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Sofitel Auckland Viaduct Harbour

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Sofitel Auckland Viaduct Harbour
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2,379 Reviews from our TripAdvisor Community

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Showing 2,273: English reviews
Singapore, Singapore
Level Contributor
63 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Another excellent grade contemporary, business class hotel by Accor. From the concierge, to front desk, to housekeeping, we were not able to pick out any service flaws. Check-in was efficient and professional. Room was surprisingly huge for a city hotel next to the harbour. Very well appointed with a couch, mini-pantry area; no microwave or cooking facilities but was equipped... More 

Helpful?
Thank Fats88
Melbourne, Australia
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We travelled to the Sofitel Auckland as a family of 3 for work and leisure. Although we are regular travellers this was only our second time in a Sofitel. Having paid extra for a Luxury Marina View room, we were disappointed to find a view of an apartment block so close, blocking our whole window, that we could see what... More 

Helpful?
Thank OffWeGoOnATripAgain
Melbourne, Victoria, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for a couple of nights for a conference. I have stayed several times before. Modern, excellent rooms, good bathrooms, very clean and excellent service. Just in a superior room as I was out each night. The breakfast downstairs was very good, and the bar in the evening also most enjoyable. Fitness centre also very serviceable - it... More 

Helpful?
Thank Alan W
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Alan W, Thank you for taking your time to share your recent experience with us at the Sofitel Auckland. It is always a pleasure to receive positive feedback and I am thrilled to read you enjoyed your room, in particular our deep soak bath and rain shower and the delivery of service from our ambassadors. Thank you for choosing... More 

Hamilton, New Zealand
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was indeed a very luxurious stay. The hotel entrance and main public areas are furnished to the same high level that is matched in the rooms. Everything is very carefully thought out and the final result shows. The room we had looked over the internal waterway and was very pleasant. Bed extremely comfortable. We felt very pampered. Breakfast was... More 

Helpful?
Thank CardioKiwitraveller
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour CardioKiwitraveller, Thank you for taking your time to share your recent experience with us at the Sofitel Auckland. It is always a pleasure to receive positive feedback and I am delighted to read you enjoyed your room, in particular our comfortable Sofitel MyBed and refurbishment. Furthermore, I am glad to hear that our Restaurant Lava Dining was able to... More 

Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

The Sofitel Auckland is a very nice Hotel and near to all sight seeing in Auckland. You can use the in-house pool or the Gym to get fit. The jetty is 5 to 10 min away to go to the nearby islands for a day trip. The Harbour has a lot of Restaurants to choose from and the things to... More 

Helpful?
Thank Sydney6666
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Sydney6666, Thank you for choosing to stay with us at the Sofitel Auckland Viaduct Harbour. I am delighted to read you were able to use our facilities including the pool and gym for your stay with us. Furthermore, it is always a pleasure to hear our tranquil location is appreciated. Thank you for taking your time to review your... More 

Sydney, Australia
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Having stayed with a sick child, we experienced every cuisine the hotel had to offer from room service to the restaurants. For the price you pay, it wasn't what I expected. Having said that, the service was nothing short of phenomenal. Location was brilliant and the rooms were really well appointed. Would happily stay again, but venture out of your... More 

Helpful?
Thank _KK_Syd
Sydney, Australia
Level Contributor
211 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This a very comfortable and well positioned hotel which is quiet, has helpful staff and is well priced for its standard. We were very pleased with all aspects of the place and would have no hesitation in returning. If you want quality accommodation which is close to the action then this is the place.

Helpful?
Thank bruceSydney
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour BruceSydney, Thank you for taking your time to review your stay at the Sofitel Auckland Viaduct Harbour. It is always a pleasure to hear positive feedback on our comfortable Sofitel MyBed and the delivery of service from our helpful ambassadors. Thank you again for your review and recommending our hotel. I hope to be able to welcome you back... More 

Magnolia, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The Sofitel is a gorgeous hotel, very modern and clean. The common areas are decorated beautifully. Loved the little cafe where you could take your morning coffee and sit outside along the marina. The Bell staff were very helpful in arranging transportation and attending to any requests. The only problem I had was that there is major construction going on... More 

Helpful?
Thank ltribley
Australia
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Had two nights there in an upgraded room with Marina views. The only negative factor was that the views also included the next-door high-rise property where most of the time you have to keep the blinds drawn otherwise people could just look in on the room. The staff were very attentive and the location is easy walking distance into the... More 

Helpful?
Thank GVPAustralia
Taupo
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second visit to this hotel and we spent 7 nights on this stay. Everything about the Sofitel screams LUXURY! Rooms are immaculate, the service was excellent from the moment you arrived. Very friendly and helpful staff. The restaurant was excellent! We had full-bfast each great selection and being able to order hot food fresh superb. Dinner in the restaurant... More 

Helpful?
Thank TaupoGlennis
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour TaupoGlennis, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour and devoting your time to share your experience with us. I am absolutely delighted to hear that you had a nice stay with us and you appreciated our luxuriously appointed rooms filled with natural light and our tranquil harbour location. Once again, I would like to thank... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand, Gluten Free Options
Sabrage Bar
Sabrage Bar
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range: $184 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
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