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Oaks Broome

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Oaks Broome
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371 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Reviewed 1 week ago via mobile

On the first night of staying there our car window was smashed all for some coins in the ash tray. No secure parking which is needed in such a area. Not the best start to our holiday. Rooms where great and tidy. Comfy beds staff where helpful enough.

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Helpful?
1Thank Hedlandrules
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for taking the time to review your recent stay at Oaks Broome. I am very sorry to read of the incident that occurred on your first night. If you could please email me on hmbroome@theoaksgroup.com.au with any further information, I would like to ensure that this was reported to the police and review our footage. Despite this disappointing...

Perth, Australia
Reviewed 2 weeks ago

Helpful staff, clean rooms, tidy overall layout and close to Town Beach. Oaks Broome is located a little away from the main area of Chinatown and was well presented accommodation. Easy access to Town Beach to see Stairway to Moon or hunt for the Flying Boat Wrecks when the timing is right.

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Helpful?
1Thank Btbuggy
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your fantastic review. We do have a great location at Town Beach - perfect for exploring the museum, Flying Boat Wrecks and Staircase to the Moon. It is lovely to read that you found the rooms clean, the property to have a tidy layout and the staff to be helpful. We hope to see you back with...

Greater Perth, Australia
Reviewed 2 weeks ago

This is a lovely place. Modern, comfortable and well decked out rooms. We had a one room apartment and it was brilliant. The staff are fantastic and very helpful and the overall experience was excellent.

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Helpful?
1Thank Philip E
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your lovely review on your recent stay with us. We are very happy to read that you enjoyed our modern, comfortable and well decked out rooms - they are everything you need to enjoy your 'home away from home'. We do have a fantastic team and your lovely feedback has been passed on to them all -...

Perth, Australia
Reviewed 2 weeks ago via mobile

At face value Oaks looks great, new, modern, pool, restaurant etc. Unfortunately Oaks is like many mid-range chain hotels that promise a lot and don't really deliver. On this short stay, TV remotes that didn't work, cheap lumpy pillows, electronic door keys that had to be reset, shower heads with only a few sparse needle jets that make it hard...

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Helpful?
2Thank Dean M
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your review on your recent stay at Oaks Broome. Whilst I was very disappointed to read that we did not meet your expectations, I appreciate you offering your feedback. I do hope that these issues were brought to the attention of the staff at the time, giving us the opportunity to rectify most things immediately. I would...

Reviewed 3 weeks ago via mobile

3 of us stayed here for four nights on business. The wait staff in the dining room were back packers, very rude with no clue about what the hotel facilities were, they told me to go to reception. Breakfast was a buffet however, I was told I couldn't order a poached egg on my first morning. My colleague was rudely...

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Helpful?
2Thank Maggie B
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you kindly for taking the time to review your recent stay with us. We are most disappointed to hear of your feedback and equally surprised. We have noted all of your points and rest assured, it will be discussed with the Food & Beverage Manager and the restaurant team. We are sincerely apologetic and appreciate that this level of...

Dianella, Australia
Reviewed 4 weeks ago via mobile

Title pretty much tells it. We really enjoyed our stay here. It's close to a lot of things and a decent, but not overly long, walk to town. We did it in full heat and survived OK. Close to Town Beach, Museum, Matso's.

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Helpful?
1Thank Paolo C
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for taking the time to post your review on your recent stay at Oaks Broome. We are all delighted to read that you found the staff helpful, facilities good and enjoyed our location at Town Beach. We hope to welcome you back to Oaks Broome again soon.

Reviewed 4 weeks ago

Room was very clean. Had a nice view of the pool. Felt very safe. Food was good. I would stay here again. very relaxing and quiet. near the bus stop that takes you to the town and to Cable beach. the staff was very nice and informative.

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Helpful?
1Thank Kasey265
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your lovely review on your recent stay at Oaks Broome. We have a fantastic location near Town Beach and the local bus is an easy way to explore Broome town and Cable Beach. We have a wonderful team, I am so glad you found them to be nice and informative. We all very much appreciated you taking...

Tel Aviv, Israel
Reviewed 4 weeks ago

Wonderful hotel, modern and well appointed, but returning after a day's work to find both pools closed because the sun had set was a real big let down. Hot night beautiful ambiance but unable to take a much needed dip. Allegedly because of council regs! Hard to believe A big disincentive to stay here again. Staff didn't seem to think...

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Helpful?
2Thank Wayne G
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your review Wayne, it was lovely to have you stay with us. I am glad to see you enjoyed your time and found Oaks Broome to be modern and well appointed. As per our conversation on your departure, the pool is restricted to sunrise to sunset due to lighting and regulations. I do hope, that despite the...

Perth, Australia
Reviewed October 27, 2016

We were greeted by a lovely young Belgian lady who was so helpful and allowed us to check in slightly early as we'd been up since 4 am. Our rooms were cool, comfortable, very well presented, clean and with all the amenities that we required. Our patio furniture had seen better days however with the rattan stripped off around the...

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Helpful?
1Thank Zoop1305
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your lovely feedback - I have passed on your praise to Jill, our Front Office Manager who checked you in. I am very happy to read that you found your room cool, comfortable, clean and well presented. We aim to offer you a home away from home, and it’s great to see you had everything you needed....

Perth, Australia
Reviewed October 22, 2016 via mobile

Right from the moment we checked in the experience was great. The girl on reception was fantastic, made us fell welcome, explained the hotel facilities. Gave us advice on things to see and do. I wish I could remember her name, thank you. Our room was a pool view and it was great, small kitchen, separate bedroom and a spa...

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Helpful?
1Thank K0ZICAN
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for taking the time to write a review on your recent stay with us at Oaks Broome. It is fantastic to read that you had such a wonderful stay. I am glad to see that you enjoyed your 1 Bedroom Poolside Apartment - having the direct access from your private courtyard into the pool area is a popular...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Visitors to Broome are drawn to the colour, culture and cosmopolitan vibe of its central hub of Roebuck Bay. Just one street back from the Bay, Oaks Broome combines hotel and apartment-style holiday accommodation within tranquil landscaped gardens. Its contemporary, well-appointed hotel rooms and self-contained apartments feature shaded balconies and large decks overlooking the hotel’s two pools. Oaks Broome has been designed to provide superb a superb environment to suit the most discerning leisure or business traveller. ... more   less 

Additional Information about Oaks Broome

Address: 99 Robinson St, Broome, Western Australia 6725, Australia
Location: Australia > Western Australia > Kimberley Region > Broome
Price Range: $70 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Broome 4.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Oaks Broome Hotel Broome
Hotel Style:
#8 Luxury Hotel in Broome
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Questions & Answers

Here's what travelers have asked, with answers from Oaks Broome staff and other travelers.
2 questions
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Questions? Get answers from Oaks Broome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing into the pool are possibly cooler and quieter.”
 of 5 bubbles Btbuggy, 2 weeks ago | Read review
“balcony rooms with views of the pool are prettiest and most relaxing”
 of 5 bubbles Kasey265, 4 weeks ago | Read review
“Rooms with views over one of the pools would be nice”
 of 5 bubbles Zoop1305, Oct 27, 2016 | Read review
“Any room overlooking the pool with a balcony”
 of 5 bubbles debbiehT4513PM, Oct 17, 2016 | Read review
“Ask for a pool side room as there are rooms with no pool view.”
 of 5 bubbles Sophieni209, Oct 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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