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Crown Promenade Melbourne

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Traveler (776)
Room & Suite (404)
Pool & Beach (39)
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Overview
  • Excellent55%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible2%
Travelers talk about
“mesh restaurant”(38 reviews)
“tonic bar”(26 reviews)
“corner king room”(31 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,645)
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2,534 results
Traveler rating
1,340
904
186
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54
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LanguageEnglish
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1,340
904
186
50
54
Show reviews that mention
All reviewsmesh restauranttonic barcorner king roomcasino complexyarra riversouth bankfloor to ceiling windowsvalet parkingroom serviceeasy accessmodern hotelcity viewshort walkbuffet breakfaststandard roomgreat roommini bar
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1 - 5 of 2,534 reviews
Reviewed yesterday

Form the moment we arrived we were impressed with Crown Promenade. From the valet parking to the reception check in all staff were very welcoming and friendly. The room we had on the 9th floor was clean, neat and modern with spacious ensuite and comfortable...More

Thank sharon s
Reviewed yesterday

Beautiful Clean room, Great service everywhere, Pool/ Spa and change rooms all clean.. easy to find.. Great walk through to crown gaming and to the food court if under age. Fantastic Valet Parking. Definatly will be staying again

Review collected in partnership with this hotel
Thank sereenajane
Reviewed 2 days ago via mobile

We used to always stay at Crown towers, but no more. Towers is great, but Promenade is newer and offers the same standards. We always receive friendly service in a helpful friendly environment. The staff are exceptional, and everyone from check-in to the valet parking...More

Thank USAtraveller020
Reviewed 3 days ago

Rooms are all without baths. Front desk long wait to be served. Only one person at checkin area. Staff talk like robots. All questions are answered like they are talking to a child. All scripted and sounds so stupid. Will never stay here again.

Review collected in partnership with this hotel
Thank meeeeesydney
Reviewed 4 days ago

Crown Promenade just does it well. Simply they provide a first class service to their guests that lacks any stress, confusion or need to make any big decisions. Its all there from the moment you arrive through to check out. The rooms are what you...More

Thank draytie
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Heated pool
Indoor pool
Details
Price range
$167 - $364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Melbourne
#6 Green Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#27 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$167 - $364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Melbourne
#6 Green Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#27 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (776)
Room & Suite (404)
Pool & Beach (39)
Dining (35)
Amenities (20)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kelli F
March 18, 2018|
AnswerShow all 5 answers
Response from CrownHotelsGM | Property representative |
Hi Kelli - thanks for your question. We do have one smoking floor at Crown Promenade Melbourne, and we can place a request on your reservation. Please note that all smoking requests are strictly subject to availability... More
0
Votes
Brant and Diann... M
January 17, 2018|
AnswerShow all 14 answers
Response from AnneBne | Reviewed this property |
Yes there is Hairdryers in the room
0
Votes
Sally B
October 17, 2017|
AnswerShow all 8 answers
Response from CrownHotelsGM | Property representative |
Hi Sally, Thank you for your question. We do offer valet laundry services including dry cleaning and pressing. You will find a pice list located in your closet. Warm regards, Crown Hotels
1
Vote
Room Tips
"The Eight floor worked well for me"
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"The room looking into the city and the river they are good"
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"The higher, the better view of the city from all aspects of the hotel"
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"City view room"
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