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Mercure Melbourne Therry Street

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Traveler (148)
Room & Suite (139)
Dining (23)
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Overview
  • Excellent19%
  • Very good44%
  • Average27%
  • Poor7%
  • Terrible3%
Travelers talk about
“victoria market”(35 reviews)
“free tram zone”(23 reviews)
“great location”(57 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Kitchenette
4 Star Hotel
All hotel details
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Reviews (459)
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424 results
Traveler rating
80
182
116
32
14
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LanguageEnglish
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80
182
116
32
14
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All reviewsvictoria marketfree tram zonegreat locationsmall kitchenettenice view of the cityaccor memberreception areaelizabeth streetwifi is freetram stopfree tram servicecooking facilitieswithin walking distanceshort walkbed was comfortablecomfortable staygood size
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1 - 5 of 424 reviews
Reviewed yesterday via mobile

This hotel is in a great location! Right across the street from Queen Victoria Market . And very close to CBD and RMIT where my daughter was studying for the semester! Clean, friendly staff! Actually booked it again on the tail end of my trip...More

Thank Monica E
Reviewed 4 days ago via mobile

Had a quick weekend in Melbourne. Hotel is close to the CBD. Room was fantastic (studio with little kitchenette). The only downside was the lack of personable reception staff - not as warm and inviting like I have experienced at most hotels.More

Thank Katie R
Response from MercureTherryStreet, General Manager at Mercure Melbourne Therry StreetResponded yesterday

Dear Katie R Thank you for taking the time to share your recent experience at Mercure Therry Street. We are pleased to read that you have enjoyed the most of what our room and location have to offer. I have also shared your comments regarding...More

Reviewed 4 weeks ago via mobile

We recently stayed at this hotel for 2 nights and the experience was not very pleasant. We checked in at around 8pm, front desk staff was obvious tired and bored. We weren't greeted with a smile but at least the staff was not rude. We...More

Thank K-Y-ADL
Response from MercureTherryStreet, General Manager at Mercure Melbourne Therry StreetResponded 3 weeks ago

Dear K-Y-ADL Thank you for taking the time to share your recent experience at Mercure Therry Street on TripAdvisor. I am sorry that your experience did not meet your expectations. At Mercure Therry Street, we aim to provide unparalleled service and experience to our guests,...More

Reviewed May 11, 2018 via mobile

Stayed in two rooms on two separate occasions, huge MOULD accumulation in both bathroom fans. One dirty towel with brown stains. Dirty cutlery in draws. Noisy hotel (specifically the rickety hallway as people thumped their way down). Aweful stay. Only getting 1 star as 0...More

Thank Kjb86
Response from MercureTherryStreet, General Manager at Mercure Melbourne Therry StreetResponded May 13, 2018

Dear Kjb86 Thank you for taking the time to tell us about your experience at the Mercure Melbourne Therry Street. I am sorry that your experience did not meet your expectations on both occasions. At Mercure, we strive to provide a superior service to every...More

Reviewed May 8, 2018

Book this hotel as it was walking distance to my customer's place. Near many eateries and walking distance to Victoria Market. A short walk from the city centre. Many shopping centres. The breakfast is served on the 9th floor. Standard western breakfast. Have not tried...More

Thank Eugene T
Response from MercureTherryStreet, General Manager at Mercure Melbourne Therry StreetResponded May 13, 2018

Dear Eugene T Thank you very much for sharing your recent experience at Mercure Therry Street on TripAdvisor. It is always a pleasure to receive a positive feedback. We are glad to hear that you have had a wonderful stay and enjoyed the most of...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Conference Facilities
Dry Cleaning
Business Center with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Microwave
Details
Price range
$77 - $135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Melbourne
#98 Luxury Hotel in Melbourne
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
$77 - $135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Melbourne
#98 Luxury Hotel in Melbourne
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveler (148)
Room & Suite (139)
Dining (23)
Amenities (10)
Business Center & Event Rooms (4)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
Agneslsw
March 18, 2018|
AnswerShow all 4 answers
Response from BrisbaneGretski | Reviewed this property |
The reception staff we encountered were not very pleasant, so suspect they would not cater for this.
0
Votes
Lana B
June 18, 2017|
Answer
Response from Philby11 | Reviewed this property |
Only local Channels - have Movie 'pay for view'
0
Votes
Raelene Z
June 11, 2017|
AnswerShow all 5 answers
Response from MercureTherryStreet | Property representative |
Dear Raelene Z, Thanks for your question. We can certainly arrange something to assist you, please do contact us directly at via phone at 03 9637 6666 so we can look at the specific dates in question. Look forward to... More
0
Votes
Room Tips
"Assure to ask the check out time.."
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"Some rooms are a long way from the lift."
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"not near the laundry"
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"Go for the top floor"
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