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The Sebel Melbourne Docklands

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#57 of 158 Hotels in Melbourne
Certificate of Excellence
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The Sebel Melbourne Docklands
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581 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Albury
Reviewed 3 weeks ago

We stayed for one night in the middle of the week. On arrival the staff were very friendly and professional, check in was easy, the room was lovely, comfortable furnishings and beautiful views. Having stayed in other accommodation at Docklands and found it to be very tired and in need of refurbishment I would highly recommend the Sebel Docklands

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Helpful?
Thank Jennifer M
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Jennifer M, Thank you for your great feedback! I am happy to see that you had a good stay with us. The views here are definitely an added bonus to staying at the Sebel Docklands. We do hope to have you back with us soon. Kind regards, Callan

Wellington
Reviewed 3 weeks ago via mobile

I stayed here because it was located near where I needed to be for the weekend and because I wanted to swim laps in the pool each day. I got a good deal from lastminute on a 'deluxe studio apartment'. The bedroom was tiny, but fine for just me (I kept my luggage in the lounge). It would have been...

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Helpful?
Thank Sonia W
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Sonia W, Many thanks for your feedback. I am glad to see you had a good stay with us. Studio apartments are our level entry apartments which are fully equipped. However, as mentioned in your review, if space is what you require we definitely have our one bedroom deluxe apartments that are more suitable. I will pass on your...

Reviewed 3 weeks ago

Kudos to this guy whose speech muzzled our long queue of disgusted people from a cancelled flight. Never seen someone handle such way. Comfy beds but wish they had food thou or any drinks and not even a vending machine in the building

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Helpful?
Thank Samantha s
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Samantha s, Thank you for your feedback. I will be sure to pass this on to the team. We do hope we get to welcome you back to the Sebel Docklands. Kind regards, Callan

Nelson Bay, Australia
Reviewed 4 weeks ago

Reservations were made with Sebel Apartments Docklands in May 2016 from 17/1/2017 to 24/1/2017 and paid in full by credit card. A request was made that the three apartments be close to each other for gatherings of the group. One x one bedroom apartment- Mr & Mrs One x Two bedroom apartment - Mr & Mrs + 3 kids under...

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Thank John W
Ararat, Australia
Reviewed 4 weeks ago

We grabbed a deal through Wotif and what a lovely surprise! Fantastic location in the heart of docklands, close to Etihad Stadium, Harbourtown Shopping Centre and the Star Wheel. Our room was fully equipped with two bedrooms and the best bathroom! I made plans to renovate mine after our stay :) Quirky furnishings, very modern and comfortable, we will certainly...

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Thank samandon1408
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear samandon1408, Many thanks for your great feedback! I am so happy to see that you had a great stay with us and that you want to renovate your bathroom now! We hope we get to welcome you back to the Sebel Docklands soon. Kind regards, Callan

Harcourt, Australia
Reviewed 4 weeks ago

The room for the price wasn't up to he standard the bed was horrible why should it be that long when I have not a good thing to say about the place and when my wife was ask about our night and what she said was shrugged of like bad luck

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Thank Sharyn F
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Sharyn F, Thank you for your feedback. I am saddened to see that your stay was not up to expectation. This is far from the levels of service we offer here at Sebel Docklands. Please be assured that your feedback will be discussed with management and we will be in touch with you soon to discuss the issues you...

Reviewed 4 weeks ago via mobile

Docklands keeps growing, plenty of restaurant and bar options. The Sebel itself is great, or would be if the rooms didn't stink of cigarettes (no doubt smoking on the balcony) and if the pool was in operation. Check in seemed a bit disorganised too, would expect at 2pm checkin not to wait another 5mins for final room inspection to be...

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Helpful?
1Thank Michael H
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Michael H, Thank you for your feedback. My sincerest apologies in regards to the cigarette smell in the room. Our hotel is definitely a non smoking hotel and we have a very strict policy for guests who do smoke in the rooms. Unfortunately the swimming pool was under construction to ensure the future safety of all guests. Please be...

Devonport, Australia
Reviewed 4 weeks ago

The room was near absolutely faultless, no complaints regarding the room whatsoever. The reception and facilities were in a different building and the pool was closed, these items were not ideal, but were not devastating.

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Helpful?
Thank Leah J
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Leah J, Many thanks for your feedback. It is great to see that you had a good stay with us. My sincerest apologies in regards to the pool being closed. Unfortunately, some construction work had to be carried out to ensure the safety of all guests. We do look forward to your next stay with us. Kind regards, Callan

Melbourne, Australia
Reviewed 4 weeks ago

We Checked in for 2nights at the Sebel Docklands and the staff were very friendly. We stayed in a 2bedroom and found it spacious and had a balcony with a nice view. We were also able to use the Private dining room/Cinema room for a Cocktail party to celebrate my husbands 50th birthday which was very accommodating for all our...

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Helpful?
Thank rowenal213
Callan D, Assistant Front Office Manager` at The Sebel Melbourne Docklands, responded to this review

Dear rowenal213, Many thanks for your great feedback in regards to your recent stay with us. I am very pleased to see that you and your family had a great stay with us and a celebration of your husband's 50th! I hope we get to have you back with us for a future celebration. Kind regards, Callan

Sydney, Australia
Reviewed 5 weeks ago

The 1 bed apartment facing the harbour was spacious and very comfortable and good kitchen facility. Also, the location was good in regards to the proximity to the city and the reception staff were friendly.

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Thank novtrade
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear novtrade, Thank you for your feedback. I am happy to see that you enjoyed the room and the location in Docklands. I will be sure to pass on the feedback to my staff. We do hope we get to welcome you back in the near future. Kind regards, Callan

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
ABOUT THE SEBEL Spacious and elegantly decorated apartments offer guests privacy and headspace as well as kitchen facilities and a dining area, allowing for tailor made self sufficiency. ... more   less 

Additional Information about The Sebel Melbourne Docklands

Address: 18 Aquitania Way | Docklands, Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Price Range: $124 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Melbourne Docklands 4.5*
Number of rooms: 96
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Hotel Style:
#6 Green Hotel in Melbourne
#54 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from The Sebel Melbourne Docklands staff and other travelers.
5 questions
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Questions? Get answers from The Sebel Melbourne Docklands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ensure curtains can be full y closed to block out light.”
 of 5 bubbles MTHeaney, 1 week ago | Read review
“Little shop downstairs for milk etc as none in the room”
 of 5 bubbles 786Julie, 1 week ago | Read review
“There are Harbour and city views if you particularly want them. They do however cost a bit more.”
 of 5 bubbles bbgirl58, 1 week ago | Read review
“See if you can get a waterview room”
 of 5 bubbles PhillipQ_11, Feb 16, 2017 | Read review
“Pay a little more for a water view, definitely worth it!”
 of 5 bubbles annamU4059OJ, Jan 29, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question