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Somerset on Elizabeth Melbourne

Traveler (208)
360
Panoramas (10)
Video (1)
Certificate of Excellence

About

#42 of 165 hotels in Melbourne
Location
Cleanliness
Service
Value
Certificate of Excellence
Somerset on Elizabeth Melbourne is located in the heart of the city's central business district with a labyrinth of lane-ways, restaurants and shopping precincts only moments away. Positioned perfectly for both the business and leisure traveller, Somerset on Elizabeth offers the convenience of location and contemporary living, fused with the highlights of Melbourne's food, arts and entertainment culture. The modern serviced apartments offer 135 spacious one and two-bedrooms, each with separate living and dining areas, fully-equipped kitchens and modern amenities. The property also features a 24-hour reception, business centre services, complimentary wireless broadband internet and a meeting room; as well as a fully-equipped gym, jet pool, sauna and outdoor courtyard. It is easy to enjoy all that Melbourne has to offer when staying at Somerset on Elizabeth, with easy access to transport, sporting grounds, and theatres. As well as being ideally located within walking distance to Emporium Melbourne, the Strand Arcade, H&M including popular shopping precincts Bourke Street Mall and Melbourne Central. Somerset on Elizabeth is the gateway to experiencing Melbourne's famous precincts and ever-changing culture.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Hotel links
Visit hotel website
Offers & Announcements:Ascott Star Rewards
Hotel deals

Location

Full view
Neighborhood
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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1,069Reviews
29Q+A
100Room tips
Traveler rating
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Popular mentions
My third time staying here and I am most pleased this time round. Kudos to the staff for giving me a complimentary upgrade as well as allowing me to checkout slightly later. I am also delighted that the gym is now avaliable 24hrs as well! Good initiative by the hotel
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Review collected in partnership with this hotel
Response from GuestServiceSomerset, Assistant Guest Service Manager at Somerset on Elizabeth Melbourne
Responded 2 days ago
Dear LeeShearer81, Thank you for your loyalty and staying third time at Somerset on Elizabeth and for taking the time to share your feedback with us.We are delighted to read that you had an enjoyable stay again in our hotel, in particular the great location, facilities and the great service provided by our staffs.I will share your feedback with the team. We would like to invite you to become and Ascott Star Rewards member; membership is free and simple to join and guarantees you access to the lowest rates, exclusive discounts and perks all year round. Click our ‘special offer’ link in our TripAdvisor listing for more information and to receive your 3,000 bonus points on sign up! We hope you had a wonderful time here in Melbourne and look forward to welcoming you back again soon. Kind Regards, Udaya Herath, Assistant Guest Service Manager
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The staff at Somerset apartments were very helpful. Our baby cot was included in the price and was set up before we arrived. The machine machine was handy. Overall we enjoyed our stay at Somerset. The location is excellent and the amenities are everything a young family needs.
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Review collected in partnership with this hotel
Response from GuestServiceSomerset, Assistant Guest Service Manager at Somerset on Elizabeth Melbourne
Responded 3 days ago
Dear Inspire12436898106, Thank you for choosing to stay with us at Somerset on Elizabeth sincerely appreciate you sharing your feedback on TripAdvisor. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Furthermore, I am glad to read you enjoyed our central location. We'd love to see you back again, but before you do, why not join our new Ascott Star Rewards Loyalty program. You will earn points that can be used for discounts on your stay at any of our properties around the world as well as special Member Benefits and offers throughout the year. Once again, thanks for staying with us at Somerset and we look forward to seeing you again soon. Kind regards, Pauline Delos Trinos Assistant Guest Service Manager
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One of the best value for money hotels I have ever stayed at. Service was fantastic with all staff polite and friendly. We were able to check in early which we really needed and appreciated and the hotel made us feel special as we were celebrating an anniversary. The rooms are
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Review collected in partnership with this hotel
Response from GuestServiceSomerset, Assistant Guest Service Manager at Somerset on Elizabeth Melbourne
Responded 6 days ago
Dear suziw896, Thank you so much!! I am so pleased that you enjoyed your resent stay with us at Somerset On Elizabeth. We are always thrilled to get such positive reviews especially about our Guest Service Team. I will be sure to pass on your feedback to our guest service team. Thank you for also highlighting our spectacular location in Melbourne’s bustling CBD. With China Town, Laneways, Arcades, premium shopping and delicious eateries just blocks away, Somerset is ideal for a Melbourne holiday, we are glad you took advantage of this. For your next Melbourne visit we suggest signing up to become an Ascott Online Advantage Member. This takes just 2 minutes and allows you access to year-long discounts and seasonal promotions for all Ascott, Citadines and Somerset serviced apartments worldwide. Thank you again for your review, we look forward to welcoming you back again soon. Kind Regards, Malinda Liyanage
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Same as tilte. And little bit cold in room even though increased heater temp. Good location, kind staffs. Lastly, Ascott started hotel point reward. This is what I came back to this hotel again. I recommend hotel.
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Review collected in partnership with this hotel
Response from GuestServiceSomerset, Assistant Guest Service Manager at Somerset on Elizabeth Melbourne
Responded 1 week ago
Dear Fearless52328204813, Thank you for taking time to share your experience at Somerset on Elizabeth Melbourne. We are always pleased to receive such positive feedback about our team and will make sure that I share this to the team. We are certainly very lucky with our location being in the center of Melbourne CBD. Thank you again for your review, we look forward to welcoming you back again soon. Kind Regards, Malinda Liyanage
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Excellence location. The front desk staff are friendly and helpful. They allow us to check-in early at no extra charge. They also extend the check-out time to 12 noon so that we can do a last minute shopping before catching our evening flights!
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Review collected in partnership with this hotel
Response from GuestServiceSomerset, Assistant Guest Service Manager at Somerset on Elizabeth Melbourne
Responded 2 weeks ago
Dear Stay16679879412, Thank you for taking time to share your experience at Somerset with the TripAdvisor community. We are pleased to hear that you had an enjoyable stay and that our team was able to assist you. Hearing such positive reviews about our team encourages us to continuously strive to provide our guests the best we can offer. We'd love to see you back again, but before you do, why not join our new Ascott Star Rewards Loyalty program. You will earn points that can be used for discounts on your stay at any of our properties around the world as well as special Member Benefits and offers throughout the year. Kind regards, Pauline D Assistant Guest Service Manager
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PRICE RANGE
$104 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
somerset on elizabeth, melbourne hotel melbournesomerset on elizabeth hotel melbourne
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
135
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