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Discovery Melbourne

GreenLeadersSilver level
Hotel website
167 - 175 Franklin St, Melbourne, Victoria 3000, Australia
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Discovery Melbourne
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370 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I don't regret choosing Discovery Melbourne because of the location (close to central station) and price (I was low in my budget). But I wouldn't stay there again if I could pay more. So if you have money enough, look for another place. If you don't have much money, go for it. The place is ok for its price.

Review collected in partnership with this hotel

Helpful?
1 Thank daniellea792
1 review
3 of 5 stars Reviewed 1 week ago

I very much enjoyed the location of the hostel, pretty much in the heart of Melbourne central. There is a nice living space and a bar where all guests can get together which is quitte nice. BUT about the kitchen, it has cockroaches. I have been here for almost two weeks and have seen 20-30 of those, that is just... More 

Helpful?
Thank Marnix M
Leipzig, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

the hostel is easy to find from southern cross station, there are nice and friendly people working, the hostel is well secure, with locks on at least three doors, the rooms aren't neither are the bathrooms

Review collected in partnership with this hotel

Helpful?
1 Thank ankewV5345XX
Toronto, Ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at Discovery. The location is fantastic, rooms are clean and bathrooms were nice and big & clean. Great to have a bar in the hostel to help meet people. My only suggestion is that Wifi should be free.

Review collected in partnership with this hotel

Helpful?
1 Thank kallia_mansour
London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Although discovery boasts a good location (near Victoria market), and a 24 reception. The hostel itself was quite dated and dirty. The water temperature in the showers depended on how many people where showering at once. The free breakfast is adequate but simple. Also the fact that there is no free Wi-Fi is frustrating!

Helpful?
Thank CMan10101

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Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hostel was a hip, fun space filled with tons of young backpackers. The amenities were solid and the staff was friendly and helpful. I had a great time traveling here with my brother, and I think any other young backpacker would.

Helpful?
1 Thank azonfrelli
Michael B, Manager at Discovery Melbourne, responded to this review

Thank you for your wonderful comments!!! That is what we try to do!!! Michael More 

Cairns, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Not good for families. Perfect for backpackers as the place is massive so good chance to meet people. Really close to city center. Kitchen is a state but no fault of the staff as cleaners in there often, just messy people staying there!

Helpful?
Thank emmacay123
Michael B, Manager at Discovery Melbourne, responded to this review

Thank your for your review. Michael More 

Brisbane, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

The moment I stepped foot in the hostel, I did not feel comfortable at all. I felt like I was another "number" at the reception. They may as well have just yelled "NEXT" for each customer. Upon checking out, it was actually even worst as the lady did not even greet me at all and just said "checking out?" quite... More 

Helpful?
1 Thank LuLu_Mimieux
Michael B, Manager at Discovery Melbourne, responded to this review

Thank your for your review, We are trying to improve our customer service and I will be sure to use your comments as an example of what not to do. I apologise for the poor service. Many thanks Micxhael More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for a group school camp booking in mid-late June and it was not a pleasant experience. Upon arrival, we got off the bus and walked through a group of backpackers smoking marijuana at the front door... What a greeting! At Discovery Melbourne, all we managed to discover were badly stained mattresses, band aids in the poorly cleaned... More 

Helpful?
3 Thank jack-gilchrist
Michael B, Manager at Discovery Melbourne, responded to this review

Thank you. I believe I am aware of the group mentioned in this review and I will be contacting them personally to discuss. We regret the events that transpired and will do our utmost to ensure these issues are addressed immediately. Many thanks Michael Boyd More 

Freudenstadt, Germany
Level Contributor
3 reviews
2 of 5 stars Reviewed June 7, 2016 via mobile

Staff us not really friendly, the rooms are spacious but don't look nice. The kitchen is relatively clean in the morning but gets really dirty during the day. Pots and stuff are shabby. The only positive thing about it is the location and the price.

Helpful?
Thank Andreas B
Michael B, Manager at Discovery Melbourne, responded to this review

Thank you for your comments. I apologise that you felt the staff were not friendly. We are about to launch a new Customer Service Training Module designed to improve our delivery of service. I appreciate your comments and we will strive to enhance and improve our service. Many thanks Michael Boyd More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Discovery Melbourne is a large city backpackers conveniently located right in the heart of the Melbourne CBD. Enjoy a free breakfast each day between 7am - 9am, newly installed Global Gossips Wifi throughout the Entire Buidling, and if your stay with us for 14 or more consecutive nights, a FREE airport pick up from Tullamarine. (*Conditions apply.) Features include a basement bar, cafe, cinema, job & travel agencies, rooftop with BBQ's and 24 hour reception with great local staff.For travellers looking to share accommodation we have 4, 6 & 8 share dorms and also 10 - 16 share dorms for those looking for an even cheaper option. For those wanting some privacy we also have basic private double, twin & family rooms. All rooms have shared bathroom facilities, heating and linen.Our Events Program offers guests many opportunities to explore and make friends! Discover amazing street art & hidden secrets on our free walking tours & head out of the city on our free markets & beach bus tours! Our bar The New Disco Bar has cheap drink specials including Happy Hour until 8pm from Wednesday - Saturday! Great DJ's get the dance floor pumping and a huge range of events, such as Poker nights, Minute to Win it and Ladies night on a friday. If it's great coffee & food you're after, the chefs at our licensed cafe serve up delicious food 7 days a week including all day breakfast and some of the best pizzas in town! Our fantastic Melbournian staff will make you feel right at home 24/7 Our overnight security, CCTV, lockers and swipe card access will ensure you and your belongings are safe! ... more   less 

Additional Information about Discovery Melbourne

Address: 167 - 175 Franklin St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $17 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Discovery Melbourne 2*
Number of rooms: 117
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