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Four Points by Sheraton Perth

#19 of 79 Hotels in Perth
Certificate of Excellence
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Four Points by Sheraton Perth
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820 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Stayed at the four points multiple times for business throughout 2016. Most of the team will make an effort to recognise you. But alway have to ask before being given upgrades as an SPG Plat. It is a very typical Perth Hotel, the rooms are renovated however it still gives you an old hotel feel. Service is great, the food... More 

Helpful?
Thank Chris T
Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Fantastic service, with friendly and welcoming staff, five star service. The hotel is four star and priced accordingly. Do not book this if you want a luxury five star room as they are tired, basic fittings and amenities and need probably need updating at some point. They are however clean and tidy and serve the intended purpose for a business... More 

Helpful?
Thank Dave C
Melbourne
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed in Perth overnight for business and requested a studio corner room which I know only has one adjoining room. I wanted something quiet. The room itself is very tastefully laid out and spacious but this time I had neighbours and while they were not rowdy I could hear their conversation that went on until around 1am in the... More 

Helpful?
Thank spiritlevel_10
Kuching, Malaysia
Level Contributor
10 reviews
4 of 5 stars Reviewed 4 days ago NEW

A nice cosy hotel, easy access to Hay Street area - means easy to find food & drinks haha. Directly opposite the Perth Arena - great hotel if you're attending a concert there! Hotel set up is pretty basic but very comfortable, and service was good.

Helpful?
Thank JayKaySixSeven
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear JayKaySixSeven, Thank you for taking the time to provide us with the gift of your great online feedback regarding your recent stay at the Four Points by Sheraton Perth. I am delighted to hear that you enjoyed a comfortable and relaxing stay with us and were well looked after by our team. We have also taken good note that... More 

Singapore
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Arriving around 1am we hoped to settle in quickly. It seems we hadn't booked a rollaway bed for our 12 yr old, and that was arranged quickly. Even after this, the check-in process took a further 10-20 mins - systems problems slowing things down. The room was fine with a great shower and ample space. The curtains were firmly closed,... More 

Helpful?
1 Thank SingaMary
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear SingaMary, Thank you for taking the time to provide us with the gift of your feedback with regards to your recent stay at the Four Points by Sheraton Perth. I am delighted to hear that you had an overall pleasant and relaxing stay with us and were well taken care of by our team. My apologies for the delay... More 

Bunbury, Australia
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked directly through SPG and found accomodation including breakfast for an extremely good price. The hotel is situated directly opposite Perth Arena so a very good location for functions. Its free to join SPG and booked directly on the SPG website. We received an upgrade when we arrived to the SPG members levels. We were pleasantly surprised with the... More 

Helpful?
1 Thank Tropicstraveller_11
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Tropicstraveller_11, Thank you for taking the time to provide us with the gift of your great online feedback regarding your recent stay at the Four Points by Sheraton Perth. I am delighted to hear that you thoroughly enjoyed your stay with us and that we exceeded your expectations. We have also well noted that you appreciated the hotel's services,... More 

Perth, Australia
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed overnight for a concert. Super convenient as concert across the road. Room was a decent size & comfy bed. Pillows were super soft - even with two each we wished we brought our own. Brekkie was fine and overall hotel was good. Was it worth the nightly cost - we didn't think so. Our room was on level... More 

Helpful?
Thank Harral1
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Harral1, Thank you for taking the time to provide us with the gift of your feedback regarding your recent stay with us. I am disappointed to hear that although you appreciated the hotel's location and comfortable beds, we did not meet all your expectations during this stay. Please accept my sincere apologies in this regards. Rest assured that your... More 

Phoenix, Arizona
Level Contributor
112 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay in a lot of hotels and am not an easy guest to keep happy. So when it occurred to me that I was approaching the end of a week stay I was somewhat surprised to realize how good of a stay it had been. Being SPG Platinum I believe I was upgraded a room level above what I... More 

Helpful?
Thank BoganInParasite
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear BoganInParasite, Thank you for taking the time to provide us with the gift of your great online feedback in regards to your recent stay at the Four Points by Sheraton Perth. I am delighted to hear that you had a comfortable and relaxing stay with us and enjoyed our services and facilities. We have also well noted that you... More 

Perth, Australia
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with my wife for her birthday. The hotel is very nice inside and staff very friendly. Only down side was we were given a room near the lift and could hear the lift constantly. I think being a old building the walls are quite thin. Could also hear a baby crying in another room. Had breakfast included which... More 

Helpful?
Thank Jeansyjive
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Jeansyjive, Thank you for taking the time to share the gift of your online feedback regarding your recent stay with us at the Four Points by Sheraton Perth. I am disappointed to hear that although you and your wife had a good time for the birthday celebration, we did not meet all your expectations and please accept my sincere... More 

Singapore
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

1.Charged my credit card multiple times for pre-approvals and resulted in multiple charges to my card. 2. brushing off customers with incorrect information on SPG policy 3. condescending tone taken by front office staff with guests

Helpful?
Thank JamesLCL
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear JamesLCL, Thank you for taking the time to provide us with the gift of your feedback with regards to your recent stay with us. Following the issues you mentioned and e-mail you sent me personally, I have enquired in the matter personally and I am following up the matter with my team. Please do not hesitate to contact me... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Four Points by Sheraton Perth offers a great location near the Central Business District. We are close to the heart of the city and its many attractions, parks, and sporting events. Perth's airports are within 30 minutes by car, and our location provides direct freeway access.SPG Members receive complimentary in room internet when booking direct. Book direct today. ... more   less 

Additional Information about Four Points by Sheraton Perth

Address: 707 Wellington Street, Perth, Western Australia 6000, Australia
Location: Australia > Western Australia > Greater Perth > Perth
Price Range: $94 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Four Points by Sheraton Perth 4.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Citigate Perth Hotel Perth
Citigate Hotel Perth
Perth Citigate Hotel
Hotel Style:
#6 Family Hotel in Perth
#15 Romantic Hotel in Perth
#18 Luxury Hotel in Perth
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