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Mercure Melbourne Albert Park

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Mercure Melbourne Albert Park
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466 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Melbourne, Australia
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed today NEW via mobile

The best thing about our hotel stay was the price - $99. Got a good bargain for their expensive Privilege room with a lake view. The room is normally $300ish on the weekend. And have to be honest, not worth $300. $99 is about the price range. The room is spacious, with a king bed, couch, desk, and tv. Not... More 

Helpful?
Thank CraigB1970
Marrakech, Morocco
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I arrived after 6pm and was given an upgrade to a Pullman's Guestroom on level 7. The room had a fantastic view of Albert Park Lake, I could even see Port Phillip Bay in the distance and from the other window, the city. The room was spacious with a king bed, large tv, desk with chair, armchair and lamp and... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Vi N
Llewellyn W, General Manager at Mercure Melbourne Albert Park, responded to this review

Dear Vi N, Thank you for taking the time to review your recent experience with us at Pullman Melbourne Albert Park. It is fantastic to hear that you thoroughly enjoyed the upgrade to one of our Pullman rooms and the view of Albert Park Lake and Port Phillip Bay! We look forward to welcoming you back on your next visit... More 

Melbourne, Australia
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Awesome rates, easy and cheap parking, really good breakfast spread and a huge selection of magazines to catch up on! Rooms are now showing their age and I will never understand why the toilet roll is not accessible from the toilet 😕 However I have stayed here in both hotels on many occasions and will continue to do so. The... More 

Helpful?
Thank SHAELEEJANE
Llewellyn W, General Manager at Mercure Melbourne Albert Park, responded to this review

Dear Shaeleejane, Thank you for taking the time to review your recent experience at Mercure Melbourne Albert Park. It is great to hear that you enjoyed the breakfast, rate, service and facilities and I sincerely appreciate your feedback in relation to the room maintenance. We look forward to welcoming you back on your next visit. Kind regards, Mr Llewellyn Wyeth... More 

Melbourne, Australia
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is well-maintained by house-keeping, and it is in a agreat location opposite Albert Park Lake. pleasant The room was pleasant just like in the photos and the bed was very comfortable. My only below average experience here was that reception staff were a little lax in following up my lost property enquiry.

Helpful?
Thank Miss_Melvis
Llewellyn W, General Manager at Mercure Melbourne Albert Park, responded to this review

Dear Miss_Melvis, Thank you for taking the time to review your recent stay at Mercure Melbourne Albert Park. I am very sorry to hear that there was an issue with follow up after your stay relating to lost property and welcome you to contact me directly if this has not been finalised. I do hope that you will choose to... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 1 week ago

We recently had a stay at the Mecure Albert Park and thoroughly enjoyed the visit. The staff were very welcoming and attentive. The pool and gym were very good. We were very pleased with the lobby facilities such as bar and lounge and café, and found the staff there, very friendly and courteous. The great asset to the Mecure is... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank asexton_2
Llewellyn W, General Manager at Mercure Melbourne Albert Park, responded to this review

Dear asexton_2, Thank you for taking the time to review your recent experience at Mercure Melbourne Albert Park. It is lovely to hear that you enjoyed the service, pool and gym, cafe and all facilities on offer, along with the welcoming and attentive nature of the Team. We look forward to welcoming you back again soon. Kind regards, Mr Llewellyn... More 

Victoria
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed two nights in a lovely lake view room. The room was spacious and well furnished. Service was excellent, better than ever before. Terrific restaurant. Friendliness everywhere. Will definitely return.

Review collected in partnership with Accorhotels.com

Helpful?
Thank GinPhil
Llewellyn W, General Manager at Mercure Melbourne Albert Park, responded to this review

Dear GinPhil, Thank you for your fantastic, quick review about your stay at Mercure Melbourne Albert Park. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Llewellyn Wyeth General Manager More 

Geelong, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I booked a two night mid week stay close to Melbourne after seeing a Scoopon deal on my phone. It was for a king bed buffet breakfast late check out $119 a night. I rang the Mercure before purchasing the deal to find out about availability and car park. Car parking is a major factor when I book anywhere as... More 

Helpful?
Thank Vicki P
Llewellyn W, General Manager at Mercure Melbourne Albert Park, responded to this review

Dear Vicki P, Thank you for taking the time to write a review about your recent stay at Mercure Melbourne Albert Park. I apologise sincerely that the car parking pricing was not communicated effectively to you. Please note that we offer discounted parking for our in-house guests, however this is a per exit price. The valet parking is a great... More 

Sydney, Australia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 1 week ago

I give it 1 star as there is only 1 lift for the whole tower . The check in staff is very unfriendly . I was there for a medical conference . would not definitely stay if I have to pay for it .The breakfast share with Pullman so the quality is OK

Helpful?
Thank docletran
Llewellyn W, General Manager at Mercure Melbourne Albert Park, responded to this review

Dear docletran, Thank you for taking the time to review your experience at Mercure Melbourne Albert Park. I am very sorry to hear that your experience did not meet your expectations on this occasion and have certainly taken your feedback on board. I do hope that you will choose to stay with us again in the future. Kind regards, Mr... More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Bed very uncomfortable, the join between the 2 bed was very uncomfortable, also very hard, poor sleep. Seafood buffet very disappointing. Lana very hard to understand and messed up the car parking exit. Breakfast good and service in restaurant was good.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 963donr
Llewellyn W, General Manager at Mercure Melbourne Albert Park, responded to this review

Dear 963donr, Thank you for taking the time to review your recent experience at Mercure Melbourne Albert Park. I am very sorry to hear that your experience was disappointing and especially the bed, seafood buffet and car parking. Your feedback is very important to us and will be discussed with the Team. Thank you for choosing to stay with us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mercure Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 209 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. ... more   less 

Additional Information about Mercure Melbourne Albert Park

Address: 65 Queens Road, Melbourne, Victoria 3000, Australia (Formerly Citigate Albert Park)
Location: Australia > Victoria > Melbourne
Price Range: $73 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Melbourne Albert Park 4*
Number of rooms: 209
Reservation Options:
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Hotel Style:
#64 Business Hotel in Melbourne
#84 Luxury Hotel in Melbourne
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