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Hyatt Regency Perth

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#16 of 79 Hotels in Perth
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Hyatt Regency Perth
Hyatt Regency Perth
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1,937 Reviews from our TripAdvisor Community

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Showing 1,882: English reviews
Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed yesterday NEW

Overall customer service is good as expected for a 5 star hotel although this trip I was very disappointed with my room as it was noisy in the morning because I could hear every door slamming and most of all I was terribly disappointed with the concierge service. An aptitude of indifference was prevailing when I drove my hire car... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 742ronaldt
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
Reviewed 3 days ago NEW via mobile

The Perth Hyatt is one hotel that prides itself for giving the Hyatt Touch. The hotel is beautifully maintained and our stay was truly memorable. Do yourself a favour and pay a little extra for executive floor / suite to use the Regency Club Lounge facilities. By far the service from the team in the lounge surpasses a lot of... More 

Helpful?
Thank Alan G
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear Alan G Thank you so much for the glowing review and for the wonderful recommendation, super to read. Our aim is to exceed guest expectations and given you had a memorable stay, it seems we achieved our goal! Please do let me know when planning to return, it would be a pleasure to personally assist. Sincerely Sholto Sholto Smith... More 

Perth WA
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago via mobile

The hotel is as always very nice and we had a pleasant stay in a modern, spacious and clean room. However, the Hyatt now charges a fee if you wish to settle your account with a credit card. 3% for Amex and 1.7% for all other cards. This is the first time I have ever stayed at a hotel that... More 

Helpful?
1 Thank PerthTraveller22
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear PerthTraveller22 Many thanks for sharing your feedback on Tripadvisor. In terms of the credit card fee, whilst I acknowledge your comment, a fee has always been applied and indeed in my experience all hotels I have stayed at – not just Hyatts – also follow this practice – you may wish to consider settling your account via Eftpos, as... More 

Sydney
1 review
Reviewed 1 week ago

The end of the mining boom seems to have hit the Hyatt pretty hard. On two of the four nights I stayed, the only restaurant open was an "all you can eat" buffet. Not exactly what you'd expect from a five star hotel. More like two and a half or three star.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank brewW9781CM
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear brewW9781CM Thank you for posting your review, although disappointing to read your comment re the food offerings in our Cafe restaurant; this does come as somewhat of a surprise given it is a very popular venue and indeed has won several Gold Plate awards for the fayre offered; we do have another restaurant offering SE Asian food, although this... More 

Melbourne, Australia
1 review
Reviewed 1 week ago

Purchased a Luxury Escapes deal and weren't dissapointed at all. Enjoyed every moment. Great location. Clean and lovely pool. Rooms spacious and King bed very comfy. Staff obliging too. Will return to this motel on next visit to Perth.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank carolinekH232QY
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear carolinekH232QY So pleased to learn from your review that you had a great stay with us and enjoyed our facilities'- especially the pool. Please feel free to let me know if I can be of any help with your plans to return. Sincerely Sholto Sholto Smith (Mr.) General Manager HYATT REGENCY PERTH 99 Adelaide Terrace, Perth, WA, 6000, AUSTRALIA... More 

Los Angeles
Level Contributor
330 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 1 week ago

This is an excellent hotel in Perth CBD. Very professional and helpful reception staff that went out of their way to accommodate my early arrival. Very open and spacious lobby, with that 90's atrium-style glass roof. Room was spacious and clean and the bed quite comfortable. Small fitness center with plenty of equipment for a decent workout. Nothing to complain... More 

Helpful?
Thank TheMulv
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear TheMulv Thank you so much for your super feedback and for the recommendation - very much appreciated and I'm delighted you enjoy staying with us. Look forward to welcoming you back and please do let me know if I can be of any help with your plans, always happy to assist. Sincerely Sholto Sholto Smith (Mr.) General Manager HYATT... More 

Busselton, Australia
1 review
Reviewed 1 week ago

Used love visiting the Hyatts Tegency Club and have done so many times. The Club is out dated now, food offered has been the same for years and no longer Club standard. The staff at the Hyatt have changed as well - used to be friendly and customer focused - now it feels like I'm staying at one of those... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Sue P
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear Sue P Thank you for your feedback, although naturally I'm concerned to read your comments re the club offerings and our staff - as mentioned in our internal survey, this is definitely something for us to review as neither being the impression we wish to create. Please do let me know when you are planning to return so that... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe - Hyatt Regency
Cafe - Hyatt Regency
Cuisines: Australian, Contemporary
Joe's Oriental Diner
Joe's Oriental Diner
Cuisines: Chinese, Asian, Thai, Malaysian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated near the banks of the Swan River, on the eastern edge of Perth's central business district and shopping precinct. Hyatt Regency Perth Hotel is convenient to arts, parks, entertainment and convention centres. ... more   less 

Additional Information about Hyatt Regency Perth

Address: 99 Adelaide Terrace, Perth, Western Australia 6000, Australia
Location: Australia > Western Australia > Greater Perth > Perth
Price Range: $116 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Perth 5*
Number of rooms: 367
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Orbitz, Hotels.com, Hyatt Hotels Corporation, Travelocity, Priceline, HotelTravel.com, Cheap Tickets, Agoda and Odigeo so you can book your Hyatt Regency Perth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Perth Hotel Perth
Perth Hyatt Regency
Hyatt Perth
Hotel Style:
#6 Romantic Hotel in Perth
#7 Business Hotel in Perth
#7 Family Hotel in Perth
#15 Luxury Hotel in Perth
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Perth staff and other travelers.
11 questions
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London, United Kingdom
2 months ago
Kuala Lumpur, Malaysia

See all questions (11)

Questions? Get answers from Hyatt Regency Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book a room on the Regency Club Floors (8&9)”
 of 5 bubbles RichardWiltshiireUK, 1 week ago | Read review
“A room with access to the Club Lounge is very worthwhile.”
 of 5 bubbles michaelmO5190BW, 2 weeks ago | Read review
“Make sure you at least get an upgrade to soften the blow of staying here”
 of 5 bubbles StevenV992, 2 weeks ago | Read review
“Great river view and Club rooms are worth the extra!”
 of 5 bubbles Jenantonic, 2 weeks ago | Read review
“Make sure you get a deal package for your stay”
 of 5 bubbles baz121, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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