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Four Points by Sheraton Perth

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#20 of 79 Hotels in Perth
Certificate of Excellence
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Four Points by Sheraton Perth
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816 Reviews from our TripAdvisor Community

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Showing 777: English reviews
Singapore
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Arriving around 1am we hoped to settle in quickly. It seems we hadn't booked a rollaway bed for our 12 yr old, and that was arranged quickly. Even after this, the check-in process took a further 10-20 mins - systems problems slowing things down. The room was fine with a great shower and ample space. The curtains were firmly closed,... More 

Helpful?
1 Thank SingaMary
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear SingaMary, Thank you for taking the time to provide us with the gift of your feedback with regards to your recent stay at the Four Points by Sheraton Perth. I am delighted to hear that you had an overall pleasant and relaxing stay with us and were well taken care of by our team. My apologies for the delay... More 

Bunbury, Australia
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked directly through SPG and found accomodation including breakfast for an extremely good price. The hotel is situated directly opposite Perth Arena so a very good location for functions. Its free to join SPG and booked directly on the SPG website. We received an upgrade when we arrived to the SPG members levels. We were pleasantly surprised with the... More 

Helpful?
1 Thank Tropicstraveller_11
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Tropicstraveller_11, Thank you for taking the time to provide us with the gift of your great online feedback regarding your recent stay at the Four Points by Sheraton Perth. I am delighted to hear that you thoroughly enjoyed your stay with us and that we exceeded your expectations. We have also well noted that you appreciated the hotel's services,... More 

Perth, Australia
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed overnight for a concert. Super convenient as concert across the road. Room was a decent size & comfy bed. Pillows were super soft - even with two each we wished we brought our own. Brekkie was fine and overall hotel was good. Was it worth the nightly cost - we didn't think so. Our room was on level... More 

Helpful?
Thank Harral1
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Harral1, Thank you for taking the time to provide us with the gift of your feedback regarding your recent stay with us. I am disappointed to hear that although you appreciated the hotel's location and comfortable beds, we did not meet all your expectations during this stay. Please accept my sincere apologies in this regards. Rest assured that your... More 

Phoenix, Arizona
Level Contributor
111 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in a lot of hotels and am not an easy guest to keep happy. So when it occurred to me that I was approaching the end of a week stay I was somewhat surprised to realize how good of a stay it had been. Being SPG Platinum I believe I was upgraded a room level above what I... More 

Helpful?
Thank BoganInParasite
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear BoganInParasite, Thank you for taking the time to provide us with the gift of your great online feedback in regards to your recent stay at the Four Points by Sheraton Perth. I am delighted to hear that you had a comfortable and relaxing stay with us and enjoyed our services and facilities. We have also well noted that you... More 

Perth, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here with my wife for her birthday. The hotel is very nice inside and staff very friendly. Only down side was we were given a room near the lift and could hear the lift constantly. I think being a old building the walls are quite thin. Could also hear a baby crying in another room. Had breakfast included which... More 

Helpful?
Thank Jeansyjive
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Jeansyjive, Thank you for taking the time to share the gift of your online feedback regarding your recent stay with us at the Four Points by Sheraton Perth. I am disappointed to hear that although you and your wife had a good time for the birthday celebration, we did not meet all your expectations and please accept my sincere... More 

Singapore
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 1 week ago

1.Charged my credit card multiple times for pre-approvals and resulted in multiple charges to my card. 2. brushing off customers with incorrect information on SPG policy 3. condescending tone taken by front office staff with guests

Helpful?
Thank JamesLCL
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear JamesLCL, Thank you for taking the time to provide us with the gift of your feedback with regards to your recent stay with us. Following the issues you mentioned and e-mail you sent me personally, I have enquired in the matter personally and I am following up the matter with my team. Please do not hesitate to contact me... More 

australia
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with friends celebrating anniversary. Rooms were lovely and clean and modern . Receptionist very professional on check in . Had drinks in bar before we hit the city. Cocktail wasn't the best I've tasted felt like a missing ingredient but wouldn't hold that against them . Breakfast was lovely and fresh, watch what time you go down as it... More 

Helpful?
1 Thank niknak1968
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear niknak1968, Thank you for taking the time to provide us with the gift of your feedback with regards to your recent stay with us. I am delighted to hear that you had a comfortable and relaxing stay with us and appreciated the hotel's services and location. Rest assured that your comments will be shared with our team. I have... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

If you desire a outstanding service, go to Four Points Perth. The food is spectacular! If you want good service and food, I recommend Four Points Perth! And the hotel is conveniently located near the Perth train station and City!

Helpful?
1 Thank Rodrigo M
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Rodrigo M, Thank you for your great online review with regards to your recent stay at the Four Points by Sheraton Perth. I am delighted to hear that you had a relaxing stay with us and enjoyed the Food and Beverage experience at the hotel. We have also well noted that you appreciated the hotel's convenient location. Rest assured... More 

Scotland
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for a couple of nights after travelling from Scotland to visit family in Australia. They came down with a sickness bug so we checked in here to let them recover while we still enjoyed our time abroad. The airline lost our bags and we arrived late at night. We were tired, hungry and upset. The hotel staff... More 

Helpful?
1 Thank Gibby12909
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Gibby12909, Thank you for taking the time to provide us with the gift of your online feedback with regards to your recent stay at the Four points by Sheraton Perth. I am delighted to hear that you and your family had a comfortable and relaxing stay with us while visiting Australia and were well looked after by our team.... More 

Perth
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent four nights at the Four Points Sheraton in Perth. During our stay, the service we received was friendly and efficient. In fact, we could not fault any of the service we experienced. The checkin and checkout procedures were simple and fast, the valet parking was very effective and with housekeeping and follow up, it was spot on. We... More 

Helpful?
2 Thank SeanFletcher
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear SeanFletcher, Thank you for providing us with the gift of your great online review regarding your recent stay with us. I am delighted to hear that you enjoyed a relaxing and comfortable stay with us and were well looked after by our team. Rest assured that your positive and encouraging comments will be shared with our team. We look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Four Points by Sheraton Perth offers a great location near the Central Business District. We are close to the heart of the city and its many attractions, parks, and sporting events. Perth's airports are within 30 minutes by car, and our location provides direct freeway access.SPG Members receive complimentary in room internet when booking direct. Book direct today. ... more   less 

Additional Information about Four Points by Sheraton Perth

Address: 707 Wellington Street, Perth, Western Australia 6000, Australia
Location: Australia > Western Australia > Greater Perth > Perth
Price Range: $94 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Four Points by Sheraton Perth 4.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Citigate Perth Hotel Perth
Citigate Hotel Perth
Perth Citigate Hotel
Hotel Style:
#6 Family Hotel in Perth
#15 Romantic Hotel in Perth
#19 Luxury Hotel in Perth
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