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Sheraton Melbourne Hotel

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#29 of 157 Hotels in Melbourne
Certificate of Excellence
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Sheraton Melbourne Hotel
Sheraton Melbourne Hotel
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698 Reviews from our TripAdvisor Community

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Showing 671: English reviews
Perth
Reviewed yesterday NEWvia mobile

The Sheraton Melbourne is at the Paris end of the city on Little Collins St. A great location and the staff members are generally fantastic. The systems haven't quite sorted themselves and the tray charge of $8 per order is odd for a 5 star hotel making an otherwise good impression. The rooms are wonderful with lots of natural light....

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Helpful?
Thank fabfergie
Townsville, Australia
Reviewed 1 week ago

I've had some unhappy experiences with Sheraton hotels and this was another. On checking in I was assigned a room configured for wheelchairs. At check in I indicated this would not be entirely suitable, as previous experience has revealed that things like the desk aren't suitable to work at for people who are not in wheelchairs. I was told there...

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Helpful?
Thank Chris C
SheratonMelbourneGM, General Manager at Sheraton Melbourne Hotel, responded to this review

Dear Chris C, Thank you for your feedback following your recent stay with us. It has been shared with the management team for review and coaching of the team to avoid such instances. As the hotel was running at full occupancy unfortunately we were limited in re-allocating you an alternate room. In order to guarantee your room type for any...

Reviewed 1 week ago

After 2 weeks of motels, B&Bs, cabins and driving trips in Tas and GOR, when we checked into Sheraton Melbourne was like a little piece of heaven. Staff was great! Attentive bellboy and helpful people all around made the stay even better! Great rooms with great access to town, Chinatown and food and so close to the tram as well....

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Helpful?
Thank Xander L
SheratonMelbourneGM, General Manager at Sheraton Melbourne Hotel, responded to this review

Dear Xander L, Greetings from Melbourne! Thank you for sharing your insight from your recent experience at the Sheraton Melbourne Hotel. We will be sure to share your feedback with our team so that we can continue maintain the same high levels of service that you know and love. We cannot wait to welcome you back once again for another...

Sydney
Reviewed 1 week ago via mobile

I stay around 200 nights a year in hotels, but have never stayed here until just last night. The hotel is very central, and on one of the many Melbourne 'little' streets. Reception is on level 2, off the street, which is very 'US/Japan' style, and great. Rooms well appointed, and linen very high quality. Enough Powerpoints near the bed...

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Helpful?
Thank MikePamphilon
SheratonMelbourneGM, General Manager at Sheraton Melbourne Hotel, responded to this review

Dear MikePamphilon, Greetings from Melbourne! Thank you for sharing your kind feedback from your stay. We are pleased you enjoyed your time at our hotel and do hope to see you again soon. Warm regards, Haldon Philp General Manager

Bendigo, Australia
Reviewed 2 weeks ago

The rooms are spacious, dark and very quiet. The hotel is spotlessly clean. The gym has equipment that is is perfect working order. The location is great for the theatre and restaurants up Spring St end.

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Helpful?
Thank sam s
SheratonMelbourneGM, General Manager at Sheraton Melbourne Hotel, responded to this review

Dear sam s, Greetings from Melbourne! We appreciate your kind review and are glad to hear such positive feedback from your stay. Please be sure to visit us again when next travelling to Melbourne. Warm regards, Haldon Philp General Manager

Sydney, Canada
Reviewed 2 weeks ago

From the moment you enter this hotel you feel welcomed and well looked after. The rooms are spacious and well serviced. The restaurant (for both breakfast and dinner) are well stocked. A french bistro atmosphere for breakfast and a relaxed dining experience in the evening. I noticed one receptionist staff member dealing with an elderly lady who wanted some help...

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Helpful?
Thank Deb B
SheratonMelbourneGM, General Manager at Sheraton Melbourne Hotel, responded to this review

Dear Deb B, Greetings from Melbourne! Thank you for sharing your insight from your recent experience at the Sheraton Melbourne Hotel; it is a pleasure to have you stay with us. We will be sure to share your feedback with our team so that we can continue maintain the same high levels of service that you know and love. We...

Brisbane, Australia
Reviewed 2 weeks ago via mobile

We loved our brief stay at the Sheraton Melbourne. Our room was modern and comfortable, with a lovely bed. Excellent linen quality. The bathroom was well laid out, with bath separate to the shower. The breakfast buffet had a great selection. The coffee is very good, although takes a while to arrive. The location is great if you are attending...

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Helpful?
Thank Elizabeth_and_David
SheratonMelbourneGM, General Manager at Sheraton Melbourne Hotel, responded to this review

Dear Elizabeth_and_David, Greetings from Melbourne! Thank you for sharing your kind feedback from your stay. We are pleased you enjoyed your time at our Hotel and thank you for the comments relating to our modern design, location and breakfast buffet. We look forward to your return when next visiting Melbourne and hope to see you again soon. Warm regards, Haldon...

Melbourne, Victoria, Australia
Reviewed 3 weeks ago

What a great Hotel. Its in a fabulous location, surrounded by a fabulous choice of restaurants & bars. The rooms are really lovely, good size great layout immaculately clean. Comfy beds & pillows. The roof top bar is excellent, good tapas menu & choice of drinks. Breakfast is a really lovely environment with GOOD coffee & great choices of food....

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Helpful?
Thank Alise J
SheratonMelbourneGM, General Manager at Sheraton Melbourne Hotel, responded to this review

Dear Alise J, Greetings from Melbourne! We appreciate your kind review and are glad to hear such positive feedback from your experience. Please be sure to visit us again when next travelling to Melbourne for another memorable stay.. Warm regards, Haldon Philp General Manager

London, United Kingdom
Reviewed 3 weeks ago

i stayed here for 3 nights whilst attending my uncles 90 birthday celebrations,Very central Hotel,within walking distance of the national art galleries and a fine selections of restaurants and bars.i was on a corner room on the 14th floor so a great view of the city and The Murray river.Big selection at the buffet breakfast with fine teas. Staff were...

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Helpful?
Thank D1027LEanthonyw
SheratonMelbourneGM, General Manager at Sheraton Melbourne Hotel, responded to this review

Dear D1027LEanthonyw, Greetings from Melbourne! Thank you for sharing your insight from your recent experience at the Sheraton Melbourne Hotel; it is a pleasure to have you stay with us. We ope we will be able to welcome you back once again for another relaxing stay. Warm regards, Haldon Philp General Manager

Sydney
Reviewed 3 weeks ago via mobile

Last weekend I had the pleasure of staying at the Sheraton Melbourne and while SPG is my group of choice the standard of service is exceptional. This was my second trip to Melbourne in two weeks last time Westin this trip Sheraton and while I have been critical of the staff in past now I think they are exceptional from...

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Helpful?
Thank John2259
SheratonMelbourneGM, General Manager at Sheraton Melbourne Hotel, responded to this review

Dear John2259, Greetings from Melbourne! Thank you for sharing your kind feedback from your stay. We are pleased you enjoyed your time at our Hotel and thank you for the comments relating to our services and associates. We will be sure to share your feedback with our team so that we can continue maintain the same high levels of service...

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Little Collins Street Kitchen
Little Collins Street Kitchen
Cuisines: Seafood, Australian, International
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We look forward to welcoming you to the Sheraton Melbourne Hotel, where you'll find everything you need for a memorable business trip or leisure stay. Our neighbourhood has it all. We're located at the Paris end of the Central Business District, offering easy access to dynamic shopping, nightlife, and sporting venues, including the Melbourne Cricket Ground (MCG). SPG Members receive complimentary in room internet when booking direct. Book direct today. ... more   less 

Additional Information about Sheraton Melbourne Hotel

Address: 27 Little Collins St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $157 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Melbourne Hotel 5*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Travelocity, Hotels.com, HotelTravel.com, TripOnline SA, Odigeo, Priceline and Agoda so you can book your Sheraton Melbourne Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#28 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Melbourne Hotel staff and other travelers.
4 questions
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Sydney, Australia
Brisbane, Queensland, Australia
over a year ago
Grantham UK

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Questions? Get answers from Sheraton Melbourne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be an SPG member. It's great!”
 of 5 bubbles , 1 week ago | Read review
“corner rooms high up have wonderful views and are quiet”
 of 5 bubbles D1027LEanthonyw, 3 weeks ago | Read review
“The Corner Executive rooms are particularly spacious!”
 of 5 bubbles PerryB137, 3 weeks ago | Read review
“We paid the extra for a lovely room so we should have organised ourselves better so we had more time for our stay.”
 of 5 bubbles Muscles123, Oct 31, 2016 | Read review
“The higher the floor, the better the room”
 of 5 bubbles wsyme, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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