hotel. that alone already made them score very high for me. helpful front desk, especially with auckland activity recommendations. very very comfortable beds. helpful concierge especially with transport inquiries. spacious... More 

Helpful?
Thank LesY965
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear LesY965, Thank you for taking the time to share your feedback following your recent stay. We were so pleased to hear you and your mum enjoyed her birthday stay with us, particularly the service you received from our team throughout your stay. Guest service is our number one priority and it is always nice to hear when we have... More 

Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here for the last time . Nice rooms . Parking $26 a day , close to sky tower and 19 minutes walk to viaduct harbour . Paid in advance and left after paying incidentals . Two days later noticed a huge charge for mini bar . Rang hotel who confirmed they had charged us twice for accomodation.

Helpful?
Thank Pete Tanya L
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Pete Tanya L, Thank you for taking the time to provide feedback surrounding your recent stay with us at Crowne Plaza Auckland. I am very sorry for the inconvenience caused surrounding your account. I am glad to see that the hotel was able to correct the error for you, however acknowledge that it should never have happened in the... More 

Auckland Region, New Zealand
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband booked this hotel for my birthday because of the location. We were off to a show and then dinner. The hotel is centrally located in the city. It allowed us to walk to our show at the Q Theatre and then the Depot in Federal street. The room was spacious and clean with a large bathroom. We had... More 

Helpful?
Thank 52Glenism
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear 52Glenism, Thank you for your review of our hotel. We were delighted to hear you enjoyed your birthday stay with us and found our location well situated to get to the theatre and Depot restaurant, both just a short walk from the hotel. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Aria Restaurant - Crowne Plaza Hotel
Cuisines: European, Gluten Free
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $124 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#8 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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