We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sofitel Auckland Viaduct Harbour

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
Panoramas (1)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,423 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,313: English reviews
Auckland Region, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My favourite hotel in Auckland! Arrived on a rainy Saturday for a girls night with my mother and sister, we took advantage of the valet parking which was nice and convenient, before we checked in we enjoyed high tea at lava dining situated in the hotel, service was prompt and food was beautifully presented and delicious. Once we checked in... More 

Helpful?
Thank Sarah J
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Sarah J, Thank you for taking your time to share your experience at the Sofitel Auckland and for taking my call yesterday. I am so pleased to hear that you enjoyed your girls night and it would be our pleasure to welcome you back in the future. Yours sincerely, Rose Johnstone Guest Relations Manager More 

Auckland Region, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The room was beautifully decorated in neutral colours and very spacious. The room and bathroom was spotless. The super king bed was very comfortable. They asked us at reception on check in if we had a special occassion and I told the them it was my birthday. On returning from dinner that evening, a gorgeous cake was waiting for us... More 

Helpful?
Thank LJR_63
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour LJR_63, Thank you for taking your time to share your experience at the Sofitel Auckland. I am glad to hear you enjoyed your birthday stay with us and appreciated the little cake from the hotel. I hope to have the opportunity to welcome you back in the future. Warm regards, Rose Johnstone Guest Relations Manager More 

Wellington, New Zealand
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very nice hotel, well situated on the wonderful Auckland harbour waterfront, great restaurants to choose from. Expensive but worth every penny and easy to get a cab you get what you pay for. Very well worth treating yourself, hotel has very good awards promotion.

Helpful?
Thank O1424OVrichardc
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour O1424OVrichardc, Thank you for choosing to stay with us at the Sofitel Auckland. I am delighted you enjoyed our location in the Viaduct Harbour and were able to make use of the restaurants in the area. I hope your next stay is as pleasant as your last! Yours sincerely, Rose Johnstone Guest Relations Manager More 

Wellington, New Zealand
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very attractive and spacious rooms. Close to dining options on the waterfront. I dont normally go for hotel restaurant, but the French inspired menu was very good when we dined there for lunch Only thing is that its a little way from town and limited parking options nearby Probably the best 5* hotel in Auckland. Newer and better location than... More 

Helpful?
Thank JCJT
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour JCJT, Thank you for taking your time to tell us about your stay at the Sofitel Auckland. It is always a pleasure to hear positive feedback on our spacious rooms and gastronomy in Lava Dining. It would a delight to welcome you back to the hotel in the future. Warm regards, Rose Johnstone Guest Relations Manager More 

Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at the Sofitel twice at the end of a three week trip. Stayed for two days, left for Marlborough and returned as our last hotel before heading home. What a pleasure! Staff were superb. Super helpful and a joy to talk to. Stayed in a junior suite, one without a view (634) and then one with (604). Loved all... More 

Helpful?
Thank Karla S
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Came on a solo weekend getaway. The staff were very warm and friendly and very knowledgeable about the local spots. The room was very adequate. Room service was easy to order and came very quickly....

Helpful?
Thank Carlos P
Queens, New York
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Sofitel Auckland is one of the best Sofitel hotels I have stayed in the world. Very modern facilities with a New Zealand feel and great hospitality. Getting off an international flight, it was very nice to get to the Sofitel (about a NZD 70 cab ride from the international airport) in Viaduct Harbour. Our room wasn't ready as check-in... More 

Helpful?
1 Thank LiLPPB0812
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour LiLPPB0812, Thank you for taking your time to share your experience at the Sofitel Auckland. I am delighted to read you enjoyed our hotel ambiance and were able to make use of our location in the Viaduct Harbour. Thank you for your suggestion on our turn-down service bottled water allocation, I will bring this to the attention of our... More 

New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Sofitel the first night of our honeymoon. We got to the hotel earlier than check-in time and Brandy at the front desk was the sweetest person I think I ever met. She chatted with me as she tried to see what she could do to get us in early. There was a bit... More 

Helpful?
4 Thank lkessler9
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Lkessler9, Congratulations and thank you for choosing to stay with us at the Sofitel Auckland for your honeymoon! It is always a pleasure to hear feedback on our friendly ambassadors, such as Brandy who took such good care of you during your stay. Thank you for taking your time to share your experience with us. It would be our... More 

Auckland, New Zealand
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife & I scheduled a directors conference at this hotel as well as a very necessary 3 day holiday break. This was a deliberate 5 star treat which enabled us to relax and reconnect with our 3 companies in a very constructive conference setting. We were able to leave the daily demands behind and review our goals with fresh... More 

Helpful?
Thank Trevor S
Auckland, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is an amazing hotel. From the front door greeting, the friendly check in, to the modern well appointed rooms this is French elegance at its best. Staff are friendly and explain things well you are made to feel welcome. Rooms are well appointed, comfortable and spacious with modern amenities. Food from the restaurant is high class, well presented and... More 

Helpful?
Thank outandaboutnz2016
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Outandaboutnz2016, Thank you for sharing your recent experience with us at the Sofitel Auckland. It was our pleasure to have you with us and I am pleased to hear you enjoyed your room, amenities and our friendly ambassadors. We look forward to welcoming you back to the hotel in the future. Yours sincerely, Rose Johnstone Guest Relations Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

814 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (589)
Viewed
Room/Suite (118)
Viewed
Bathroom (46)
Viewed
View from Room (63)
Viewed
Hotel & Grounds (73)
Viewed
Dining (24)
Viewed
Pool/Beach Area (6)
Viewed
Other (259)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (167)
Viewed
Amenities (56)
Viewed
Pool (13)
Viewed
Dining (43)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Room/Suite (14)
Viewed
Business Center/Function Rooms (3)
Viewed
Hotel & Grounds (11)
Viewed
Dining (12)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Auckland hotels
0.6 mi away
Hilton Auckland
Hilton Auckland
#6 of 68 in Auckland
4.5 of 5 stars 1,831 reviews
0.9 mi away
The Langham, Auckland
The Langham, Auckland
#4 of 68 in Auckland
4.5 of 5 stars 3,428 reviews
0.4 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#3 of 68 in Auckland
4.5 of 5 stars 2,158 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hotel DeBrett
Hotel DeBrett
#1 of 68 in Auckland
4.5 of 5 stars 984 reviews
0.5 mi away
CityLife Auckland
CityLife Auckland
#5 of 68 in Auckland
4.5 of 5 stars 992 reviews
0.3 mi away
The Sebel Auckland Viaduct Harbour
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand
Sabrage Bar
Sabrage Bar
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $205 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, ACCOR, Agoda, Travelocity, TripOnline SA, Odigeo, Cheap Tickets and Jetsetter so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay