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Crown Promenade Melbourne

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#24 of 157 Hotels in Melbourne
Certificate of Excellence
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Crown Promenade Melbourne
Crown Promenade Melbourne
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2,039 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Promenade Melbourne
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Showing 1,962: English reviews
Melbourne, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed November 16, 2014

We had a lovely spacious room 0n the 23rd floor, with views to the city which at night was great. Beds very comfortable and great pillows. The room and bathroom were very clean. The staff were always helpful and friendly. I would recommend this hotel as a pleasant place to stay.

Helpful?
Thank robyn r
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the terrific comments about your recent stay at Crown Promenade. It is always wonderful to read “the staff were always helpful and friendly…..the room and bathroom were very clean." This feedback will be passed onto the team who will certainly appreciate your kind words. Thanks again for the positive feedback and we look forward to welcoming you... More 

Sunshine coast
Level Contributor
185 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
3 of 5 stars Reviewed November 16, 2014

We stayed here during cup week. We were allocated a twin room when we have booked a king, we were offered an upgrade to a corner room. It was $45 extra,3 night, we took it. It was a room with a slight curve in the window, if anything it made the room smaller. I thought of complaining but they were... More 

Helpful?
Thank justcruizen
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for sharing your feedback following your recent stay with us. We were disappointed to read that you found your stay “very average” and we would appreciate the opportunity to discuss your feedback in more detail. Please contact us on 03 9292 8160 at your convenience and hopefully we can welcome you back for a more positive experience. More 

Brisbane
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 15, 2014 via mobile

This hotel is a great location to stay if you are attending a conference at the Melbourne Exhibition Centre. Breakfast selection is excellent and so is the service. We had a couple of checking in issues but they were resolved immediately. The hotel rooms are modern and clean. A truly enjoyable stay.

Helpful?
Thank parislove12
Adelaide, Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 15, 2014

This is a really nice hotel with great views over the city and river. The view from the 20th floor was exceptional. The rooms are clean and modern and are done out in a pale wood colour which seems to give the room more light. The desk position overlooking the view is superb. Bathroom was a good size with plenty... More 

Helpful?
Thank Darryl C
Kettering, United Kingdom
Level Contributor
167 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed November 14, 2014 via mobile

If you like big hotels with loads of restaurants and a casino then this is for you! Nothing wrong with the hotel, it's just too big for us! Staff helpful and friendly and the hotel is in a good location close to the river and city centre. Restaurants are expensive Although there is a food court with cheaper options. Would... More 

Helpful?
Thank Ian S
Melbourne, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 13, 2014

Excellent service with fast check-in, lady at front desk was lovely & when we told her we were celebrating our wedding anniversary she arranged a complimentary bottle of champagne & chocolates. Great views from the 21st floor overlooking Yarra. Would definitely stay here again. Thank you Crown Promenade for a very memorable anniversary.

Review collected in partnership with Skoosh

Helpful?
2 Thank Kelli F
Canberra, Australia
Level Contributor
171 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed November 13, 2014 via mobile

It has all the trimmings that you would expect of a 5 star and more with friendly staff quick service. What amazed me was when I spilled red wine in my room at 1am and 5 minutes upon calling reception, the duty manager and a polite young man by the name of Ganesh turned up with a wet vacuum and... More 

Helpful?
1 Thank 639abbie
Washington, DC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 12, 2014

I stayed at the Promenade as a delegate of a worldwide assembly of Jehovah's Witnesses held at Etihad Stadium in October. There were hundreds of us using all 3 hotels (Promenade, Towers and Metropole) . Check-in was pretty quick and we were in a room within 15 mins (even with the long lines). The staff was great - didn't skip... More 

Helpful?
Thank MsCheleT
Tokyo
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 10, 2014

Located at handy place in central Melbourne and you can walk up to most of city attractions. Within 60 minutes from the airport and I would say it is one of the best choices for short-mid term travellers. Casino access is excellent and you do not have to go out of the building in rain day ! Breakfast is high... More 

Helpful?
Thank poofyAsian
Sydney, Australia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 10, 2014 via mobile

Located within the Southbank precinct but walking distance to the CBD & Exhibition Centre (weather permitting). Stayed in a standard King, good size room with large floor to ceiling window allowing lots of natural light. Out of the three Crown hotels in Melb this feels like more of a work hotel. Still very nice, great pool (indoor), good room service... More 

Helpful?
Thank Smoltzi
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Price Range: $173 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#9 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#23 Luxury Hotel in Melbourne
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