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Melbourne Short Stay Apartments Southbank Collection

Certificate of Excellence
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187 City Road, Melbourne, Victoria 3006, Australia
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Melbourne Short Stay Apartments Southbank Collection
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430 Reviews from our TripAdvisor Community

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There are newer reviews for Melbourne Short Stay Apartments Southbank Collection
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Showing 408: English reviews
1 review
3 of 5 stars Reviewed September 29, 2015

when we booked i thought i was booking for a room on city road as the page said but when we arrived i was advised that we were staying in an apartment on kavanagh st. As far as im aware there is only four short stay apartments one on Whiteman Street, and three on city road so im a little... More 

Helpful?
Thank cara x
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Cara x, Thank you for providing your feedback following your stay with us in September 2015. We really value any feedback we receive as it allows us to create and implement strategies and procedures to ensure you have an outstanding experience with us. I would like to apologise that the cleanliness of your apartment did not meet your expectations;... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed September 28, 2015 via mobile

Great weekend stay with our two kids. Apartment felt.like home. Kids had their own room and bathroom and we had walk in robe and ensuite. Full kitchen was great. Walking distance to everywhere or else their was a tram out of the front to get across river.

Helpful?
Thank lozziekerr
Melbourne04, General Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear lozziekerr, Thank you for providing a five star review following your stay with us this September, it was our absolute pleasure to welcome you to Southbank Collection! We really appreciate you taking the time to leave your feedback. I am pleased to read that you rated your stay with us so highly. It's great to hear that our apartment... More 

Brisbane, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 27, 2015

We stayed at the Kavanagh Street apartments with another couple for the weekend 25-27 September to celebrate our combined 50th wedding anniversaries - we have all been good friends for 50 years. We had a two bedroom apartment, one with an ensuite, and a second bathroom. The living area was large and comfortable, and we had a fully equipped kitchen... More 

Helpful?
Thank Jeanne O
Melbourne04, General Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Jeanne O, Thank you for providing a glowing five star review of your stay with us in September; it was our absolute pleasure to welcome you to Southbank Collection! We truly appreciate you taking the time to leave your feedback as it helps us continue to deliver an outstanding guest experience. I am so thrilled to hear that you... More 

Wellington, Australia
2 reviews
1 of 5 stars Reviewed September 26, 2015

Waited over an hour to be allocated a paid car space, was offered credit of car park fee $75 for inconvenience but they debited $75 instead of crediting, couldn't work out they then had to credit $140 Locked out of unit because lift wouldn't stop on our floor, had to access by fire stairs from floor above, concierge wasn't interested... More 

Helpful?
Thank 340elle
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear 340elle, Thanks for sharing your experience following your recent stay with us in September, 2015. We honestly value the feedback as it helps us make improvements to our customer service policies and procedures to ensure your experience with us is the best it can be. I would like to take this opportunity to apologise that you did not receive... More 

George Town, Malaysia
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 25, 2015 via mobile

We stayed in a three bedroom apartment on the 19th flr for 6 nights. Meet by the friendly and helpful staff from the Apartment An excellent location within to the city centre. There was a very well-stocked supermarket just opposite. The apartment itself was ideal with everything needed for a comfortable stay. Whilst we did not do much cooking, the... More 

Helpful?
Thank bubble202
Melbourne04, General Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear bubble202, Thank you for providing a glowing five star review of your stay with us this September, it was our absolute pleasure to welcome you to Southbank Collection! We truly appreciate you taking the time to leave your feedback as it helps us continue to deliver an outstanding guest experience. I am so thrilled to read that you rated... More 

Victoria AUST
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 14, 2015

We had a two bedroom apartment with another couple. Car parking was confusing as it was at the back of the building, down little bourke street & connected by a small tight non-descript entrance to the apartments - using a door handle which didn't know whether it wanted to be pulled down or out. Only one key per couple and... More 

Helpful?
2 Thank Farmersam
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Farmersam. Thank you for sharing your experience following your recent stay with us in our CBD property in September, 2015. It's great to hear from our guests because it helps us to ensure that we keep delivering an outstanding guest experience. It is with great pleasure that I read your review! We work hard to present our apartments to... More 

Victoria
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 13, 2015

We stayed in a one bedroom apartment on the 11th flr for 2 nights. On arrival, we were met out the front of the motel by two people, we had to stop in a no standing zone at peak hour. They asked if we needed parking, which we did but didn't organise prior because the website we used said it... More 

Helpful?
1 Thank MontessVic
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear MontessVic, Thanks for taking the time to share your experience following your stay with us in September 2015.. We honestly value any feedback received, it allows us to create and improve upon already existing strategies and policies designed to give you the best experience possible. Our Southbank One property is a modern 4.5 star property that offers a home... More 

Watford, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 11, 2015

We found the Melbourne Short Stay Apartments worked very well for our family. The block was in an excellent location and we were able to walk into the city centre each day for our busy week of sight-seeing. There was a very well-stocked supermarket just opposite. Although surrounded by very busy roads, the traffic noise did not keep us awake.... More 

Helpful?
1 Thank Penelope R
Melbourne04, General Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Penelope R, Thank you for providing a glowing five star review of your stay with us this month, it was our absolute pleasure to welcome you to Southbank Collection! We truly appreciate you taking the time to leave your feedback as it helps us continue to deliver an outstanding guest experience. I am so thrilled to read that you... More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 2, 2015

Along wit the outstanding view, the apartment was located conveniently near the business district, the convention center and the casino. The apartment was comfortable, clean and modern. I also found time to use the gym prior to starting my work day.

Helpful?
Thank Eugene F
Melbourne04, General Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Eugene F, Thank you for taking the time to write a review following your stay with us at one of our Southbank Collection properties this August. Hearing from our guests helps us continue to deliver the best guest experience possible. I'm thrilled to read that you enjoyed your stay and found the apartment to be comfortable, clean and modern.... More 

Sydney, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 1, 2015

I recently spent 3 nights in the Short Stay apartments in Melbourne. I was delighted to get a free upgrade to a higher floor and a 2 bed, 2 bath apartment with a great view to the north across the city skyline. The staff were very helpful. The only concern I had upon arrival was to be told that I... More 

Helpful?
2 Thank Mark_Blunden
Melbourne04, General Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Mark_Blunden, Thank you for providing a five star review following your stay with us this August, it was our absolute pleasure to welcome you to Southbank Collection! We really appreciate you taking the time to leave your feedback. I am so pleased to read that you rated your stay with us so highly. It's great to hear that you... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
Official Description (provided by the hotel)
Make yourself at home... Unlike traditional hotels, our stylish apartments offer all the space and comfort of home. Make the most of your stay in Melbourne by choosing one of our Southbank Collection apartments. Melbourne Short Stay Apartments offers you a range of one, two and three bedroom quality executive style apartments for both the corporate and leisure traveller in a residential tower that gives you a feeling of home. Features include a fully equipped kitchen, separate living/dining area, comfortable bedrooms, laundry and private balcony. Guests have complimentary use of recreational facilities including indoor pool and gymnasium. ... more   less 

Additional Information about Melbourne Short Stay Apartments Southbank Collection

Address: 187 City Road, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Price Range: $108 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melbourne Short Stay Apartments Southbank Collection 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Melbourne Short Stay Apartments Hotel Melbourne
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