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Four Points By Sheraton Auckland

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (123)
Room & Suite (63)
Videos (1)
Certificate of Excellence

About

#24 of 69 hotels in Auckland Central
Location
Cleanliness
Service
Value
Certificate of Excellence
Four Points by Sheraton boasts an ideal location in Auckland, New Zealand's Auckland Arts precinct with Queen Street, the shopping hub of Auckland, on the door step. The hotel offers uncomplicated comfort with 255 modern rooms and suites, boasting signature benefits including Four Comfort BedTM, free WiFi and bottled water. You'll also find great food and local craft beers at the Queens Head Bar & Eatery.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Banquet room
Meeting rooms
Baggage storage
Parking
Free internet
Wifi
Public wifi
Internet
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Complimentary toiletries
Housekeeping
Room service
Safe
Bottled water
Wake-up service / alarm clock
Minibar
Refrigerator
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Good to know
HOTEL CLASS
Languages Spoken
French, Spanish, Chinese, German and 1 more
Hotel links
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Location

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Reviews (191)
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169 results
Traveler rating
77
64
18
6
4
Traveler type
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LanguageEnglish
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Traveler rating
77
64
18
6
4
Show reviews that mention
All reviews corner room queen street mayoral drive sky bus finishing touches rooftop bar great property nice lobby hot items complimentary water new zealand front desk and concierge platinum member business center queens st comfortable bed the hotel is conveniently located
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1 - 5 of 169 reviews
Reviewed yesterday

Stayed here for 2 nights during visit to largest city in NZ. Hotel is located on the main shopping street in the city centre. Rooms are roomy and comfy. Bed was fine, wi-fi free and fast, breakfast was highlight of our stay as everything was...More

Date of stay: July 2019
Thank PremiumFlyer74
Reviewed 2 days ago

This hotel offers an excellent customer experience and the staff ensure that your stay us a memorable one. Despite the fact I had to decline an upgraded room because the floor was too high and it gave me vertigo, the room I had was lovely....More

Date of stay: May 2019
Thank Amapolas1
Reviewed 3 days ago

It's located a bit on a slope, so the shuttle vans cannot quite come up on the slope. However, the hotel reception people must have been on the lookout because one of them came running out to help us with our luggage. Inside things were...More

Date of stay: July 2019
Thank echick55
Reviewed 1 week ago

Nice central hotel, close to most things in Auckland CBD. Front desk, the room, facilities (e.g., the gym) are all nice. Airport bus spops right outside. Two things weren't great: First, room service is spotty: things like water, milk (for tea/coffee) and coffee are not...More

Date of stay: July 2019
Thank TrGnam
Response from helenakapa, Rooms Controller at Four Points By Sheraton AucklandResponded 1 week ago

Dear TrGnam, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Auckland with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We thank you for highlighting elements of your...More

Reviewed 2 weeks ago

Four points was the first hotel we stayed at on our 2 week trip around North Auckland, the staff were so kind and friendly. The room was so clean & comfortable. We missed four points when we were travelling around at hotels that weren't at...More

Date of stay: July 2019
1  Thank AngelaTyack
Response from helenakapa, Rooms Controller at Four Points By Sheraton AucklandResponded 2 weeks ago

Dear AngelaTyack, Thank you for taking the time to provide us with such a wonderful review! It was our absolute pleasure to serve you! We do hope that you enjoyed touring our city and we look forward to welcoming you back in the future. Kind...More

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Questions & Answers
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j-sfromdenver
March 13, 2019|
AnswerShow all 17 answers
Response from 06377jim | Reviewed this property |
Uber is best choice, my taxi was appx 84NZ dollars.
0
Votes
kelciepres
March 5, 2019|
AnswerShow all 5 answers
Response from SamanthaS5009 | Property representative |
Kia Ora Kelsipres, Thank you for your query. As our TripAdvisor community have mentioned, we have two entrances. A pedestrian entrance at 396 Queen St, which can be accessed by either a room key card or by ringing the door... More
1
Vote
Covent_K
October 19, 2018|
AnswerShow all 3 answers
Response from SamanthaS5009 | Property representative |
Kia Ora Covent_K, Thank you for reaching out! We do not have a Lounge in our property, but we do have The Queen's Head Café and The Queen's Head Bar & Eatery. The Queen's Head Café offers muffins, sandwiches, quiches, wraps... More
1
Vote

Room Tips

"Suite is good though expensive ; Entry level room is fine if you are on budge."
jwakl
4 weeks ago
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"Avoid rooms overlooking Queen Street, which is noisy 24 x 7. The higher you go, the better."
baileygracerose
May 18, 2019
Read review
"Ask for high floor."
PRFlyGuy
May 13, 2019
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"Superior King Bedroom with City Views."
NZbiztraveller
Apr 28, 2019
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PRICE RANGE
$96 - $255 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
255
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