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Oaks on Collins

Booking.com$94*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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1,178 Reviews from our TripAdvisor Community

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Showing 1,165: English reviews
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Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

Positives- good position... friendly and accommodating staff...Very comfortable bed...room size good... most food good. Negatives- my room had a mouldy smell (others didn't)... dome strange design choices if you are short with cupboards room safe and towel rail too high. Some restaurant improvements needed eg food in bain maries at breakfast became cold... food did not match menu description. When...

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Helpful?
Thank Fakebook
Sydney, Australia
Reviewed 5 days ago NEW

Close to shops, great food near by I highly recommended the banks food platter, studio rooms are great as they have all the much needed amenities to ensure a good stay, the staff are very friendly and helpful to

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Helpful?
Thank happytraveller599
OaksOnCollins, Front Office Manager at Oaks on Collins, responded to this review

Dear Guest, Thank you for taking the time to review your recent experience at Oaks on Collins. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the convenience of our location and our well equipped rooms. We truly value all your feedback. It was great to read your special...

Sydney, Australia
Reviewed 5 days ago NEW

I have stayed at this hotel on numerous occasions. It is in a great location however, on this vist I found it was super busy and unfortunately customer service standards have slipped somewhat. On arrival at 1.45pm I was advised that my room wasn't ready which whilst I agree, I was 15 mins early, was annoying. Checking was bag in...

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Helpful?
Thank Polly R
OaksOnCollins, Manager at Oaks on Collins, responded to this review

Dear Guest, We appreciate you taking the time to comment and review Oaks on Collins. As we always have a positive approach towards our guest feedback, and we believe they help us to improve our shortfalls in order to provide a better service to our valued guests. Please accept my sincere apologies for not being able deliver our usual standards...

George Town, Malaysia
Reviewed 1 week ago

We stayed here for a week. The location was central in the CBD. The room is pretty spacious with nice kitchenette and self serve laundry on each floor. Unfortunately there were quite a few lowlights - the bathroom was really small and the shower curtain only cover one side, leaving the whole bathroom wet and messy; no place to put...

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Helpful?
Thank tanlping
OaksOnCollins, Front Office Manager at Oaks on Collins, responded to this review

Dear guest. Thanks for your review and sharing your experience. it is disappointing to hear that you did not enjoy your stay at Oaks on Collins. Please accept my sincere apologies. Once again thanks for staying at Oaks on Collins.

Adelaide
Reviewed 1 week ago

Stayed here for a couple of nights for work. Lots of excellent restaurants around and well positioned for transport. The room was big and had a fantastic bed - I got an excellent two nights' sleep which is unusual for me. However...the bathroom was designed by a complete idiot. It was spacious, but had a tiny sink with no space...

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Helpful?
Thank Judy S
OaksOnCollins, Manager at Oaks on Collins, responded to this review

Dear guest. Thanks for your feedback and sharing your experience. Although I am pleased to hear that you enjoyed your overall stay at the hotel it is disappointing to read that your stay with us was spoiled by the layout of the bathroom. We do have rooms with different configurations, so please keep in mind for your next visit. Once...

Reviewed 1 week ago via mobile

Had a wonderful stay at this hotel. What made the trip even better was the friendly staff who went over and above to make my trip as smooth as possible. Would like to thank Ahmad at the recription who was very efficient with helping me check in and dealing with my queries.

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1Thank travel218123
OaksOnCollins, Front Office Manager at Oaks on Collins, responded to this review

Dear Guest, The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the stay with us. Your wonderful commendation of our associate is much appreciated and will be shared with him. Thank you for staying with us and look forward to the opportunity of welcoming you back again on your...

Greater London, United Kingdom
Reviewed 1 week ago

Decent hotel for business trip. Very central and clean Staff incredibly friendly and helpful throughout trip Room good size though bathroom was incredibly small and had no bath Would use again for business travel though would request room with bigger bathroom

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Helpful?
Thank salhow
OaksOnCollins, Manager at Oaks on Collins, responded to this review

Dear Guest, Thank you for your review and sharing your experience. Its great to hear that you love the room and the professional service from all staff, while it is disappointed to know that you did not like the bathrooms. We do have rooms with larger bathrooms which our staff would have been happy to move you to if they...

Sydney, Australia
Reviewed 1 week ago via mobile

Stayed here for a one night business trip. Overall the room and bathroom were clean. The room is a decent size with a little kitchen, equipped with microwave and a fridge. I find the bathroom to be awfully small and it's located right next to the bed;so close that you can slide the door open with your foot. I don't...

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Helpful?
Thank Jess T
OaksOnCollins, Manager at Oaks on Collins, responded to this review

Dear guest. Dear Guests, Thank you for your review and sharing your experience. It is pleasing to hear that you enjoyed the studio apartment and found our staff efficient and friendly. Once again thank you for staying with us and look forward to the opportunity of welcoming you back again on your next visit to Melbourne. Regards.

Reviewed 2 weeks ago via mobile

Hey, we didn't pay for amazing accommodation, so adequate was fine. Room was reasonable size, and clean and tidy, with a balcony and the usual features of a standard hotel room. But the toilet/shower "bay" was difficult to access due to a very heavy sliding glass panel - not suitable for any but the fittest. I struggled to open and...

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Helpful?
Thank Janet H
OaksOnCollins, Manager at Oaks on Collins, responded to this review

Dear guest. Many thanks for providing your TripAdvisor review even though we would have liked to earn a higher rating as a result of an enjoyable stay rather than an average one. We truly appreciate your feedback and I am glad that you have brought these issues to our attention and your feedback has been discussed with our Maintenance Manager/...

Reviewed 2 weeks ago via mobile

If you need a cheap room in the cbd this place is fab. The rooms are small, but are clean and well maintained. It is a great choice if you don't plan to spend much time in your room. The hotel is situated in a great location. It is close to Southern Cross Station and a tram stop. It is...

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Helpful?
Thank Lisa L
OaksOnCollins, Front Office Manager at Oaks on Collins, responded to this review

Dear Guest, Thank you for taking the time to review your recent experience at Oaks on Collins. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the convenience of our location and our well equipped rooms. We do hope your stay with us was memorable and we look forward...

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06/04/2017 06/05/2017
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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks on Collins is located in the heart of Melbourne’s business and financial centre, opposite Rialto Towers. Just outside the door is the city’s vibrant entertainment, restaurant, and shopping precinct, while Bourke Street, Southgate, the Crown Entertainment complex and Telstra Dome are a short stroll away. ... more   less 

Additional Information about Oaks on Collins

Address: 480 Collins St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $86 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks on Collins 4.5*
Number of rooms: 271
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Oaks on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins
Oaks Hotel Melbourne
Oaks Melbourne
Hotel Style:
#106 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Oaks on Collins staff and other travelers.
5 questions
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Questions? Get answers from Oaks on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Tenth floor was nice and peaceful”
happytraveller599, 5 days ago | Read review
“The higher the better, otherwise it could be noisey”
Stanthepud, 1 week ago | Read review
“Book balcony rooms if you are a light sleeper.”
abhishek237, 3 weeks ago | Read review
“I asked for a room on a higher floor - got a balcony room on level 15 that was extremely quiet.”
  • Contortionist's heaven - very narrow sink with glass shelf above
alecto3, Mar 31, 2017 | Read review
“Higher floors, better views!”
MichaelT892, Mar 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$94* /night
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Cancelon$109
Hotwire.com$94
Hotels.com$94
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*Disclaimer
Prices are for 1 room, 2 adults
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