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    Sofitel Auckland Viaduct Harbour

    21 Viaduct Harbour Avenue, Auckland 1010, New Zealand
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    8/27/2017 8/28/2017
    $186
    $167
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    $171
    $168
    Traveler (735)
    Room & Suite (224)
    Dining (81)
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    Overview
    • Excellent65%
    • Very good25%
    • Average7%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Offers from Sofitel Auckland Viaduct Harbour
    Special Offer: WINTERVENTION
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    Hilton Auckland
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    Rooms
    Aug 27Aug 28
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,837)
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    There are newer reviews for Sofitel Auckland Viaduct Harbour
    See the most recent reviews

    1,031 - 1,035 of 2,690 reviews

    Reviewed April 13, 2015

    Stylish hotel as you would expect from a So Sofitel. Nice views of the harbour and sky tower. Staff are generally efficient, helpful, and obliging. Facilities (pool, spa, steam rooms) are excellent. Bathrooms in rooms are huge; showers have excellent water pressure. Bed was comfortable;...More

    Thank RobertGoldCoast
    Response from Stefan C, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded April 13, 2015

    Bonjour RobertGoldCoast, Thank you for choosing Sofitel as the venue for your special occasion and once again from the team at Sofitel: Congratulations! We very much appreciate your comments regarding your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive...More

    Reviewed April 11, 2015 via mobile

    Right from the greeting as we got out of the car to check-in you couldn't get a nicer welcome. If you can see about getting a room away from the street (a bit quieter). An inside facing room is a great start.More

    1  Thank Allanh50
    Response from Stefan C, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded April 12, 2015

    Bonjour Allanh50, Thank you very much for sharing your experience at Sofitel Auckland Viaduct Harbour. We are delighted you enjoyed your stay at the hotel, and that you appreciated our team's friendliness and the warm welcome you received. Once again, thank you for your feedback...More

    Reviewed April 11, 2015 via mobile

    Welcome from Valet to Check-in unfriendly. Noisy by complaining guests. 3 guests burnt same morning by push-down-coffee-jars with ignorant service staff not able to make sure, that the pots were only half filled. Replacement of covers and fresh napkins took 30 minutes. Burns and hand...More

    1  Thank Coonie25
    Response from Stefan C, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded April 13, 2015

    Bonjour Coonie25, Thank you for taking the time to tell us about your experience at the Sofitel Auckland Viaduct Harbour. I am sorry to hear that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we...More

    Reviewed April 10, 2015

    Arrived fairly exhausted from London to a fantastic welcome and an uncomplicated check-in. Room with a superb view of the marina and a really comfortable bed. A couple of personal issues sorted by the hotel with no fuss and an excellent night's sleep. Breakfast served...More

    Thank Francis_de_C_123
    Response from Stefan C, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded April 12, 2015

    Bonjour Francis D, Thank you for taking the time to share your experiences at Sofitel Auckland Viaduct Harbour. We are delighted that you enjoyed your stay at the hotel, and that you appreciated our excellent service standards, the luxuriously appointed room and the stunning marina...More

    Reviewed April 9, 2015

    This was our first trip to NZ and we arrived way past midnight. Check in worked perfectly and our room was a haven after the long flight. We were booked here for four nights, had a very expensive rate due to something going on in...More

    4  Thank Jetsetrose
    Response from Stefan C, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded April 13, 2015

    Bonjour Jetsetrose, I would like to personally apologise on behalf of the team at Sofitel Auckland Viaduct Harbour. Rest assured this is not of the high standard we pride ourselves on. We love it when guests chose to stay and celebrate with us at the...More

    Crowne Plaza Auckland
    1,765 reviews
    #10 of 67 hotels in Auckland
     
    SKYCITY Grand Hotel
    2,486 reviews
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    Hilton Auckland
    2,280 reviews
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    SKYCITY Hotel
    1,920 reviews
    #11 of 67 hotels in Auckland
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Spa
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • $190 - $392 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Auckland
    • #1 Spa Hotel in Auckland
    • #2 Romantic Hotel in Auckland
    • #2 Luxury Hotel in Auckland
    • #3 Green Hotel in Auckland
    • #6 Business Hotel in Auckland
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 172
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Priceline, Orbitz, Expedia, Ctrip TA, Travelocity, Cancelon, TripOnline SA, Hotwire, getaroom.com, Agoda, HotelQuickly and Evoline ltd so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland Region >
    • Auckland
    • Also Known As
    • Sofitel Auckland Viaduct Harbour New Zealand
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    Traveler (735)
    Room & Suite (224)
    Dining (81)
    Pool & Beach (22)
    Hotel & Grounds (499)
    Bathroom (49)
    Nearby
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    Ask a question
    Questions & Answers
    SydneyHolidayMakers
    May 10, 2017|
    AnswerShow all 5 answers
    Response from ChsTravelers | Reviewed this property |
    Just too many variables to accurately predict the multiple vantage points. Being in strategic locations outside the building should hold good promise.
    1
    Vote
    CaptManiac
    April 14, 2017|
    AnswerShow all 3 answers
    Response from ChsTravelers | Reviewed this property |
    Yes, they have a sister hotel on that side of the island and are happy to make trips between the two in a luxury van.
    0
    Votes
    Mitchell B
    April 12, 2017|
    Answer
    Response from Suellen S | Reviewed this property |
    Free if you are a member of the Accor loyalty program otherwise I'm not sure.
    0
    Votes
    Room Tips
    "Water front rooms."
    Read review
    "We had an upper floor with marina views which was lovely"
    Read review
    "Ask for a marina view"
    Read review
    "Get a room with a view of the marina!"
    Read review
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