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Sofitel Auckland Viaduct Harbour

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Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
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2,329 Reviews from our TripAdvisor Community

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Showing 2,226: English reviews
Carlsbad, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Sofitel Auckland for two nights last month, and was the first hotel we stayed at in New Zealand. We arrived VERY early in the morning, but they had no issues with checking us in right away. Our stay came with breakfast each morning, and it was very good. Everyday there was a great... More 

Helpful?
Thank KimieMoz
Sydney
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

Not a first visit to this top-end hotel. It was great to be back. The welcome is in French - reminding one of the hotel's French heritage in the Accor hotel chain. Not any evidence of true French people at the front desk or in the restaurants, but they all give the Bonjour greeting a good run! Excellent and smooth... More 

Helpful?
Thank ozjohn_traveller
palmerston north
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Just an overnighter, but our rooms were extremely well appointed, classy and comfortable. Walking distance to the Viaduct restaurants & bars. Usually don't stay here (usually use Mercure or Sebel) because of the cost but with an Accor Hotels 40% discount at this particular time it made it economic.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Huskyd0g1
Greater London, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Just where do I begin here. Firstly the reception staff were unfriendly and lacked the basic courtesy skills, but more annoying than this was their incompetence. Also as a business traveller I have never stayed in a hotel where room service ran out of food. I am not joking here they actually ran out of food. The Internet went down... More 

Helpful?
Thank Tina R
Adelaide, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights in this hotel and I loved it. It had a lovely atmosphere, great rooms, fab location. The bar and food was excellent and we were very happy with all it had to offer. Should we return to Auckland we will stay here again.

Helpful?
Thank Kazzymarie
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Excellent friendly staff, great buffet breakfast, roomy and comfortable room. Parking prices - just exorbitant - it cost more to park in the hotel per day than to hire a car :( . Building next door made the walk to local restaurants dangerous , and cut access to the car park from the fish market side of the hotel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Wildkimmy
Brisbane Region, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 3 nights and found it to be up to Sofitel standards. Location is great for access to the harbour and city. Rooms were good size, modern well equipped and clean and a large bathroom. Mini bar was well stocked. Staff were pleasant and helpful. Would stay here again.

Helpful?
1 Thank DavidandRachael
Nelson, New Zealand
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I must say I had not booked this hotel, but when fog stopped all local flights on my arrival from Brisbane to Auckland I was delighted to find myself there for the night by kind arrangement of Air New Zealand. I and a few other passengers were taken and although very late we were courtesly processed and I was shown... More 

Helpful?
1 Thank Sheila P
St. John's, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent three nights here before returning to Canada. All staff were courteous, helpful and knowledgable. They also had a sense of humour! Food in the restaurant and the cafe was exceptional and staff went out of their way after hours to feed us! Room was good except that the twin beds were a little small I would recommend this Sofitel... More 

Helpful?
Thank Virginia H
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is a lovely place to stay. Our room was well appointed and comfortable. Huge shower, separate bath, fantastic views. Located close to the centre of the city and a short stroll from some great cafes and restaurants. Staff are friendly and helpful. We had a lovely stay.

Helpful?
Thank Emma-Jane D
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand, Gluten Free, French
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $166 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
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