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Sofitel Auckland Viaduct Harbour

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Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
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2,627 Reviews from our TripAdvisor Community

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Showing 2,492: English reviews
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London, United Kingdom
Reviewed today NEW

We were there (my wife and I) on the way back from our Honeymoon in July, 2014 (the review is from then, sorry for posting it late, but it truly was/is a great hotel). Great location, friendly staff... We went to wine tastings (Matakana), the Hobbit Village, and all around the city. Breathtaking view, amazing friendly people.

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Thank Mihai_Opriscan
Metro Manila, Philippines
HOTEL’S FAVORITE REVIEW
Reviewed January 7, 2017

In terms of location, the Sofitel was a quiet 10 minute walk to the wharf where there are some trendy restaurants and shops. Walking in the opposite direction, toward the Wynyard Quarter which seemed to be a new development, it is also 10 minute walk to a slew of casual and trendy restaurants by the water. I especially enjoyed these...

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1Thank happytraveller523
About Hotel's Favorite Review
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour happytraveller523, Thank you for staying at the Sofitel Auckland and taking the time to write a review for us on your recent stay. It gives us great pleasure to know that you were impressed with the high quality of service standards provided by our ambassadors. Furthermore, I am delighted to read your were able to make use of our...

Sydney, Australia
Reviewed yesterday NEW

I have been a fan of the Sofitel chain for sometime now but this was my first visit to the Auckland hotel. We were staying here for 3 nights prior to moving to Sydney from Auckland. The days leading up to the move were hectic and it was a welcome relief to stay in this hotel for 3 nights after...

Review collected in partnership with Accorhotels.com
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Thank P4232CKninak
Sydney
Reviewed yesterday NEW

Review collected in partnership with Accorhotels.com
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Thank sergeyvzn
Reviewed 2 days ago NEW

In a country full of small motels and cozy B&Bs, we found the Sofitel to be a unique experience in New Zealand. We checked into the Sofitel after a 20 hour trip from Los Angeles and were delighted by the beautiful and serene decor, top-notch customer service and the waterfront location. The hotel is in close proximity to restaurants, stores...

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Thank Meghan T
New York City, New York
Reviewed 3 days ago NEW

Did all the research on which hotel would give us the experience that we were looking, and came up with this (unexpectedly expensive) gem for our seven days. After we got over the sticker price and additions, we came to appreciate this wonderfully run establishment. The perfect location and is neither too busy nor too far from any of the...

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Thank InternationalPursuit
Auckland Central, New Zealand
Reviewed 3 days ago NEW

.It was a delight to stay again in the Sofitel. A nice quiet internal room with a very comfortable bed. The staff were friendly, helpful and courteous. Within walking distance to a large range of restaurants

Review collected in partnership with Sofitel.com
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Thank Eva G
Colleyville, Texas
Reviewed 5 days ago NEW

We stayed at this Sofitel prior to our cruise. We had a very nice room which was very large with a comfortable bed and large bathroom. Free internet was included for Accor members. The hotel was convenient for walking the waterfront area and our walking tour of the CBD area. Staff was nice and very helpful when we asked for...

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Thank Steveh3Texas
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Steveh3Texas, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour and taking your time to share your recent experience. I am delighted to read about the Magnifique experience you had with us and how our friendly ambassadors enhanced your time here at Sofitel Auckland. Thank you for taking your time to review your stay and it would...

Silverthorne, Colorado
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank jross60
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Yverdon-les-Bains, Switzerland
Reviewed 6 days ago NEW

Good location and good service ! What else ? The view from the suite is gorgeous, the jacuzzi and the swimming pool are very nice. The french restaurant is also lovely, there is a good atmosphere (and good wine ;))

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Thank teepadvisor
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour teepadvisor, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour on your visit to New Zealand and taking your time to share your experience. It is a pleasure to read that you enjoyed our facilities and the gastronomy at Lava Dining during your short visit. Thank you for taking your time to review your stay and it...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand
Sabrage Bar
Sabrage Bar
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $169 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Cheap Tickets, Agoda, Travelocity and Jetsetter so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Auckland Viaduct Harbour staff and other travelers.
28 questions
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Questions? Get answers from Sofitel Auckland Viaduct Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Breakfast is an additional $78. Try to get a rate that includes it.”
 of 5 bubbles InternationalPursuit, 3 days ago | Read review
“The best rooms overlook the harbor.”
 of 5 bubbles J_Cage, 1 week ago | Read review
“Ask for a room overlooking the marina”
 of 5 bubbles aussiecatherine, 1 week ago | Read review
“Water views are beautiful - and worth it.”
 of 5 bubbles 417nataliel, 2 weeks ago | Read review
“Lights from inside water feature reflect onto room ceilings. distracting at night.”
 of 5 bubbles BurtM_13, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question