Pegasus Apart'Hotel
206 A'Beckett Street, Melbourne, Victoria 3000 Australia
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$88
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$111
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About
#61 of 170 hotels in Melbourne
Location
4.5
Cleanliness
4.4
Service
4.4
Value
4.3
Pegasus Apart'Hotel is a full service, four star hotel featuring one of Melbourne's largest hotel indoor pools, spa, gymnasium, restaurant, bar/cafe, event space on-site car park and a self-serve laundry. Wi-Fi is complimentary for all guests throughout the hotel; this is an unlimited service keeping you connected during your stay. Ideally located at the north west end of the CBD, Pegasus is well suited to leisure and business travellers. Our location provides easy access to shopping and entertainment precincts; legal, medical, education and finance districts. Accommodation is available as a Studio Queen/Twin, Family/Triple, Two Bedroom suites and a collection of two bedroom family suites featuring a themed children's bedroom with interactive entertainment systems. All studios and suites feature a well-equipped kitchenette; family rooms and two bedroom suites also have a dining table and chairs. Executives can make the most of work, rest and play in our SoHo suites. Featuring a bedroom with a Queen size bed, a full size office and an intimate living space - perfect for the professional traveller needing a home away from home! The kitchenette in SoHo suites also feature a pod espresso coffee machine. Executive floors feature a photo collection of Melbourne's architectural, historical and cultural points of interest. An exclusive rooftop executive lounge is also available for SoHo guests. Events and Meetings at Pegasus can be held in one of our two meeting rooms; one extending onto an outdoor terrace. Event space and our Restaurant all feature an abundance of natural light. Pegasus is conveniently serviced by major transport services including the free City Circle tram and the Skybus transfer service from Southern Cross station; the closest railway station is Flagstaff. Our A'Beckett St location is away from main street noise and traffic, making your arrival, departure and daily access a pleasant experience. Etihad stadium is only an 8 minute walk from Pegasus; with the rest of Central Melbourne, Carlton and Docklands no more than a 15-20 minute walk away. The iconic Queen Victoria Market is just around the corner from Pegasus; a great place to buy fresh produce to enjoy in your room. The "start line" to your shopping experience is only 600m away; start at Melbourne Central's Latrobe St entrance and explore Melbourne's great shopping experience!
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Taxi service
Business Center with Internet Access
Conference facilities
Spa
Parking
Wifi
Indoor pool
Heated pool
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, French, Chinese, German and 5 more
Location
100Great for walkers
Grade: 100 out of 100
290Restaurantswithin 0.3 miles
50Attractionswithin 0.3 miles
Contact
206 A'Beckett Street, Melbourne, Victoria 3000 Australia
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This hotel urgently needs renovation and better management! There seems to be no communication between cleaners and reception. I stayed here five times over the last 20 years - but will not return! - kitchen tap was very loose on arrival - freezing zone in fridge heavily iced - air conditioning very noisy, we couldn’t use during the hot nights - bedding: old fashioned sheets, no enclosed doona covers - thin walls (4. floor), noisy family next door kept us awake all night
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We arrived on the Wednesday and the room was clean, well equipped but quite dark. Our 2 bedroom, themed, apartment backed onto another building, and it was better to leave the privacy blinds closed otherwise people could quite easily look in - the other building is quite close. In the bathroom, it had been otherwise well cleaned aside from the shower drain with a large clump of hairs. I advised reception of it, showing them a photo, and the reception staff member agreed that it was 'gross' and would organise for house keeping to sort it out whilst we were out. On return to the apartment two hours later, the shower drain had still not been cleaned and I was advised on the phone that housekeeping had finished for the day. Not satisfied with this, I went down to reception and the on-duty manager came up to the room and removed the hair, himself, with gloves - thank you! The air conditioner is only in the lounge area, and we are currently experiencing quite a heat wave, so the bedrooms were quite stuffy and warm most of the time. There were two windows in the main bedroom but, if left open, would only bring in noise from the external air con units and the construction noise from a building next door. I did open the windows during the day time on a couple of the days, but as the weather was warm by the afternoons I would close them. The beds were comfortable, with different pillows available on each bed. Housekeeping also did a good job whilst we were there - I could never fault their cleaning on any of the days we stayed. The room was always tidied, beds made, towels folded, etc and you could just tell that the room had been cleaned. We used the pool twice during our stay. It is a very good size, indoor pool, with towels available to borrow (in the area). The first time we used it was after tea one night. It was very very noisy and some people treated it like their own pool - boisterous, slamming pool toys, playing chasing up and down the pool. It didn't impact our kids greatly but it was disappointing to see. The second time we went in the morning and it was a much better time - the kids could really enjoy their own play time without having to watch out for adults-who-should-have-known-better. There is currently no restaurant or in-room dining, unless you call Uber Eats in-room dining. We ate out every night, by choice. Whilst the accommodation is apartments, they are not fully self contained. I should have done more 'homework' to note that there is no washing machine/dryer in the room. There is a laundry room near the pool but it was going to cost too much to use it. It was also unclear if I had to provide soap powder or not, as there was no dispenser in the laundry room, nor any note if it was available at reception. In terms of sleep quality, the kids slept warm most nights but did mostly sleep. In the main bedroom, it was also warm and as noted before I could not open the window as it would have become noisier. The main bedroom suffered greatly from the building works being carried out from a nearby site. This is, of course, no fault of Pegasus' but there was no warning on their website about this, nor any information about it on check-in. The first night was bearable, in terms of noise, but each night the noise seemed to go on longer and get louder. By the third night, the 30th December, the work site noise went on til nearly 2am, and then started up again by about 6.30am. So not okay. If I had known about the building work going on near the Pegasus, I would not have chosen to stay here. Was the themed room worth it? No, not really. We had a Mario themed room and the gaming unit was quite dated, which also meant the games were also quite dated (the kids quickly dismissed). It wasn't a big issue, but it was disappointing as I thought it would be a fun addition to a room and instead it was a waste of time/money. Location- Not too far from a couple of tram stops. It's not central CBD but it's only about an 8 minute walk to Melbourne Central. Very close to the Queen Vic Markets. In summary - we had a clean, well set up apartment. The themed-ness of the room seemed a waste of time due to the console being outdated. The apartment backed onto another building so there was a lack of privacy if blinds were opened - which led to staying in relative darkness to gain privacy. No restaurant or in-room dining. Great pool but pick your time wisely as it is popular. No laundry facilities in room. Some apartments are very near a current building site and noise can go on till quite late at night. Air conditioner is only in the lounge area, so the rooms can get quite stuffy, however the beds are very comfortable. Generally responsive staff. Good location.…
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Date of stay: December 2022
Rooms
Service
Sleep Quality
Room Tip: Make sure to ask for an apartment away from building site noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
beware l have stayed at this hotel on 2seperate occasions and have not been paid my deposit back !!!! l have called numerous times and front desk will leave you on hold for extended periods or tell you to re check your statements and hang up. lm very disappointed and will be lodging a complaint with accc Beware this has happened to many of my friends also that have stayed at this hotel seems like a scam to me
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The apartment had everything we needed but was soulless and depressing, especially as it faced another high rise building that was being either prepared for pulling down or renovation. Everything was fine and as per advertised but it is a place we would not stay at again as, for the price, it offers no atmosphere. The lift system is a nightmare if you are in the tall building as the those lifts are used by everybody despite the sign asking people on the lower floors not to use them. That system is not working. We spent a lot of time waiting or in lifts stopping on every floor.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Higher floors offer no view advantages and are hindered by a poor lift system.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were put in the smallest room with revolting rubbish outside on the ledge. That was our view. Old socks, old masks, toilet paper rolls, an old bath mat. I showed pics they moved me to a double room with my adult son, hence the twin room. The room was larger but stunk of stale smoke. I was told due to occupancy rate we were given that room, what a disgrace. On arrival I was greeted with hello sir. Will not be returning.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent value, great location and super quiet. We had a night away from the children and I slept for about nine hours! Lots of great cafes and restaurants nearby. The GM, whose name is Stuart I think, was highly professional and helped us with a minor issue. His team were also outstanding.
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Date of stay: December 2022Trip type: Traveled as a couple
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Second time we have stayed but won’t be back when in Melbourne next. As the previous reviews mention, no restaurant but advertise they have one on trip advisor. We didn’t realise that it was Aus school holidays and every time we were in the pool it felt like a kids pool with inflatables around and kids in the spa pool splashing and annoying other guests. Our room wasn’t serviced for 1 day out of the 4 nights we were there. Guest services were fine, however arrived early morning and couldn’t check in, went out till about 2pm and the room still wasn’t ready, feel like 3pm is a late check in. Location is a bit out of the main drag of cbd so prepare for lots of walking to get back to hotel, otherwise close to Queen Vic market.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stuart L, General Manager at Pegasus Apart'Hotel
Responded Nov 1, 2022
Dear xlaurzx, Thank you for providing feedback on your recent stay with us. I am sorry that we were not able to meet your expectations on this occasion. We are continually striving to improve our services, and we will certainly take your valuable feedback on board. We are currently in the process of upgrading the hotel post COVID lockdown to ensure our hotel delivers a fantastic experience, this includes re-opening the restaurant that was closed during COVID lock downs. We removed this from our facilities and amenities list when we closed the restaurant last year on all relevant platforms from our website to tripadvisor and booking.com , expedia , agoda etc. We apologise for the confusion this may have caused you when booking as images of the restaurant were still up on Trip Advisor which we have now removed. When you stayed with us it school holidays as our hotel is very popular with families because of the pool. With the current staffing shortages in Australia we had to suspend rooms being serviced on public holidays which we have now been able to fix moving forward from the recent public holiday on Melbourne Cup. Our check in time is 3pm and our check out time is 11am as we are a hotel that is popular with guests on holidays it has largely received positive feedback but we understand that it may cause inconvenience from the usual 2pm check in and 10 am check out times. Once again thank you for your comments. Kind regards, Stuart Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disappointing. Advertises as a “full service 4 star hotel” but doesn’t service rooms on Sunday, a fact not disclosed when booking or checking in. Our “executive suite” was advertised as providing access to the “Executive Lounge” - which wasn’t operating. Ridiculously inadequate shelf/bench space in the bathroom wash one example of thoughtless design. Another was placement of the microwave and the room safe inside cupboards at floor level.
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: If you’re booking on the basis of particular advertised amenities, confirm with the establishment...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stuart L, General Manager at Pegasus Apart'Hotel
Responded Oct 13, 2022
Dear Businesstraveller004, Thank you very much for your feedback on your recent stay with us. I am sorry that we were not able to meet your expectations on this occasion. We are continually striving to improve our services, and we will certainly take your valuable feedback on board. We must apologise for you not being informed that we do not provide room servicing on Sunday currently. This should have been communicated with you and I have addressed this with my Front Office Team. Our Executive Lounge is actually never staffed , it is simply a space for people to meet, work, have a coffee or get some fresh air on the balcony. Apologies for the confusion there. When next visiting Melbourne perhaps the Langham or Sofitel may be better suited for you as I believe they have a staffed Executive Lounge at those hotels. Once again, thank you for taking the time to provide us with your comments. Kind regards, Stuart Lyall, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Once again I found this true value for money Friendly staff, smooth check in, and scoring excellent on my top 3 of good bed, good shower and quiet A bit out of the CBD, but only 10 minutes walking to Bourke street or 15 minutes to Southern Cross station Definitely my default place to stay whenever visiting Melbourne
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stuart L, General Manager at Pegasus Apart'Hotel
Responded Sep 14, 2022
Dear NBNB_NZ, Thank you for giving us such great feedback on your TripAdvisor review following your recent stay at our property! We are delighted our location was of such a big plus to you on your recent trip and thank you too for your very kind comments with regards to our staff and the service we all provided. We are very pleased our rooms delivered what you were looking for in bedding and shower facilities and yes our rooms are very quiet with all the noise in the city. We look forward to welcoming you back to Pegasus Apart Hotel on your next trip to Melbourne With our very best regards, Stuart Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My second stay in this apartment.Room size is big for 2 queen size beds. A small kitchen to cook or heat up food. Would recommend if you willingly to walk abit (8 mins) to Elizabeth st. Near to victoria market. Metro supermarket is not far. If you are driving. One day carpark is AUD$25.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stuart L, General Manager at Pegasus Apart'Hotel
Responded Sep 4, 2022
Dear MokieMok, Thank you for your review. I’m so glad you enjoyed our property in Melbourne CBD and enjoyed our well appointed rooms. Thank you for sharing our proximity to surrounding amenities and the price of our car parking so other travellers can understand what we offer. Looking forward to welcoming you back in the future. Kind regards, Stuart Lyall, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$94 - $176 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
275
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Frequently Asked Questions about Pegasus Apart'Hotel
Which popular attractions are close to Pegasus Apart'Hotel?
Nearby attractions include Virtual Room Melbourne (0.3 miles), Hardware Lane (0.3 miles), and Queen Victoria Market (0.3 miles).
What are some of the property amenities at Pegasus Apart'Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness center.
Which room amenities are available at Pegasus Apart'Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Pegasus Apart'Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Pegasus Apart'Hotel?
Conveniently located restaurants include Brick Lane Melbourne, David's Master Pot (Elizabeth St - CBD), and Operator 25.
Are there opportunities to exercise at Pegasus Apart'Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Pegasus Apart'Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Melbourne.
Are any cleaning services offered at Pegasus Apart'Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pegasus Apart'Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Pegasus Apart'Hotel?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Hindi, and Greek.
Are there any historical sites close to Pegasus Apart'Hotel?
Many travelers enjoy visiting Old Melbourne Gaol (0.5 miles), St. Patrick's Cathedral (1.1 miles), and The Johnston Collection (1.5 miles).