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Oaks on Collins

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Oaks on Collins
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1,029 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
Melbourne
Level Contributor
200 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great location, clean, comfortable, check alarm clock! Mine went off at 12.30am. Check in:- fast and received an upgrade. but got given wrong room number sent to 1714 when i should have been given 1715 Guests in 1714 not impressed. Neither was i having to go back down to get assistance. A comfortable room no complaints

Helpful?
Thank Worldwidediner
1 review
3 of 5 stars Reviewed 3 days ago NEW

Spent a week on 10th floor. Pros: Cheap, quiet, large, central, self catering. Cons: Broken iron, no ironing board, broken shelf in bathroom, toilet bizarrely close to wall, shower water leaks everywhere, faulty extractor in bathroom, "plunge pool" looks like swimming in a fountain, no sharp knives in kitchen, dishwash powder not replenished once, found fridge powered off and smelling,... More 

Helpful?
Thank Dave J
Sydney, New South Wales, Australia
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in room 614, one of the ceiling lights was constantly flickering (I just left off the ceiling lights for our entire stay) and the bathroom is a weird glass cubicle next to the bed. The kitchen section was a good bonus if you were preparing light feels but I felt the room could have been better configured for the... More 

Helpful?
1 Thank jicby2
OaksOnCollins, Manager at Oaks on Collins, responded to this review

Dear Guest, Thank you for your review and sharing your experience. Once again, thank you for staying with us and look forward to the opportunity of welcoming you back again on your next visit to Melbourne. Regards. More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed the weekend at the Oaks and was thoroughly disappointed with the standard of cleanliness of the properly. The state of the hallways on our level was atrocious, with destroyed carpet by our door and very dirty skirtings. I don't understand why I have to add to the negative voices on this site, and management should have responded to... More 

Helpful?
Thank Jayjj192

Travelers are raving about these Melbourne hotels

Perth, Australia
Level Contributor
74 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 4 nights on a business trip recently and overall it was a good experience Pros : excellent location in cbd,spacious room,excellent cable tv choices and a food hall downstairs Cons : aircon/heater not functioning correctly in room,lots of trouble with access cards in lifts not working consistently Small things like no disposable shavers,toothbrush or toothpaste and Not... More 

Helpful?
1 Thank Dodgy-Davey
OaksOnCollins, Manager at Oaks on Collins, responded to this review
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Mentone, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here as was rated 4.5 star, the room was discusting was dirty, ripped carpets stained couch fingerprints on everything no shower curtain , couldnt even stay in the room , wouldnt even rate it a 2 star ... dont go ...

Helpful?
Thank Lee D
OaksOnCollins, Manager at Oaks on Collins, responded to this review

Dear guest Thank you for your feedback. I am very disappointed to hear that you did not enjoy your recent stay at Oaks on Collins. I would be very happy to discuss this direct with you. Hmcollins@theoaksgroup.com.au Kindest Regards More 

Level Contributor
187 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My room smells like damp or mould (didn't spot any mould though in fairness). I thought it was just me until my colleague on the same floor - level 18 - said exactly the same thing without me prompting her. On the positive the bed was comfy and the room was clean. The absence of a bath was a minus... More 

Helpful?
1 Thank Uberdan
OaksOnCollins, Manager at Oaks on Collins, responded to this review

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Brisbane, Australia
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I'm with the majority on this place, average on all counts. Service was average... Some ridiculous practice of freezing hundreds of dollars from my credit card incase I make off with their 12 dollar duvee in the morning... This is really old school practice and needs to stop, just like crappy internet at a ridiculous cost.. Here you get a... More 

Helpful?
Thank dwt991
OaksOnCollins, Manager at Oaks on Collins, responded to this review

Dear Guest, First of all, I would like thank you for taking the time to post your review on trip advisor. As we always have a positive approach towards our guest feedback, and we believe they help us to improve our shortfalls in order to provide a better service to our valued guests. Please accept my sincere apologies for not... More 

Level Contributor
6 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

The first thing I should mention is that my 2 girlfriends and I had a booking elsewhere and had to cancel it at the last minute due to a few other friends not being able to make my friend's hens weekend. We booked this approximately 4 days before arrival on the Friday and stayed until the Sunday. The room was... More 

Helpful?
Thank Bronwyn4590
OaksOnCollins, Manager at Oaks on Collins, responded to this review

Dear guest Thank you for your feedback. I am very disappointed to hear that you did not enjoy your recent stay at Oaks on Collins. I would be very happy to discuss this direct with you. Hmcollins@theoaksgroup.com.au Kindest Regards More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

On a trip to Melbourne to watch the Crows at the MCG we stayed one night at The Oaks on Collins. About a 20 minute walk to the MCG, 5 minute walk to both railway stations and there is a team stop out the front of the motel. Check in was easy and staff very helpful explaining how things work.... More 

Helpful?
Thank DazzlerBurd
OaksOnCollins, Manager at Oaks on Collins, responded to this review

Dear Guests, Thank you so much for your review of Oaks on Collins Melbourne and for your feedback about our rooms. It is also pleasing to hear that you enjoyed our great location and proximity to great local conveniences We hope to welcome you back next time you are in Melbourne. Regards, More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Oaks on Collins is located in the heart of Melbourne’s business and financial centre, opposite Rialto Towers. Just outside the door is the city’s vibrant entertainment, restaurant, and shopping precinct, while Bourke Street, Southgate, the Crown Entertainment complex and Telstra Dome are a short stroll away. ... more   less 

Additional Information about Oaks on Collins

Address: 480 Collins St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $99 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks on Collins 4.5*
Number of rooms: 271
Reservation Options:
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Also Known As:
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins
Oaks Hotel Melbourne
Oaks Melbourne
Hotel Style:
#100 Luxury Hotel in Melbourne
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