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Aria Hotel Apartments

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318 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 7, 2016 via mobile

We booked a one bedroom apartment for three nights. First impressions were not good - the reception area was small and pokey; the refurbishment work was noisy there. However, the first impressions belied the pleasant apartment, the efficient lifts, the excellent (and free) wifi and all the facilities we needed for the stay. We normally stay in the CBD and... More 

Helpful?
Thank David M
konnect2, Public Relations Manager at Aria Hotel Apartments, responded to this review

Dear David M, Thanks for choosing to stay at Aria Hotel Apartments and for taking time to leave a review. We're so glad that Aria felt like home to you during your stay. We hope to welcome you back again soon. Kind regards, Aria Hotel Apartments More 

Brisbane, Australia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed February 6, 2016 via mobile

Don't book here. The apartments are small and dirty. They have an old aircon unit that rattles all night and the couch smelt really bad. Service was pretty poor, the Eftpos machine in the lobby wasn't working so we had to wait 10min while she tried to fix it. Parking was a block away. We were told it was $14... More 

Helpful?
1 Thank Pengu_2008
konnect2, Public Relations Manager at Aria Hotel Apartments, responded to this review

Dear Pengu_2008, Thank you for taking the time to leave a review. Aria Hotel Apartments are currently in progress of a full refurbishment of all apartments in the main building and also the lobby. We regret that we failed to meet your expectations on this occasion, and do hope that you'll consider giving us another chance in the future. Kind... More 

Travelers are raving about these Melbourne hotels

Tewantin, Australia
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 31, 2016

Small pokey 2 bedroom apartment at exorbitant price. Dirty bathroom, carpets and sofas ???I closed small bedroom door and obviously no one had cleaned behind door. No Wi fi available. Tale of woe about their refurbishment , which we found out later has been ongoing for a while.. .Taxi driver said no parking in front of apartment and we had... More 

Helpful?
Thank edmag_12
konnect2, Public Relations Manager at Aria Hotel Apartments, responded to this review

Dear edmag_12, Thank you for your feedback, and taking the time to leave a review. Aria Hotel Apartments are currently in progress of a full refurbishment of all apartments in the main building and also the lobby. This began towards the end of last year. We are also working with our housekeeping team and front of house staff, so that... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 28, 2016 via mobile

We arrived at 1430 but room was not ready for 1400 checkim. Stagf quockly provided us with coffee vouchers for local cafe whilst we waited - cannot fault the customer service!! 2 bed apartment quite tired but they are refurbing and given price we paid it was sound quality and tidy. Traffic noise through night was relentless and would be... More 

Helpful?
Thank Ashlea E
konnect2, Public Relations Manager at Aria Hotel Apartments, responded to this review

Dear Ashlea E, Thank you so much for choosing Aria Hotel Apartments on your recent stay in Melbourne. We thank you for being understanding during our renovation period and pleased to read that our staff delivered a great customer service experience for you. We hope to welcome you back again soon. Kind regards, Aria Hotel Apartments More 

Orange, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 25, 2016 via mobile

Our 2 bedroom, 2 bathroom standard unit met all expectations for our week in Melbourne for the tennis. Good kitchen with Miele appliances and walking distance to Southbank, South Melbourne Markets and public transport. We walked to the tennis, cricket and CBD. The staff were friendly, helpful and efficient. We would happily return.

Helpful?
Thank Robina6044
konnect2, Public Relations Manager at Aria Hotel Apartments, responded to this review

Dear Robina6044, Thanks for choosing to stay at Aria Hotel Apartments and for your great review. We are pleased that you enjoyed the 2 bedroom apartment, location and staff. We hope to see you back at Aria again soon. Kind regards, Aria Hotel Apartments More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed January 25, 2016 via mobile

The apartments were big and roomy,needed a little extra time spent on the cleaning but being refurbished so will be awesome when complete. A great area to walk from. We walked to tennis,shopping along docklands, food at crown,tram stops close by up to the city so really a great spot.

Helpful?
Thank Pauline M
konnect2, Public Relations Manager at Aria Hotel Apartments, responded to this review

Dear Pauline M, Thanks for your great review and for choosing to stay with us recently. We are glad that you enjoyed our location, and the spaciousness of the apartment. We also thank you for being understanding during our renovation period. We hope to welcome you back again soon. Kind regards, Aria Hotel Apartments More 

Sydney, Australia
Level Contributor
184 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
3 of 5 stars Reviewed January 19, 2016

This is a good service apartment if you are self-sufficient and doesn't care too much. The service is minimal and cleanliness is not their top priority. We got a 2 bedrooms and 2 bathrooms non-smoking apartment and the view was facing the highway. It got terribly noisy when we opened the balcony door so we kept it closed all the... More 

Helpful?
1 Thank GMV-GotMyVote
konnect2, Public Relations Manager at Aria Hotel Apartments, responded to this review

Dear GMV-GotMyVote, Thanks for taking the time to review your experience on TripAdvisor the feedback of all of our guests is important to us. The apartments are self-catering, with a light service provided on weekdays. Aria Hotel Apartments have also commenced a full refurbishment of all apartments in the main building and also the lobby. Our apartments are located within... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed January 14, 2016

Negatives: They have with held my bond of $300 for over a week now, this should be returned as soon as your room has been cleaned and cleared. Traffic from the Monash Freeway is really loud Reception staff are very defensive and unfriendly, chill out guys, people are here for a good time not a long time, make them feel... More 

Helpful?
1 Thank Lisajmacca
konnect2, Public Relations Manager at Aria Hotel Apartments, responded to this review

Dear Lisajmacca, Thank you for taking the time to leave a review. The release on the $300 bond pre-authorisation varies depending on your bank, but it usually takes our terminals 3-5 working days to release and then it is at the behest of your financial institution from there. Kind regards, Aria Hotel Apartments More 

Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 14, 2016 via mobile

The room was very nice. .the view was spectacular . 2nd stay here and not disappointed. Staff are friendly and helpful. Stayed in the city view apartment in the Banks building. Only criticism is that the room service meals are delivered from off site and they can't get to your room without an intercom! So you have to go to... More 

Helpful?
Thank hippy3971
konnect2, Public Relations Manager at Aria Hotel Apartments, responded to this review

Dear hippy3971, Thank you for choosing to stay at Aria Hotel Apartments and your repeat patronage. We're glad that you enjoyed the apartment, views and found the staff friendly and helpful. Your feedback is very important to us, thanks so much for taking the time to leave a review. We hope to welcome you back again soon. Kind regards, Aria... More 

Melbourne, Australia
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 13, 2016

We stayed in a Premium room which is in the building next door and the view over port phillip was awesome. However even the premium 2 bedroom apartment is quite small and only one air cond, read hot bedrooms. The on-site car park is in the main aria building so to get to the car was two lifts including a... More 

Helpful?
Thank Peter K
konnect2, Public Relations Manager at Aria Hotel Apartments, responded to this review

Dear Peter K, Firstly thank you for taking the time to leave a review. We are glad that you enjoyed the views over Port Phillip. We appreciate your comments and take all feedback into consideration in order to improve our service and your guest experience. Kind regards, Aria Hotel Apartments More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in Melbourne's Southbank precinct, across the road from Crown Casino and within 3 mins walking distance of Melbourne Exhibition and Convention Centre, Aria Hotel Apartments features 1, 2 and 3 bedroom boutique serviced apartments in an excellent location with FREE UNLIMITED WIFI. Choose from 3 ranges of product ; Your Favourite (4.5 star), Your Style (4 star) and Your Comfort (3.5 star) All apartments are fully self-contained and equipped with oven, microwave, gas cook top, fridge, freezer, dishwasher, washing machine and dryer. Added features include 24 hour Front Desk /Reception, Breakfast Vouchers, Room Service. Pool and gym access, car parking available. ... more   less 

Additional Information about Aria Hotel Apartments

Address: 285 City Rd, Melbourne, Victoria 3006, Australia (Formerly Plum Serviced Apartments Southbank)
Location: Australia > Victoria > Melbourne > Southbank
Price Range: $110 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Aria Hotel Apartments 4.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Plum Serviced Apartments Southbank Hotel Melbourne
Plum Serviced Apartments Southbank Melbourne
Hotel Style:
#95 Luxury Hotel in Melbourne
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