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Aria Hotel Apartments

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Aria Hotel Apartments
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336 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 12, 2016 via mobile

I'm staying here with my family in a 2bedder with 2 bathroom. The apartment is very new. Believed it's one of those that has been recently refurbished. The lobby is still undergoing renovation works so a lot is work in progress. Drivers beware. Ramp up to the upper level parking lot is very very narrow

Helpful?
1 Thank j1ex
Jo C, Operations Manager at Aria Hotel Apartments, responded to this review

Dear j1ex Thank you for choosing to stay at Aria Hotel Apartments. It was great that you were able to experience one of our newly refurbished apartments. The lobby refurbishment is now complete and we are looking forward to the apartments being completed by October. Thanks for your feedback, we look forward to welcoming you back again soon. Kind Regards, More 

Sydney, Australia
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 12, 2016 via mobile

I only stayed overnight but was pleasantly surprised after reading reviews about the renovations. The lift and common area outside of my room were a mess with paint footprints and cosmetically not up to a high standard. This however was not a reflection upon the room. Newly renovated, it was smart, clean and stylish. The kitchen was well provisioned with... More 

Helpful?
2 Thank Susan_61_10
Jo C, Operations Manager at Aria Hotel Apartments, responded to this review

Dear Susan_61_10, Thank you for choosing Aria Hotel Apartments and for your review. We're so glad that you enjoyed the facilities of our newly refurbished apartment and the location. We are still in the process of completing the refurbishment and this is due to be finished in October. Thanks for your feedback, we look forward to welcoming you back again... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 25, 2016 via mobile

Recently stayed at this property in Melbourne with family. I booked a 2 bedroom apartment with city view (paid extra for that) but was allocated a room facing the opposite direction. The property was fully booked so no point in bringing this to the attention of staff. Pretty gutless I wasn't told at checkin but more than likely they wanted... More 

Helpful?
1 Thank Dave B
Christina S, Manager at Aria Hotel Apartments, responded to this review

Dear Dave B Thank you for your feedback, and taking the time to leave a review. We are glad to hear that you found the apartment to be well appointed and comfortable. We are disappointed though that you would assume that we have purposely been deceitful and would not assist you in correcting the issue regarding your city view reservation.... More 

Travelers are raving about these Melbourne hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2016 via mobile

I highly recommend aria. A home away from home when I come to visit. Everything you need in a terrific location. Staff helpful. Free wifi too that actually works!! Reception provide a map of their favourite places to visit during your stay. Good choices too. Checked out a few of them. Not your usual run of the mill places.

Helpful?
Thank Psimeonl
Christina S, Manager at Aria Hotel Apartments, responded to this review

Dear Psimeonl Thank you for choosing to stay at Aria Hotel Apartments and for your lovely comments. We're so glad that you enjoyed the apartment, staff and our location. We are delighted that you were able to visit some of our favourite places and we look forward to welcoming you again soon. Kind regards, More 

Launceston, Australia
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 23, 2016

Room was of good size and clean except for fair wear and tear as far as carpet cleanliness was concerned. Free Wi-Fi was a bonus. Close to South Melbourne and Southbank. Trams available if unable to walk reasonable distances to the Melbourne City Centre. Service staff excellent receptionist could improve. Their manners and welcoming not up to the standard of... More 

Helpful?
1 Thank 505crowie
Christina S, Manager at Aria Hotel Apartments, responded to this review

Dear 505crowie Thank you for taking the time to leave a review and appreciate your comments in regards to the service staff, apartments size, and location. We are working with our front of house team, so that a more consistent guest experience will be delivered. Thanks for choosing Aria Hotel Apartments, we hope to welcome you again soon. Kind regards, More 

Adelaide, Australia
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 23, 2016

Give it a big miss Noisy - right on the M1 - our apartment was actually in Clarendon st. Shabby, tiny shoebox - only one tiny wardrobe in one bedroom. No wardrobe or drawers in the second. No concierge as advertised No room to open your suitcase except on the bed. Only one bedside table per bedroom. Shower floods the... More 

Helpful?
1 Thank 12ras
Christina S, Manager at Aria Hotel Apartments, responded to this review

Dear 12ras Thank you for taking the time to leave a review. We regret to hear that we failed to meet your expectations on this occasion. We're sorry to hear that you wouldn't return, but do hope that you'll reconsider giving us another chance in the future. Kind regards, More 

Level Contributor
151 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed March 22, 2016 via mobile

We are very happy with our choice of accommodation to spend 2 nights in Melbourne to celebrate my husband's 50th birthday. Located behind Crown Casino, it is within walking distance to the Colonial Tramcar Restaurant pick up point @ tram stop #125 on the corner of Clarendon St & Norman by St. The tram #12 runs along Clarendon street to... More 

Helpful?
1 Thank cajhm
GuestServicesBDM1, Guest Relations Manager at Aria Hotel Apartments, responded to this review

Dear cajhm, Thanks for choosing Aria Hotel Apartments and for your great review. We're so glad that you enjoyed the facilities in your apartment and the location. There is a lot to do in Melbourne isn't there! Thanks for your feedback, we look forward to welcoming you back again soon. Kind regards, Aria Hotel Apartments. More 

Hobart, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 20, 2016 via mobile

Good location near Crown with plenty of space in deluxe studio apartment. The only negative shower over bath set up a bit ordinary for the price range paid ( but it was Formula 1 weekend) but very friendly staff at check in and out.

Helpful?
Thank davidA6913JP
GuestServicesBDM1, Guest Relations Manager at Aria Hotel Apartments, responded to this review

Dear davidA6913JP, Thank you for your review we're glad that you enjoyed our location to Crown Casino and the spaciousness of the deluxe studio apartment. We hope you enjoyed the Formula 1, and look forward to welcoming you back to Aria Hotel Apartments again soon. Kind regards, Aria Hotel Apartments More 

London, United Kingdom
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 15, 2016

The apartment itself is clean, comfy, good view, excellent noise blocking windows and sliding doors. But if you need anything, well, it may take about 7 goes to get it. We requested our two single beds be joined, happy to pay the extra, for three days we asked morning and night for it to happen but with no luck. By... More 

Helpful?
Thank Sarah E
GuestServicesBDM1, Guest Relations Manager at Aria Hotel Apartments, responded to this review

Dear Sarah E, Thanks for taking the time to leave a review and for your lovely comments in regards to the apartments cleanliness, comfort and location. We appreciate your feedback regarding the issues you experienced. Thanks for choosing Aria Hotel Apartments, we hope to welcome you again soon. Kind regards, More 

Ballarat
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 15, 2016 via mobile

This was a good place to stay because if the proximity to crown. The lady that checked us in was nice, Hannah I think her name was. Room was ok, smaller than I thought it would be, not a real bother though, View was good, Room was also clean along with the bedding. No table and chairs on balcony, no... More 

Helpful?
2 Thank Rebecca B
GuestServicesBDM1, Guest Relations Manager at Aria Hotel Apartments, responded to this review

Dear Rebecca B, Thank you for choosing Aria Hotel Apartments and for taking the time to leave a review. we're happy that you found the room clean and enjoyed the view. Thank you for all your feedback and we hope to welcome you back to Aria again in the future. Kind regards, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Located in Melbourne's Southbank precinct, across the road from Crown Casino and within 3 mins walking distance of Melbourne Exhibition and Convention Centre, Aria Hotel Apartments features 1, 2 and 3 bedroom boutique serviced apartments in an excellent location with FREE UNLIMITED WIFI. Choose from 3 ranges of product ; Your Favourite (4.5 star), Your Style (4 star) and Your Comfort (3.5 star) All apartments are fully self-contained and equipped with oven, microwave, gas cook top, fridge, freezer, dishwasher, washing machine and dryer. Added features include 24 hour Front Desk /Reception, Breakfast Vouchers, Room Service. Pool and gym access, car parking available. ... more   less 

Additional Information about Aria Hotel Apartments

Address: 285 City Road, Melbourne, Victoria 3006, Australia (Formerly Plum Serviced Apartments Southbank)
Location: Australia > Victoria > Melbourne > Southbank
Price Range: $108 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Aria Hotel Apartments 4.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Plum Serviced Apartments Southbank Hotel Melbourne
Plum Serviced Apartments Southbank Melbourne
Hotel Style:
#93 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Aria Hotel Apartments staff and other travelers.
4 questions
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Questions? Get answers from Aria Hotel Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for one higher up and facing sea”
 of 5 bubbles 845dent, 4 weeks ago | Read review
“Ask for a room away from the motorway”
 of 5 bubbles redtess, Oct 27, 2016 | Read review
“higher floors and with river views are further away from traffic therefor are quieter.”
 of 5 bubbles littleraretraveller, Oct 15, 2016 | Read review
“Rooms on the west side will give you less light in the mornings”
  • Kitchen
 of 5 bubbles jdelor, Oct 6, 2016 | Read review
“Higher floors have the best views”
 of 5 bubbles OzTrav1, Sep 25, 2016 | Read review
5 of 5
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