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Sofitel Auckland Viaduct Harbour

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Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
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2,621 Reviews from our TripAdvisor Community

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Showing 2,486: English reviews
Colleyville, Texas
Reviewed 2 days ago NEW

We stayed at this Sofitel prior to our cruise. We had a very nice room which was very large with a comfortable bed and large bathroom. Free internet was included for Accor members. The hotel was convenient for walking the waterfront area and our walking tour of the CBD area. Staff was nice and very helpful when we asked for...

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Thank Steveh3Texas
Metro Manila, Philippines
HOTEL’S FAVORITE REVIEW
Reviewed January 7, 2017

In terms of location, the Sofitel was a quiet 10 minute walk to the wharf where there are some trendy restaurants and shops. Walking in the opposite direction, toward the Wynyard Quarter which seemed to be a new development, it is also 10 minute walk to a slew of casual and trendy restaurants by the water. I especially enjoyed these...

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1Thank happytraveller523
About Hotel's Favorite Review
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour happytraveller523, Thank you for staying at the Sofitel Auckland and taking the time to write a review for us on your recent stay. It gives us great pleasure to know that you were impressed with the high quality of service standards provided by our ambassadors. Furthermore, I am delighted to read your were able to make use of our...

Silverthorne, Colorado
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank jross60
Yverdon-les-Bains, Switzerland
Reviewed 3 days ago NEW

Good location and good service ! What else ? The view from the suite is gorgeous, the jacuzzi and the swimming pool are very nice. The french restaurant is also lovely, there is a good atmosphere (and good wine ;))

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Thank teepadvisor
Wellington, New Zealand
Reviewed 3 days ago NEW

Largely same comments as last time - lovely staff at reception, lovely big room and bathroom (huge shower), lots of glass to look outside through rather than some other Sofitels I've stayed at which have been lots of wall and not much glass/view. Enjoyed sitting in the bar at night for a couple of Emersons Bookbinders (one of New Zealand's...

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Thank glennomeister
Scottsdale, Arizona
Reviewed 3 days ago NEWvia mobile

We are staying at Sofitel by the harbor. It is a beautiful hotel and is 5 stars! We had dinner at Lava, the wonderful restaurant in hotel. Our Server Jagmohan was wonderful! He treated us like we were old friends and shared his life story with us. The menu is small but the quality and presentation of the meals were...

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Thank 400Belmar
Noosa, Australia
Reviewed 3 days ago NEWvia mobile

We find Auckland hard to get around and after talking to the locals they do to. I was a little concerned when we saw the outside of the Sofitel considering what we had paid but once we were inside we were very happy. The foyer is beautiful with lots of water features and very welcoming staff. Our room was of...

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Thank LPNOOSA
Malaga, Spain
Reviewed 4 days ago NEW

No, by international standards, this hotel isn't cheap. And no, until a decent-size pool is added, this hotel isn't perfect. However, in terms of customer friendliness, food quality, six and comfort of the guest room and location this place is spot on. Strongly recommended!

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Thank J_Cage
Chester, United Kingdom
Reviewed 6 days ago NEWvia mobile

Can highly recommend the restaurant at The Sofitel, the food was deliciously exquisite with accompanying wine for each course and our waiter, Jagmohan, was first class. The concierge staff were extremely helpful and ensured we had an unforgettable experience.

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Thank Margaret k
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Margaret k, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour and taking your time to share your experience on Trip Advisor. It is wonderful to hear that your stay with us was Top Notch and you appreciated the delivery of service from our helpful and attentive ambassadors during your short visit in Auckland. Thank you for...

Melbourne, Australia
Reviewed 1 week ago NEW

Spent a night here at the hotel. The bed was very comfortable and room was decorately in a French style. The staff were also friendly and helpful. Special thanks to the lovely Manager, Swiss girl. (sorry I forgot your name)for assisting us. Lunch was great in the hotel restaurant. Concierge were very helpful with directions and assisting with the luggage....

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Thank aussiecatherine
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour aussiecatherine, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour on your visit to New Zealand and taking your time to share your experience. It is a pleasure to read that our Ambassador’s service was highlighted during your stay and I will share your lovely comments with Angelika who is the Duty Manager, I am sure she...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand
Sabrage Bar
Sabrage Bar
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $175 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Family Hotel in Auckland
#1 Spa Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Auckland Viaduct Harbour staff and other travelers.
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Questions? Get answers from Sofitel Auckland Viaduct Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The best rooms overlook the harbor.”
 of 5 bubbles J_Cage, 4 days ago | Read review
“Ask for a room overlooking the marina”
 of 5 bubbles aussiecatherine, 1 week ago | Read review
“Water views are beautiful - and worth it.”
 of 5 bubbles 417nataliel, 2 weeks ago | Read review
“Lights from inside water feature reflect onto room ceilings. distracting at night.”
 of 5 bubbles BurtM_13, 2 weeks ago | Read review
“If you really want a harbor view make sure which harbor you will be seeing”
 of 5 bubbles pw65_12, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question