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The Langham, Melbourne

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The Langham, Melbourne
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5,087 Reviews from our TripAdvisor Community

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Showing 4,954: English reviews
Melbourne, Australia
Reviewed April 26, 2015

The Langham is such a beautiful hotel and one of the nicest in Melbourne that we have stayed at. The staff are incredibly welcoming and friendly and made our stay an absolute delight! We had the buffet breakfast in the morning and we were very impressed with how nice the food was. We will definitely be staying here again and...

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Thank Lisa C
Melbourne, Australia
Reviewed April 26, 2015 via mobile

Stayed overnight with my partner beginning of April in a Club Suite for our anniversary. We were made to feel very welcome at check in, room was so impressive, every detail is perfected. We went to have afternoon tea in the Club Privileges Lounge - absolutely worth the extra money for the Club Privileges in the afternoon tea alone. We...

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2Thank Erin R
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for taking the time to offer your post on Trip Advisor, we certainly appreciate your positive comments. I am happy to hear that you both had a pleasant stay with us while celebrating your Anniversary. We are happy to read that you enjoyed your Club Spa Suite with access to our Club Lounge situated on the 24th Floor,...

Conwy, United Kingdom
Reviewed April 26, 2015

Perfect location in Southgate on the Southbank overlooking the Yarra river and minuets walk from the shops and Finders Street station. We booked a Club Terrace river room 2015 which had a veranda overlooking the river and onto Melbourne city. With that room comes the use of the Langham Melbourne Club lounge where breakfast is served between 6.30-10.30am (11.00 at...

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1Thank PH&LH
Melbourne, Australia
Reviewed April 25, 2015

Quality hotels in Melbourne are not cheap, and this is no exception, but here you get value for your money. It's not that the rooms are any bigger than you would find elsewhere or the food is any better it is simply the little things that are just a little bit softer, real quality, and a bit 'pink'. The service...

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Thank Gustypants
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for taking the time to offer your post on Trip Advisor we certainly appreciate your feedback. I am pleased to hear that your enjoyed your stay in the Hotel. We would be delighted if you choose to stay with us again and we will look forward to welcoming you back to The Langham Melbourne in the future.

Melbourne, Australia
Reviewed April 25, 2015

We booked the Langham for a birthday treat and they let us down. The room wasn't ready (maintenance issue) and as a result we missed the sunset and our planned picnic on the terrace. They apologised, but not much else. Big let down.

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5Thank SALofty
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for taking the time to offer us your feedback following your recent stay at The Langham Melbourne. Our Terrace Rooms were designed each with their own private balcony with sweeping views of the Yarra Rivera and the City complete with lounge furniture, dining table and chairs as well as potted plants. We have only 7 of these exclusive...

Reviewed April 25, 2015 via mobile

Upon arriving at the Langham, no one greeted us and we struggled with our multiple bags of luggage and two children and the pram up to the 16th floor. When are you walked into our room we were shocked to find King single bed's for a family of four? This sounds like a very similar story to a lot of...

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9Thank Louloupj
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for taking the time to offer us your valuable feedback on your recent visit, we certainly appreciate your detailed comments. Let me take this opportunity to apologise for the service issues you encountered on this occasion and we did not meet your expectations. Your comments have been shared with the relevant Department Managers so they may review and...

Melbourne, Australia
Reviewed April 24, 2015 via mobile

We stayed at the Langham recently, with a toddler. I would have to say it is a very good hotel, marked out from other 5 star hotels by the quality of service provided. We did have one small problem that we complained about, and they bent over backwards to make up for it, by offering us afternoon tea in the...

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1Thank CFLDI
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for taking the time to offer us your feedback following your recent stay at The Langham Melbourne. We apologize that you encountered a service issue on this occasion, I am however pleased that it was rectified it to your satisfaction and you enjoyed the Afternoon Tea in our Club Lounge. We would be delighted to welcome you back...

London, UK
Reviewed April 22, 2015

The wi-fi in this hotel is totally unacceptably unusable. I even tried paying the $14.99 rip-off fee to make the Internet faster, which made no difference at all. It was just as bad for my colleague staying on the other side of the building. If you plan to do any work, or even might just want to check your email,...

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10Thank GarethOwen
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for taking the time to offer us your feedback following your recent stay at The Langham Melbourne. We pride ourselves in the hotel’s decor of classical elegance; our rooms have been updated in Langham's classic elegant and luxurious style, complete with modern amenities. Our location is conveniently situated in the vibrant Southbank precinct is within close proximity to...

uk
Reviewed April 22, 2015 via mobile

It's not very often I can't find any fault with a place, but this is one of them. The service was excellent, so was the location, views and food. We opted for a package with afternoon tea, pre dinner drinks and canapés and breakfast. It was worth every penny. We had the dinner buffet and this was superb. My only...

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2Thank crockerdileUK
Sydney, Australia
Reviewed April 22, 2015 via mobile

As number 1 trip advisor we expected big things of this hotel and we were not disappointed! Our room was clean and well styled and had great views of the city and river. Styling is a little old fashioned but so is the whole hotel but thats the look they are going for. The place is high quality all over....

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Thank Buster953
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Melba Restaurant
Melba Restaurant
Cuisines: Italian, Indian, Seafood, Asian, Australian
Aria Bar & Lounge
Aria Bar & Lounge
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Price Range: $187 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Melbourne 5*
Number of rooms: 387
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne
Hotel Style:
#1 Romantic Hotel in Melbourne
#2 Family Hotel in Melbourne
#2 Spa Hotel in Melbourne
#3 Luxury Hotel in Melbourne
#4 Green Hotel in Melbourne
#5 Business Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from The Langham, Melbourne staff and other travelers.
37 questions
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Queensland, Australia
2 months ago
Brisbane, Australia
over a year ago

See all questions (37)

Questions? Get answers from The Langham, Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a high level room when making your reservation to make best use of the fabulous views. Our corner room (12) was very large”
 of 5 bubbles English_explorers, 2 days ago | Read review
“Try to get a room with views of the river. (Southbank)”
 of 5 bubbles kellstravels, 3 days ago | Read review
“Corner River View Rooms”
 of 5 bubbles 986NigelB, 4 days ago | Read review
“Splurge for room with river and city view”
 of 5 bubbles annie_bboo_123, 5 days ago | Read review
“be prepared for the feel of a mattress topper that goes over the side. Also check your credit card for deposit return !”
 of 5 bubbles Linda46_12, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question