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Crown Promenade Melbourne

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#23 of 157 Hotels in Melbourne
Certificate of Excellence
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Crown Promenade Melbourne
Crown Promenade Melbourne
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2,042 Reviews from our TripAdvisor Community

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Showing 1,966: English reviews
Melbourne, Australia
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Spent a weekend here staying near casino. Bed was firm and comfortable and the room big enough because you don't spend all your time in the room when you are in this area. We stayed in a studio. Easy access across flyover walkway to the casino area.I have stayed at Towers and felt this was better value.Will stay here again.

Helpful?
Thank James F
Southbank Victoria
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 days ago NEW

very clean throughout. , comfortable beds, mostly quite. AMAZING views with plenty of options of where to dine for all price ranges along south bank and within complex, with also many things to do during the day! the pool was the perfect temperature, not too warm or overloaded with the smell of chlorine like many other places. staff were always... More 

Review collected in partnership with this hotel

Helpful?
Thank Laura M
Adelaide, Australia
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

2nd stay at Crown Promenade,love the gym and swimming pool. Great pool for relaxing after meetings or laps in the morning. Room was exceptional and a quality sleep was had. Best of all is the location on Southbank so close to the convention centre and restaurants. Would recommend!

Helpful?
Thank adelaidegreen
Hong Kong, China
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were exhausted when arrived hotel early in the morning. All rooms were full though we were willing to pay for an extra day just to get some rest. The receptionist was so nice to text us once a room was cleaned up and checked us in without charging an extra day stay. The hotel is linked up with the... More 

Helpful?
Thank pattyhk2015
Melbourne, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked this hotel as it was close to our wedding reception. We wanted to stay close by and somewhere a little bit fancy for our wedding night. We booked a studio room which was so nice and spacious with an incredible view! I had pre arranged a bottle of sparkling which was chilling on ice upon our arrival too.... More 

Helpful?
Thank Elleare
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Once again we visited Melbourne and had the pleasure of staying at Crown Promenade. We are always well looked after from the check in and the room view to the catering of my specific needs. Love the pool and Gym, internet is good, eateries very handy. Love staying here where the staff are very friendly

Helpful?
Thank EmKae70
Raymond Terrace
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for the winter special 3 for the price of 2 nights first time at crown check in was efficient we were on the tenth floor room 1090 very disappointed as the room stunk of stale smoke hit you in the face when you opened the door Gave it the benefit of doubt put ac on got housekeeping to deodorise... More 

Helpful?
Thank trishr798
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed here for my birthday on the 19th. I had already organised the complimentary sparkling to be in the room on arrival as that's what you get when it's your birthday however at check in I had to prove to them it was my birthday by showing the birthday email. I understand that people probably do lie to get... More 

Helpful?
Thank missvegas24
CrownHotelsAu, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to leave your review. Firstly, please accept my apologies for your arrival experience. I was naturally disappointed to learn that your most recent stay did not meet expectations. For the benefit of others who may read this review, as part of the terms and conditions of the Signature Club birthday offer the communication must... More 

Melbourne, Australia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here last week as a pre baby moon. The staff are wonderful and the room was very spacious and clean. The shower is also huge and the double basins were very luxurious. Great stay will definitely be going back.

Helpful?
Thank Danielle K
Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

First time visitor to crown casino, found the whole experience about daunting due to the vastness of the complex, great room with a great view very clean great service from staff . Only fault I could find being that we had trouble finding our way to palms crown venue having said that there was plenty of staff to direct us... More 

Helpful?
Thank alan r
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Price Range: $174 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#9 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#23 Luxury Hotel in Melbourne
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