Auckland City Hotel - Hobson St
Auckland City Hotel - Hobson St
157 Hobson Street, Auckland Central, Auckland 1010 New Zealand
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Avg. $67 /night, 1/26 - 1/27
$157
per night
$111
per night
$65
per night
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About
#7 of 75 hotels in Auckland Central
Location
4.2
Rooms
3.9
Value
4.0
Cleanliness
4.1
Service
4.0
Sleep Quality
3.9
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
1912, The year of the Titanic, was when the lobby and entrance of the Auckland City Hotel - Hobson St was originally erected. The hotel has retained the character and charm of its past enhanced with a new building housing 138 rooms with contemporary decor and modern conveniences. The Auckland City Hotel is ideally located at 157 Hobson Street - in the heart of Auckland's entertainment and business district with easy access to motorways. Only five minute's walk to the Sky Tower, Aotea Square, Civic Theatre and Queen Street, the Auckland City Hotel offers convenient, environmentally friendly accommodation for business and leisure travelers alike. Enjoy a meal at hotel Cafe & Restaurant, renew with a read of the Word for Today in our rooms or relax with a workout at our offsite gym and swimming pool, the Auckland City Hotel is called to serve more than just your accommodation needs.
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Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Meeting rooms
24-hour security
Parking garage
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Snack bar
Vending machine
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Sofa bed
Walk-in shower
Telephone
Wardrobe / closet
Iron
Wake-up service / alarm clock
Stovetop
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Qualmark.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, French, Spanish, Chinese and 8 more
Location
157 Hobson Street, Auckland Central, Auckland 1010 New Zealand
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Auckland Intl Airport
11.3 mi•
See all flights
Rental Cars
206 Restaurants
within 0.3 miles
Reviews
4.0
1,871 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in a prime location, the Auckland City Hotel - Hobson St is widely recognized for its cleanliness, providing guests with immaculate and well-appointed rooms that ensure a comfortable stay. The hotel's value is often praised, with many travelers finding it reasonably priced. While the amenities are generally appreciated, including kitchenettes, some guests feel additions like microwaves could enhance their experience.
Staff at the hotel receive accolades for their exceptional service, creating a welcoming atmosphere that, coupled with thematic decor, makes for a relaxing ambiance. However, while the central location is convenient for exploring nearby attractions, a few guests have noted occasional noise disruptions.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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Detailed Reviews
This hotel was nice enough but very expensive and felt it lacked that special something to match the price. That said it was in a very central location. Room was pleasant. Air con wasn't great. Comfortable enough. Liked that it had a kitchenette. Didn't seem to be a staircase past floor 1. Restaurant area looked nice though we didn't have time to try it. Staff friendly and professional. Parking area small but was impressed with their use of space to provide this for customers although there is an additional fee but in fairness is probably cheaper than parking else where in Auckland. Would possibly return but would likely shop around else where. No problems though.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My two children & I stayed for 5 nights in the studio + kitchenette & dining area room. It was very affordable & close to everything we needed. We had no issues with our stay & when we needed help, the kind staff were available 24/7. We had a little accident with the baby at around 8pm & needed a fresh set of sheets & blankets, the staff promptly collected the soiled sheets & replaced them with new ones, which I was very grateful for. I would definitely stay here again!! It was unexpectedly fabulous for the price. Highly recommend!!
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
My partner, myself & our wee Chihuahua found ourselves needing a place to stay in the city last minute. With a dog it is very difficult to find good accommodation. The Auckland City hotel provided lovely clean rooms with comfortable beds one for us & one for our dog. They even had a water & food bowl for the pooch too. We normally bring our own but weren't expecting to stay the night. It was supposed to be a day mission so this was a very nice touch. Exceptional value for money. The location was amazing right in the city! Walking distance to everything you need. Staff were amazing, customer service on point!! Each staff member I interacted with was very helpful & all very friendly!There was parking on site for a reasonable rate & a delightful breakfast that was included with our room. We highly recommend Auckland City Hotel & know where we'll be staying when we visit Auckland next.
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Date of stay: June 2020
Rooms
Service
Sleep Quality
Room Tip: We were on the first floor room 105, it was quiet & comfortable
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was really clean and comfortable. If there was people in the neighbouring rooms we couldn't hear anyone. The continental buffet breakfast meet the expectations and if pre-booked was only $10 p.p which is unbeatable in Auckland. Location is extremely central, only 1.5 blocks away from the Sky Tower. The restaurant has a huge personality and nice vibe.
Highly recommended!
Highly recommended!
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location is great. The downside is the parking you buy is a lottery as to getting a suitable space, If you have a midsize or bigger car good luck, some control here would be better no jus a free for all or park where you like,
We needed our bedding changed as my wife woke up with bit marks on her face off the pillows. We complained and they bought us a couple of pillow slips at first then took till 4 pm after a second call to come and change the bedding.
We needed our bedding changed as my wife woke up with bit marks on her face off the pillows. We complained and they bought us a couple of pillow slips at first then took till 4 pm after a second call to come and change the bedding.
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Date of stay: May 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reasonably priced clean rooms and friendly helpful staff. I recommend paying the extra $25 NZ when you check ✔ in for breakfast.
Try and make your reservations far in advance because the do book up. On my second stay I got a room that included a kitchen. It was convenient having a refrigerator, microwave, and stove. The kitchen was furnished with pots and pans and disposable plates and silverware.
Try and make your reservations far in advance because the do book up. On my second stay I got a room that included a kitchen. It was convenient having a refrigerator, microwave, and stove. The kitchen was furnished with pots and pans and disposable plates and silverware.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded Mar 2, 2023
Dear Terrace W, Thank you for choosing Auckland City Hotel on your recent stay. It is our pleasure to hear that our staff service and hotel facilities are met your expectation. Your positive review will be shared with our team members, as it will inspire them to provide the best customer service to our guest everyday. Thank you for sharing your stay experience and we wish to wecoming you back at Auckland City Hotel again. regards, Pla S. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location wise it is a stone throw from skycity so it is very convenient. However the flipside of the coin is it can get noisy at night. Service is good, nothing to fault about. Room is relatively spacious and it is really cheap (sub $100 per night) for the time I stayed there. Room doesn't have installed heat pump but instead they have panel heater and the portable aircon. For the few days I stay the weather is quite mild but will be interesting to see how it fares during the summer.
Rating is difficult:
GIven the price I paid I should give it 4/5
However this hotel advertised themselves as a 4 star hotel and it is quite substandard if I compare to other 4 stars hotel. To me this is a 3 to 3.5 stars hotel.
At the end I decided to rate against its star rating - as I am sure pre-COVID this hotel will charge for much more than what I am paying now.
Rating is difficult:
GIven the price I paid I should give it 4/5
However this hotel advertised themselves as a 4 star hotel and it is quite substandard if I compare to other 4 stars hotel. To me this is a 3 to 3.5 stars hotel.
At the end I decided to rate against its star rating - as I am sure pre-COVID this hotel will charge for much more than what I am paying now.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For people wanting to experience what a trip to North Korea is like without the threat of physical torture, step right in to Auckland City Hotel. Highlights include enticing views of a dystopian future out the back windows, pasta sauce stained duvets and the 4am wake up noise in a non-NZ dialect. All this is complemented by the general uncomfortable seediness of Hobson Street, making any chance of romance off the menu.
We booked for three nights, left after one and were happy to write off $160 rather than spend another minute in the soul destroying room we’d paid for. If this is what 4 star accomodation looks like, I’d dread to see 1, 2 or 3.
We booked for three nights, left after one and were happy to write off $160 rather than spend another minute in the soul destroying room we’d paid for. If this is what 4 star accomodation looks like, I’d dread to see 1, 2 or 3.
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Fung, General Manager at Auckland City Hotel - Hobson St
Responded Jul 19, 2020
Hi Ross M, Thank you for the feedback regarding your recent stayed. Immediately upon your review, we had checked and found the room to be in good order. With regards to pasta sauce on the duvets, we would like to apologise for the below-par service. We will forward this feedback and reinforce training with our housekeeper. Auckland City Hotel is open to all nationalities and we do not discriminate against anyone staying or working in the hotel hence the sound of different dialects and languages are to be expected. With regards to Hobson Street, Skycity and other major hotels and attractions are located on this street. We apologies again for the inconvenience caused and if you have any further questions or comments regarding this matter, please feel free to discuss it with me at victor@jrhnz.com Victor Yours in service, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Auckland City Hotel was great for the price. Its clean and comfortable and the staff are really helpful. I would choose to stay there again. They offer a breakfast service which is very reasonable and a bar and restaurant with a good selection of food.
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Date of stay: May 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for a week, and had a great stay. The team goes out of the way to make sure that they make the stay as comfortable as possible. Would highly recommend this hotel. The hotel has a coin operated laundry too, which is super helpful for longer stays with kids.
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Date of stay: August 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Absolutely YES
Hi. Sorry for late reply. I didn't notice if there was a parking area near or in the hotel. I used other transport when getting around the city. Better to contact the hotel directly for this enquiry.
Hi Global,
Sorry for the delayed.
Hotel was not aware of this additional charges hence we contacted the taxi company about it. They mentioned that the additional cost is due to above average luggage load. Anyway, we told them that this should be mention and convey to guest in advance.
In conclusion, the taxi company is happy to refund the additional $20.
Tripadvisor does not allow email or contact number in this chat room, hence please contact hotel and ask for Mr AK to process the refund.
Sorry for the inconvenience caused
Victor
The waterfront is just 10 minutes walk from the hotel.
However if you want to swim, the nearest beach is in Mission bay which is 8.7km from hotel. Thank you
"I would still recommend the hotel as the position close to the action, restaurants and waterfront was ideal. Plus facilities and staff great"Read full review
"Affordable & clean hotel, within CBD...ample choice of eateries & markets nearby + a casino."Read full review
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PRICE RANGE
$72 - $121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
auckland city hotel-hobson st hotel auckland central
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Auckland City Hotel - Hobson St
Which popular attractions are close to Auckland City Hotel - Hobson St?
Nearby attractions include Sweet Axe Throwing Co. (0.1 miles), Sky Tower (0.2 miles), and Odyssey Sensory Maze (0.2 miles).
What are some of the property amenities at Auckland City Hotel - Hobson St?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Auckland City Hotel - Hobson St?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Auckland City Hotel - Hobson St?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Auckland City Hotel - Hobson St?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Auckland City Hotel - Hobson St?
Conveniently located restaurants include Remedy Coffee, Tony's Steak & Seafood Restaurant, and Cassia @ Skycity.
Are there opportunities to exercise at Auckland City Hotel - Hobson St?
Yes, guests have access to a fitness center during their stay.
Is Auckland City Hotel - Hobson St located near the city center?
Yes, it is 0.2 miles away from the center of Auckland Central.
Are any cleaning services offered at Auckland City Hotel - Hobson St?
Yes, dry cleaning and laundry service are offered to guests.
Does Auckland City Hotel - Hobson St offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Auckland City Hotel - Hobson St?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Portuguese, Thai, and Indonesian.