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    Quest Grand Hotel Melbourne

    33 Spencer St., Melbourne, Victoria 3000, Australia
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    Traveler (429)
    Room & Suite (330)
    Dining (25)
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    Overview
    • Excellent39%
    • Very good42%
    • Average13%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “wide corridors” (36 reviews)
    “loft style” (18 reviews)
    Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,887)
    There are newer reviews for Quest Grand Hotel Melbourne
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    811 - 815 of 1,852 reviews

    Reviewed August 10, 2014

    We stayed here for 1 night in April while attending a wedding in Melbourne city. Having stayed t The Grand a few times previously we had no hesitation in returning. As usual check-in was a breeze and our room was lovely...clean, tidy and very well...More

    Thank martianmowing
    Response from Jane M, General Manager at Quest Grand Hotel MelbourneResponded August 21, 2014

    Dear Martianmowing, Thank-you so much for the lovely review - we are delighted to hear that you had a great return visit to the Grand. We look forward to welcoming you back soon. Best Regards, Jane Moroney, General Manager

    Reviewed August 9, 2014 via mobile

    I loved this hotel. The long grand hall was impressive yet welcoming and the apartment was a wonderful surprise. For 4 days of business I couldn't have been happier. I settled in to the lounge and kitchen tables to work each night and I felt...More

    1  Thank Anne R
    Response from Jane M, General Manager at Quest Grand Hotel MelbourneResponded August 27, 2014

    Dear Anne R, What a lovely review - thank-you so much! It is our pleasure to look after you and we look forward to welcoming you back very soon. Kindes regards, Jane Moroney - General Manager

    Reviewed August 6, 2014

    Stayed at the Grand in June 2014 as a surprise to my partner. Service upon entry was fabulous I had organised some secret activities such as a wine platter and cake as a surprise - no request was too hard lovely restaurant manager. We stayed...More

    Thank KittyLang
    Response from Jane M, General Manager at Quest Grand Hotel MelbourneResponded August 31, 2014

    Dear KittyLang, Thank-you so much for this great review and I am very glad to hear that the service you received from reception on arrival and the restaurant manager surpassed your expectations. I am sorry to hear though that we dropped the ball on departure...More

    Reviewed August 6, 2014

    Our room was split level with 3 seperate floors. The room was well appointed with a comfortable bed and good amenities although it was slightly dated, with worn carpet on the stairs. The location was good, being right beside a city circle tram stop and...More

    Thank Hadyn36
    Response from Jane M, General Manager at Quest Grand Hotel MelbourneResponded August 27, 2014

    Dear Haydn, Thank-you for completing a review of the Grand Hotel. I am glad to hear that you had a comfortable stay and enjoyed the location. The hotel is undergoing a full refurbishment so all the rooms will updated in due course. You should try...More

    Reviewed August 6, 2014

    Stayed at this hotel for 2 nights - great location, nice big rooms. I do note that this hotel has excellent reviews normally but this review is based on my stay. After our first night - both my husband & I did not sleep -...More

    1  Thank KleinKuska
    Response from Jane M, General Manager at Quest Grand Hotel MelbourneResponded August 31, 2014

    Dear KleinKuska, Thank-you for writing this thorough review. I'm glad you enjoyed the location and spaciousness of the rooms, but I am sorry that you encountered some issues with the bed and cleanliness. We do have feather toppers on all of our mattresses, so this...More

    Pensione Hotel Melbourne - by 8Hotels
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Business Center with Internet Access
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $105 - $228 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Business Hotel in Melbourne
    • #38 Romantic Hotel in Melbourne
    • #42 Luxury Hotel in Melbourne
    • #49 Family Hotel in Melbourne
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Priceline, Booking.com, Ctrip TA, Agoda, Travelocity, TripOnline SA, Hotwire and Cancelon so you can book your Quest Grand Hotel Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne
    • Also Known As
    • Grand Hotel Melbourne ,
    • Sofitel Melbourne
    Add Photo Photos
    Traveler (429)
    Room & Suite (330)
    Dining (25)
    Pool & Beach (18)
    Hotel & Grounds (327)
    Bathroom (18)
    Business Center & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    .29 miles away
     
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    207 reviews
    .07 miles away
     
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    2,610 reviews
    .03 miles away
     
    Holiday Inn Melbourne on Flinders
    953 reviews
    .04 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    O30LQlindak
    October 21, 2016|
    AnswerShow all 4 answers
    Response from Denis-Croke | Property representative |
    The WiFi is $10 per 24 hours - now offering unlimited data. WiFi is complimentary in the lobby, library & RAB Restaurant. Some packages also include FREE WiFi.
    1
    Vote
    Nicole F
    October 15, 2016|
    AnswerShow all 4 answers
    Response from Denis-Croke | Property representative |
    The Grand Hotel Melbourne's indoor heated pool is open until 10.00pm. Opens from 6.00am.
    0
    Votes
    Fini P
    October 5, 2016|
    AnswerShow all 4 answers
    Response from Juliehind | Reviewed this property |
    Whichever you ask for I suggest you ask for a room that faces Spencer St and not the railway so that it will be quieter
    1
    Vote
    Room Tips
    "Great location and a quiet stay in the CBD."
    Read review
    "Rooms away from the train line side are quieter"
    Read review
    "The standard queen room is huge! We were very happy ;o)"
    Read review
    "Don't bother booking this hotel"
    Read review
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